Help with Acrobat 8 Pro
I am trying to create a form from an existing PDF file but I am not able to choose "Run form field recognition". Can anyone help with why I'm having trouble?
Running it on a scan will not do the job since it only sees a graphic. You need a regular text structure for the form field recognition. I assume the question about the scan was to indicate that might be the problem, not the solution. To check for text, see if you can mark any text.
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Help with Acrobat Pro 8.2 and Windows 7 strange error.
When I print something to the PDF printer, the PDF file is created successfully but the job stays in the print queue and says "error printing" when I look at the document in the print queue window. I have tried to "repair" the installation and this did not work. Any thoughts? It's annoying that every time I create a PDF I have to open the print queue and cancel the job becasue it says error after the file was created ok
I just installed 8.0 in compatibility mode for XP SP3, and then each update one after another until I got it up to 8.2 - worked just fine. Except I still have the problem I originally posted about so if anyone has any suggestions, let me know.
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We have 'CS6' version of Adobe. We are facing a problem with 'Acrobat Pro'. Every month that is stop working and everytime need to install. Kindly help us regarding solving this problem...
Your Acrobat is running in Trial Mode. Try this KB: Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
If it doesn't work you need to contact Adobe Support for assistance. -
Problem printing PDF with Acrobat Pro 9.4.4
Hi!
I can't correctly print a PDF with Acrobat Pro that was created in Indesign CS5.
I want to print it on a letter format (8,5 X 11") and it offers me a format of 8,49 X 10,99". It results in having my document being printed as tile with it's original format 12 X 21,5" as if I didn't adjust the format to be reduced.
I temporary used Preview to print my PDF, but now I can't as the encoding in which I received the PDF used to be "Creo Normalizer JTP" and now it is "Adobe PDF Library 9.9"
If anyone can help!
This is my first time here, thanks in advance for your helpHere's what it looks like (I work in french, hope you can understand)
I just updated my software, thanks for that!
Now, my problem is still on... I still have the very same result when I print. I did selected the correct Page Scalling I needed. I did selected the paper size I wanted. I chose Shrink to Printable Area and I tried with Fit to Printable Area.
Since I've had this problem the size appears as : 8,49 X 10,99 (Instead of 8,5 X 11). I tried with Legal (8,5 X 14) but it appears as 8,49 X 13,99. I went through the preferences, but I can't find anything that could be the problem.
Any other idea?
Thanks!!
Also, Preview was very helpful, as it did print my PDF correctly! I understand it's not the best... but it did the job -
I can't use thunderbird 31.2.0 to send attachement from a pdf file with Acrobat PRO XI
I can't use thunderbird 31.2.0 (Mozilla) to send attachement from a pdf file with Acrobat PRO XI. Each time, Acrobat replies (in french) : "il n'y a pas de client pour la messagerie par défaut". Thunderbird is indicated as "by default" in the list of programs of Windows.
Even if I type my e-mail address, etc. in the account of Acrobat, it doesn't change. Each time, I have to record a PDF file in a folder and return to Thunderbird to send it as attached. It is a too long process, compared with Windows XP with Acrobat Reader or Acrobat 5, I had before.
Would you please help me to explain the process. My OS is Windows 8.1.
Thank youThank you for your answer.
What i want to do : to send PDF files as attached documents in a message
generated by thunderbird by my e-mail address [email protected] or
another one I have.
When I introduce my e-mail address under Edit-Preferences-Email
Accounts, Acrobat ask the e-mail account, the password, the IMAP for
ingoing message (and I use POP) and SMTP for outgoing messages. Even I
introduce all the datas, it doesn't change, Acrobat is unable to send
the message. And the process is not convenient, because I need all my
outgoing messages be documented inside Thunderbird.
So, I repeat my request : how can I use thenderbird as program by
default from Acrobat or any other software ?
Thank you for your next message.
Jean-Luc Rongé
Le 21-10-14 14:24, ANAND8502 a écrit :
>
I can't use thunderbird 31.2.0 to send attachement from a pdf
file with Acrobat PRO XI
created by ANAND8502 <https://forums.adobe.com/people/ANAND8502> in
/Acrobat Installation & Update Issues/ - View the full discussion
<https://forums.adobe.com/message/6850947#6850947> -
Need help with Acrobat 11.0.9: odd interface and unresponsive on some computers
Hello,
We've been using Adobe Acrobat Pro for a few years now and have globally been very happy with it. Recently the quality of the product seems to have increased especially on the Mac computers.
However we're having issues with the 11.0.9 update that just happened recently:
1) On some Windows computers the interface on the right is much larger than it should and a new tab called 'Fill and sign' has been introduced. We worried it was an malware until we read the release notes. Is this really normal? The interface is odd and very large. Is there a way we can remove it?
2) Also once the new module for recent files is turned ON, we experience Acrobat 11.0.9 is frozen for few seconds and on Mac laptops we've noticed that energy consumption is back while there was good improvement for the last few releases. We have mobile attorneys who use Acrobat extensively on Mac laptops and battery life is important for them. They can just turn the functionality OFF fortunately, but then the new mobile is useless and we like the normal behavior better.
Thanks for any help!
We have about 30 computers with Acrobat Pro on them, both Mac and Windows and about a third of them have at least one of these problems.
Regards,
JeanYes, it's normal. You can close it or disable it entirely.
You should be able to disable it via the following entry in a administrator created "com.adobe.Acrobat.Pro.plist" file in the FeatureLockdown section. The file is placed in the /Library/Preferences directory and should apply to all users.
Here is the ETK documentation on the item:
Lockable Settings
bEnableFillSig
Add to GPOSupported on WindowsSupported on MacSupported by Adobe Reader
Top>FeatureLockdown>Services (eSign-EchoSign)>bEnableFillSig
Data type boolean: DWORD value > REG_DWORD
Default 1
Version # 10.1.2 < 11.0
Lock Path HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
Summary Specifies whether to remove the Sign Now panel from the Sign Pane.
Details The Sign Now panel provides a way to sign with a typed signature and a scanned image of your signature. This method does not require certificates or the use of an online service. Possible values include:
0: Don't show the Sign Now panel.
1 or null: Show the Sign Now panel.
GUI mapping Sign > Sign Now panel
For item #2 , I am not sure what you mean. New module?? Can you screenshot it and post it? -
Dynamic stamps with Acrobat Pro X
Help needed!
How to create own dynamic stamps with Acrobat Pro X, without any knowledge of programming.
It was very easy with the program used before (Nuance); unfortunally it's not possible to export from Nuance to Acrobat.
Thanks in advance
vtosiIt can't be done without using a script, and not a very simple one, either.
There are detailed tutorials about how to do it, for example here:
http://acrobatusers.com/tutorials
If you're interested in someone to create the stamp (and all the required
scripts) for you, feel free to contact me by PM or at [email protected] . -
When I left my former employer, Pollinate Agency, I bought a MacBook Pro with Acrobat Pro (version 9 or possibly 9.5) installed from the company. I recently had a serious computer crash, and needed to get all contents erased. The support provider didn't have my product key, so could not reinstall Acrobat Pro for me. Since then, I have gotten the product key sent to me from my former employer, [ REMOVED ] So I need help in re-downloading, installing and activating the Acrobat Pro software on this computer.
Please remove the S/N immediately (I can't or would). Never post them online. As for download you can go to http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html on the right panel to get 9 pro. I am not sure there is a MAC version there, but that is the first place to go. If it is the proper version, then please back it up to CD and/or portable HD, not the system HD.
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Problem with Acrobat Pro - install, etc.
I have problem with my Acrobat Pro (in Adobe Design Standard CS6 edition) - Regularly once a month throughout the software crashes and will not turn on. Only helps to re-install. Now I additionally happened that when reinstalling does not load serial number. It made me very disgruntled. Can you please help? Acrobat Pro I still need to work and this is me terribly resides. My customer identification number is : 168735979. Thank you.
Thank you but unfortunately the process does not work. It makes the same thing as before. When I install and enters the serial number, it writes: We are unable to verify the product serial number Creative Suite 6 Design Standard. Please contact Customer Support.
When I deactivated Photoshop and re-activated by the process, everything went without a problem. The problem is only with Acrobat Pro. Acrofix - after running only flashes a command prompt window, otherwise nothing happens. I do not know what to do .... -
REDUCE FILE SIZE with Acrobat Pro
Hi everyone!
I created a epk for a rock band with Illustrator then I created one pdf that contains the all three pages with Acrobat Pro (I downloaded the trial because it was just for this occasion) This epk is a pdf file with 3 pages, some pictures and hyperlinks.
I need to send the epk to the band and they want a reduced size one. The original is 8.3 M but obviously it's too big to be sent via email.
I have been trying with the option SAVE AS - REDUCED SIZE PDF but it doesn't work! Still the same size.
I am new to acrobat so maybe I am missing something.
HELP!
ThanksHi michelab,
You can also try choosing Save As > Optimized PDF. There are various settings in that dialog box that you can manipulate to bring down the file size. Here's the Help topic on that dialog box, with information about the various settings:http://helpx.adobe.com/acrobat/using/optimizing-pdfs-acrobat-pro.html
Please let us know how it goes.
Best,
Sara -
Urgent i cannot open a pdf with acrobat pro and i can with acrobat normal Is anyone can help ?
thanksHello from Paris
Thanks for your help
My acrobat reader version is 9.4.0
mY acrobat pro is version 8.2.5
I can read the pdf on the acrobat reader
but when i open the acrobat pro the document is not visible it is blank
Because i need to change the pdf i do not need to read it only..
Am using a mac intosh Mac OS X 10.6.4
Thanks for you help
Some of the files Pdf can be opened one out of 10 ...only
It is what i do not understand. On the document there no security
nathalie
Le 19 oct. 2010 à 21:33, Russell Goodman a écrit :
Can you supply us with more information?
What versions of Acrobat Pro and "Acrobat Normal"?
What operating system version are you using?
What kind of error messages are you getting or what exactly is happening when you try to open it?
Is is just one file or all PDFs?
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Outlook Quick Print no longer works with Acrobat Pro v11
Hi All,
Prior to installing Acrobat Pro v11 on a Remote Desktop Server (Windows Server 2008 R2 Standard) we were able to use the Quick Print function for attachments within Outlook (Microsoft Office 2010 32-bit), although the default printer was physical printer the application would always open with Acrobat Pro even after disabling it as a default application. Upon uninstalling Acrobat Pro v11 the issue no longer occurs and the quick print fuction has been restored to normal.
If there is a known technical solution it would be greatly appreciated.
Best regards,rgrosz789, thank you for your suggestion.
Your code worked but caused run time error at the following line as below.
Sub Test()
'Dim app As CAcroApp
Dim app As Object
Set app = CreateObject("AcroExch.App")
app.Show 'Raises run time error
End Sub
I finally uninstalled Acrobat Pro 9, reinstalled it, then, my original program worked fine.
Something must have gone wrong in Acrobat 9 :-) -
I cannot open a .pdf in an incoming mail (Outlook 2010) with Acrobat Pro XI. It will only allow "preview". I have to copy and paste the .pdf to my desktop and then open it. What do I do to restore the 2x click in Outlook to open the .pdf? As of now, I get the following bracket opening on screen when I click on the Acrobat icon for attachment within the email: Thank you
Adobe Acrobat has stopped working
Windows can check online for a solution to the problem.
-Check online for a solution and close the program
-Close the program
Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrobat.exe
Application Version: 11.0.7.79
Application Timestamp: 536b812b
Fault Module Name: Acrobat.dll
Fault Module Version: 11.0.7.79
Fault Module Timestamp: 536b80ff
Exception Code: c0000005
Exception Offset: 00cbf281
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtHi Gary,
I have seen this issue occur with users who have this registry setting missing or have improper permissions.
When you double click the attachment to launch the pdf it is saved and opened from the temporary folder unless saved specifically to a location.
If you dont have the below mentioned registry key or improper permissions then attachments fail to open.
Please heck if the following reg key exists:
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security
or
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook\Security
Value Name: OutlookSecureTempFolder
If the value exists, and if the value contains a valid path, Outlook 2010 uses that location for its temporary files.
If the registry value does not exist, or if the value points to an invalid location, Outlook 2010, Outlook 2007, or Outlook 2003 creates a new subdirectory under the Temporary Internet Files directory and then puts the temporary file in the new subdirectory. The name of the new subdirectory is unknown and is randomly generated, depending on your version of Outlook.
Please check the following key:
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security
Note the location for: OutlookSecureTempFolder key
Check if the same folder exists in the following location and if not create a corresponding folder in the location on C:\Users\<User account name>\Appdata\Local\Software\Microsoft\Windows\......
Regards,
Rave -
Is Reader XI Compatable With Acrobat Pro 9.5.5?
I want to upgrade my Reader to Adobe Reader XI and wonder if XI will intregrate and work with my current Adobe Acrobat Pro 9.5.5 full program?
Hello Chuck,
Yes, you can install Reader XI with Acrobat Pro 9.5.5; it should not create any incompatibility issue.
Regards,
Anoop -
Enterprise mitigation for APSA08-01 with Acrobat Pro 7.0.9
Hello,
My organization has 30,000+ users with Acrobat Pro 7.0.9, and we are currently in the process of purchasing the upgrade to 8. The problem is that this vulnerability presents an unacceptable risk until that purchase has been made.
Is there an ETA on the release of the patch for 7.0.9?
Is there any way of mitigating these vulnerabilities through the registry? Telling 30,000 people to disable Javascript and Open in Browser is not an option.
Thanks in advance,
MikeThanks Bill. Yes, I did let AA7 update after installing. They first noticed the problem yesterday, but it was the first time they had tried to combine any files since the Reader 9.3 update. I can only assume the problem is related. I'll try another update and see if it does anything.
I appreciate the reply. -
How can I convert a PDF/A file into a PDF file with Acrobat Pro X?
How can I convert a PDF/A file into a PDF file with Acrobat Pro X? I'd like to modifiy the file which I have only as a PDF/A.
There's two answers if you want to modify the file:
You can temporarily turn off PDF/A Mode in your preferences, so they don't open as read-only. The problem would be if you do something to the file that violated the PDF/A standard, so you should always run a Preflight check afterwards to make sure.
If you want to remove the PDF/A header tag, use Preflight again - it's on the Print Production Panel in Acrobat X Pro (which may be hidden, use the options menu on the Tools Pane to show it). There's a profile called "Remove PDF/A information" - choose this and press Analyze and Fix. Nothing else about the file will be altered but when you save and reopen it all the editing tools will become active.
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