Help with a Photosmart Pro B9180

Our problem is no matter what we set the paper size for in our computer when we send a picture is says "paper size too small" or "paper size too large". We have cleaned around the tray. Reset the printer and no matter what we do from your online help section, we cannot stop the error message.
Our windows user system is XP
Thank you Ann Salster

Hi annsalster,
I'd like to help. Can you answer some questions?
What size paper are you using?
What is the exact size setting on the computer?
What is the type and weight of the paper are you using?
What is the exact type setting on the computer?
Can you do a hard reset as described in the following link? Click Here
Can you try and print a test page? See page 42 of the User's Guide for instructions. Did it print?
Are you still getting the error message?
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input ! ___________________________________ _____
Thank You,
Rich
Expert

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Anyone printing with HP Photosmart Pro B9180?

Has anyone been successfully printing with their HP Photosmart Pro B9180 after upgrading to Leopard? I am considering buying one of these printers but only if I am sure that it will work with Leopard as a network printer.
Thanks for any comments.
Karsten

Jim Williams4 wrote:
I haven't printed a lot yet, but have run a few test prints on my B9180 under Leopard and have been getting very good results, comparable to those I got printing under Tiger.
So far my tests have been restricted to printing from Adobe Lightroom and onto HP Advanced Glossy paper, but I haven't seen any problems yet. I hope to be trying some other papers and applications over the next few days.
Note: The print dialog has been completely reorganized under Leopard, and some of the options you need to adjust to get good prints have been relocated to places that aren't obvious, so it pays to poke around.
Jim,
Did your monitor appear any different after installing Leopard?
I did manage to pick my way through the new dialog boxes and found everything that I needed but the color is bad.

Printing Success with Aperture 1.5.2 and HP Photosmart Pro B9180

With so many "hit-and-miss" posts regarding printing, I thought I'd post my result with Aperture 1.5.2 and my newly-acquired HP Photosmart Pro B9180.
Firstly, I have my monitor calibrated using ColorVision's Spyder Express. It's a cost-effective solution to monitor calibration and what I see on the screen is what I'm seeing in the print. I calibrate weekly.
Secondly, I'm using HP's Advanced Photo Glossy Paper for prints. HP provides the ICC profiles for their papers (and thus far, they seem to be dead-on accurate).
Thirdly, and I believe this is where issues can occur, is to set, via the Print Driver, color management as Application Managed. This bypasses the default of allowing the printer to manage color for you. This allows Aperture to use the ICC profile of the printer and calculate the proper color "conversion".
Finally, via the Apple's support article on optiziming print (http://docs.info.apple.com/article.html?artnum=302821) save the customized printer setup for a specified print size, paper, etc.
I have made 20 prints thus far and all have come out satisfactory. The only "tip" I'd make is that I noticed the gamma setting in the print dialogue is ideally set at 1.15. Otherwise, the print seems to be a bit dark.
PowerMac G5 Dual 2GHz Mac OS X (10.4.9) 4 Gigs RAM, CalDigit S2VR Duo 1TB

I just got a B9180 too so thought I would try printing from Aperture. As you suggested I set Gamma to 1.15 - but I still feel the prints are a bit dark. Tried 1.20 but that looked identical to 1.15!

HP Photosmart pro B9180 the color blue prints lavender...using advanced HP photo paper ideas?

HP photosmart pro B9180 win xp no recent changes prior to problem...question is how to get quality color from this printer, the color blue prints lavender, I am using correct ink and hp advanced paper

Hard Reset – While printer is powered ON, pull
the power cord from the printer then from the
wall. After 30 seconds reconnect power to wall
and printer. This will trigger a ‘dirty power up’
and restore the printer to a known good
condition (if it is possible). No user settings are
lost with a ‘hard reset’.
This ‘Hard Reset’ is one of the most powerful
tools to use when the printer hardware is not
functioning properly!
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : )

HP Photosmart Pro B9180 Printing Blank Sheets

I have a HP Photosmart Pro B9180 printer. I joined two scanned images into one photo and saved it as a .tif file. I then resized it to 8x10 and it printed fine. When I resized it again to print it as an 12x16 on 13x19 paper, the printer will only spit out blank sheets. I took it to a mini lab and they couldn't print it either.
Anybody have any ideas what might be wrong?
Bob

Hard Reset – While printer is powered ON, pull
the power cord from the printer then from the
wall. After 30 seconds reconnect power to wall
and printer. This will trigger a ‘dirty power up’
and restore the printer to a known good
condition (if it is possible). No user settings are
lost with a ‘hard reset’.
This ‘Hard Reset’ is one of the most powerful
tools to use when the printer hardware is not
functioning properly!
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : )

Photosmart Pro B9180 printer

I bought my first TI-55 calculator from HP in high school. Since then I have purchased numerous calculators, printers, scanners, computers, iPAQ’s for home as well untold printers for my practice. I have always thought that HP made good products and stood behind their products. When my Photosmart Pro B9180 printer (MY66M1101V / Q5734A) required new ink cartridges last week, I ordered new ink cartridges and printheads from HP. After I installed them, the printer cycled through its closed loop printhead calibration and allowed me to print one picture and the produced the error code “00C78475”. I contacted HP service chat on 2/17 and was advised by Brooklyn S. that the code was a hardware error and that the best thing to do would be to replace the printer and that I could not get refunded for the cartridges and printheads I had just purchased from HP. He offered to sell me a new printer which was not anything like this printer at a discount price that was identical to that printer’s price on Amazon.com. He also offered to sell me a refurbished Photosmart Pro B9180 for $559.00. He said he would refer the case to a case manager. I have not heard back from a case manager. I called HP support on 1/18/2011 and spoke with Manoja (reference # 804 770 0954). He referred me to the ISB TEAM, HP, 11311 CHINDEN BLVD. BLD. #7, MAILSTOP 475, POST J3, Boise, Idaho 83714. He said I might be able to return the unused cartridges and printheads to them but could not provide a phone number or further contact information for the ISB-Team. I would like a solution that allows me to print archival photos. If there is no way to make this printer work again, I would like to return the opened but unused cartridges for a credit or a refund if possible.

Hi Photo3
I know your post was made a number of months ago but I see that no one has replied to it. Has this issue now been resolved?
Thanks
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

I have faint but noticeable horizontal lines on prints from my Photosmart Pro B9180.

When printing grey scale pictures on my Photosmart Pro B9180, I can see faint horizontal lines not quite 1/4 apart. I have aligned the heads and cleaned them 3 times and the lines remain. The Head analysis indicates that three of my heads are in fair condition and one is in good condition. I also notice when the print out after head cleaning is on glossy paper that multiple lines appear in virtually all the color swatches. I have not received a "replace printhead" message, but I'm beginning to thing that is the next step. Any insights?

This document may help. I have a feeling the manual cleaning section may be applicable:
Banding, streaks or lines
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Hello applecare can you help with the macbook pro i did the update the last one and safari doesn't open anything .. what should i do ?

hello applecare can you help with the macbook pro i did the update the last one and safari doesn't open anything .. what should i do ?

Hello John...
You may have a Safari third party add on installed that was compatible with the previous version of Safari but not 5.1. Try troubleshooting > Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues
FYI... this is a user to user forum. If you can't resolve the issue, information for contacting AppleCare here.

Hello, I need help with my macbook pro. It looks like I cannot install anything anymore. Everytime I try to install a new software, use the migration assistant or click the lock to make changes, it simply does not react.

Hello, I need help with my macbook pro.
It looks like I cannot install anything anymore. Everytime I try to install a new software, I simply get stuck during the installation type process. I put in my password, it does accept it, but it does not go any further.
I tried to reset the password, put no password, repair the permissions, the disk but nothing will do. I nearly got stuck with the log in screen but finally succeeded in disabling it.
So I thought I might try to create a new account but I cannot click the lock to make changes. It simply refuses to react.
I am now thinking about using the migration assistant to save all my settings, data and so fourth, but again I get stuck when I have to type in my password. It accepts it but nothing happens...
I guess it has something to do with the authorization process, but can't find anything on the internet about it... Can you help me out?
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(I apologize if any grammatical/structural mistakes were to be found, english is not my mother-tongue. )

You probably won't like this suggestion, but I suggest you reinstall Lion.
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Photosmart Pro B9180 not sold anymore

On the HP website and one aother site i read that the Photosmart pro B9180 printer is not sold anymore. I wonder if anyone else has found this information and if it is correct will HP produce a successor of this excellent printer?
Jeu

Hi,
You could try the PS B8550, more details here
http://h10010.www1.hp.com/wwpc/us/en/sm/WF05a/18972-18972-3328063-15100-3328076-3542174.html
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Need help with hp photosmart c8180 and wep code

Hello,
I am somewhat new with computers. The printer I have is an old one. HP Photosmart c8180 . When i followed the wizzard set up
options I entered the wep that is on my lap top(also an HP) and that code was accepted by the printer, however, it will not print from the lap top everything says it is offline and in que. I cannot find a trouble shoot option or anything. Printer still reads "connected". Can anyone give me some ideas?
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LR

hello nurselulu67, I don't know why you were not able to print. Could you run the Print Diagnostic Utility in the link below?
http://www.hp.com/go/tools
edit: change the link. easier to remember
Though I work for HP, I'm speaking for myself and not HP. I'm just trying to help with my limited knowledge
**Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.**

Help with Acrobat 8 Pro

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HP Photosmart Pro B9180 - Printing photos on Hi Gloss paper.

I am a professional photographer and I have an application that requires perfect glossy prints. When I compared the prints that are output of the B9180 to the prints I have done at the professional studio, there is no comparison. The professionally done prints are glossy no matter what angle you hold them or the direction of the light source. The B9180 output has a different light absorption rate for each color. If you view a print at an acute angle to the light source, you can hardly make out the subject. When I expressed my grief to the "offshore" HP technician, he (or she) stated that the Pro B9180 was incapable of printing on the Hi Gloss paper. When the technician's supervisor contacted me, she offered me $50 for my B9180 in trade for a less expensive model HP printer. Is it true that there is a less expensive printer that will do a better job printing glossies?
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I just got a B9180 too so thought I would try printing from Aperture. As you suggested I set Gamma to 1.15 - but I still feel the prints are a bit dark. Tried 1.20 but that looked identical to 1.15!

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Help with a Photosmart Pro B9180

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