Help with 11" MBA please - won't wake up and data not saved
The computer went to sleep. The screen won't come on and I have documents that I haven't saved yet in TexEdit - I don't won't to force a restart until I am absolutely sure there isn't any other way to get back to the screen with the windows opened so I can save. Any ideas, please?
*Before proceeding, make sure that you have the computer plugged into the power adapter and that the computer recognises the power in.*
Is the computer open or closed? If open, close it. Leave it for about ten-fifteen minutes. Open it and see if you have the hiberation waking screen or a completely dark screen. If it is the really dark hiberation screen, press the power button once and allow it to try to wake up. The newer MBAs system is slightly different than older computers in that you need to press the power button to get the computer out of hiberation.
Pressing the power button one time should try to bring it out of hiberation and to a waking functional condition. Pressing it once gives you options regardless of whether you can actually SEE them... once to wake from hiberation, an option to press S to sleep, R to restart, return to shut down. Do NOT do a press and hold of the power button unless you want to force an unsaved shutdown.
Message was edited by: Rhyd
Message was edited by: Rhyd
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I am sorry for the delay in getting back to you. I picked your email up this morning and have dropped you a reply. I am pleased that you managed to sort this out, if you need any further help just let me know.
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