Help! Windows Vista not recognizing Nokia C5

Hi,
I just purchased a New Nokia C5-00 5 days back but i am not able to synchronize it with my PC. Everytime I connect my phone with the PC using the provided CA-101D data cable, nothing pops up on the phone screen to select PC Suite or Mass Storage etc.. Neither my PC recognizes the phone.. Not even the usual USB connectivity sound..
My old Nokia E51 simply works fine as soon as I plug it into the USB..
I have checked the settings. i.e. Menu>Settings>Connectivity>USB
USB Connection Mode: PC Suite
Ask on Connection: Yes
I even updated the Nokia PC Suite, later uninstalled it and cleaned files using Nokia Cleaner.. Then also installed the Ovi Suite 2.2 but no help.. Again my old E51 works good with both the suites..
Later on I even restored factory settings too but it is not working either..
Plz help in this regard.. What can be wrong? I'm using Windows Vista Ultimate..

can't use e51's data cable as it is dke-2 and connection port is different..
no, even mass storage is not working.. i got two ca-101d cables, one i got with c5 and one old one of my 5130xm, but none works..

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Hi rubicon7,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
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http://support.apple.com/kb/TS1538
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