Help with a creative Nomad Jukebox Zen USB 2.0 and vi

I'm not sure where to put this, so i put it here, and in the Vista Forums, so plz dont get mad, I just wanted to make sure this got answered. TY?Im using Creative MediaSource 5.0.38 on Windows Vista and im having trouble connecting my Creative Nomad Jukebox Zen USB 2.0. I installed the drivers, than MediaSource, and it doesn't recognize my device. HELP PLZ?

?You where able to find a Vista Driver for the Nomad Jukebox Zen? Creative lists the product as being end of life, and the vista support document lists it as unsupported and "No Development Planned" for a driver.
?ZENProductPlan?Zen[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN Vision[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN Vision W[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN Vision:M[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN Sleek Photo[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN Sleek (MTP**)[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN MicroPhoto[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN Micro (MTP**)[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN Xtra (MTP**)[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN Touch (MTP**)[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN Nano Plus[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN Neeon[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN Neeon 2[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN Stone[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN V[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url]?ZEN V Plus[url="http://dmzweb4.europe.creative.com/wwenglish/vista/Nati've_drivers.htm">Nati've Support[/url][/u]???NOMAD/D.A.P/ZENProductPlan?All not listed aboveNo Development Planned

Similar Messages

Problem starting up my Creative Nomad Jukebox Zen X

Ok well I have a 40GB Creative Nomad Jukebox Zen Xtra, and have had it for about a year. Now earlier today i was attempting to connect it to my computer to copy songs onto it. The battery ran out and i was not able to do this.
When turning my player back on, it got stuck on the loading screen that says EAX and did not move from this. When it is on this screen, i can't turn it off.
I let the battery run out to see if it would start when i then charged it, yet the same happened, and it turns on as soon as i put in the charger it is again stuck on this one loading screen.
I have pressed reset as well, and this makes no difference, it just loads up to the same screen and doesn't move. Any help would be much appreciated, thank you!Message Edited by mattyb23 on 09-25-2005 06:23 PM

Go into rescue mode and run a disk cleanup.

Creative Nomad Jukebox Zen Xtra Wont appear in the creative mediasource organiz

I plug it into the usb dri've, and it doesnt show up. I look on My Computer, and it shows up as an audio device, and other. I go to my mediasource organizer, and it doesnt show up. I can access it on my computer, but it takes longer and I have no way of organizing my songs. I tried to re-install it, but it still doesnt work. It also doesn't work on my brothers 60gb one. Any help?

hol3_c4t,
Did you install the Nomad Jukebox Type 2 plugin also? If not, go to the download page and install those in order for the MediaSource application to identify the player.
Jason

Nomad Jukebox Zen Xtra Firmware Update Issue

My player does not get recognized after attempting to update firmware (ZenXtraP4SAudible_PCFW_LB_2_0_03.exe) according to website instructions.
When turned on the player displays "Firmware Problem" for a fraction of a second, then it goes into Rescue Mode v., Boot v.4, HW v0.0., 4 items in the menu ( Clean Up; 2 Format All; 3 Reload OS; 4 Reboot)
This is my setup:
Kernel version: Microsoft Windows XP, Multiprocessor Free
Product type: Professional
Product version: 5.
Service pack: 3
Kernel build number: 2600
IE version: 8.0000
System root: C:\WINDOWS
Processors: 2
Processor speed: 2.6 GHz
Processor type: AMD Athlon(tm) 7750 Dual-Core Processor
Physical memory: 3072 MB
Video driver: ATI Radeon HD 4800 Series
Relevant Applications:
Creative Jukebox Driver
Creative MediaSource
Creative NOMAD Jukebox Zen Xtra
Windows Media Format Runtime
Windows Media Player 0
Please advise, thanks in advance,

Problem solved!
I did not follow the link you provided, thanks for the suggestion anyway. I read in another post that you advised to disable the device in Device Manager, although I took a different route. This is what I did after enabling Mediasource DETECTOR
. Completely uninstall Windows Media Player , revert to WMP 0, inlcuding the Runtime
2. Reboot the PC
2. Once rebooted connect the player to the PC
3. right click MY COMPUTER->MANAGE->DEVICE MANAGER
4. Under Windows Portable Devices right click NOMAD JUKEBOX ZEN XTRA, then select Update Drivers
5. Navigate to "C:\Program Files\Creative\Jukebox 3 Drivers" to select the driver, OK all the windows
6. Run ZenXtraP4SAudible_PCFW_LB_2_0_03.exe with the player connected
7. I was prompted if I wanted to replace the Firmware with the same version (2.0.03) I said yes... within seconds the player came back to normal.
I hope that the above can help people in my same situation. The culprit seems to be WMP and all the hidden software installed with it. Freakin Microsoft!
Final question. Now that the firmware has been updated, am I safe by installing WMP ?
Thanks!

Nomad Jukebox Zen Xtra 60 GB can't be found through Mediasource Organizer

I have been using the Creative Nomad Jukebox Zen Xtra HDD Player since a few years and I have always been satisfied. But recently, I had a massi've computer problem, forcing me to do a complete re-install of Windows XP, without the chance to backup my old XP.
So of course I also needed to reinstall the Nomad Player. However, since I can't find the CD-Rom with the driver, I had to download (almost) everything.
At first I installed the drivers of the player and then I installed the Nomad Explorer (I still had that one on an old HDD). When I start the Nomad Explorer, the player connects and I can see the music that is stored on the player.
However, in the past I never used the Nomad Explorer, I always used Media Source Organizer. I think in the past I had Version 3 and later I updated it to Version 5. So now I went for Version instantly. I downloaded it and installed it. But here it starts to get strange. I closed the Nomad Explorer and disconnected the player, then I installed the Organizer. During the installation, I was told that the organizer can't find any supported devices, I should connect and start the player and try again. So I did. This time, the installation finished itself - but when I startet Media Organizer, it couldn't find my player.
I once read something like that you need at least Windows Media Player 0 or . Since I had 9, I installed 0, but that didn't change a thing.
So, does anyone have an idea what I am doing wrong ? Or maybe I forgot to install some normal Windows stuff, that is required by Media Organizer ? For example, I haven't installed DirectX yet (but I tell you that just as an example, I don't think that it's DirectX related)

You need the Creative Nomad Jukebox? plug-in 5.00.22 for Creative MediaSource5 found here.http://support.creative.com/Products...me=MP3+Players

Software Setup- Nomad Jukebox Zen Xtra 3

i've formatted and rebooted my Nomad Jukebox Zen Xtra. I've tried downlaoding all sorts of things from nomadworld.com and nothing seems to work with Creative Mediasource. Its got the new firmware and i tried to download and install the plugin for all the nessisary items, but when i attempt to install it, it says an error has occured and forces me to close it.
if anyone could provide me with links to what i need to download to have my computer recognize and put mp3s on it, it would be appreciated.

You need to download the following:
. Creative Zen and Jukebox Driver Upgrade version .30.03
2. Creative MediaSource Player/Organizer 3.30.2
3. Creative Software Suite for PlaysForSure-enabled Creative NOMAD Jukebox Zen Xtra Players
Install . then connect the player to the PC. Then install 2. and 3. (the player must be connected for 2. to verify you have a Creative product).
If they won't install then it suggests a problem with Windows, so make sure everything is OK there and clear out your temp folders.

Moving music from my nomad jukebox zen xtra to my

I am trying to move my music from my nomad jukebox zen xtra to my pc - i cant get the creative media source to recognize my player - i tried windows media player and comcast rhapsody - it recognized my player but wont let me highlight music to move to my PC
any ideas please?
many thanks

[size="2" face="Helv">You must install the specific MP3 player plugin for MediaSource. Here is what you should do:
- Download and install the latest Creative MediaSource Player/Organizer 3.30.2 from your product download site. Make sure that you install this first before installing the rest of the MediaSource plugins listed below.
- (Depending on your product and firmware)
For non-PlaysForSure Zen Xtra: Download and install the latest Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource from your product download site.
or:
For PlaysForSure Zen Xtra: Download and install the Creative Software Suite for PlaysForSure-enabled Creative NOMAD Jukebox Zen Xtra Players.

Nomad Jukebox Zen Xtra 60GB not playing correctly anymore, help!!

Thanks. I keep getting directed to that knowledge base page, but it is not addressing my problem. My computer immediately tells me that the device has "malfunctioned" and the computer does not recognize it. I only have the usb cord that came with the zen, so I don't have another one to try. I love my zen and have staunchly defended it over the years vs. an i-pod. However, this is my 2nd onI've had my Nomad Jukebox Zen Xtra 60GB for over 5+ years. It has worked great, with minimal problems. I had a firmware update issue quite a while back. I'm not sure how to resolve this problem. Here is the situation:
Nomad Jukebox Zen Xtra 60GB is fully charged and ready to use.
I tried loading a set playlist but it won't load. So I tried another, and it doesn't load. Not sure what to do, I go to the menu. This time I choose an artist/band. The music loads, but it doesn't play. I try again, then it starts to play. So I load a few other artists that way. It seems like I had a issue to work out later. Being away from my computer that was going to have to wait. After some time the Nomad Jukebox Zen Xtra 60GB started to start N stop diferent songs. A few times it froze while playing a song. Then would unfreeze to play another, then suddenly start playing the previous one. After about 0-5 minutes of this I decided I had enough. So I planned to empty the playlist, and turn it off. It took me atleast three attempts to empty the playlist and turn it off.
Are these problems fixable What are they hardware or software
Would an OS or firmware update fix these problems Is my Nomad Jukebox Zen Xtra 60GB hard dri've going Can I get a replacement Or do I need to buy a new player
Please help me get my player working. I really like this model, I'd hate to have to replace it.
in 5 years. (The first one fried itself, but fortunately was still under warrantly.) Sadly, I, too, am considering moving on. I onlyreceived generic help fromthe Creative SupportTeam (who ultimately told me my zen is "unrepairable" when their one-size-fits-all solutions didn't work).Since there seems to be an overwhelming # of people experiencing similar problems, maybe the time is right to make the change, especially since an iPod classic 60 GB (7th Generation) is quite affordable these days.
[/B]

Formatting will erase all the files on the player,Cleanup scans the disc & corrects file system errors,broken links (from when you delete things)ect. but does NOT repair bad sectors,Reboot then rebuilds the file system. I'd do the Cleanup>Reboot first to see if that solves the problem.here you will find how to open the player to see what dri've is in there. You can then search Ebay or Google the model number to find another one.

Nomad Jukebox Zen Xtra VS Winows Media Player - Help?

I have a 40gig Nomad Jukebox Zen Xtra - a computer crash a year ago resulted in a replacement by the computer company - and it came with Windows Media Player.... when I tried to run it and had already installed the Creative software/Music library - Media Player crashed my computer every time - had to uninstal...,. now - that computer is defecti've and has just been replaced again by the maker - and before I load the Creatai've Software wondered if this is what is interfering with Media Player? Does anyone know? When I buy music it looks for Windows Media Player I believe - and I can play it and transfer the music in Creative program - BUT - it no longer lists my music library as single songs but as folders - and I have to go specifically into a remote folder to try to find the downloaded music and transfer to the Nomad....
Any help is appreciated..... I'm lost!
Thanks
KB

The firmware update only works on a windows XP machine.
you also need to have Windows media player 0 installed
you must not have windows media player or windows media player runtime lurking in your windows XP add/remove programmes bit on the control panel.
if you do have WMP first remove it ( roll back) then re-boot, then remove windows media player runtime ( rioll back) and re-boot.
open windows media player, if it is windows media player 0 then you should be OK, if its windows media player 9 you need ot download and install windows media player 0.
Check again to make sure that windows media player and windows media player runtime are not in the add/rmove programs.
Back up everything on the player, all music, playlists and data files.
update the firmware.
if it stalls part way, like it did for me the last time i updated a Zen Xtra ( last weekend -installing a new motherboard ) dont panic.
it will go to rescue mode, close the firmware update, the player will go to rescue mode, then re-satart the update, on the zen xtra, slect re-load OS then on the firmware update click on English. then slect re-load os on the player.
make sure that the player is fully charged, and that the mains charger is also attached.
just out of interest, when you remove the front panel on your zen xtra to get to the battery, does the headphone jack ( visable through a hole in the top right) have a blob of red paint on

Problems with Nomad Jukebox Zen and Mediasource - Please he

Hi,
I own a Nomad Jukebox Zen NX, and I'm having problems with Creative Mediasource seeing the device. Everything has been working fine for a while; I have been able to upload songs from my Zen to my PC and download songs from my PC to my Zen. However, when I tried plugging in my Zen today, the computer did the normal "boop-beep" signaling that the device had been plugged in. However, when I went into Creative Mediasource to download some songs to my Zen, the Zen did not come up under the "Sources" menu, on the upper left, where it usually does.
I exited Mediasource went into "My Computer" on my desktop and, sure enough, the Zen was there under "Audio Devices," and when I double clicked on the icon, it brought showed all of the music files I have on my Zen. This shows that my computer does indeed see the Zen, but Mediasource doesn't?
Any ideas?
All help is very much appreciated,
Jason

Your MediaSource plugin of the MP3 player may have been uninstalled. Here is what you should do:
<FONT face=Helv size=2>
- Download and install the latest Creative MediaSource Player/Organizer 3.30.2 from your product download site.
- Download and install the latest Creative Zen and NOMAD Jukebox plugin 2.00.9 for Creative MediaSource from your product download site.

Hooking a camera to Nomad jukebox Zen Xtra using a belkin USB bri

Has anyone tried to transfer files from a digital camera to a Nomad jukebox Zen Xtra using a belkin USB bridge? Or any of the other Creative Mp3 players? If not does anyone know any other way to use the mp3 player as photo storage when traveling without use of computer?

It certainly won't work with the Zen players because they use a non-standard format.
There's the possibility that it should work with the MuVo players as they are just USB mass storage, but I've heard mention of someone that supposedly tried it and it doesn't. Am I right in thinking the Belkin USB bridge is for the iPod, or is it supposed to work for any USB mass storage player?

Nomad Jukebox Zen Xtra stops working with XP following Windows Media Player 11 Beta Installat

Yesterday I was very pleased to find that my Creative Zen Xtra (model DAP-HD00) portable media player is a PlaysForSure capable device. Creative Labs, on November 9, 2005, released the Creative Zen Xtra PlaysForSure Firmware v2.0.03. I installed this firmware (I had to install the Creative ZenJukebox Driver v.30.03 first to get Windows to recognize the device). Once the firmware was upgraded, Windows began recognizing the Zen Xtra as a MTP device and life was good. I was able to synchronize it with both Napster To Go and Windows Media Player 0.
After this, I went ahead and installed Windows Media Player Beta, which I just downloaded yesterday as well.
From a functional standpoint, WMP seems to run just fine. However, when I connected the Creative Zen Xtra (with its PlaysForSure firmware), Windows redetected the hardware. It first showed "Creative Jukebox Zen Xtra" in the tooltip, followed by "MTP Device" in the new hardware tooltip. Finally, Windows announced that there was a problem installing my new hardware and that it may not work properly.
Sure enough, when I went into Device Manager, my Zen Xtra was showing as an MTP Device with an exclamation point on it. More specifically, it specified the status of, "This device cannot start (Code 0)."
Prior to the installation of Windows Media Player, the Creative Zen Xtra showed in device manager with the following characteristics under the heading "Windows Portable Devices":
Name: NOMAD Jukebox Zen XtraDriver Version: 5.2.0.0 dated 8/30/2004Digitally Signed by Microsoft Windows Component Publisher
Driver File Details:C:\Windows\system32\wpdusb.sys - v5.2.3802.3802 built by dnsrv(bld4act)
Windows Media Player changed this to the following (the device now shows up under "Portable Devices"):
Name: MTP DeviceDriver Version: 5.2.5326.4762 dated 2/22/2006Digitally Signed by Microsoft Windows Component Publisher
Driver File Details:C:\Windows\system32\wpdusb.sys - v5.2.5358.4827 (WMP_.060509-2009)C:\Windows\system32\DRIVERS\wudfrd.sys - v6.0.5348.0(winmain(wmbla).0604-339)
The file wudfrd.sys is NOT digitally signed in this case.
As of now, my Zen Xtra is completely unusable on this system, and I need to sync it with my laptop for the time being, which still has WMP 0 installed on it.
Is this a bug with WMP beta? Is it a problem with my firmware? Since this is PlaysForSure compliant firmware, and it worked flawlessly with Napster and WMP 0 (before the MTP driver was updated), it would seem to be a WMP beta issue. I'd like to hear more official confirmation on the subject, however.
Some general details about my system are:
Microsoft Windows XP Professional with Service Pack 2Verified GENUINE Microsoft operating system using Genuine Advantage ValidationIntel Pentium 4 CPU 3.2 GHz, Hyper-Threaded processor2.00 GB RAM
Windows Media Player Version: .0.5358.4827Napster Version: 3.6.0.7 (US)
Any recommendations? Fixes? Some have suggested rolling back the WMP installation, but I would like to consider this option only as an absolute last resort.
Best regards,Matt

Ok, this worked out accidentally - but happily
I first installed the driver - not the media source - but the driver for the device.
After that the windows device manager yellow sign disappeared - apparently the device driver was registered by windows.
Then I Installed Mediasource 5 - the installation went thru fine.
Does anyone have any recommended updates to install, please also advise what benefits.
Thanks.

Nomad jukebox zen xtra driver for use with Vista 32 b

Hi,
I just registered in an attempt to find a solution to using my Nomad Jukebox Zen Xtra player with Windows Vista 32 bit operating system. Unfortunately, my old computer died and all was lost so when I purchased a new computer I naturally went with the most recent operating system, it never occured to me that my wonderful MP3 player would be considered obsolete (my various printers are all much older than my mp3 player and they all work just fine, my multiple?digital cameras too) anyway, I am running around in circles and I would not consider myself highly technical. I cannot download the latest creative firmware because without a driver my device is not recognized, and thus, creative will not complete the download since my device is not recognized...... when I go to microsoft to look for "nati've drivers" as suggested by Creative somewhere in the maze I have been stumbling through, the link I found in a search on Microsoft's website sends me to a creative labs link that...interestingly....no longer exists.... I sent an email to customer support, but they happily sent me a form letter stating that my warranty is out of date so they have no assistance to offer unless I pay for a half hour of their time in advance, and I find it odd that I should pay money to risk being told that they have chosen not to support this device, because if I pay money to hear that I will immediately hate this company, and I don't want to throw in the towel just yet, anyway, another option stated in the form letter was to use this forum, so I am trying really hard to state the circumstances of my dilemma in a fair and open way. It seems to me that with all the energy that was put into that form letter, they could have written a letter that would address this issue directly as I cannot fathome that I am the only one with this problem. So, per the suggestion of the form letter, I am here to ask if anyone knows of a solution to making a Nomad Jukebox Zen Xtra work with Windows Vista 32 bit operating system.....if there is none, then at least I will hear about it without paying Creative money to tell me so. If I should post my request to a different thread/topic area?on the forum, that information would be greatly appreciated too as I have never used a forum before and alot of the information on this site is more technical than I am used to. Thank you to anyone that can offer some guidance or a clear solution. Signed by a baffled Creative customer....Dani

Try reading this thread. I had the same problem and the solution worked for me. http://forums.creative.com/creativel...a&message.id=7?

Help, my nomad jukebox Zen wont go past the EAX opening scr

my nomad jukebox Zen wont go past the EAX opening screen, it freezes for about a minute on the eax screen then goes to rescue mode.
none of the choices on the rescue mode seem to help get me past this problem.
Any help out there will be hugely appreciated?

You can try the advice here in the Zen FAQ at Nomadness.net at your OWN RISK. If you don't want to try this or are under warranty then contact Creative Support.
If you aren't under warranty you can contact Creative Support to see if they will repair it. If you want to try repairing it yourself, taking the risk the hard disk is at fault, then you can follow Rudi Cheow's excellent guide. There's also a thread here at the Zen Nomadness.net forum on compatible dri'ves, and the last page of Rudi's guide also has information on this.

NOMAD Jukebox Zen Xtra 30gb dri

Hiya,
Sorry if its been asked before, but I installed a new Windows Vista 64bit about a month ago and since then I've searched all over the net trying to find a working driver that will allow me to transfer all of my music that I've collected over the years from my NOMAD Jukebox Zen Xtra30gb to my PC.
It worked fine with XP, but I need a 64bit driver for the USB connector.
Does anyone know where I can download a working driver?
Any help would be great!
Thanks

Does your player have the Plays For Sure Firmware http://support.creative.com/Products...me=MP3+Players If it doesn't do you still have access to a computer with XP

Help with a creative Nomad Jukebox Zen USB 2.0 and vi

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