Help with Audigy Platinum

Hello everybody. I got a new pc and I would like to install my Audigy Platinum Ex in it, but I lost the drivers and applications cds. Could someone assist me and tell me every single application and plugin I need to download for the proper use of the sound card and its external dri've?
Please help me!!
I'm desperate!.

silvs wrote:
I went on the page you told me but the downloading doesn't work, it says there's no server available for the download...
Thanks a lot anyways
The first link doesn't work and that has the index of what all the files are @ http://hosted.filefront.com/creativeiso/
I can't really help any more until the first site comes back.

Similar Messages

Problems with Audigy Platinum and Firew

Hi,
I've been running my Soundblaster Audigy Platinum on my Win2k-System for some years and have just encountered some weird problems with the Firewire-Connector. When I connect an external DVD-Burner everything works fine. But when I connected an external harddisc for the first time recently, the system completely flipped and rebootet without any messages. When I connected the dri've via USB it wasn't recognized automatically (what it should have after the manual) but after installing the Drivers on the Disc. Afterwards also the Firewire-connect was possible, the dri've was recognized and appeared in the Explorer. So far so good.
But now, everytime I try to copy files larger than some Megabyte the dri've stops copying and I get an error message. Then the dri've disappears in the explorer. When I connect the dri've to my Laptop (XP Pro System) everything works fine. I already tried to google the problem and found some users with the same problem, unfortunately no answers to their posts. Is there someone who can help me (us)?
By the way, I already tried to re-install the drivers for the audigy...

hi kakarocht, tks for help me.
My mobo is new, i buy all the config recently.
i'm searching in the forum, and found this topic https://forum-en.msi.com/index.php?topic=85631.0
my HD SATA is the same of this, i will try to remove it, and then tell here for you.
sorry for my english again.

Help! audigy platinum

hi all, today i bought an audigy platinum pro, its installed and sounds great, but i have a couple of probs......i have just a 2. analogue set of speakers for now, connested to the card. but with the card i got an external box and remote control. but the box and remote arent working! the green power light is on, but thats it. i connected a mic up to it and opened up cubasis but there is no sound. its like its just dead......is this because i havent got digital speakers connected up, or have i done something wrong!? please help!!!

It sounds like you haven't configured the whole deal. You'll find information on how to do it in each of the program or software help files.

Headset no longer works with Audigy Platinum dr

I have a Logitech headset that plugs into the headphone and mic jacks on the Audigy Platinum dri've. On Saturday I had to do some work in my computer, so I disconnected the dri've from the card to get the data cable out of the way.
This may not be related (I hope not), but I plugged my floppy dri've in wrong and fried the floppy dri've and melted the wire to the PSU. I got a new floppy dri've and PSU. I don't believe the sound card or Platinum dri've were effected because they both work fine otherwise.
Anyway I no longer get any sound from my headphones when they're plugged into the dri've, but do get sound when they're plugged into the Creative Labs remote control for my speakers. I get no sound from my mic when it's plugged into the mic jack on the Platinum dri've either. I haven't tested it with another jack yet, but assume it'd work.
I also notice in my Windows mixer, that the option for Line In/Mic 2 is no longer there, either in the main part, or under Recording. Line In/Mic 2 is the mic jack on the Platinum Dri've.
The Platinum dri've works fine otherwise. I can use the firewire port on it and I know it's receiving power because I can see the red light in the optical connector. To be sure, I went back inside my computer and doublechecked the connections. It IS hooked up properly.
How can I get the jacks to work again, short of uninstalling/reinstalling the driver? I don't think this is necessary because the sound works otherwise. Thanks all!

The Audigy dri've works from three different cables. One is the power cable, one is the IEEE394 cable, and the last is the data cable. If the power cable and IEEE394 cables are connected, but the data cable is not fully seated, you will see power from the optical output and the 394 port will work, but the inputs and outputs will not work or be seen by the Windows mixer.
I would definitely try reseating that data cable. Also make sure that none of the pins are bent. If that doesn't work, you may want to try moving the card to different slots.

Help with Audigy Plati

Guys,
I recently formatted my computer and now I get no sound on my Audigy
Platinum. The card gets detected by windows xp fine - latest driver -
latest BIOS.
The firewire port on both the card and the front panel work fine.
(external HD)
I get no errors from dxdiag and the PC is 'supposedly' playing MP3's
etc as I see the graphical effects. I have tested different speakers
(speakers work - tested on another PC). I also borrowed the exact same
card from a friend and had the same issue. I also tested this with
linux (knoppix) and have the same issue.
If I put all the volume meters to 00% and stick my ear to the speaker
I will be able to barely hear whatever is playing at that moment.
I have also tried every other PCI slot on my motherboard (Tyan Tiger
MP). I also have a Geforce 4 is that hel
ps.
Thanks!

I seem to be having the same problem, after upgrading my motherboard and CPU.
Did you ever get to the bottom of your problem?
Thanks.

Help: SB Audigy Platinum EX box drive

I can't seem to get the external box on my Sound Blaster Audigy EX to work. I don't have the CD for it. Does it need extra drivers? If so, cand I download them from somewhere? I got the audigy drivers, and the card itself is putting out sound just fine.
I DO have a CD for the Audigy 2ZS, if that helps in anyway...

Hi there,
I'm sure you can get all the drivers you need from creatives site. however, just to be sure it's functioning check the connections inside your case. Check that all the cables inside the case that connect the two cards together are properly connected. I was messed up by this twice, and I'm resonably tech savvy.
you should also check to see if there is a red light comming out of the optical out on the front of the audigy (dont stare straight at it!) .. if the light is there when your pc is in windows. then it's most likely that it is connected correctly. if it's not, the box is not powered and will not be detected.
i believe this is the link to the drivers you need.
http://us.creative.com/support/downloads/download.asp?MainCategory=&sOSName=Windows+XP&regi on=&Product_Name=Audigy+Platinum+eX&Product_ID=45& modelnumber=&driverlang=033&OS=0&drivertype=&x=32& y=3
good luck
Chris

Monitoring sound with Audigy Platinum

I recently dusted off an old Audigy Platinum eX I had bought a few years ago. I installed it on a machine I want to use for digital recording (guitars, vocals, etc) but I cannot seem to be able to get a signal to the computer. I am using the breakout box and the headphone output works fine but when I plug my guitar preamp to the Aux Line 2 inputs I can't seem to get any signal to the computer - the Line/Mic In input on the breakout box broke long ago so I can't even try that. Does anyone know if there's a trick to being able to monitor the signal out of my speakers? I had this working a few months ago when I uninstalled this card from an old computer. Any advice is greatly appreciated.
Thanks

No comments on this?
Just hoping someone will be able to help me so I can use my audio files once again.
JP

Microphone Not Working With Audigy Platinum

I used creative surround mixer to enable Mic2 on the external device for my Audigy Platinum Ex. I tested it using sound recorder and everything works fine. However, everytime I try to play a game (BF2, CS) it doesn't work, and when I go back into surround mixer Mic2 is gone and it goes back to Microphone.
This keeps happened even though I'm putting Mic2 where it belongs on the right side. When I checked windows volume it is still located there under playback and recording. But for some reason it keeps disappearing in creative surround mixer. Anyone have any suggestions?Message Edited by amoretto on 2-08-2005 02:28 AM

amoretto,
That's because some games do not support secondary mic in port. Those games would usually always default audio mixer setting back to what it does/can support. Games like CounterStrike have some workaround tweak that you can find here in their forum but I'm afraid BF2 does not have a similar tweak. You can check up EA support page for BF2.
Jason

Help With Audigy 2 ZS Platinum

have had this card for a while and experience no probs. Have a Behringer mixer plugeed into input 3 and 3 keyboards plugged into the behringer. Never had a prob before, but now suddenly none of the inputs seem to be working (cept midi). Ive tried going direct from the keyboard into each of the inputs and nothing. all the inputs are turned on and there is definitely a signal going into the behringer (I tired the behringer outside of the soundcard and its working fine). Dont understand whats going on. Is there something wrong with the card. Did i blow the input channels somehow? I did a complete clean and reinstall as per the instructions on this forum and that didnt work. Running an athlon xp 3000+ with windows xp.. Any help would be appreciated. If i need a new card, Im definitely going in a different direction.

So it was working 00% fine before you took your system in to be fixed?
Go back and tell them what happened. It would seem the guys who you sent it to did something to your hardware. May be hard to prove but thats where I would start.

Need help with XiFi Platinum... Not worki

Hello everyone, I'm having (some?) trouble with my XiFi Platinum. I've had it for a little over a year now, and I personally think it's broken but I just want to be sure before I go out and buy something to replace it...
So yesterday it worked fine justl like new. Then I installed a new 8800GT (From 2 7900GT's being removed) and connected that. I had to rewire some things, move a harddri've around to make it fit, etc, but i didnt really mess with the soundcard, there was no need to. But when I turned the computer on after installing I find that there is no sound at all. Windows didint even detect the card anymore and simply said ''no audio device'' in the sound properties.
I then proceeded to re adjust the card in the same PCI slot and after reboot windows did recognize the card properly. I continued to test if it worked, because all the software settings said it should be working. I turned on my speakers and without even having any audio files running i had this high pitched ringing noise that never went away (until i turned off the speakers).
OK so I thought it might have been the PCI slot, so I doubtfully tried another slot. The card isn't recognized at all in the second slot, and I go back where I started to ''no audio device detected." I deleted the Creative drivers and downloaded the most recent XP32 ones that I'd need (SBXF_PCDRV_LB_2_5_0006.exe), but at the start of the installation it simply said something like ''there is no supported device detected, installation will now close.'' So at this point I'm not sure what I need to do because I think it's broken...
System Specs:
Motherboard: MSI P6N SLI Platinum? LGA 775
Processor: Intel Core 2 Duo E6550 @ 2.4GHz
RAM: (2xGB) Patriot signature DDR2 800
Hard Dri'ves: (2x) Western Digial Caviar 200GB (=400GB)
Graphics Card: eVGA Geforce 8800GT 52MB
Sound Card: CL SB Xi-Fi Platinum (http://us.creative.com/products/product.asp?category=&subcategory=208&product=4065 )
OS: Windows XP Home 32bit
Also, this is a ''relati'vely'' fresh install of win XP that I did about 2-3 weeks ago. Reinstalled nVida drivers last night after installing the 8800GT. At this point I'm thinking that i might have burnt out the card at some point while working with the computer, and I can't see otherwise, but I dont know..
Any help is appreciated.:manvery-happy:
**EDIT** I forgot to mention that after I switched the card to a new PCI slot it was detected by Windows as a new PCI device, but it didnt work and I couldnt install drivers. Strangely I think the bios got reset or something because after I moved the card the MSI logo was displayed as opposed to the boot information, which I had it set on. The clock also got reset.. I'll have to look more closely at the bios to see if anything else got changed too.
Message Edited by sniper23 on 07-22-2008 02:06 PM

Quote from: Svet on 13-October-09, 20:13:27
Try with better PSU, single rail with at least 40A at +12V
Any recommendations for a better PSU, I've also been looking at the stats for my current psu
quote some specs on it..
"Triple 12V Rails provide independent reliable power to the CPU, video card and other components with a combined rating of 50A (40A on 520W) maximum! Advanced circuitry design that automatically enables power sharing between the triple +12V rails in an event of overload on any single +12V rail."
Really thought this PSU would handle it.

Help with Audigy 2 not being fo

Short story: 'Puter C dri've died. Had to put in another and reinstall Windows XP Home. Can't get the Audigy 2 card recognized. Not sure if I have the correct disc. (I love to upgrade and have too many discs.) The discs I have are for Audigy and Audigy 2 ZS. Will either of those work with the Audigy 2 (not ZS) or am I missing a disc? If I am missing the disc how can I get those files? And if it should work, could my Audigy have died, too? Appreciate the help.

ferretguy wrote:
Short story: 'Puter C dri've died. Had to put in another and reinstall Windows XP Home. Can't get the Audigy 2 card recognized. Not sure if I have the correct disc. (I love to upgrade and have too many discs.) The discs I have are for Audigy and Audigy 2 ZS. Will either of those work with the Audigy 2 (not ZS) or am I missing a disc? If I am missing the disc how can I get those files? And if it should work, could my Audigy have died, too? Appreciate the help.
If you lost the CD you find it station-drivers, you just extract them (using winrar) and execute the application mentioned above (can be found on ..\Drivers\support\i386 -folder if you have 32-bit system). Select installation (eg. no uninstallation needed), and allow installation over existing shared files.
.jtpMessage Edited by jutapa on 09-7-2005 07:27 PM

5.1 Help with Audigy 2

I have an Audigy 2 ZS Platnium Pro and I recently upgraded to the latest drivers, bad mistake as I am having heck now trying to get everything work right again. I have Logitech Z-680 5. speaker setup. Before the upgrade in drivers, my settings were working the way I wanted to, the sound was working just fine. After the upgrade however, for some reason the newer drivers did something and messed up settings (restoring to defaults doesn't resolve the issues I am going to explain)?In World of Warcraft, the sounds seem far more distant and quiet than before, throwing me completely off. In the Speaker Test, when I choose that, I hear sound out of only the front and center channels only. Now I know the rear work because when I listen to music I can hear it via CMSS. The Windows control pannel and Creative's are both set to 5.. I tried the speaker calibration which correctly produces the right sound output and it has no effect when I enable the calibration. This boggles me on how the sound comes from the front and center (when it tests the rear, it plays through the fronts instead) but obviously the rears work cause I can hear sound while playing music. The speakers are setup for 6 Channel Direct which is the mode needed for 5. sound from a card like the Audigy. I have rolled back to previous driver version and still have the same thing. I am stuck with the weird 5. setup and it wont' go away even if I uninstall all the Creative drivers and apps and reinstall them. This is very frustrating and I don't want to have to do a clean install this close to Vista just because Creative's poor excuse for software decides to take a weird turn and not work right (who would've thought, eh?)?I'm about ready to turn on the onboard audio for the A8N-SLI Deluxe as it will probably work correctly. I"ll probably wipe Vista RC2 off ther other HDD and test if a clean install with the new drivers (or old) will work fine, they should. It should not be a hardware problem as the ports clearly work, just the software does not want to work! I just want my sound working properly again, sucks I have to go through a bunch of BS because drivers hosed how the system is working.

Just an update, did a fresh install of MCE2005 and the sound works fine, completely uninstalled everything on my current install, drivers, apps, etc, and installed them just like I did on the new install, and still have the same problems. I even used Driver Cleaner to make sure?I wiped out everything, it has to be a setting or something just laying around that I can't get rid of without doing a complete reinstall, unless some application is messing with it that's installed on my current install but I don't know what that would be.

Help with Audigy 2 Zs and crackling sound ..

For the past 5 months or so ( not long after I got the product ) I have been getting this periodic issue with the sound ...
I'll start to notice a popping and crackling sound coming from the left channel when loud sounds issue from the game ( multiple games ). After a while I figured ou ttha tI could :
a: Reset all my settings to Default , Then reconfigure my surround
or
b: Reinstall and/or patchthe current driver set ...
Both seem to fix the issue for some time then it all returns within a month or so .... It's a rela pain to have to keep configuring my Audio settings every month.
My system specs are
Asus A7N8X DLX Rev. 02
AMD 3000+
Gig Corsair XMS
BFG 6800GT 256
Audigy 2 ZS
Raptor 74 Gig
and some Altec Landsing Speakers ( I forgot the model number )
Any idea what could be causing this ?
Thanks in advance.

I got the fix for you twellons. Just go in the audio control panel and mute the midi/synth in the panel and you will have the fix. My system specs are close toy yours amd 2800xp, nforce 2 a7n8x dlx ver .04 and a original audigy card. Now creative has to address this issue in new drivers. Also download the demo of contract jack and when you load the game and the game menus comes up, scroll through the options in that menu like new game, load game quickly and you will here that popping noise in only the left speaker. and when you do that fix that i mentioned above, no more popping . So try that out and please get back to me and tell me if it worked or not. That issue was tough to figure out.
P.S. You owe me

I need some help with Audigy 4( not the pro, just audigy 4) before I

okay, I got to downloads, and go to audigy 4 series, and find there is only audigy 4 pro, there not the regular, so my question is, do I use the audigy 4 pro drivers, or am I out of luck, because I am running x64, otherwise I'd get an x-fi card, but need a quick fix, bro's sound went and told him he could have my card, but need to know this before I buy, otherwise, I may just get the audigy 2 value or zs...anyone that can help plz do?

Try Resetting your iPod. Toggle the hold switch off and on a few times then hold down the MENU and SELECT (centre) buttons for five or ten seconds until you see the Apple logo appear then the menu button to go to the normal display: iPod isn't responding it appears to be frozen

Sound problems with audigy platinum after software upgra

After updating software (and then deleteing and redownloading) I had the usual sounds from windows but no sound in other programs. The eax environment was turned to no effects. When I added effects there was then sound. This would be OK in games but is annoying when listening to news broadcasts on AOL.
Any ideas?

Well now I'm confused alright. I told you I took out the TV tuner and everything seemed fine. Wrong! The system froze again while playing a DVD movie this time. Naturally I thought about the graphics card which is an Albatron FX 5200 (yes one of those about which NVidia appologised for their technical problems). So I opened the case and took the graphics card out and it was hot! I mean you could fry eggs on it. I checked the system's temperature and I got 58 degrees Celsius for the mainboard. I forgot to mention that I live in Greece and the atmosphere's temperature now is between 29 and 35 degrees celsius. Then I rememberd reading that the new FX series by NVidia are considered very bad graphics cards and besides everything they have cooling problems. So I stuck in my old graphics card (ASUS GEforce Ti 4200) and mounted an additional cooler fan on the case. Now the mainboard's temp doesn't rise over 49-50 degrees Celsius and until this time I haven't had any freezes. My guess is it wasn't the tuner after all. It was a temperature problem and since I'm working with programs that stress the CPU and Audigy to their limits (multiple music sequencing and audio mixing software) I have a good reason to believe that. So the FX 5200 is most likely to have caused it all. Needless to say that besides the extreme temperature the card has crappy performance as well no matter the 128 MB of RAM. I just hope I won't need any more fans to be able to work.

Help with Audigy Platinum

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