Help with Blackberry ID on Curve 9320 please???

I am writing this on behalf of my husband , who also has a BB 9320. He has swopped over his sim card to a T-Mobile sim, and we are on the last attempt to enter his Blackberry ID correctly. We have checked his Blackberry ID online, and all the details are correct, and we cannot understand why he is having this problem. We have also used the 'forgot password' link and created a new password through the e-mail, and we still cannot log in? How long should we wait before we try the last attempt? What if the last attempt is also incorrect, what will happen to the phone and data, and what do we do then?? Your help would be very much appreciated

Hi and Welcome to the Community!
Please see this "sticky" post for helpful information concerning your BBID situation:
http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
Hopefully, this information will be of use to you.
One thing that would be a bit helpful is if we could know the exact and complete error message that presents when the attempts are made...without that, we cannot even begin to guess.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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