Help with BIS email address - @o2email.co.uk

Hi, 
when I bought my blackberry, I set up an email address using the device, I cannot access the emails on my computer and I am wondering how I can get them on it.
Also, can I use this email address with a HTC smartphone? 
I really need help, RIM won't help at all
Sam
In Thrust, I Trust

sam1150 wrote:
Are there any settings to get the emails on a PC?
I've no way to know. As I said, typically these types of email address can only be accessed from the BB. But I've no way to know what O2 may or may not have available.
sam1150 wrote:
How do I explain what email address it is to O2? They don't know what I'm on about.
Well, telling them the email address (@o2email.co.uk) should be sufficient, assuming you are talking to the right person. You need to be escalated away from their front line support up to their dedicated BB support folks...they should know what you are talking about. Further, even if they don't know how to resolve it, they have the ability to escalate you for free into RIM if needed...you have no free way to do that.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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