Help with disk repair: "Volume Structure" failed
Hello all:
For the sake of full disclosure let me state right off that I am new to the world of MAC and my not have all the "MAC language" correct - so, if I misspeak (or miss-write) something I apologize.
I have recently purchased an iMac (21.5" - 3.06 GHz Intel Core 2 Duo - 4 GB 1067 MHz RAM - 1 TB harddrive) with OS X 10.6.2 installed. I have to say that after over 20 years with MicroSoft I am enjoying the stability and quality of the MAC.
Anyway, as part of my education in the care and feeding of a MAC I ran the TechTool app yesterday. I had no indication that anything was wrong with the computer - but, I would like to become familiar with the various utilities for the care of the machine "before" a problem occurs.
As the app ran I was pleased to see that all the tests passed (Processor, RAM, Video RAM, etc...). However the computer failed the last test: Volume Structure.
Here are the directions I was given at the end of the test:
Volume Structure
Failed
TechTool Deluxe can scan volumes for problems related to the numerous structures that are necessary for the volumes to operate correctly. If problems are found, TechTool Deluxe can attempt to repair the damage to help reduce the chance of future problems.
If TechTool Deluxe has discovered problems with the structure of a volume, allow the program to repair the problem. Quite often these issues are minor, but sometimes they can be indicative of a more serious problem. If the problem persists, consider backing up the device, reformatting the media, replacing the data, and then testing again.
I was also instructed to access the Apple site and download the most recent version of TechTool Deluxe that can perform repairs.
I downloaded the software and followed the instructions to open the file in the Disk Utility app and burn a CD. Following the directions I then booted up on the CD by restarting the computer while holding the "C" key.
The computer booted up on the CD and loaded TechTool Deluxe. I ran the same tests as above and once again the Volume Structure failed. When I clicked on repair it seemed as though the program was trying to fix the problem - then it abruptly stopped and stated that the Volume Structure could not be repaired.
I removed the TechTool CD, rebooted the computer, installed the TechTool Deluxe that I downloaded from Apple, and ran the Disk Utility. When I tried to "Verify" the disk this is what appeared:
Disk Utility stopped verifying "Macintosh HD"
This disk needs to be repaired. Start up your computer with another disk (such as your Mac OS X installation disc), and then use Disk Utility to repair this disk.
Following these instructions I rebooted the computer using the Mac OS X installation disk - and the only option I found was for an installation of the OS.
OK.... I give up. Where do I go from here? Is this a serious problem? What the £$%& is going on??!!
Any assistance would be GREATLY appreciated.
Thanks in advance,
Mike
Don't worry - volume structure issues are not serious at all. Follow These Apple Instructions on how to repair your HD using Disk Utility on your installation discs.
You might also consider acquiring a good 3rd party Utility app as there are many things they can do that Apple's DU cannot. DiskWarrior and Drive Genius are my favourites. I use them as part of my routine maintenance schedule. Prevention is better than cure. I believe one should be in every Mac user's arsenal.
Similar Messages
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Volume Structure Failed message
When I run the Techtool Deluxe software on both hard drives, the original hard drive from Apple and another WD 320 drive I bought and installed I get the Volume Structure Failed message on both and Techtool Deluxe cannot repair either. Anyone have ideas on what is causing this problem and what it means?
Volume Structure
Failed
TechTool Deluxe can scan volumes for problems related to the numerous structures that are necessary for the volumes to operate correctly. If problems are found, TechTool Deluxe can attempt to repair the damage to help reduce the chance of future problems.
If TechTool Deluxe has discovered problems with the volume structure of a volume, allow the program to repair the problem. Quite often these issues are minor, but sometimes they can be indicative of a more serious problem. If the problem persists, consider backing up the device, reformatting the media, replacing the data, and then testing again.Disk First Aid's repair process only works on a single pass basis. That is, it will make a pass, and attempt to repair the first problem it encounters, then exit. In order to successfully use Disk FirtAid's repair process, you must perform the repair numerous times, until no error message is displayed.
When Disk First Aid completes without any error message, then any repairs were performed successfully. If the error messages always continue, then it was unable to make the needed repairs.
The only problem with this process is, how many times to try the repair process before giving up, since the process doesn;t give you any idea of many more passes will be needed. You know a message, like, "Hey, almost done, maybe two more passes" would be helpful.
Instead you just need to guess, and if it takes more then four or five passes, it is probably beyond the ability of Disk First Aid to repair. However, it is still possible that fsck (file system check) may be able to complete the repair that Disk Utility was trying to fix. Actually Disk Utility uses the fsck program, but fsck when run from the single user mode can be more effective, since the file system can be completely unmounted and checked.
To run fsck from single user mode, restart your Mac and hold down the Command key plus the S key (apple key and the S key held at the same time while restarting). The screen should show lines of text flowing by ending with a command prompt. at the command prompt, enter /sbin/fsck -fy and hit return.
If problems are encountered an repaired, a message saying FILE SYSTEM WAS MODIFIED will appear. Like Disk First AId, you need to run fsck multiple times until the above message is not displayed and instead a message says the volume xxxx appears to be OK appears. When this happens, or when you decide that no amount of running fsck will work, then at the command prompt enter reboot and hit return.
Good luck.
Tom N. -
TechTool Delux - VRAM Failed and Volume Structure Failed
So I ran TechTool Delux today.. my VRAM failed, as well as my Volume structure.
Now, it says that I should quit all apps, restart, check recently added hardware for proper installation, run the computer from another volume (if available), reinstall the OS, and finally contact applecare.
now, is it really necessary to reinstall the OS? i'm not even sure if I could, i'm not experienced with reinstalling an OS.
as for the Volume structure fail, it asks me to run techtool on boot, which is what i'm about to do.
anybody have experience with these fails? any help is appreciated.When VRAM fails on a Powerbook, it means the logicboard needs replacement as the graphics chip is usually on the logicboard.
Volume structure failure may indicate a hard drive dying or simply a damaged directory. If your data isn't backed up, I'd get Prosoft Data Rescue and external hard drive to attempt to recover data from the drive. If your data is backed up, I'd get Alsoft Disk Warrior to attempt to repair the directory. To learn how to backup your data, see my FAQ*:
http://www.macmaps.com/backup.html
* Links to my pages may give me compensation. -
TechTool 3.03 Unmounted Hard Drive After Repairing Volume Structure
Hi Apple Discussions! Any help, advice or information anyone can share will be greatly appreciated. So here's what happened:
I have a 17" imac Flat Panel. *After using TechTool 3.03 to repair the Volume Structure (had gotten a 92 Error Message) Techtool would not quit.* I turned off the computer and *when I restarted I heard the foghorn sound instead of the regular start up chimes and then got a* *Kernel Panic (You have to restart your computer.)* Since the computer was a gift I didn't know if it was still under warranty but I called AppleCare anyhow. Even though the warranty has expired the rep stayed on the phone with me and tried to help. She had me eject the TechTool disk by holding down the mouse (who knew?) and insert the OSX disc....*Long story short the Hard Drive is no longer mounted.* She set me up with an appointment at a Genius Bar.
I hooked the imac up to an old ibook via Firewire and accessed the imac's hard drive (can't use my new MacBook Pro because it has a different Firewire pin.)
*I also zapped the PRAM and know it chimes on as usual but I still get the Kernel Panic.*
I was curious so I continued to research and I see *Apple warns to not use TechTool 3.03 to repair Volume Structure errors for OSX 10.4 which is what the imac is running.* Of course, if I knew ahead a time....Is this why the Apple rep helped me even though my warranty expired? *She said they just need to remount the Hard Drive. I'm wondering what that entails and can I do it myself?* I'm not looking forward to lugging my imac down to the Apple Store on 5th Ave. in NYC!
Thank you and sorry for the very long story!retromercury wrote:
Hi Dale, Thank you for your response. When I use DU to Verify or Repair I get this message:
*Invalid b-tree node size*
That's a pretty serious error. I'm pretty sure even the updated version of TechTool could not repair it.
If I wanted to download the TechTool updater and use it on the imac how would I do that since I can't log on?
I was thinking you could use your iBook at the time. But the TechTool disk is machine specific so that may not work.
I'm taking it in today to a Genius Bar so we'll see.
Hopefully they will run DiskWarrior on it. Otherwise it's an +Erase and Install+. hope you have a backup!
Thank you for your help. I also just learned that it is an imac G5 (oops!)
You are quite welcome! Good Luck!
Dale -
Volume structure failed (error = -92)?
what does volume structure failed (error = -92) mean?
The flashing ? folder merely means it has no system folder it can see. A bad directory can cause this problem*:
http://www.macmaps.com/directoryfaq.html
The bad directory may also be the result of an automatic shutdown not happening properly like you described, so it is hard to know which came first, the chicken or the egg.
It is also hard to know if the result of the bad directory has also rendered the power management preferences damaged, or if the power manager itself or battery is damaged.
Check the
http://www.apple.com/support/exchange_repair/
to see if you are under a repair extension program. If not, it is back to the drawing board, and one of these repair places may fix your problem:
http://www.dttservice.com/
http://www.powerbookresq.com/
http://www.microdocusa.com/
http://www.macspecialist.com/
http://www.techrestore.com/
- * Links to my pages may give me compensation -
saving from Safari as PDF results in an icon with 0 byte volume that fails to open as it is "damaged" Why and how to solve?
Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print PDF's displayed in Safari, you may be able to print by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar may appear under the cursor. Click the printer icon.
Step 2
There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and check the box marked
Allow Plug-ins
Then click
Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari. -
i need some serious help with disk space... so im on itunes today and it says i am running out of disk space and need to delete some files... i deleted every song in my itunes library and it stills gives me this message. i cannot download anything... i dont know what to do to clear up a large amount of disk space... please help. thanks!
Just some obvious questions first ...did you delete the song from itunes or from a playlist? Did you empty the trash yet ..as deleted files will go to your trash but still take up space until their actually deleted from here.
Doing a simple 'Get Info' (control + click) on certain files and folders will let you know how much space they are using. This app. also works nice in letting you know where all your space is being used...
http://grandperspectiv.sourceforge.net/ -
Help with Disk Utility error message.
I just ran the repair utility via the installation disk, and at first I got this:
Checking HFS Plus Volume
Invalid node structure
Invalid node structure
Volume Check Failed
Error: The underlying task reported failure on exit
1 HFS Volume
1 volume could not be repaired because of an error.
I ran it for a second time, and got the same message, only my Macintosh HD, which is listed at the side, had been renamed to disk1s2.
I then ran it for a third time and got this.
Checking HFS Plus Volume
Checking Extents Overflow
Checking Catalog File
Invalid Node Stucture
Rebuilding Catalog B-tree
The Volume Macintosh HD could not be repaired
Error underlying task reported failure on exit
1 HFS Volume Check
1 volume could not be repaired because of an error.
What does all his mean? How can I repair my disk? My computer is acting up. The cursor turns into the coloured busy symbol at the slightest thing. It can stay busy for really long, preventing me from doing anything. I then have to shut down and restart. I've also received the flashing question mark when trying to restart.Paul Rybarczyk1 wrote:
First of all, Dale, you gotta change your closing to these messages! "Cheers!" doesn't quite do it!
I'm open to suggestions! I am tired of it now too!
Anyway, why would everything be working OK before the update if my computer was so bad?
That happens. Applying an update sometimes makes the problems more noticeable.
Luckily, I managed do back up everything on my two external HDs with no problems.
What kind of backup? If it's a clone, it will have the same serious error you have now; unless it was done a while back, before any issues were there.
things seem to freeze up when I'm doing lots of multitasking.
Because you have serious directory corruption.
But maybe it's time for a new machine sooner than I planned?
This is repairable by you. It's possible a piece of hardware, think bad RAM, could cause this directory corruption.
Try running your Apple Hardware Test to see if it flags anything.
Cheers! DALE -
"Volume Structure Failed" in TechTool Deluxe
I tried to run Disk Utility on my laptop last night and it said that it "stopped reapiring "XXX" because the following error was encountered. The underlying task reported failure on exit (-9972)" It said there was an invalid catalog record type and volume check failed.
I then ran the lastest update of the TechTool Deluxe CD. Everything passed except the Volume Structure.
There were some "used nodes" and "free nodes" that differed--those numbers showed up in green as "favorable changes". "Leaf Record Count" showed up in red as an "unusual change". When I go to repair, it says that "unusual values in the volume structure have been dectected. Before repairing the volume structure, it is suggested that you back up your data. FAILURE TO BACKUP YOUR DATA MAY RESULT IN PERMANENT LOSS OF DATA!".
I do have a Retrospect Backup on my external drive, but I'm still a little nervous about clicking the "repair" button. How likely is data loss with this particular error that it's trying to repair?
I'd like to call Apple Support (I'm still under AppleCare for another week or so), but I'm not sure if they have Saturday hours.Okay, here's what I ended up doing. I did end up calling Applecare Tech support, but mostly only to inquire about potential coverage if I needed it--since I was one week away from the expiration of Applecare. They opened a "case" for me and Applecare would remain in effect for 30 from the opening of the case. This was good news.
I tried using Disk Utility to repair the problem but it wouldn't work. I had repaired permissions and attempted to run “Check and Repair Disk”. Disk Utility said that it “stopped repairing ‘xxx’ because the following error was encountered. The underlying task reported failure on exit (-9972)”. It then said that there was an invalid catalog record type-volume check failed-volume was not repaired.
A friend of mine has DiskWarrior for Panther so we were going to try that before trying the TechTools Deluxe CD that I had just updated from the Apple site.
Went over today to do that. Unfortunately, we couldn't get the computer to boot up with the DW disk. It would boot up with the Install disc & TTD, but not DW. We tried booting with the option key. It did show that we could boot from "utility CD", but the minute we hit the arrow key after selecting it, we got a circle with a slash through it. We called DW support and they said that my computer was newer than the CD. This was strange since my friend's larger G4 Powerbook was only a couple of weeks older than mine and DW works fine on hers.
Anyway, we ran TTD and let it repair. Ran DU again and it still showed a problem that it could not repair. Ran it again--same thing. Ran TTD again--just to test. It showed that there was nothing that needed repairing. Ran DU yet again--3rd time for the afternoon. Did repair permissions first, then Repair Disk. Strangely enough, now it said the volume was fine and needed no repairing.
So, at least for the moment, things seem okay. Not sure exactly which step worked or if it was just a combination, but I'm just happy that it finally passed DU check.
I will continue to monitor for the next few weeks. -
I ran TechTools on a PowerMac (Dual 2.0ghz G5) that has many crashes and the "Volume Structure" test failed. Does this mean the HD needs to be replaced, or will reformatting the HD fix this problem?
ThanksI do not use this Mac myself- another member of our design staff does- and she seems to only have this propblem when using Illustrator (CS2).
There are some (older) threads on how we ran into trouble early on with combination of plug-ins, PPC apps, and running Ill and CS2 together.
A lean mean system with 4GB RAM helps. And don't import from G4/5 PPC apps, those have to be reinstalled.
I would run Applejack + Memtest. TechTools Deluxe latest may be free and add more, but DW4 should be indispensable to your "arsenal" of utilities - a must have.
If not a new drive, every drive needs to have two backups, consider that a minimum "rotating sets" AND a solid system image, no extras or frills.
Catching errors immediately and not rebooting etc to avoid one error on top of another is essential, to catch it early. Install Applejack and have people run that immediately, and follow up with a SAFE BOOT.
If someone needs to work, with an image of the system that everyone needs, it would be easy to pull a drive for testing and repair, reimaging, and try to keep any and all data on a separate drive that is frequently backed up. -
Hi there.I recently had to replace my hard disk due to failure.I had posted then at the time of failure looking for some help and I got some.Cool....But there seems to be a new problem.Just the other day I got a software update reminder pop up.So I clicked on install..It updated with new Java and a few other things.The last time I did an update I had a suspicion it had something to do with Java crashing my disk.Low and behold I did a disk repair tonight and Im looking at very similar errors again that I saw just before the last hard disk failure.These errors only appeared with the first hard disk after I updated Java and the same again after this update..Co-incidence?
Can some one translate these for me please.And also advise on what to do to correct it if it is cause for more concern.Thank You.
Ps.If this is on the way to failure again Im not buying a new hard disk.No way.Im sorry.If theres a connection between the hard-disk failure this and last time its up to Apple.
Thanks in advance.
Repairing permissions for “Untitled”
Reading permissions database.
Reading the permissions database can take several minutes.
Permissions differ on "Library/Application Support/ProApps/Internal Plug-Ins/BrowserKit/iLife.bkplugin/Contents/CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
Permissions differ on "System/Library/PrivateFrameworks/BrowserKit.framework/Versions/A/CodeResources ", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/ProKit.framework/Versions/A/Resources/Leopard Panels.bundle/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Warning: SUID file "Applications/Utilities/ODBC Administrator.app/Contents/Resources/iodbcadmintool" has been modified and will not be repaired.
Group differs on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/CodeResources", should be 80, group is 0.
Permissions differ on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/CodeResources", should be -rw-rw-r-- , they are lrwxr-xr-x .
Group differs on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/Info.plist", should be 80, group is 0.
Permissions differ on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/Info.plist", should be -rw-rw-r-- , they are -rw-r--r-- .
Group differs on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/MacOS/JavaPluginCocoa", should be 80, group is 0.
Permissions differ on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/MacOS/JavaPluginCocoa", should be -rwxrwxr-x , they are -rwxr-xr-x .
Group differs on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/MacOS", should be 80, group is 0.
Permissions differ on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/MacOS", should be drwxrwxr-x , they are drwxr-xr-x .
Group differs on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/Resources/Localizable.strings", should be 80, group is 0.
Permissions differ on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/Resources/Localizable.strings", should be -rw-rw-r-- , they are -rw-r--r-- .
Group differs on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/Resources", should be 80, group is 0.
Permissions differ on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/Resources", should be drwxrwxr-x , they are drwxr-xr-x .
Group differs on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/version.plist", should be 80, group is 0.
Permissions differ on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/version.plist", should be -rw-rw-r-- , they are -rw-r--r-- .
Group differs on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents", should be 80, group is 0.
Permissions differ on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents", should be drwxrwxr-x , they are drwxr-xr-x .
Permissions repair completeThank You Clio...My paranoid detective work was the only thing that failed...
Cheers.... -
I have a removable usb flash drive that I've been using for a while. Occasionally I need to erase it with disk utility to remove all of the past information it has held. This time around though the drive doesn't seem to be created (I'm not sure if I'm saying that the right way or not).
I've included a photo here:
http://northeasternxposure.com/help/drive.png
Normally there is the "983.0 MB VBTM . . ." drive with the "UNTITLED" one below it. As you can see the "UNTITLED" drive doesn't look like a drive, but has the icon of a document. And at the bottom it shows the capacity, yet none of it is available. This is why it won't mount. I've tried to redo it multiple times with no luck. Hopefully someone knows a setting or something that I should change to repair this problem.I went into Finder and it could still see the drive, yet not access it for some reason. So what I did was log out and then back in and everything was working fine again. I've got no idea why that problem had occurred, but thanks for the quick responses.
And I always do remember to mark helpful and solved. Thanks! -
Volume structure failed error #2 techtool deluxe
Hello,
can the volume structure be repaired if techtool deluxe cant repair it.I am having major issues here since the latest security update its taken me this long just to startup from TT discHi
I believe you will need TechTool Pro, as I don't know if Deluxe can do it or not, or Alsoft's DiskWarrior to repair your disk if Disk Utility can't.
Steve -
Help with Disk Utility and disk repair
I just ran disk utility to verify my hard drive and the report says this:
Verifying volume “Macintosh HD”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Checking multi-linked files.
Checking Catalog hierarchy.
Checking Extended Attributes file.
Checking volume bitmap.
Checking volume information.
Volume Header needs minor repair
The volume The volume sh HD needs to be repaired.
Error: The underlying task reported failure on exit
1 HFS volume checked
Volume needs repair
After saying that HFS volume needs repair, it won't let me repair the disk. That button is grayed out in disk utility. If I boot the computer from my OSX install cd and repair it that way, will it erase all of my data on my hard drive? Any ideas?
20" iMac 2.0 GHz Intel Core Duo Mac OS X (10.4.9) 60 GB iPod VideoTo repair a startup volume you must boot from your OS X Installer Disc:
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now shutdown the computer for a couple of minutes and then restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Why reward points?(Quoted from Discussions Terms of Use.)
The reward system helps to increase community participation. When a community member gives you (or another member) a reward for providing helpful advice or a solution to their question, your accumulated points will increase your status level within the community.
Members may reward you with 5 points if they deem that your reply is helpful and 10 points if you post a solution to their issue. Likewise, when you mark a reply as Helpful or Solved in your own created topic, you will be awarding the respondent with the same point values. -
This happens more often than not. I can't figure out what the issue is. At first I thought it was Safari, because that would quit on me. But when I reboot my trackpad won't work (arrow goes up and down, but not sideways) until I reboot AGAIN..and then sometimes, only sometimes, the Disk Utility window pops up to give me the options of restoring, repairing, etc. I don't have a back up and the last time I restored Lion it took up all my space on my HD. (I thought it would just replace what I had already). When I click on verify or repair, I get this:
Verifying partition map for “TOSHIBA MK5065GSXF Media”
Checking prerequisites
Checking the partition list
Checking for an EFI system partition
Checking the EFI system partition’s size
Checking the EFI system partition’s file system
Checking all HFS data partition loader spaces
Checking Core Storage Physical Volume partitions
Checking storage system
Problems were found with the partition map which might prevent booting
Error: Storage system verify or repair failed.
Verifying and repairing partition map for “TOSHIBA MK5065GSXF Media”
Checking prerequisites
Checking the partition list
Checking for an EFI system partition
Checking the EFI system partition’s size
Checking the EFI system partition’s file system
Checking all HFS data partition loader spaces
Reviewing boot support loaders
Checking Core Storage Physical Volume partitions
Checking storage system
Problems were encountered during repair of the partition map
Error: Storage system verify or repair failed.
Quite frustrating in that the computer is only 2 years old...I had a PC that lasted me 12 years. Not loving Apple so much anymore.In case you can't read your own writing, I assume you noticed the problem is with a TOSHIBA hard drive which is not made by Apple. Yours needs some repair or replacing.
Repair the Hard Drive and Permissions - Mavericks, Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
If the above doesn't help then you can purchase and try using Disk Warrior to try repairing the drive.
If the drive is permanently corrupted then you can try reformatting the drive:
Install or Reinstall Mavericks, Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
the Security button and set the Zero Data option to one-pass. Click on
the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion, Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
if none of the above work then replace the drive.
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