Help with Creative Zen Vision:m navigat

Hello, I am thrilled to get my new creative zen vision:m player. However, I am confused by the navigation buttons. How do I return to the main menu of the player (the one that contains, music, videos, fm, system etc. sub menus) by a single click?
I am also not sure about the function of the two buttons on the sides of the touch pad.
Can anyone please clarify?
Thanks,

Press and hold the Menu/Back button to return to the main menu. The two buttons to the side of the touchpad are Previous/Rewind and Next/Fast.
Cat

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Need help with Creative Zen: Vision M 60 gig vers

I have?a somewhat?complicated problem. I went to the store set on buying the largest possible storage space, that was not an Ipod. The salesman told me that the 60 gig version was not available at all where I li've (Norway). I believed him and, somewhat disappointed,?bought the 30 gig version instead (It didn't have enough?space for everything I intended to put on it). I went home, installed the program, inserted the player?and everything worked fine. It recharged normally, the media explorer could locate the player and I could transfer files back and forth. Then I went to my buddy's place, whose?50 gig, perfectly organized?music collection was my main reason for buying this thing. I wanted to copy his whole collection, but since I only had a measly 30 gigs, I only copied what I viewed as most essential. I was reasonably happy with my purchase. Imagine my surprise then when I browsed the Creative homepage and saw that you could have the 60 gig?Vision M shipped to Norway for only a meager increase in cost over what I had paid at the store. I cursed the?sleazy?swindler of a salesman, who?was probably trying to empty?his stocks,?and promptly went back to the store and traded in my 30gig for an imported 60gig?(I didn't have the balls to denounce the salesman, unfortunately). I received?my new gadget?a few days later. I was a little curious about whether my already installed Media Explorer would work with the new player, but it seemed to work fine without having to reinstall the program included in the new package. Not so on my buddy's computer. When I inserted the player in his USB dri've, the computer recognized it's(a notice popped up asking me what to do next time the player was inserted) but the Media Explorer did not. "Your player is not connected". Ah well. I brought out the CD and reinstalled the Media Explorer. Still nothing. I reinstalled everything that was on the CD. Nope, still can't find it. What?to do? I want that?music!!

Press and hold the Menu/Back button to return to the main menu. The two buttons to the side of the touchpad are Previous/Rewind and Next/Fast.
Cat

Help With Creative Zen Vision M

Hello.
My iPod was one of the versions with the known issue of the battery frying out after a year (of course it happened about a month after my warranty expired) so I went out and bought a Creative Labs Zen Player. Now I don't appear to be able to import any of the songs or videos I purchased on iTunes, and I purchased a lot. Can anyone tell me how I can convert these files, or am I just out of luck?
Thanks
Marc

Go to System (on the main menu)>Player settings>Protected Content Password and make sure Protected Content is set to 'Show' Then set a password. Go back to the main menu, and go to Videos>Video and pick a folder in there, press the dropdown menu button (The bottom right black button) ontop of that folder, and click protect. Go back to the Player settings menu (The one you went to before) and tap the touchpad on Protected content : Show, it should say Hide instead of show. Your folder is protected.

HELP WITH CREATIVE ZEN VISION M...PASSWOR

can some pleaseee help me how to set a pasword in this player to files? and when does it ask you to enter a password?...each time u click on the folder that u have entered the password to i am so confused and i need help! i just bought this mp3 this week. so please help me thank you...

Go to System (on the main menu)>Player settings>Protected Content Password and make sure Protected Content is set to 'Show' Then set a password. Go back to the main menu, and go to Videos>Video and pick a folder in there, press the dropdown menu button (The bottom right black button) ontop of that folder, and click protect. Go back to the Player settings menu (The one you went to before) and tap the touchpad on Protected content : Show, it should say Hide instead of show. Your folder is protected.

If you need ANY kind of help with your Zen Vision:M or any other Creative prod

I just wanted to let everyone know there's a great website and forum where you can find really helpfull things related to all Creative products. It really helped me with my Zen Vision:M
There you'll find news, deals, info, help, etc. and the forum I was talking about. You should check it out
www.epizenter.net
It's like a very friendly and helpful creative's products fan site.Message Edited by omarceja_s on 08-8-2006 0:08 PM

As said above you can not move mp3 files between folders, which I also find very annoying, along with not being able to rename files or albums on the player itself. Hopefully Creative makes these minor modifications for the benefit of future purchasers, other than that the player is great.

Serious Issues with Creative Zen Vision M 3

This all started when I was fast forwarding through a track and it freezes. So, I did reset and it's in recovery mode, whereas usually it will just restart again.So I tried turining it on and off and was still stuck in Recovery Mode. Tried plugging it into the computer, the computer doesn't recognize it. I did everything the website told me to, but my computer will not recognize that it is plugged into the usb. When I have it docked it will not let me do anything at all. I tried to clean it up and it stays in "scan disk" for hours,I tried to format it, knowing it would erase everything but hoping it would fix, and when I tried to format it, I got a message saying "harddisk problem", when I rebbot it simply reboots back to Recovery Mode and the other option I have is reload firmware, and it prompts me to start updating firmware, but my computer won't even recognize that it is plugged in , in the first place, so I am at a loss with what to do next. The best help Creative can give me is email support. As most of you probably have found out there is no technical support phone number, only for returns/exchanges. I am using Windows Vista if that makes a difference, which it probably does since nothing seems to work on Winows Vista, and when I look at My computer, it shows that the device is present, but yet I can't access it through any media source or when trying to install this firmware? garbage. Any help would be extremely appreciated. Thank you in advance. Sarah

That is just crazy, I am so sorry....Mine was bought just this past June, my boyfriend bought it for me because ipods seem to have really negati've reviews when it came to needing repairs and so on... It hasn't even been a year!! I pasted the st and second email below. I can't believe how frustrating this must be for you. I am still extremely annoyed though, it seems like the only option I have now is to send it in , and god knows how much it may cost to fix it. They really do have some customer service issues. They even elude that no matter if I am under warranty or not there is a possibility of "fees" ARGHHH!!!! Most recent email: Dear,Thank you for replying Creative Technical Support.From the description you provided, I can see that there is a "hard disk
error" in the screen of the ZEN Vision M and the troubleshooting steps
did not help. I apologize for the inconvenience caused. Please allow me
to help you.Based on the description of the issue that you have provided, it appears
that your product needs to be scheduled for a repair or replacement.
Please note that your product will be tested upon receipt and if no
malfunction is found in the product, it will be returned to you. Please
follow this link to have an RMA issued for your product:http://us.creative.com/onlinermaAll applicable fees will be assessed at the time that your RMA is
processed in an effort to expedite the repair or replacement of your
product.You might want to browse our online store for accessories for the Zen
Vision: M. These accessories will definitely enhance your experience,
and will allow you to get the most of your player. A leather case for
your Vision:M is a great product to protect it from scratches. http://us.creative.com/products/prod...=&product=4486If you still require assistance, please reply to this email with any
previous correspondence to ensure the quickest and most accurate
service. Thank you.Best Regards,<name removed>
Technical Support
Creative Labs Americas Original Message Follows:
------------------------ I have done all of the things you have told me to do and still no
change. I cannot get out of recovery mode....and the computer doesnt
recognize no matter where it is plugged in. It is fully charged, and that
is the one thing it will do, is charge, otherwise, when it is docked it
wont let me scroll or select any options. Thank you in advance for any
help you can give me. Is there a number I can call?
On Jan 2, 2008 2:43 AM, Creative Americas Customer Support wrote: 1st email:
Thank you for contacting us at Creative Technical Support; we appreciate
the opportunity to assist you. I understand you are having issues with your ZEN Vision:M could not be
recognized by your computer and could not get out of the recovery mode.
You had also tried formatting and updating the firmware but failed to doso. I'm sorry for the complications you are having with your player.
Also, I would like to apologize for any inconvenience this issue(s)
is/are causing you. Let me see what I can do to assist you.Prior to sending this email, our website asked you for some simple and
easy troubleshooting ste
ps.
The steps that I'll be suggesting might be
the same as what were asked previously, but these will be essential for
us to resolve your query.With regard to your issue , please try the following troubleshooting
steps which may help resolve the issue.. Check all connections to make sure that your player is securely
connected to the PC. If you have already verified your connections, you
might try using a different USB port preferably one located in the back
or a different USB Port.2. Try to access the Recovery Mode on your player and run a disk clean
up you may also try the format option. For more information on how to
access the recovery mode please visit our Knowledge Base article,Recovery Mode: What to Do and How to Access
http://us.creative.com/support/kb/ar...p?l=3&sid=47943. If you have tried all the steps above and your Zen, is still not
being recognized by the system, please refer to our Knowledge Base
articles:MP3 player not detected
http://us.creative.com/support/kb/ar...p?l=3&sid=4275USB - General Information and Essential Troubleshooting
http://us.creative.com/support/kb/ar...p?l=3&sid=2490If the player is now recognized in the Device Manager but not in the
applications including Windows Media Player, please refer to the
article.MTP players not recognized
http://us.creative.com/support/kb/ar...p?l=3&sid=00534. If you have tried all of the steps above, then you will want to go to
our extensi've Knowledge Base for further troubleshooting ste
ps.
Here is
the link: http://us.creative.com/support/kbIf you are still experiencing the issue, please respond to this thread
on the outcome of each of the troubleshooting steps suggested and on
your information on the following:. Does the player works fine by itself (boots up and plays music
normally)? If no, do you see any error messages on the player's screen?
2. Does the player works on another Windows XP (with at least Service
Pack ) computer?I apologize for the issues you are having on your player. In the
meantime, you may like to take a look at our Zen Aurvana In-Ear
earphones that is acoustically and ergonomically designed for a superiorlistening experienceThe Creative Zen Aurvana In-Ear Earphones are premium earphones that
significantly reduce up to 90% of ambient noise. Ergonomically designed,
the Zen Aurvana In-Ear Earphones completely transforms your listening
experience. Powered by efficient Balanced Armature drivers, the
earphones are acoustically tuned for exceptional audio performance.For more information regarding this great accessory for your player,
kindly check it out on our website at:
http://us.creative.com/products/prod...7&product=4702
I hope I have helped address and resolved your concerns. If in any case,
other complications occur, please do send us a reply with any previous
correspondence so we can look onto other solutions that can help solve
this case. Thank you again for contacting Creative Technical Support.Best Regards,<name removed>
Technical Support
Creative Labs AmericasOriginal Message Follows:
------------------------==================================
Subject: CLI - Technical Support Request - (ZEN Vision:M)
Self Description: Intermediate PC User
Region: Americas
Country: United States of America Support Inquiry: ID(8) My MP3 player is not detected
Product: ZEN Vision:M
CCPP Certificate Number:
Serial Number:
Purchase Date: 20/6/2007 Operating System: Windows Vista 32-bit
Creative Model Number: DVP-HD0003
Computer Brand/Model:
Processor/CPU:
Memory:
BIOS Type/Revision:
System Board/Chipset:
Detailed Problem Description:
My computer isn't recognizing the player. I can't get out of recovery
mode. When I try to format it says there is a hard disk error. When I
try to update the firmware it won't let me because it acn't detect the
product. When it reboots, it reboots to recovery mode. I can't access
the main settings or screen. When it is docked it won't let me do
anything. I tried all the suggestions on the site. The product was 50%
charged when I was doing all this. It won't let me reload firmware
either.
Moderator note: Please remove the name of the advisor before posting up e-mails received from Customer Support.Message Edited by Catherina-CL on 0-22-2008 0:59 PM

Firmeware issues with Creative Zen Vision:M

My creative Zen vision m 30g had started playing up, songs were being played super fast, or not being played at all, it would also go to FM radio randomly. The first step I took was to format the player and put my music back on, but the problem persisted. I then decided to do a clean up, but again the problem still persisted. I finally decided to reload the firmware, I first downloaded from the site, but when it had got to the final stages it took me to connect my player, but my player was actually connected!
I then downloaded the Creative MP3 player recovery tool, it detected that I had a creative vision Zen me but it told me in the final stages again that my player wasn't connected. Any help will be greatly appreciated.

Hi Topstarxx,
It would be advisable to get in touch with support so that they can help you with this.
Message Edited by KokChoy-CL on <span class='local-date'> -2-2008<span class='local-time'> 04:45 PM

I need help with my Zen Vision M.. PLEASE HELP

Hey, I'm having sooo much trouble with my Zen Vision M... so i was wondering if anyone could help me out.. i hav a couple of ?s that i desperately need answered. . All of my album art is the same and its driving me crazy. How do i change the album art?2. Is the battery in the Vision M removable?3. Can Zen Vision M shuffle songs?4. I used to have an Ipod.. i was wondering if?i could directly transfer songs from itunes to Zen MediaSource?~~~~~~~~~?Any help will be really helpful! Especially if?someone can help me with the album art!! THANKS GUYS!!

. All of my album art is the same and its driving me crazy. How do i change the album art???Not an easy answer for this one without knowing more about how you are setting the album art.
There are two types of album art embedding.
One is where the album art is embedded directly in the tags of every Mp3 file. (a bit waste of space)? The second option (which is the more common method) is where each file has embeded information pointing to an external image for the album art. This is more efficient on space, and is often the one that end up with people having the same art on every song.
Usually what happens is people put the songs in a common directory and not in subdirectories such as Artist/Album/mysong.mp3. With all the files in one flat directory often the album art (depending on software) gets saved with the same filename such at album.jpg.
And he album.jpg file gets overwritten, and since all the songs think "their" album art is in the album.jpg file they all end up with the same art being displayed.
Easiest solution is to copy the files into folders to organize them by album, and then reapply the album art.
Since doing that on my ZVM I haven't had any problems with art getting lost or duplicated in ways I did not want. ?2. Is the battery in the Vision M removable???Unfortunatly it isn't.
?3. Can Zen Vision M shuffle songs???There are several random play options for music.
In my opinion doesn't really feal that "random" though. 4. I used to have an Ipod.. i was wondering if?i could directly transfer songs from itunes to Zen MediaSource??You will need to export them to MP3 from itunes. Checkout the Creative KB on how to do it. Its solution ID 4653.
( tried pasting the URL in here but its so large, go to the knowledge base and search for "SID4653" )Message Edited by gmandual on 2-23-20060:0 PM

I Need Help With My Zen Vision M 30GB Player ASAP

Tonight i had started deleting of my music folders on my creative zen vision m 30gb player and as it was doing that i accidently disconnected the usb cable from the player. After that the player was froze on the docking mode and i hit the reset button with a paper clip. Then after that for some strange reason my computer does not detect my zen vision m player as being connected to the computer. the docked screen appears on my player but the arrows keep spinning and my pc keeps saying found new hardware mtp device and does nothing but repeat that over and over again. I run windows xp pro service pack 2 with windows media player installed. I really need help asap to resolve this issue and have my pc reconize it normal again where i can access my music folders and playlists again.

The core problem is related to Microsoft Windows Media . To resolve the issue, you need to uninstall MWM v from the Add/Remove Programs. Then it will rollback to MWM v9. Unplug the player from the USB port. Reinstall the supplied software from Creative if you need too. Reboot, plug the device into the USB port. Reinstall the device driver for the MP3 player. Reload the latest firmware. The file can be downloaded at
http://support.creative.com/downloads/download.aspx?nDownloadId=03

HELP W/ CREATIVE ZEN VISION: M STUFF AND CHARGING PLZ SO M

??Hi, I just bought a zv m and dynex uni'versal mp3 accessory kit (I was going to buy the creative stuffs like power?adapter and a/v cable but he said this worked too and it was?more in count ... i checked on the back of it's product and there was compabilitys with some zens and this one:zvm30engbk wich he said was zen vision m 30g black) all right .. so i bought it ( at usa ) and gone home ( at brazil ) ... yeterday at first time?i tried to charge and it didn't work ... the sign of recharging appears and evberything but it just dont charges ( like i can stay all the time using the mp3 with it's plugged but if i unplug it just turn off automatically?) .. .then i got the think that .. maybe is the voltage .. .here in brazil is 0 volts while there in usa is?220?right ? but after charging it on my computer with?creatives cables and etc i gone test the a/v cable and it didnt work well. .the sound was perfect but the image wasn't showing up ... my dad said it was something about pal video config and not ntsc or whatever?.... but anyways i tried alll the ways and?still?got?no image?=/ ... anyone got some idea of whats going on plz? thanks so very much for your attencion and help.

hi i need your help . i own a vision m and i cant seem to find how to record my fm radio directly into my vision m . i had the 5g and 8 g and they record ok but i just cant find from where i have to go in to find the record button wen listening to radio

I need help with my Zen Vision M.. My computer wont read it

Seriously it wont read it! and it wont turn on. everytime i try to turn it on it blinks and its hooked up but iv tried everything help me plz. iv only had this thing since Janurary? its being a pain in my butt. HELP

. All of my album art is the same and its driving me crazy. How do i change the album art???Not an easy answer for this one without knowing more about how you are setting the album art.
There are two types of album art embedding.
One is where the album art is embedded directly in the tags of every Mp3 file. (a bit waste of space)? The second option (which is the more common method) is where each file has embeded information pointing to an external image for the album art. This is more efficient on space, and is often the one that end up with people having the same art on every song.
Usually what happens is people put the songs in a common directory and not in subdirectories such as Artist/Album/mysong.mp3. With all the files in one flat directory often the album art (depending on software) gets saved with the same filename such at album.jpg.
And he album.jpg file gets overwritten, and since all the songs think "their" album art is in the album.jpg file they all end up with the same art being displayed.
Easiest solution is to copy the files into folders to organize them by album, and then reapply the album art.
Since doing that on my ZVM I haven't had any problems with art getting lost or duplicated in ways I did not want. ?2. Is the battery in the Vision M removable???Unfortunatly it isn't.
?3. Can Zen Vision M shuffle songs???There are several random play options for music.
In my opinion doesn't really feal that "random" though. 4. I used to have an Ipod.. i was wondering if?i could directly transfer songs from itunes to Zen MediaSource??You will need to export them to MP3 from itunes. Checkout the Creative KB on how to do it. Its solution ID 4653.
( tried pasting the URL in here but its so large, go to the knowledge base and search for "SID4653" )Message Edited by gmandual on 2-23-20060:0 PM

Need help with Creative Zen MicroPhoto 8g

my friend gave me this mp3 player.. the creative zen microphoto 8gb.. umm i have no cd for it n he didnt have it when he gave me it, i am wondering how to put stuff on it.. i deleted all the stuff that was previously on it, it says theres over 7gb of total space but only 2.4gb of free space? whats with that? anyways.. i went to the downloads in the support section and i downloaded and installed the drivers needed and everything but the program shown in the How-To put files onto the mp3 player will not install.. it says the device is not detected when installshield comes up and everything.. i tried a few diff variations of the program.. please help ... i want to put songs on it

i installed windows media player like a hour ago before i saw ur post.. now when i connect the mp3 player to my laptop it doesnt install or anything.. is there a way to install windows media player 0 again, when i try it says that my version of windows does not support it

Need help with creative zen mi

I just got a creative zen micro and when i plug it in into the computer it does not read it. What can i do, what should I do?:angry:

Batman wrote:
I just got a creative zen micro and when i plug it in into the computer it does not read it. What can i do, what should I do?:angry:
did you try installing the drivers fist with the installation cd that came w/ your micro?
what OS are you using? wut firmwire?

Help with the Zen Vision M Charg

I just got a multifunction cable and when i pluged my ZVM into my windows XP nothing happens. I have a Creative Media Source but my screen remains black. The woman on the help line says it takes up to 4-6 hrs before the player can work again if the battery is fully drained. Is this true. I have had it in now for almost more than 5 hrs( i un pluged it a couple of times and tried to turn it on) Has this ever happened to anyone else. What is wrong what can i do and is my player broken? Please help

Trollheart2006 wrote:
If your battery drains completely, then I'm told recharging from the USB socket won't work (though others here have disputed that). Usually the ZVM takes anything up to 8 - 0 hours to charge fully, so my advice is leave it charging overnight. If it's still dead in the morning, get an AC adaptor and plug it into the wall, try again.
^I forgot to turn my Zen Micro off last night after I unplugged it from my car's stereo last night. It ran all night in my coat pocket and had the Low Battery warning when I looked at it in the morning.
I plugged it into a USB port, it started charging and now has 2 bars after being plugged in for a while. USB charging will work with a dead battery, though I don't recommend letting your battery run flat too often.
Normally I don't let it run down and keep the battery 'topped up' after each use.

Jesus wept somebody help (60Gb Creative Zen Vision

Well heres the deal, i've got me the 60Gb vision M, i bought when i li'ved back in England and have taken it travelling with me and now i li've in Vietnam, anyway the problem is that the touchpad to choose music, turn the volume etc is **bleep**ed, the buttons are barely responsi've AND i cant charge it from the mains only a pc!!! Grrrr... So far i've tried a few things, when i turned my zen on one day and it was **bleep**ed i just tried sticking a pin in the reset bit and that didnt work, i actually went out and bought a laptop so i could put all the music onto it so i didnt lose it all and have just tried reinstalling the firmware or whatever the fudge it is but that didnt work, i would try and do the format option whereby you hold the on switch on and jab a pin into the reset button but i've tried that and because my scroll button is fudged i cant scroll down to the format option and even if i could i dont know if the buttons would work or not. This is really hacking me off, all i want is my mp3 player back but i know its going to be a mission to do because of buying the mp3 off of amazon in england and now living in Vietnam (and the fact that i dont totally trust the vietnamese postal service) posting it back home, trying to get someone to send it to or get picked up by creative then having it sent back is going to take so long and be more trouble than its worth, so if anyone has any decent ideas on how to maybe resolve this problem other than throwing this thing at the wall with enough force to put a brick out of place and then buy a new mp3 player please let me know, peace out!!!

Try and start the Vision:M up and then put the player next to your ear. See if you hear the disk dri've making a clicking sound or repeatedly making the same series of noises. If the disk was acti've when you dropped it, there is a good chance that the disk drive has crashed.

Help with Creative Zen Vision:m navigat

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