Help With Broken screen

Ya so i just got my iPod and it has a messed up screen. It has vertical lines where the pixels don't work. What should i, i just got it do you think they can reimburse me

You should send it back to wherever you got it from and ask them for an iPod replacement.

Similar Messages

  • HELP WITH BROKEN SCREEN 2G!!

    So on sunday, i was talking to a friend on the phone, and being a clumsy idiot, tripped on a crack in the pavement that was like 5 inches tall. i ended up accidentally throwing my phone, and when i got it, it looked like this (will get links to pics in a bit!) it works perfectly though! i can text, make calls, even the places where the glass cracked originally work fine. but i want to get the glass replaced! ive seen on ebay that you can buy replacement glass, but i DO NOT want to open up this phone!! does anybody know if apple will cover it? i checked and it said my phone was not insured, but i still have apple complimentary service that expires in jan 25, 2010. will this complimentary service cover it? and if not, then how much would it cost? and is there a way to replace this myself without opening the phone, or taking it to a repair company and paying 250$ or more? Thanks for the help!!
    http://i29.photobucket.com/albums/c284/lluvsk8in/Photo8.jpg
    http://i29.photobucket.com/albums/c284/lluvsk8in/Photo7.jpg
    Message was edited by: Samsnack15

    Apple's warranty for the iPhone is a manufacturer's warranty, which does not cover accidental damage. Apple provides a one year warranty on the iPhone with an option to purchase the AppleCare extended warranty for U.S. residents anytime before the one year warranty period expires, which extends the standard one year warranty by an additional year. This is a manufacturer's warranty, which is limited and is not insurance.
    Apple doesn't offer a menu of repair services such as replacing the glass and screen except for replacing the battery. With the first generation iPhone, there is more involved than just replacing broken glass.
    Apple offers an out of warranty or not covered under the warranty "repair" price, which pays for an exchange and includes a warranty. Apple's "repair" or exchange price for the first generation iPhone is $199 for the 8GB, and $249 for the 16GB. You will receive an exchange which will be a refurbished first generation iPhone.
    http://www.apple.com/support/iphone/service/faq/#warranty7

  • No help with broken screen

    I have read many articles on the internet about how wonderful and sypathetic Apple are when it comes to broken devices, and how people have had their devices replaced free of charge out of good will. Well, my son is nearly 8 years old and has owned an ipad 2 for the last 14 months, it has been in a leather cover since new, the other day i told him to take it out of the cover and clean the screen with wipes, as you can imagine 8 year old boys and dirty fingers that get put in every orafice!!, Anyway, he took it out to clean it and dropped it on the tiles kitchen floor, resulting in a very craked screen and one very distressed little boy. I booked a slot at the genius bar in the apple shop where we bought it and attended at the correct time. I was told then that there was nothing they could do as they dont repair them and it would cost me £199......How comes, i have read that other people got it done for zero cost and here they are telling my boy that it's going to be £199 of his pocket money. ??????? Surely it can be done cheaper than that, £100 and I would have said Fair enough, but £200???? They didnt even feel any empathy for my son, they just wanted to hurry up and move onto the next customer, Being an Apple governed family,  with iphones and ipods and ipads taking over the home, i hope nothing else gets dropped! NOT VERY IMPRESSED!

    The warranty covers materials and workmanship not damage. Dropping the iPad is classified as damage hence it is no longer under warranty after it was dropped.
    Those are the rules. If you can find an Apple Store that is not following the rules they might replace it for you but that is totally up to them.
    You can complain to Apple Customer Service but they are going to tell you the same thing I just told you.
    Allan

  • Help with broken screen on new ipad plee I have brand new iPad when the smart cover slipped.  Any ideas on cost to replace screen as it has shattered. Thanks in advance.

    I have just dropped my brand new iPad when the smart cover slipped.  Any ideas on cost to replace screen as it has shattered. Thanks in advance.

    Flat rate $299.
    Actually, they won't replace the screen, they'll replace it.  The following is a C&P from the link that I gave you.
    "If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below."

  • How,can,i,recovery,photos,from,phone,5,with,,broken,screen,,in,recovery,mode,and ,has,password

    How can i recovery photos from phone 5 with broken screen inrecovery mode and has,password

    Hi Tsorbie,
                      I am sorry to tell you that you cannot recover photos once your iPhone is on recovery mode.
    Regards,
    J_Kim

  • Backup of an iPad with broken screen

    hi all,
    I have an iPad of a collegue with a broken screen, it just gives a few brightly colored lines. I can't see anything and can't type in the PINcode. There's no current backup and I would very much like to make a backup. I now, my collegue should thought of that befare, it's probably a lesson ;-)
    When I connect it to iTunes it asks me unlock the device but I can't see the keyboard and it isn't working at all.
    Is there a way to enter the pincode on a different way? Can I connect it to the iPad keyboard dock and type in the pincode?
    any help would be very much appriciated.
    best regards,
    emiel stroeve
    the netherlands

    In order to save on shipping and repair costs, you might want to look up a local Mac expert. That way, you save on shipping and repair. Find one who offers a warranty, and comes with references.

  • Does apple replace iphone 4s with broken screen?

    I want to learn about the apple replacement program. thanks!

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • Need help with full screen slideshow image quality

    I am looking to display some images with full screen slideshow. The images I add are very large, over 5000 wide. When I publish the site some images retain their quality while others lose it and look like crap. Why would this be and how can I fix it. I tried to resize them to the 2560x1707 that muse does, and then add them. This doesn't change the end result of poor quality.

    Go to Assets Panel and locate the image you want to use at original size. Right click the image and chose 'Import Larger Size'.
    See if that helps retain quality for that image, since Muse does not resize/interpolate that image for you.
    Cheers,
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  • Backup and sync iPhone with broken screen

    I recently dropped my iPhone 5s and broke the display.  The phone itself is fine; I can still hear it receive text messages and emails but the screen iself is blacked out.  I am assuming that it is a hardware problem.  Anyway, my friend tried to reset by pressing the home and power button.  Now, whenever I plug the phone into a charger or my computer, the phone emits an incessant beeping noise every 5 seconds.  What is this noise?  And also, I can no longer use features on my phone like Siri and such after my friend tried to reset the phone.  Is my phone broken?  I cannot really tell if this is a problem that can be fixed with a new screen or if there is something worse wrong with my phone.
    Additionally, I have tried to backup my phone by connecting to my computer but it doesn't allow a backup to take place because it needs a passcode to be entered on the phone itself which, of course, is impossible since my display is broken.  However, I was able to synchronize my phone to my computer.  My question is that, if I get a completely new phone, can I restore to a previous backup and then synchronize to the most recent synchronization?  Also, if you have any knowledge on the other questions, I would greatly appreciate some information.  Thanks!

    convertedluddite wrote:
    Hello,
    I apologise if this is a really stupid question.
    I last backed up my phone a few weeks ago, carried on taking pictures with it etc, and then dropped it, breaking the screen which turned black with a single white line down the middle.
    I can receive calls by guessing where to swipe so it is sort of working.
    A new iPhone is in the post, but I can't back this phone up because I get the following message when I try:
    "iTunes could not back up the iPhone because it is locked with a passcode. You must enter your passcode on the iPhone before it can be backed up."
    I have been searching the web, but can't find a way to unlock the phone.
    So (unless anyone has a genius idea, in which case I will love them forever), what will I lose if I don't sync?
    I don't think I should lose the photos I took since my last sync, since Photostream should take care of that, no?
    Many thanks, C
    There is no way for you to backup with a broken screen.
    You will lose whatever wasn't backup.

  • Cannot back up iPhone with broken screen (asking for password).

    So I have pretty much destroyed my phone in a biking accident.  It somewhat functions, but the screen is so badly damaged that I cannot operate it.  It destroyed the frame enough that it cannot read my sim card for what it's worth.  Anyway, I wanted to perform a last backup before I got rid of this thing and it is asking to put in my password on iTunes.  The problem is that I cannot type it in cause my screen is so far gone.  Any options for me?
    Also, is there a way to wipe it clean without using the screen?

    Same thing happened to me: broken screen on iPhone 5; iTunes prompted me to unlock phone when attempting to do a tethered backup & sync; same computer I always did backups/syncs on and didn't need to unlock phone before screen was broken. My solution, because the phone looked otherwise fine (doesn't sound like yours is though) was to remove my girlfriend's iPhone 5's screen and temporarily replace my broken screen with hers (followed iFixit tutorials).  Everything worked (good thing, otherwise I promised I would buy her a new phone) and sync w/ backup started without me having to unlock the phone, then I put the screen back on the original device and now I'm waiting for my iPhone 6 to come 9/19 and I'll restore from backup. So the broken screen was obviously the thing that triggered iTunes to not allow a backup without unlocking. Another sign something was wrong before I swapped screens was when I connected the broken phone to the charger:  I got a repeating charging-bong sound going off at about a three second interval between bongs.

  • Mac user needs help with photoshop screen and tool bar

    Hello when I open photoshop I get the screen you can see to the left. The right hand tool bar has disapeard, if you scroll across it comes into view, I want to be able to open photoshop as I could originally with the screen the size of the computer screen and the tool bar in place. What is also happening is that when I select the image i want, the image goes directly on to the screen and does not go to the tool bar above, again I would like to have the images going to the tool bar so I can select them and put them on a blank page. The same happens when I open up a blank page it does not store it in the tool bar but opens it up directly on to sreen. Hope you can help.

    Thanks also tried that it does hangs the screen back to how it was but the background is now my screen saver with the photoshop tool bars around. But the docking area is still not visible and when I open a file it opens it as sep screen and layer and not as part of docking station? Very strange
    Sent from my BEphone

  • Nokia 1209 with broken screen i need contacts.

    I have a broken screen and i need to copy the contacts from phone to screen. Does anyone know the keystrokes/steps to do this?

    I think the ´up´on this answer is for a phone with a 3x3 grid. Does anyone know the key sequence to get into ´contacts´ with a list menu?
    Thanks
    nj15 wrote:
    You will need to exert an effort here (Bluetooth transfers).
    But why don't transfer them to the SIM card memory instead?
    Middle button> Up> Middle button> 7 downs> Middle button> Middle button> Middle button> lastly middle button again. There you go
    Good luck

  • Nokia 2630 with broken screen i need contacts

    i have a broken screen and it is hard to find an attachment to fit to the pc, pescky little thing any way i need to copy the contacts over but i cant see what im doing i can get the blue tooth to work well i can turn it on but how do i connect it to other phone and send it contacts/ or how do i add my contacts to sim card

    I think the ´up´on this answer is for a phone with a 3x3 grid. Does anyone know the key sequence to get into ´contacts´ with a list menu?
    Thanks
    nj15 wrote:
    You will need to exert an effort here (Bluetooth transfers).
    But why don't transfer them to the SIM card memory instead?
    Middle button> Up> Middle button> 7 downs> Middle button> Middle button> Middle button> lastly middle button again. There you go
    Good luck

  • Near new ipod touch with broken screen

    I have a 2 week old  ipod touch 4 with a broken screen. Can anyone tell me if it is covered buy warranty (unlikely l know) and if not what are the costs involved in getting it fixed and are the do - it - yourself kits any good.

    It's not covered by the warranty. Here are the costs for the repair by Apple: Apple - Support - iPod - Repair pricing
    But you can also search the Internet for 3rd party repair, but you'll have no warranty after that by Apple anymore.

  • IPhone with broken screen can't sync, what will I lose?

    Hello,
    I apologise if this is a really stupid question.
    I last backed up my phone a few weeks ago, carried on taking pictures with it etc, and then dropped it, breaking the screen which turned black with a single white line down the middle.
    I can receive calls by guessing where to swipe so it is sort of working.
    A new iPhone is in the post, but I can't back this phone up because I get the following message when I try:
    "iTunes could not back up the iPhone because it is locked with a passcode. You must enter your passcode on the iPhone before it can be backed up."
    I have been searching the web, but can't find a way to unlock the phone.
    So (unless anyone has a genius idea, in which case I will love them forever), what will I lose if I don't sync?
    I don't think I should lose the photos I took since my last sync, since Photostream should take care of that, no?
    Many thanks, C

    convertedluddite wrote:
    Hello,
    I apologise if this is a really stupid question.
    I last backed up my phone a few weeks ago, carried on taking pictures with it etc, and then dropped it, breaking the screen which turned black with a single white line down the middle.
    I can receive calls by guessing where to swipe so it is sort of working.
    A new iPhone is in the post, but I can't back this phone up because I get the following message when I try:
    "iTunes could not back up the iPhone because it is locked with a passcode. You must enter your passcode on the iPhone before it can be backed up."
    I have been searching the web, but can't find a way to unlock the phone.
    So (unless anyone has a genius idea, in which case I will love them forever), what will I lose if I don't sync?
    I don't think I should lose the photos I took since my last sync, since Photostream should take care of that, no?
    Many thanks, C
    There is no way for you to backup with a broken screen.
    You will lose whatever wasn't backup.

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