Help with Apple Mini and ElGato Gaming capture HD

I have a 2014 Mac Mini i received for christmas as well as an elgato game capture hd which is used to pull footage off of my xbox 360 and on to my mini but when i have it all hooked up ( correctly) it still won't read the elgato in the usb port and was curious as to why this may be happening and how can i sold the issue.. I've tried many different things and have been trying to get it to work for 2 days and I'm still unable.. please help!

Go to the elgato support site/contact them

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