HELP with black print

Just bought new cartriges for my HP Photosmart 6510 - I bought the combo pack that has 564xl black and then 564 of
the Cyan, Magenta, and Yellow. Black will not print - printer is clean, I keep trying. Is it because the black says XL?
Hope to hear qickly back and trying to print for tax meeting. Thanks,

Ok as it's a new purchase I would definitely recommend calling HP Phone Support, as you may require a replacement. Could you please let us know how you get on?
Phone no.s
http://welcome.hp.com/country/us/en/wwcontact_us.html
Thanks, Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

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Help with Black Printing

Recently moved from FH to AI (CS4/ v.14) and I'm having difficulty with simple printouts.
99% of what I need, is black and white (and grayscale) text/vectors output to your everyday office laser printer.
Everything that is set to black (most of it) is printing halftone (and ragged) blacks, not solid blacks like I expected.
System: Mac OS X 10.5.8
Printers: Brother 2170w and Sharp AR-405 (both capable of 600 dpi, and it looks like 150 at best)
I don't know what settings I should be setting where, could someone please point me in the right direction?
Thanks for any pointers.

If you are working in RGB mode
isn't the RGB black being converted to CMYK in the print document (most
laser printers are postscript I think)?
Try working in CMYK mode with black as 100% K.
I would think RGB is being converted to CMYK (at least for color output) considering I don't think I've seen an RGB printer
And yes, I am thinking that 100% black would work as well... once a person gets their swatches set up properly LOL.
I did not originally realize they weren't "out of the box" so to speak.
I have one PS2 laser printer, and one PCL6 laser printer. Neither are color printers, so I'm not sure how that figures in for those.
I do have 2 color inkjets but at this point I don't want to waste ink carts figuring them out!
Is there any real difference between working in RGB or CMYK for B/W/Grayscale output? Other than filesize I suppose for the separation layers...
Well, that used to be a big issue, I suppose not so much anymore.
It's clear I'm not as "up" on all the changes to output options and standards or whatever as I once was... where does a person go to get up to speed on some basic concepts?

Help with ordering prints

Can anyone help with ordering prints for Shutterfly? I keep getting to step 4 (payment type) and then it just goes to blank page and nothing happens.

Thanks for your help, I am new to all of this. I think it was my edited pics that were the problem, they were to big of files, I had to go and save them as a new file as a jpeg and then went to shutterfly and downloaded from there. I never could get it to work from Photoshop Elem.
Date: Thu, 9 May 2013 00:51:58 -0700
From: [email protected]
To: [email protected]
Subject: Help with ordering prints
    Re: Help with ordering prints
    created by vsh07 in Photoshop Elements - View the full discussion
Looks like some problem! Just try the following steps. They worked for me: 1. Go to shutterfly website (www.shutterfly.com) and log into your account.2. In My Account Section> Billing Information, add your Credit Card details and Save.3. Logout from your account and open Photoshop Elements application to order prints.4. Now,on step4 (payment type),your Credit Card details will appear magically Let me know if this solution works for you. It can be of some help to other members too.
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Need help with duplicate print jobs over network that I can't cancel

I have the Photosmart Premium All-in-One on my home network. My kids who each have laptop running Windows 7 and are connected via wireless to the printer via a DLINK DIR-655.
They hit the print button too many times and it keeps printing over and over again.
Is there a way to get the printer to stop printing these duplicates. I tried turning off/on but they just keep printing.
We're wasting paper/ink and I need help with a solution.
Please let me know. Thanks.
Angelo

There should be a button with a red 'X' on it on the front of the printer. This is the print cancel button.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Help with my printing nightmare!

Hello, I added an HP desject 3620 to my MB, but when I go to system preferences, then go to set up a printer, my printer shows there, but when I press + to add the printer , it doesn't show in the next window, so I can't add it. Any advices to that should help me a lot because I need to start using the printer. Thabk you all for your help.

Which application you use for print that material?
And is that the only application or the whole printing instruction failed?
Try to create text document using text edit
Finder > Application > Text Edit, and try to print that file and see how it goes. That is my shortcut to perform the Print test page similar instruction like on pc side.
If the file print properly, than that particular program is not sets properly with your printer.

Help with Java Printing-Custom paper sizes

Hi,
I'm trying to print documents with custom paper sizes out of java.
I can print fine when I don't try to set the MediaSize to a custom size or when I use already named constants like: "MediaSizeName.JIS_B4"
The error message I get is this:
java.lang.ClassCastException
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     at javax.print.attribute.HashAttributeSet.add(Unknown Source)
     at hello.Printy.printDocument(Printy.java:103)
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The offending line(103) looks like this:
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public void printDocument()
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PrintService defaultService = PrintServiceLookup.lookupDefaultPrintService();
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// didn't work pras.add(new MediaSize(1,10,MediaSize.INCH) );
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if (service != null)
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DocAttributeSet das = new HashDocAttributeSet();
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// - works
//pras.add(MediaSizeName.JIS_B4);
pras.add(new MediaSize(1,10,MediaSize.INCH ));
//pras.add(new MediaSize(1,10,MediaSize.INCH) );
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Doc doc = new SimpleDoc(fis, flavor, null);
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e.printStackTrace();
}Any help with this would be greatly appreciated. I'm new to java but I've programmed a bunch in c++.

Hmm ... no real help, but I found this note in the API:
MediaSize is not yet used to specify media. Its current role is as a mapping for named
media (see MediaSizeName). Clients can use the mapping method
MediaSize.getMediaSizeForName(MediaSizeName) to find the physical dimensions of
the MediaSizeName instances enumerated in this API. This is useful for clients which
need this information to format & paginate printing.

HELP with WiFi Printing on my Mac Book 10.8.4

My Mac Book Pro 10.8.4 will not print through WiFi but when I hit test it will print but will not print a document or anything else. I have a new Brother MFC-J435W and have spent over 8 hours trying to get this hooked up and running. I tried it on my daughters iMac 10.7.5 and it printed WiFi right away without downloading or doing anything else. HELP I'm at a loss!

Read Brother's user manual and/or contact Brother Support.
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If you force restart the computer on the freeze up, or force quit the printer adding window, does the printer appear in the print and scan system preference? In other words, did the printer successfully install? (is it possible that the setup part of the install failed, but the actual install worked?)
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HTH
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Help with Photosmart Printer 7960 with Windows 8.1

I had to buy a new computer (8.1 windows). I was still using XP, when the computer crashed. I have lost the software for my printer. Does anyone know where I can find the software? HP told me that my printer is not compatible with windows 8.1. Has anyone been able to print with this printer and windoes 8.1?
Thanks

Hi,
The last update was 4 years and 11 months ago:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=3053...
Well, it's time to buy a new printer.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Please help with wireless printing

I am running a wireless network in the house and having trouble printing. The printer (Canon MP800) is connected via USB to my Windows XP desktop. The desktop is connected via Ethernet to a 2Wire DSL modem that broadcasts the wireless signal to my Powerbook G4 running OSX (10.4.10). I can’t get the powerbook to print, though.
I have followed the instructions at http://www.ifelix.co.uk/tech/3015.html up to the point where it says:
“Select the printer but do not click Add as you need to change the Printer Model.”
“Under Printer Model select HP.”
I assume that since I am using a Canon that I should look for Canon instead of HP. The only options I get are
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Other
Apple
ESP
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“Other” opens up a finder dialog box that allows me to choose a file on my harddrive, but I have no idea where to go.
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The desktop will print normally. The powerbook will print normally when I connect the printer to it via the USB cable but another printer is created in the Printer List. This printer is named MP800 and is kind: Canon MP800 whereas the first attempt (wirelessly) names it Canon MP8 and is kind: Generic Postscript Printer.
In troubleshooting I have attempted to remove and reload the printer from both the powerbook and the desktop independently to no avail. I have even temporarily removed the firewall (Norton 360) from the desktop to make sure that wasn’t it.
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I apologize for the length but I wanted to make sure I had a full and accurate account in case someone might be able to point me in the next appropriate direction. Thanks for whatever advice you can offer.
I am cross posting this question on the macbookpro yahoo group, the applemac yahoo group and the apple discussion page.

still looking for some help on this intriguing matter... if anyone can help out, i'd really appreciate it! thanks.
edited original post:
I have a Samsung ML-1710 printer which we use with both an iMac and an iBook. When the iMac needs the printer, we connect the printer's USB cable to the iMac. When the iBook needs the printer, we connect the printer's USB cable to the Airport Extreme Base Station (AEBS).
Both the computers use the AEBS - the iMac is connected via ethernet (DSL modem) and the iBook connects to the AEBS wireless network.
The small annoyance of having to change the USB cable aside, there is a bigger problem. After every time the printer is used by the iMac, printing does not go through on the iBook. The only solution I've found is to restart the AEBS (through AirPort Admin Utility). As this interrupts the wireless network, it is a major annoyance.
I do not want to spend $ on an Airport card for the iMac at this point...
Is there any way to correct this? Thanks in advance for your help.

Help with HP printer all-in-one C4380

hi,
Can anyone help me. My printer keeps saying that there is a paper jam. There isnt any paper in the printer. I can't get it to work.
Many thanks,
Yossi

On the printer, press the Wireless button and then select the option to restore network defaults from the main menu. Now run the downloaded driver, then click on Reconfigure Network Settings, or Add A Device, and just follow the instructions to reconnect it to your new network.
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.

Help[ with hp printer 4215 all-in-one.

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Hi there dsn192,
What operating system are you using ;
Please take the time to read this post Click HERE and post again taking into consideration the advise in the post.
This will maximaze yor chances of getting help in prompt and effective matter. I will do everything I can to help you. Please post again with the information and format recommended in the post linked.
Respectfully;
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Help with Booklet printing in indesign

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Message was edited by: Vikrant Rai: Updated the title

Setup your document at 8.5 X 11 and then to create a booklet, use the Booklet Printing feature (File > Print Booklet).
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