Help with CRM
Hello Experts,
Plz guide me, i'm begging (all perplexed and low on motivation).
I'm handling CRM for the first time and have got no idea how to proceed with the implementation (Have worked in SCM before).
I'm supposed to implement the Marketing & Sales module (Campaign --> Lead --> Opportunity --> Proposal --> Quoting --> Order cycle alongwith interactions).
But unable to proceed in a channelized manner for the implementation.
First of all i guess i need to understand the architecture of the modules (front-end & back-end).
Plz guide me, help required desperately (boss is on my head).
My Current working environment:
Database: 10g
Application Server: 10g (10.1.2)
EBS: 12.0.6
Regards
Ari
Hi Shree,
Plz spare me of this impl doc. I'm tired and scared of this doc now. Have already gone through this several times and being unable to fully understand it or rather my requirement is not to fully understand it coz the project isn't inclusive of the whole module. I Just need to implement specifically the case i described earlier (a very basic one).
Plz simplify this to me a li'l. I'll be obliged.
Regards
Ari
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<b>You gain a point for every point that you reward. So reward helpful answers generously</b> -
hi fellas..
I am in abap since 3 yrs now and have worked on SD,MM,PP and FI CO. I want to go CRM now. Can u tell me wat cud be possibly the role of an abaper as a technical consultant in CRM implementation?
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I would suggest you not to think from ABAP persepective, just think from the Business Processes perspective i.e the business processes involved while interacting with the customer or rather Business Partner we call in CRM.
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http://help.sap.com/bp_crmv340/CRM_DE/BBLibrary/html/BBLibrary.htm
http://www.ixos.com/local/es/home/products/pro-integration/pro-integration-crm/pro-integration-crm-sap.htm
http://wiki.ittoolbox.com/index.php/Topic:MySAP_ERP
http://www.cadservices.nl/site/cadservices/28/27/Designer_mySAP_PLM_2005.pdf
http://www.unevoc.unesco.org/southernafrica/8-km/SAPKW_SolutionBrief.pdf
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