Help with CASE MANAGEMENT

Hi Experts,
I am working with Case Management, and I have to create Cases with all its specifications automatically. Anybody knows how I can create it? or Anybody have any suggestion or documentation to start with this.
Thanks in advance.
Regards,
Beatriz.

Hi,
Easy transaction to Case Management customizing is SCASE_CUSTOMIZING. There you have an overview of the customizing of case management.
Also carryon these steps one by one...
Case Management Basic Settings :
Define Number Range Intervals for Case
Define Case Types
Determine Permitted values for attribute
Create values for "Category" attribute
Create values for "Cause" attributes
Create values for "Priority" attribute
Create values for "Reason" for escalation attribute
Assign escalation reasons to an attribute profile
Create values for "Authorization level" attribute
System Modifications
Create status profile
Create Text profile
Create Text Ids
Create Text Profile
Define Logical system for external objects
Enhanced System modifications
Note About Enhanced System Modifications
Define Processes
Set up registry
Create/Change Case Record Model
Create Profiles
Create attribute profile
Create function profile
Create terminology profile
Create Activities for authorization check
Activate application log
Define processes
Create/Change Case Record Model
When u open the Transaction SCASE_CUSTOMIZING , there will be Registry Steps...
Follow them step by step.
For any queries reply.
Regards,
Eswari.

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hi all!
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Hi,
Please post only once (do not post same thread across multiple forums).
help with Financials setup from very basics...
Re: help with Financials setup from very basics...
Regards,
Hussein

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Hi All,
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In table T1 if Lang = 1 and State = 'P' then display Lang = 'english' in table T2(which is Lang=2 in table T1) Or else display null.
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Wrote file afiedt.buf
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[email protected]

Hi and Welcome to the Forums!
For a new link and a fresh install of AppWorld:
http://na.blackberry.com/eng/services/appworld/download.jsp#tab_tab_download
Then, from within AppWorld, you can upgrade BBM.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Still need help with case sensitive strings

Hello guy! Sorry to trouble you with the same problem again,
but i still need help!
"I am trying to create a scrypt that will compare a String
with an editable text that the user should type to match that
String. I was able to do that, but the problem is that is not case
sensitive, even with the adobe help telling me that strings are
case sensitive. Do you guys know how to make that comparison match
only if all the field has the right upper and lower case letters?
on exitframe
if field "t:texto1" = "Residencial Serra Verde"then
go to next
end if
end
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There were 2 replys but both of them didnt work, and the
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first solution given --
If you put each item that you are comparing into a list, it
magically
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item.
on exitframe
if [field "t:texto1"] = ["Residencial Serra Verde"] then
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Second solution given--
The = operator is not case-sensitive when used on strings,
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vExpected = "Residencial Serra Verde"
vInput = field "t:texto 1"
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go next
end if
So any new solutions??
Thanks in advance!!
joao rsm

The first solution does in fact work and is probably the most
efficient way
of doing it. You can verify that it works by starting with a
new director
movie and adding a field named "t:texto1" into the cast with
the text
"Residencial Serra Verde" in the field. Next type the
following command in
the message window and press Enter
put [field "t:texto1"] = ["Residencial Serra Verde"]
You will see it return 1 which means True. Next, make the R
in the field
lower case and execute the command in the message window, it
will return 0
(true).
Now that you know this works, you need to dig deeper in your
code to find
what the problem is. Any more info you can supply?

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I need the searching power of the Apple Community, for my efforts have produced few results!
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When you say you are not in standalone mode, I assume you are connecting to an Oracle Management Server which is running somewhere in your network. You need to discover your node. To do this you must start the intelligent agent on the server where you have your database. Then from the OEM console select navigator from the menu bar, and then discover nodes. Next enter the name of your server. OEM will attempt to contact the intelligent agent on that server in order to get the database information.

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Simple fact is it looks like you have every program ever installed on your system open all at the same time.
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