Help With Adobe Photoshop Elements Download and Installation

I purchased Adobe Photoshop Elements yesterday and was sent the download link. I tried to download the product but one of the 2 files I need would not download and after a few attempts it blocked my access saying there were too many download attempts. Please help.

if you follow all 7 steps you can directly download a trial here:  Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

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  • Adobe updater is crashing with adobe photoshop elements 6 and mac os version 10.9.4 (on a brand new install)  . How to overcome  this ?

    adobe updater is crashing with adobe photoshop elements 6 and mac os version 10.9.4 (on a brand new install)  . How to overcome  this ?

    Maybe I typed it wrong ...it is unchecked.
    This is the message I receive:
    Process:         Adobe Updater
    Path:            /Applications/Utilities/Adobe Utilities.localized/*/Adobe Updater.app/Contents/MacOS/Adobe Updater
    Identifier:      "com.Adobe.ESD.AdobeUpdaterApplication"
    Version:         Adobe Updater 5.1.0.1082 (5.1.0.1082)
    Code Type:       X86 (Native)
    Parent Process:  launchd
    Responsible:     Adobe Updater
    User ID:         501
    Date/Time:       2014-11-21 12:39:47.691 -0600
    OS Version:      Mac OS X 10.9.5 (13F34)
    Report Version:  11
    Anonymous UUID:  42CCAEE7-C520-BA70-4B27-711A184AB1A5
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Application Specific Information:
    abort() called
    terminating with uncaught exception of type std::runtime_error: Unable to determine registration filepath!
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib        0x93982952 __pthread_kill + 10
    1   libsystem_pthread.dylib       0x96f15167 pthread_kill + 101
    2   libsystem_c.dylib             0x940f029c abort + 155
    3   libc++abi.dylib               0x99fe06c9 abort_message + 169
    4   libc++abi.dylib               0x9a00147d default_terminate_handler() + 264
    5   libc++abi.dylib               0x99ffec30 std::__terminate(void (*)()) + 14
    6   libc++abi.dylib               0x99ffe64b __cxa_throw + 116
    7   "com.Adobe.ESD.AdobeUpdaterApplication"0x0004e4a3 0x1000 + 316579
    8   "com.Adobe.ESD.AdobeUpdaterApplication"0x00056f19 0x1000 + 352025
    9   "com.Adobe.ESD.AdobeUpdaterApplication"0x00024499 0x1000 + 144537
    10  "com.Adobe.ESD.AdobeUpdaterApplication"0x000139c0 0x1000 + 76224
    11  "com.Adobe.ESD.AdobeUpdaterApplication"0x00002912 0x1000 + 6418
    12  "com.Adobe.ESD.AdobeUpdaterApplication"0x0000282d 0x1000 + 6189
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib        0x93983992 kevent64 + 10
    1   libdispatch.dylib             0x96f1e899 dispatchmgr_invoke + 238
    2   libdispatch.dylib             0x96f1e532 dispatchmgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib        0x93983046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x96f15dcf pthreadwqthread + 372
    2   libsystem_pthread.dylib       0x96f19cce start_wqthread + 30
    Thread 3:
    0   libsystem_kernel.dylib        0x93983046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x96f15dcf pthreadwqthread + 372
    2   libsystem_pthread.dylib       0x96f19cce start_wqthread + 30
    Thread 4:
    0   libsystem_kernel.dylib        0x93983046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x96f15dcf pthreadwqthread + 372
    2   libsystem_pthread.dylib       0x96f19cce start_wqthread + 30
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0xa10e2c0c  ecx: 0xbffff0dc  edx: 0x93982952
      edi: 0xa13a31a8  esi: 0x00000006  ebp: 0xbffff0f8  esp: 0xbffff0dc
       ss: 0x00000023  efl: 0x00000206  eip: 0x93982952   cs: 0x0000000b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x99fe3e46
    Logical CPU:     0
    Error Code:      0x00080148
    Trap Number:     132
    Binary Images:
        0x1000 -   0x24cff7 +"com.Adobe.ESD.AdobeUpdaterApplication" (Adobe Updater 5.1.0.1082 - 5.1.0.1082) <3D59867C-5698-4D46-AD1F-C357C48B75AA> /Applications/Utilities/Adobe Utilities.localized/*/Adobe Updater.app/Contents/MacOS/Adobe Updater
      0x3ce000 -   0x3d9fff  com.apple.CommerceCore (1.0 - 42) <D28DD970-4B69-3848-9BCC-3C67323B3D9C> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
    0x493f000 -  0x4964ff9  com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
    0x8fea6000 - 0x8fed8417  dyld (239.4) <0F2176BD-4239-3506-BA41-3B885269520E> /usr/lib/dyld
    0x90008000 - 0x90023ff5  com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
    0x90024000 - 0x90025fff  liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib
    0x90026000 - 0x90109ff7  libcrypto.0.9.8.dylib (52) <D3AB1D26-30BA-36D3-956C-EC7D7185C396> /usr/lib/libcrypto.0.9.8.dylib
    0x9010a000 - 0x90135ff7  libsystem_network.dylib (241.3) <71EBA489-386D-3608-ADE6-CB50EBD1AB1B> /usr/lib/system/libsystem_network.dylib
    0x90136000 - 0x9052effb  com.apple.CoreGraphics (1.600.0 - 599.35.4) <2B46D887-CAED-30F3-B009-1EBF0C71DC2E> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
    0x9069c000 - 0x906a5fff  com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
    ...and it goes on and on.
    Joy (Awbrey) Schichtl
    [email protected]

  • I need help reinstalling Adobe Photoshop Elements 12 and Premium Elements 12. I have opaid for these programs however my computer recently needed to be reset via recovery and they were erased, Any help? The link Adobe chat gave me download something-but t

    Help. Need to reinstall Adobe Photoshop Elements 12 and Premier Elements 12. Both are pre paid programs that I had on computer, however the system needed to be reset via recovery and these programs were erased> Since I already forked out the cash for these I'd like to be using them as I am an artist and need the programs. Please, any help? Ideas?

    You should try to keep the title short and sweet and put the details in the message... it's a mystery what happened regarding the download link, so here's some...
    PSE 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
    PE 10, 11, 12 - http://helpx.adobe.com/premiere-elements/kb/premiere-elements-10-11-downloads.html

  • IPhoto with Adobe Photoshop Elements 4 and Adobe Bridge

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    Many thanks for your quick response although, as a new iMac user, the mere mention of the word "corrupt" scares me ! I previously used a PC with Windows XP and PSE3 and loved being able to sort all my photos into albums with PSE3. Unfortunately the PSE4 which I have installed on my iMac doesn't let users sort their photos into albums and the only alternative is Adobe Bridge. I only recently started to use iPhoto after a visit to an Apple Store and it's great being able to catalog my photos so easily. Unfortunately PSE is far and away superior to any editing software that iPhoto has to offer. Anyway, I'll cross my fingers and try your suggestion first thing tomorrow morning.

  • Can anyone help with Adobe Photoshop Elements 13 installation?

    I initially tried the free trial of Photoshop Elements 13, but it wouldn't install. When I received an email suggesting I purchase the product on sale for USD 70. (ending January 3) I purchased it, and have now paid for it and received a serial number.  On January 3, when I tried to install it, I was told downloading, extraction and installation were complete, but then it quit. I tried again, but only got as far as 'download complete.' I clicked on 'open bundle,' then got message beginning: "The file archive part of Adobe Photoshop Elements is missing..."  I repeated the process and got the same message.
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    if you follow all 7 steps you can directly download a trial here:  Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
    and activate with your serial number.
    if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 
    the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 
    failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

  • Need Help With Adobe Photoshop Elements 2.0

    I have and use Adobe Acrobat and three versions of Adobe Photoshop Elements (2, 5 and 7). I use version 2 frequently as I'm more familiar with it and it's simpler to use for what I need to do. All was fine until recently when my computer was installed with Windows 8. Now I can't save photo edits from Version 2.0...... it aborts each time I try. Why is that? It is costing me a lot of wasted time. The other versions that i have don't do that. Need help. Thanks. Stu Snyder.

    The first thing i would try is deleting the Photoshop Elements 2.0 Prefs folder as explained in the post #2 linked to below:
    http://forums.adobe.com/thread/1254224?tstart=30
    Does it happen when trying to save as any file format or just a certain one like jpeg?
    Have you tried saving a photo to a different place like your desktop?

  • Help with Adobe Photoshop elements 10 download

    I have been trying for 3 days to download a copy of PSE 10. I have tried everything suggested in the forums with no luck. I even tried the direct download links and they did't work. I received a copy of PSE 10 from a promotion with EVGA. I can't understand why adobe makes it so difficult to downlaod programs. The Downlaod asistent is terriable. All I want is to downlaod the PSE 10 files. I have never had this much trouble with any product before. Adobe why not make it easier for us to try your products. If the failure in the ADA are common why not just correct that. As a share holder I am even less happy.

    For the direct download links to work you need to follow the Very Important Instructions to the literal letter.

  • Hello, I'm having a problem with Adobe photoshop element 12 and Adobe Premiere Element 12. Neither program will connect with the server to activate them.

    Anyone have any suggestions.

    Hi,
    You can try to activate your product offline and it would not ask you for Sign in Window again.
    1.Disconnect your Internet connection
    2.Follow the steps mentioned here(though teh steps are mentioned for Acrobat but they are applicable for PSE and PRE as well) : Offline Activation
    Thanks,
    Shikha

  • My serial number for adobe photoshop elements 12 and premiere elements 12 does not work

    My serial number for adobe photoshop elements 12 and premiere elements 12 does not work.  On adobe.com it shows that the serial number I received is associated with adobe photoshop elements 9 and premiere elements 9.  I have purchased those products in the past, but just recently upgraded to elements 12.  I can use the the photoshop organizer, but can't open the photoshop editor.

    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/

  • Problem with installing Photoshop elements 9 and adobe support advisor

    Hi, I've received a graphic tablet with 2 programs: the first has been downloaded and works perfectly while the second, PSE9, has been giving me problems for at least a week!
    I downloaded it and now I have a winzip file full of strange things (one of this is set up exe which tells me that I have to install adobe support advisor) and two files which said 3DF.tmp and PSEP9(1).zip.download and if I try to click them they tell me that I have to find on the Net the program to open them because I can't. And I don't know which program is required.
    I tried a lot of times to download the adobe support advisor, I have enough space on my disc and my farewall is deactivated, but when the program begins I saw this annoyant message
    cpsid_82829s5 Missing installation file bootstrapper error occured
    with this code for a support from adobe 00-67325-032018052012
    I unistalled it and retried, but nothing.
    Please, I just want to use my tablet with the programs which are comprised in the package, why it's so difficult to download this damn photoshop elements 9????????????
    Thank you

    In the error message it doesn't tell me
    "Installer has detected that a machine restart is pending. It is recommended that you quit the installer, restart try again,"
    neither "Installer failed to initialize. File not found. Please download Adobe Support Advisor to detect the problem."
    and I have enough space and I have Windows xp then I should be able to install it. I tried to unistall and install again the support advisor but nothing. I'm desperate.
    Messaggio originale----
    Da: [email protected]
    Data: 18/05/2012 22.20
    A: "Questionlady"<[email protected]>
    Ogg: Problem with installing Photoshop elements 9 and adobe support advisor
    Re: Problem with installing Photoshop elements 9 and adobe support advisor created by Jeff A Wright in Trial Download &amp; Install FAQ - View the full discussion
    Did you try the steps listed in http://helpx.adobe.com/creative-suite/kb/troubleshoot-error-messages-b ootstrapper-cs5.html which was identified by the Adobe Support Advisor?  If so can you please list each step and the result of those steps.  This will allow us to best advise you on your next steps.
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4420419#4420419
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4420419#4420419. In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Trial Download &amp; Install FAQ by email or at Adobe Forums
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for

    I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for Premiere. I dont have any other serial numbers. What do I do???

    Static_Unit
    I am getting a bit concerned about what is happening in your situation. Yesterday you posted your question in at least two different forums, one of them being here in the Premiere Elements Forum.
    Don't Have Serial Number for Premiere, Only Photoshop?
    Wherever you posted, the reply was to contact Adobe via its Adobe Chat. It is the only one who can sort out this matter for you.
    In the thread cited above I offered to help you with the difficulties that you were having visualizing the Adobe Chat in its web page. I was waiting for your follow up on that in the above thread. Instead, I find your same question in a new Adobe Premiere Elements Forum thread this afternoon with no refer the prior threads or prior recommendations given you.
    I will also mention again...when you buy the Photoshop Elements and Premiere Elements bundled in one packaging and with installation files for each on the same installation disc, each program has its own serial number. The Photoshop Elements serial number does not work for Premiere Elements and vice versa. The serial numbers are on labels on a box which houses the installation disc envelope(s). So, if you purchased both programs and found the Photoshop Elements serial number, then the Premiere Elements serial number should be in a label right underneath the label with the serial number for Photoshop Elements. I recall writing this in your yesterday's thread on this matter.
    The moderator will no doubt be along shortly to close or delete this thread. So, just in case, please bookmark your yesterday's thread cited above so that we can continue this communication which is trying to help you.
    Thanks.
    ATR

  • Hi i have half a year ago, adobe photoshop elements 11 serial gedwonloaden and then bought my laptop and had seized a week ago and I had to have my laptop but all programs off adobe photoshop elements 11 and I wanted to resume in download photoshop elemen

    hi i have half a year ago, adobe photoshop elements 11 serial gedwonloaden and then bought my laptop and had seized a week ago and I had to have my laptop but all programs off adobe photoshop elements 11 and I wanted to resume in download photoshop elements 11 but does not exist more I had to photoshop elements 12 download I have done but accepter my serial code is not that my serial number is not existing database? ?

    The download link for photo shop 11 is :
    Download Photoshop Elements products | 11, 10
    Download and Installation Help
    Hope it helps you.
    Regards
    Rajshree

  • Imac blown up in electrical storm got a new one with no CD/DVD drive how do I reload my Adobe Photoshop Elements 9 and Adobe Premiere Elements 9  on iMac OS X 10.10.2

    Imac blown up in electrical storm got a new one with no CD/DVD drive how do I reload my Adobe Photoshop Elements 9 and Adobe Premiere Elements 9  on iMac OS X 10.10.2

    previous versions http://www.adobe.com/downloads/other-downloads.html

  • I bought the adobe photoshop elements 13 and adobe premiere elsements 13 in box in the store for my Mac;  I've entered my 25 character product key - now I have been waiting for nearly an hour for something to happen with no luck. Ron

    I bought the adobe photoshop elements 13 and adobe premiere elsements 13 in box in the store for my Mac; 
    I've entered my 25 character product key - now I have been waiting for nearly an hour for something to happen
    with no luck. Has anyone else had this problem?  I'm using MacBook Pro with Yosemite OS 10.10 etc. Help!
    Ron in Fort Worth, TX

    Also, Elements programs are not part of the Cloud
    Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
    Premiere Elements Forum http://forums.adobe.com/community/premiere_elements

  • Downloading/Installing Adobe Photoshop Elements 10 and Adobe Premiere Elements 10

    I have tried multiple times to download this program.  It came with 5 discs.  I have downloaded the first disc and when I go to do the second one it wants me to uninstall the first disc.  How can I install all 5 discs?  I'm downloading on Windows Vista.
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    I am operating on Windows Vista. Disc 1, 2, 3, 4, 5 say Adobe Photoshop Elements 10 and Adobe Premiere Elements 10.  It just says 1 of 5, 2 of 5, 3 of 5... and so on.  But on the directions you upload all the discs in order. 

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