Help with a virus
I have an IPhone, IPad and MacBook Pro. I seem to have picked up a virus which seems to be sending emails to my contact list with strange attachments and messages.
As Diavonex indicates, this is probably an issue with a hacked e-mail account, not any kind of malware on your devices. You need to change your password on the e-mail account right away. For more information, see:
Someone is sending messages from my e-mail address!
Note that, although that page mentions the remote possibility of malware, that would only apply on the Mac (there is no known malware capable of infecting an iOS device that isn't jailbroken), and there is currently no known Mac malware that behaves this way. So that's not a realistic possibility.
Similar Messages
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I keep getting virus/spam in my (ipad) email inboxes, that my pc normally catches. And it is then sending out spam from my email to all my contacts. help!
You'll need to work with your email provider to filter spam messages, since there is no antispam filter on the iPad. Your iPad can't be sending out spam itself, though, unless the iPad was jailbroken. If spam is coming from your email account (or is purported to be), it's almost certainly coming from somewhere else.
Regards. -
Hello, "Kapeisky" Anti Virus Software comes free with "Parallels" Desktop 4. Is it worth installing this, or would it be better to install "AVG" free version?.
Thought it best to check with you guys, just in case it would slow things down, or cause other problems.
Many thanks for your help.Whatever you trust and feel works. I don't think you go far wrong, and whether you want to use a full integrated suite with firewall and other features.
-
Help with removing virus? SOCA
A website called SOCA (Serious organised crime agency) has come up in one of my tabs and i am unable to close it. It is asking for money and I have noticed that I am not the only apple user to have this problem ( I have a macbook pro). Help me close it please!!!
Check thru these for some info/help:
http://www.thesafemac.com/mmg
Also try this by Linc Davis:
It's not a virus. It's a JavaScript scam that only affects your web browser, and only temporarily.
Some of those scam pages can be dismissed very easily. Press command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.
Close the malicious window or tab.
Re-enable JavaScript and close the preferences dialog.
If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. From the menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize. -
Help with anti-virus programs, PLEASE!
New Lenovo and it won't allow me to install AVG anti-virus. Download completed but when trying to install, after hours of waiting, I get an error message saying something about Microsoft, so I presume it's the bully response trying to make me accept Norton or some other anti-virus software they are pushing which I don't want.
How to make Lenovo accept MY choice of anti-virus software?
Moderator Note: Edited subject to match content.Hello,
I have never had a problem installing another antivirus program onto a ThinkPad (or ThinkCentre) computer, so I think this may be some sort of error message about a missing component or patch level. Here is what I would suggest that you try:
Download, and have ready to run, the Symantec Norton Removal Tool (assuming your computer came with a Symantec product). If your computer came with a McAfee product, download the McAfee Consumer Product Removal Tool, instead.
Download the full package for the latest version of your prefered anti-malware solution.
Run Microsoft Windows Update on the computer to ensure it is
up-to-date with respect to all know operating system service packs,
hot-fixes and updates. Install the optional components, too. Several
reboots may be required before the computer is fully updated.
After the computer is updated, uninstall the currently-installed anti-malware program via the Program ands Features Control Panel applet (filename: APPWIZ.CPL). A reboot will likely be required to complete uninstallation.
Run the appropriate Removal Tool from step #1 to remove any orphaned drivers, services or leftover registry entries from the now-uninstalled anti-malware program. Again, a reboot may be required to finish the operation.
Begin installation of your preferred security software.
At this point, you should now have your security software installed on your Lenovo computer.
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
Deutsche Community Comunidad en Español Русскоязычное Сообщество -
I need to use my iMac to run some Windows software not available for Mac and was thinking of obtaining Parrallels Desktop 9 to help with this. If I use Parrallels do you still have to partitian your drive and does this leave you open to viruses?
You do not have to partition your drive - Parallels creates a disk image which contains your Windows installation. You do have to exercise anti-virus measures in the Windows partition, although such malware cannot affect the Mac filesystem.
Matt -
I need help taking out the grey folder with the question mark and I've try everything except the CD thing because my MacBook didn't come with one so I really need help please
What anti-virus software did you install? Although there's a lot of bad anti-virus software out there, no anti-virus software should cause such a problem. A gray screen with a flashing question mark on a folder means that no bootable system could be found, which means that the system was badly damaged or corrupt. Even installing bad software would not normally cause that, so either there was something badly wrong with the system already or the anti-virus software you tried to install was really, really bad!
As mende1 says, you need to reinstall the system at this point. After your system is back up and running, read my Mac Malware Guide. If, after reading that, you want anti-virus software, use one of the programms recommended in that guide. -
Hi can you help with the following panic attack report,
hi can you help with the following panic attack report, macbook pro OS 10.7.3
Interval Since Last Panic Report: 157997 sec
Panics Since Last Report: 1
Anonymous UUID: 7ADCF50C-CC18-405E-9D5C-03325D3A83FA
Thu Mar 29 05:37:28 2012
panic(cpu 0 caller 0xffffff80002c266d): Kernel trap at 0xffffff800021d905, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffef801a845328, CR3: 0x0000000019452019, CR4: 0x00000000000606e0
RAX: 0xffffff801a8450d8, RBX: 0xffffff800e79f340, RCX: 0xffffff801a8450d8, RDX: 0xffffef801a8450d8
RSP: 0xffffff80a4623e90, RBP: 0xffffff80a4623eb0, RSI: 0x0000000020c85580, RDI: 0x0000000000000001
R8: 0xffffff80008bd890, R9: 0xffffff80058aeac8, R10: 0xfffffe80539a9928, R11: 0x0008000000053d89
R12: 0xffffff800e79f370, R13: 0xffffff8000846288, R14: 0xffffff801a8450c0, R15: 0x0000000000000001
RFL: 0x0000000000010206, RIP: 0xffffff800021d905, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0xffffef801a845328, Error code: 0x0000000000000002, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80a4623b50 : 0xffffff8000220702
0xffffff80a4623bd0 : 0xffffff80002c266d
0xffffff80a4623d70 : 0xffffff80002d7a1d
0xffffff80a4623d90 : 0xffffff800021d905
0xffffff80a4623eb0 : 0xffffff800021daad
0xffffff80a4623ee0 : 0xffffff800023caa9
0xffffff80a4623f10 : 0xffffff800023cb36
0xffffff80a4623f30 : 0xffffff80005a3258
0xffffff80a4623f60 : 0xffffff80005ca448
0xffffff80a4623fb0 : 0xffffff80002d7f39
BSD process name corresponding to current thread: SophosAntiVirus
Mac OS version:
11D50b
Kernel version:
Darwin Kernel Version 11.3.0: Thu Jan 12 18:47:41 PST 2012; root:xnu-1699.24.23~1/RELEASE_X86_64
Kernel UUID: 7B6546C7-70E8-3ED8-A6C3-C927E4D3D0D6
System model name: MacBookPro8,3 (Mac-942459F5819B171B)
System uptime in nanoseconds: 5720232329361
last loaded kext at 5694112402758: com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.3 (addr 0xffffff7f807a3000, size 86016)
last unloaded kext at 248390619372: com.apple.driver.AppleUSBUHCI 4.4.5 (addr 0xffffff7f80a4e000, size 65536)
loaded kexts:
com.sophos.kext.sav 7.3.0
com.apple.driver.AppleUSBCDC 4.1.15
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AppleHDA 2.1.7f9
com.apple.driver.AppleMikeyDriver 2.1.7f9
com.apple.driver.AppleIntelHD3000Graphics 7.1.8
com.apple.driver.AGPM 100.12.42
com.apple.kext.ATIFramebuffer 7.1.8
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
com.apple.driver.AppleMuxControl 3.0.16
com.apple.driver.AppleLPC 1.5.3
com.apple.ATIRadeonX3000 7.1.8
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.0.3
com.apple.iokit.IOAHCIBlockStorage 2.0.1
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Brcm4331 513.20.19
com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 167.3.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.1
com.apple.driver.AppleIntelCPUPowerManagement 167.3.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.3
com.apple.iokit.IOUSBMassStorageClass 3.0.1
com.apple.kext.triggers 1.0
com.apple.driver.AppleAVBAudio 1.0.0d11
com.apple.driver.DspFuncLib 2.1.7f9
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOBluetoothSerialManager 4.0.3f12
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAVBFamily 1.0.0d22
com.apple.driver.AppleHDAController 2.1.7f9
com.apple.iokit.IOHDAFamily 2.1.7f9
com.apple.iokit.IOAudioFamily 1.8.6fc6
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleSMC 3.1.1d8
com.apple.driver.IOPlatformPluginFamily 4.7.5d4
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.kext.ATI6000Controller 7.1.8
com.apple.kext.ATISupport 7.1.8
com.apple.driver.AppleIntelSNBGraphicsFB 7.1.8
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.3f12
com.apple.driver.AppleUSBBluetoothHCIController 4.0.3f12
com.apple.iokit.IOBluetoothFamily 4.0.3f12
com.apple.driver.AppleThunderboltDPInAdapter 1.5.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 4.5.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.3
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.driver.XsanFilter 403
com.apple.iokit.IOAHCISerialATAPI 2.0.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.3
com.apple.driver.AppleThunderboltNHI 1.3.2
com.apple.iokit.IOThunderboltFamily 1.7.4
com.apple.iokit.IOUSBUserClient 4.5.8
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IO80211Family 412.2
com.apple.iokit.IOEthernetAVBController 1.0.0d5
com.apple.iokit.IONetworkingFamily 2.0
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.iokit.IOUSBFamily 4.5.8
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.3
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro8,3, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 4 GB, SMC 1.70f5
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.100.98.75.19)
Bluetooth: Version 4.0.3f12, 2 service, 18 devices, 2 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0245, 0xfa120000 / 4
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3Get rid of Sophos Anti-Virus software you have installed. Use the uninstaller or:
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, Easy Find, instead. Download Easy Find at VersionTracker or MacUpdate.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
AppZapper
Automaton
Hazel
CleanApp
Yank
SuperPop
Uninstaller
Spring Cleaning
Look for them at VersionTracker or MacUpdate.
For more information visit The XLab FAQs and read the FAQ on removing software. -
Please help with wireless printing
I am running a wireless network in the house and having trouble printing. The printer (Canon MP800) is connected via USB to my Windows XP desktop. The desktop is connected via Ethernet to a 2Wire DSL modem that broadcasts the wireless signal to my Powerbook G4 running OSX (10.4.10). I can’t get the powerbook to print, though.
I have followed the instructions at http://www.ifelix.co.uk/tech/3015.html up to the point where it says:
“Select the printer but do not click Add as you need to change the Printer Model.”
“Under Printer Model select HP.”
I assume that since I am using a Canon that I should look for Canon instead of HP. The only options I get are
Generic
Other
Apple
ESP
“Generic” is a selection all by itself
“Other” opens up a finder dialog box that allows me to choose a file on my harddrive, but I have no idea where to go.
“Apple” opens a pulldown menu that allows me to select from a list of Apple printers.
“ESP” opens a pulldown menu that allows me to select from a list of other printers. This list includes Epson, HP, etc. but does not include any Canon printers.
I selected the “Generic” option. When I try to print from the powerbook, I have noticed that the printer queue on my Windows XP desktop shows a document entitled “Remote Downlevel Document.” The printer queue spools up with this document, it appears to go through the cycle and then disappear (as a normal print document does), but nothing happens on the printer.
The desktop will print normally. The powerbook will print normally when I connect the printer to it via the USB cable but another printer is created in the Printer List. This printer is named MP800 and is kind: Canon MP800 whereas the first attempt (wirelessly) names it Canon MP8 and is kind: Generic Postscript Printer.
In troubleshooting I have attempted to remove and reload the printer from both the powerbook and the desktop independently to no avail. I have even temporarily removed the firewall (Norton 360) from the desktop to make sure that wasn’t it.
I Googled the term “Remote Downlevel Document” and discovered that it was associated with a virus that affects print servers. I updated my Norton anti-virus and did a full system scan which came up clean. Some of the Google results also suggested that there might be clutter in one of the printer folders in Windows. I should remove any .tmp files I find there, but when I followed the path, there were no such files in that folder.
I apologize for the length but I wanted to make sure I had a full and accurate account in case someone might be able to point me in the next appropriate direction. Thanks for whatever advice you can offer.
I am cross posting this question on the macbookpro yahoo group, the applemac yahoo group and the apple discussion page.still looking for some help on this intriguing matter... if anyone can help out, i'd really appreciate it! thanks.
edited original post:
I have a Samsung ML-1710 printer which we use with both an iMac and an iBook. When the iMac needs the printer, we connect the printer's USB cable to the iMac. When the iBook needs the printer, we connect the printer's USB cable to the Airport Extreme Base Station (AEBS).
Both the computers use the AEBS - the iMac is connected via ethernet (DSL modem) and the iBook connects to the AEBS wireless network.
The small annoyance of having to change the USB cable aside, there is a bigger problem. After every time the printer is used by the iMac, printing does not go through on the iBook. The only solution I've found is to restart the AEBS (through AirPort Admin Utility). As this interrupts the wireless network, it is a major annoyance.
I do not want to spend $ on an Airport card for the iMac at this point...
Is there any way to correct this? Thanks in advance for your help. -
Help With Kernel Panic in Mid 2012 13" Macbook Pro
I have a 13" Mid-2012 Macbook Pro.
2.5 GHz Intel Core i5 / 8GB Memory
OS X 10.9.5
Recently I have been getting kernel panics / grey screens of death. From the Console logs, it appears I have had four kernel panics since September 22.
I am not aware of any particular thing I can do to produce the error.
Some things I've tried:
Disk Utility (this generally returns no errors. However, once it asked me to boot to recovery mode to run Disk Utility there)
Disk Utility in recovery mode (No errors)
single user mode fsck -fy (No errors)
Apple Hardware Test, extended mode (No errors)
Observed Console logs for kernel panics (I am not sure how to parse these)
Other details about the setup/environment:
No peripherals
I did see one update About the OS X Mavericks v10.9.5 Update that I had not installed until tonight. Since September 22, I have installed 3 such updates.
No anti-virus
Hard drive is mostly empty
File Vault is on
I hope this is not poor form but I thought I would post some snippets from my kernel panic logs here to help with assessment. I removed some information that looked like it might include personal identifiers and also the "loaded kexts" portions because of their length. If those are helpful I could post them.
Any help diagnosing this problem would be appreciated.
Mon Sep 22 10:56:45 2014
panic(cpu 0 caller 0xffffff80064a3cf7): "VM_PAGE_QUEUES_REMOVE: unmarked page on Q"@/SourceCache/xnu/xnu-2422.110.17/osfmk/vm/vm_resident.c:3007
Backtrace (CPU 0), Frame : Return Address
0xffffff81108c3990 : 0xffffff8006422f79
0xffffff81108c3a10 : 0xffffff80064a3cf7
0xffffff81108c3a70 : 0xffffff80064a5c52
0xffffff81108c3a90 : 0xffffff80064a7527
0xffffff81108c3ae0 : 0xffffff800649d8da
0xffffff81108c3e00 : 0xffffff800649eca5
0xffffff81108c3e20 : 0xffffff80068bc731
0xffffff81108c3e60 : 0xffffff7f87d8acc2
0xffffff81108c3e80 : 0xffffff7f87db1e8c
0xffffff81108c3ed0 : 0xffffff7f87daf8e7
0xffffff81108c3ef0 : 0xffffff80068b07f0
0xffffff81108c3f30 : 0xffffff80068af292
0xffffff81108c3f80 : 0xffffff80068af367
0xffffff81108c3fb0 : 0xffffff80064d7417
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(98.22)[0EC64777-94B9-32E3-AC03-A2367895744 B]@0xffffff7f87d89000->0xffffff7f87dedfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7f86abe000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f8731f000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13E28
>>>>>>>
System uptime in nanoseconds: 27450106852892
last loaded kext at 25016211949613: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f882de000, size 49152)
last unloaded kext at 25123578772021: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f882de000, size 32768)
Fri Sep 26 13:48:09 2014
panic(cpu 0 caller 0xffffff80032dc24e): Kernel trap at 0xffffff80032a87e3, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x0000000109e19000, CR3: 0x000000000578e000, CR4: 0x00000000001606e0
RAX: 0x0000000000000040, RBX: 0x001e3de600010000, RCX: 0xffffff80038d0320, RDX: 0xffffff80038d01c0
RSP: 0xffffff810d5fbc70, RBP: 0xffffff810d5fbd80, RSI: 0xffffff8008adc0b0, RDI: 0xffffff80038d01c0
R8: 0x0000000000000000, R9: 0x0000000000000010, R10: 0x0000000000000001, R11: 0xffffff800322fe40
R12: 0xffffff80038d0570, R13: 0x00000000001ae747, R14: 0x0000000000000001, R15: 0x0000000000000025
RFL: 0x0000000000010206, RIP: 0xffffff80032a87e3, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000109e19000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80e5307c50 : 0xffffff8003222f79
0xffffff80e5307cd0 : 0xffffff80032dc24e
0xffffff80e5307ea0 : 0xffffff80032f3746
0xffffff80e5307ec0 : 0xffffff80032a87e3
0xffffff810d5fbd80 : 0xffffff8003681300
0xffffff810d5fbef0 : 0xffffff80036e1f6f
0xffffff810d5fbf00 : 0xffffff800369b8cc
0xffffff810d5fbf20 : 0xffffff800324a20a
0xffffff810d5fbfb0 : 0xffffff80032d7417
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13E28
>>>>>>>
System uptime in nanoseconds: 12133027063361
last loaded kext at 12126462633739: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8514b000, size 49152)
last unloaded kext at 11457958413580: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8514b000, size 32768)
Wed Oct 1 12:10:05 2014
panic(cpu 2 caller 0xffffff802b8dc24e): Kernel trap at 0xffffff802b8a42c0, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x000000000f0ab000, CR3: 0x000000022136b08e, CR4: 0x00000000001606e0
RAX: 0xffffff802bed0320, RBX: 0x0000000000000025, RCX: 0x0000000000000025, RDX: 0x001778a600020000
RSP: 0xffffff813719bd00, RBP: 0xffffff813719bd20, RSI: 0xffffff8032ed3df0, RDI: 0xffffff802bed0570
R8: 0xffffff8033110728, R9: 0xffffff8032faed40, R10: 0x0000000000000000, R11: 0x0000000000000000
R12: 0x0000000000000000, R13: 0xffffff8050405f80, R14: 0x0000000000000069, R15: 0xffffff8032faed40
RFL: 0x0000000000210282, RIP: 0xffffff802b8a42c0, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x000000000f0ab000, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff812d90ddf0 : 0xffffff802b822f79
0xffffff812d90de70 : 0xffffff802b8dc24e
0xffffff812d90e040 : 0xffffff802b8f3746
0xffffff812d90e060 : 0xffffff802b8a42c0
0xffffff813719bd20 : 0xffffff802b8a4f65
0xffffff813719bd50 : 0xffffff802b879033
0xffffff813719bf20 : 0xffffff802b8dc68c
0xffffff813719bfb0 : 0xffffff802b8f364b
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
13E28
>>>>>>
System uptime in nanoseconds: 13240283519708
last loaded kext at 12513142203574: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fad74b000, size 49152)
last unloaded kext at 12584738581143: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fad74b000, size 32768)
Fri Oct 10 22:39:52 2014
panic(cpu 3 caller 0xffffff8020cdc24e): Kernel trap at 0xffffff8020ca42c0, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x0000000035c56000, CR3: 0x00000000858c80b8, CR4: 0x00000000001606e0
RAX: 0xffffff80212d0320, RBX: 0x0000000000000025, RCX: 0x0000000000000025, RDX: 0x00251d6600020000
RSP: 0xffffff8141f63d00, RBP: 0xffffff8141f63d20, RSI: 0xffffff802c33f3f0, RDI: 0xffffff80212d0570
R8: 0xffffff8028b38928, R9: 0xffffff802c3d2ad8, R10: 0x0000000035c9b000, R11: 0x0000000000000000
R12: 0x0000000000000000, R13: 0xffffff804dd51260, R14: 0x0000000000000084, R15: 0xffffff802c3d2ad8
RFL: 0x0000000000010282, RIP: 0xffffff8020ca42c0, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000035c56000, Error code: 0x0000000000000000, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff8122ec5df0 : 0xffffff8020c22f79
0xffffff8122ec5e70 : 0xffffff8020cdc24e
0xffffff8122ec6040 : 0xffffff8020cf3746
0xffffff8122ec6060 : 0xffffff8020ca42c0
0xffffff8141f63d20 : 0xffffff8020ca4f65
0xffffff8141f63d50 : 0xffffff8020c79033
0xffffff8141f63f20 : 0xffffff8020cdc68c
0xffffff8141f63fb0 : 0xffffff8020cf364b
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
13E28
>>>>
System uptime in nanoseconds: 88915375202175
last loaded kext at 88230087275581: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fa2b97000, size 49152)
last unloaded kext at 88295369975570: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fa2b97000, size 32768)Thank you. below I have included the full panic logs, including kernel extensions.
I did run and pass a memory test last night, but thank you for noting that this may not be conclusive.
Do you see anything else notable in the logs, that would suggest anything other than a memory problem? What would be the best way to test it? Last night I used Rember . Assuming that you don't identify anything else, would the next step be simply memory replacement?
Logs below.
Thanks!
==========================
Anonymous UUID: XXXXX
Mon Sep 22 10:56:45 2014
panic(cpu 0 caller 0xffffff80064a3cf7): "VM_PAGE_QUEUES_REMOVE: unmarked page on Q"@/SourceCache/xnu/xnu-2422.110.17/osfmk/vm/vm_resident.c:3007
Backtrace (CPU 0), Frame : Return Address
0xffffff81108c3990 : 0xffffff8006422f79
0xffffff81108c3a10 : 0xffffff80064a3cf7
0xffffff81108c3a70 : 0xffffff80064a5c52
0xffffff81108c3a90 : 0xffffff80064a7527
0xffffff81108c3ae0 : 0xffffff800649d8da
0xffffff81108c3e00 : 0xffffff800649eca5
0xffffff81108c3e20 : 0xffffff80068bc731
0xffffff81108c3e60 : 0xffffff7f87d8acc2
0xffffff81108c3e80 : 0xffffff7f87db1e8c
0xffffff81108c3ed0 : 0xffffff7f87daf8e7
0xffffff81108c3ef0 : 0xffffff80068b07f0
0xffffff81108c3f30 : 0xffffff80068af292
0xffffff81108c3f80 : 0xffffff80068af367
0xffffff81108c3fb0 : 0xffffff80064d7417
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(98.22)[0EC64777-94B9-32E3-AC03-A2367895744 B]@0xffffff7f87d89000->0xffffff7f87dedfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7f86abe000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f8731f000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: XXXXX
Kernel slide: 0x0000000006200000
Kernel text base: 0xffffff8006400000
System model name: MacBookPro9,2 (Mac-XXXXX)
System uptime in nanoseconds: 27450106852892
last loaded kext at 25016211949613: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f882de000, size 49152)
last unloaded kext at 25123578772021: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f882de000, size 32768)
loaded kexts:
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AGPM 100.14.28
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleIntelHD4000Graphics 8.2.8
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleIntelFramebufferCapri 8.2.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AppleUSBHub 683.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleSDXC 1.5.2
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOAcceleratorFamily2 98.22
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOBluetoothFamily 4.2.6f1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.CoreStorage 380
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 683.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
================================================
Anonymous UUID: XXXXX
Fri Sep 26 13:48:09 2014
panic(cpu 0 caller 0xffffff80032dc24e): Kernel trap at 0xffffff80032a87e3, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x0000000109e19000, CR3: 0x000000000578e000, CR4: 0x00000000001606e0
RAX: 0x0000000000000040, RBX: 0x001e3de600010000, RCX: 0xffffff80038d0320, RDX: 0xffffff80038d01c0
RSP: 0xffffff810d5fbc70, RBP: 0xffffff810d5fbd80, RSI: 0xffffff8008adc0b0, RDI: 0xffffff80038d01c0
R8: 0x0000000000000000, R9: 0x0000000000000010, R10: 0x0000000000000001, R11: 0xffffff800322fe40
R12: 0xffffff80038d0570, R13: 0x00000000001ae747, R14: 0x0000000000000001, R15: 0x0000000000000025
RFL: 0x0000000000010206, RIP: 0xffffff80032a87e3, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000109e19000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80e5307c50 : 0xffffff8003222f79
0xffffff80e5307cd0 : 0xffffff80032dc24e
0xffffff80e5307ea0 : 0xffffff80032f3746
0xffffff80e5307ec0 : 0xffffff80032a87e3
0xffffff810d5fbd80 : 0xffffff8003681300
0xffffff810d5fbef0 : 0xffffff80036e1f6f
0xffffff810d5fbf00 : 0xffffff800369b8cc
0xffffff810d5fbf20 : 0xffffff800324a20a
0xffffff810d5fbfb0 : 0xffffff80032d7417
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: XXXXXXXXXX
Kernel slide: 0x0000000003000000
Kernel text base: 0xffffff8003200000
System model name: MacBookPro9,2 (Mac-XXXXXXXX)
System uptime in nanoseconds: 12133027063361
last loaded kext at 12126462633739: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8514b000, size 49152)
last unloaded kext at 11457958413580: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8514b000, size 32768)
loaded kexts:
com.apple.driver.AppleIntelMCEReporter 104
com.apple.filesystems.afpfs 11.1
com.apple.nke.asp-tcp 8.0.1
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.14.28
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleIntelHD4000Graphics 8.2.8
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleIntelFramebufferCapri 8.2.8
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AppleSDXC 1.5.2
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.security.SecureRemotePassword 1.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.6f1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOAcceleratorFamily2 98.22
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.CoreStorage 380
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 683.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
================================================
Anonymous UUID: XXXXXXXXXXX
Wed Oct 1 12:10:05 2014
panic(cpu 2 caller 0xffffff802b8dc24e): Kernel trap at 0xffffff802b8a42c0, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x000000000f0ab000, CR3: 0x000000022136b08e, CR4: 0x00000000001606e0
RAX: 0xffffff802bed0320, RBX: 0x0000000000000025, RCX: 0x0000000000000025, RDX: 0x001778a600020000
RSP: 0xffffff813719bd00, RBP: 0xffffff813719bd20, RSI: 0xffffff8032ed3df0, RDI: 0xffffff802bed0570
R8: 0xffffff8033110728, R9: 0xffffff8032faed40, R10: 0x0000000000000000, R11: 0x0000000000000000
R12: 0x0000000000000000, R13: 0xffffff8050405f80, R14: 0x0000000000000069, R15: 0xffffff8032faed40
RFL: 0x0000000000210282, RIP: 0xffffff802b8a42c0, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x000000000f0ab000, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff812d90ddf0 : 0xffffff802b822f79
0xffffff812d90de70 : 0xffffff802b8dc24e
0xffffff812d90e040 : 0xffffff802b8f3746
0xffffff812d90e060 : 0xffffff802b8a42c0
0xffffff813719bd20 : 0xffffff802b8a4f65
0xffffff813719bd50 : 0xffffff802b879033
0xffffff813719bf20 : 0xffffff802b8dc68c
0xffffff813719bfb0 : 0xffffff802b8f364b
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: XXXXXXXXX
Kernel slide: 0x000000002b600000
Kernel text base: 0xffffff802b800000
System model name: MacBookPro9,2 (Mac-XXXXXXXX)
System uptime in nanoseconds: 13240283519708
last loaded kext at 12513142203574: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fad74b000, size 49152)
last unloaded kext at 12584738581143: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fad74b000, size 32768)
loaded kexts:
com.apple.filesystems.afpfs 11.1
com.apple.nke.asp-tcp 8.0.1
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.14.28
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelHD4000Graphics 8.2.8
com.apple.driver.AppleIntelFramebufferCapri 8.2.8
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.security.SecureRemotePassword 1.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.iokit.IOBluetoothFamily 4.2.6f1
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOAcceleratorFamily2 98.22
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.CoreStorage 380
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 640.36
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 683.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
================================================
Anonymous UUID: XXXXXX
Fri Oct 10 22:39:52 2014
panic(cpu 3 caller 0xffffff8020cdc24e): Kernel trap at 0xffffff8020ca42c0, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x0000000035c56000, CR3: 0x00000000858c80b8, CR4: 0x00000000001606e0
RAX: 0xffffff80212d0320, RBX: 0x0000000000000025, RCX: 0x0000000000000025, RDX: 0x00251d6600020000
RSP: 0xffffff8141f63d00, RBP: 0xffffff8141f63d20, RSI: 0xffffff802c33f3f0, RDI: 0xffffff80212d0570
R8: 0xffffff8028b38928, R9: 0xffffff802c3d2ad8, R10: 0x0000000035c9b000, R11: 0x0000000000000000
R12: 0x0000000000000000, R13: 0xffffff804dd51260, R14: 0x0000000000000084, R15: 0xffffff802c3d2ad8
RFL: 0x0000000000010282, RIP: 0xffffff8020ca42c0, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000035c56000, Error code: 0x0000000000000000, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff8122ec5df0 : 0xffffff8020c22f79
0xffffff8122ec5e70 : 0xffffff8020cdc24e
0xffffff8122ec6040 : 0xffffff8020cf3746
0xffffff8122ec6060 : 0xffffff8020ca42c0
0xffffff8141f63d20 : 0xffffff8020ca4f65
0xffffff8141f63d50 : 0xffffff8020c79033
0xffffff8141f63f20 : 0xffffff8020cdc68c
0xffffff8141f63fb0 : 0xffffff8020cf364b
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: XXXXXX
Kernel slide: 0x0000000020a00000
Kernel text base: 0xffffff8020c00000
System model name: MacBookPro9,2 (Mac-XXXXXXX)
System uptime in nanoseconds: 88915375202175
last loaded kext at 88230087275581: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fa2b97000, size 49152)
last unloaded kext at 88295369975570: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fa2b97000, size 32768)
loaded kexts:
com.apple.filesystems.afpfs 11.1
com.apple.nke.asp-tcp 8.0.1
com.apple.filesystems.smbfs 2.0.2
com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.28
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleHDA 2.6.3f4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleIntelHD4000Graphics 8.2.8
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleBacklight 170.3.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelFramebufferCapri 8.2.8
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleSDXC 1.5.2
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.6f1
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOAcceleratorFamily2 98.22
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.CoreStorage 380
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 683.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1 -
Fix for CS5 & CS6 Hangs with Flashback Virus??
I recently found that my imac was infected with the Flashback Virus.
Ever since then, both CS5 and CS6 hang when trying to open them from Lightroom 4 or 3 using 'edit in.'
This is isolated to my imac since Lightroom 3 & 4 work as expected with CS5 & 6 with my macbook.
I have an appt with the Geniuses at the Apple Store tomorrow to delete the virus (Norton can identify it, but can't delete it. So what are they good for?).
My questions are:
1. Should I ask the experts at Apple to do anything in particular that can affect this problem, or
2. Will a simple 'uninstall'/'reinstall' for LR and CS5 & 6 be sufficient?
Recommendations from the Adobe experts will be greatly appreciated.
Chris BernhardtOh well, the story continues (after I confirmed that CS5 works as expected after an 'uninstall/reinstall').
I deleted the CS6beta and then reinstalled it.
I then tried launching it from LR4 and CS6 hangs.
I then tried is from LR3 and CS6 works.
I then loaded LR4.1 and tried to launch it (all by itself) and LR4.1 hangs (never finishes loading the last photo viewed prior to quitting LR4).
I then deleted LR4.1 and reloaded LR4.0.
LR4.0 launched and it successfully launched CS5.
My conclusion - on my system there are two problems - one where LR4.1hangs and then another where CS6 hangs when trying to launch from LR4.0.
So for now, I'll continue to use LR4.0 and CS5.
I hope this helps with the development of LR4.1 and CS6.
I'll post this separately so it comes to the attention of other members of the Adobe team
Chris -
My Mac is very slow and applications take a long time to load, especially Safari and iTunes. Please help. I have run the Etrecheck report and these are results.
Thanks Pat
EtreCheck version: 2.1.5 (108)
Report generated 4 January 2015 14:29:26 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2011) (Verified)
iMac - model: iMac12,1
1 2.7 GHz Intel Core i5 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
empty empty empty empty
BANK 1/DIMM1
empty empty empty empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:32:50
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (717.51 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5690H
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Seagate Expansion Desk 2 TB
EFI (disk1s1) <not mounted> : 210 MB
Seagate Expansion Drive (disk1s2) /Volumes/Seagate Expansion Drive : 2.00 TB (1.66 TB free)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. iPhone
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.9) [Support]
Problem System Launch Agents: ℹ️
[failed] com.apple.syncservices.SyncServer.plist
Launch Agents: ℹ️
[loaded] com.avast.userinit.plist [Support]
[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist [Support]
[loaded] com.epson.esua.launcher.plist [Support]
[running] com.epson.eventmanager.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[running] com.trusteer.rapport.rapportd.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.avast.init.plist [Support]
[loaded] com.avast.uninstall.plist [Support]
[failed] com.avast.update.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[running] com.trusteer.rooks.rooksd.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.avast.home.userinit.plist [Support]
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Support]
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 [Support]
DivXBrowserPlugin: Version: 2.2 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
OVSHelper: Version: 1.1 [Support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Safari Extensions: ℹ️
wrc [Installed]
3rd Party Preference Panes: ℹ️
DivX [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
GoToMyPC Preferences [Support]
Java [Support]
Trusteer Endpoint Protection [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 281.84 GB
Destinations:
Seagate Expansion Drive [Local]
Total size: 2.00 TB
Total number of backups: 78
Oldest backup: 2013-07-28 18:09:06 +0000
Last backup: 2015-01-04 14:29:38 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 281.84 GB X 3)
Top Processes by CPU: ℹ️
2% WindowServer
1% mds
0% fontd
0% mds_stores
0% com.avast.daemon
Top Processes by Memory: ℹ️
120 MB Safari
112 MB com.avast.daemon
94 MB com.apple.WebKit.WebContent
56 MB spindump
52 MB mds_stores
Virtual Memory Information: ℹ️
479 MB Free RAM
1.56 GB Active RAM
1.11 GB Inactive RAM
904 MB Wired RAM
5.37 GB Page-ins
75 MB Page-outs
Diagnostics Information: ℹ️
Jan 4, 2015, 01:57:18 PM Self test - passed
Standard users cannot read /Library/Logs/DiagnosticReports.
Run as an administrator account to see more information.patbythesea wrote:
Can I assume that with my Mac I do not need any additional virus protection software? If I do, what should I use?
See my Mac Malware Guide for help on protecting yourself from malware. You generally don't need anti-virus software.
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.) -
hello, i recently got two viruses on my Windows XP side. I deleted the one, but i just got the second one today. I rarely use it so i just was going to delete it because it seems to be infecting every file on there. The whole side is a wreck. So, i know its possible to delete the partitioned hard drive and recover the space for my mac side, but im worried about the virus. Its called Antimalware Doctor. I was told that if i delete the windows side that the files will still be there, just very hard to access. But if the files are there will my mac side be at risk? I know its hard to write viruses for mac. i have no problem just deleting the windows side but if someone could help me figure out what to do. If i delete the hard drive, will it delete the files that are infected with the virus as well? Or will they possibly cause harm to my mac. Thanks!!!
Hi mondo,
you don't have to worry about Virus "crossing" from PC side to MacOS.
Just remove the Windows partition, but you must use the BootCamp application to do this (in other words DON'T use the built-in Disk Utility app. or any 3rd party application for that matter).
After removing the Windows partition just restart your computer & you should have just one happy Mac OS partition on your hard drive. -
My 6630 got infected with commwarrior virus!
Thus anyone here can help me with my problem, my other phone which is Nokia 6630 got infected with commwarrior virus, now it it automatically restart every 2 minutes and
has a green color with CommWarrior right next to the signal bar, please help.hi duanekier
i had experienced this commwarrior with my 6680, had a friend with nokia care and flashed the phone for me, told him that was infected by virus. As soon as i put back the memory card the virus came back.. I was informed that this type of virus is very strong and sometimes that even fomatting it wont help i end up buying new memory card. -
This has happened on several computers. I can download using video download helper with on problems until I attempt to download "Dishonorable Disclosures" on You Tube once a download attempt is made on that video download helper stops working for that video or any other video. Could this be a virus or malware? How do I fix download helper after this happens?
Which movie do you mean?
Try to clear the Google cookies.
*Tools > Options > Privacy > Cookies: "Show Cookies"
*http://kb.mozillazine.org/Cookies
You can also try to delete the webappsstore.sqlite file in the Firefox Profile Folder to clear the local storage.
You can use this button to go to the Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Open Containing Folder
*http://kb.mozillazine.org/Profile_folder_-_Firefox
Maybe you are looking for
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How do I get back my AT&T Yahoo Home Page and Tool Bar?
I am a senior citizen with little computer knowledge. I cannot cope with changes to my home page because I do not have the knowledge/skills to undo the changes your program has installed. AT&T is my Internet Service Provider. Firefox is my browser. R
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Adding space in front of unique number?
I downloaded photos from camera and renamed the files with the 'Rename files to:' function. How can I add a space between the file name and the unique number which is added to the name? If I write name "On the lake", the filenames will be "On the lak
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How to configure User domain in Weblogic..........
How to configure User domain in Weblogic Application Server 8.1 from Command prompt on windows Xp? Thanks in Advance.
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Legal control Issue - License cannot be used
Hi Team, The sales order has Legal Control: Issue Error, due to this we are unable to deliver the goods. the below message found in the Log details: Access object: License Master Key (license nubmer): xxxxx Validity period not long enough Requested d
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Java I View Runtime-Version: 7.00.200603050114 Error .
Hi, I get this error . when I try the portal:http://hostname:portalno/irj/portal Java I View Runtime Version: 7.00.200603050114 + Copyright 2002 SAP AG. All rights reserved. An Exception occurred while processing your request. If this situation pers