Help with End User License Agreement
Every time I try to view something in Adobe, my screen says "before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser"
I have uninstalled and reinstalled and accepted this agreement at least 3 times with no change. What am I missing?
I have a mac on os x 10.10.2
HELP!
Opening Reader by double clicking on its icon (in your Applications folder) and accepting the EULA. It's better to close Reader and restart your computer after this.
Similar Messages
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Problems with End User License Agreement
In April this year after trialling Acrobat Pro I decided to take out a year's sub to Acrobat Create. Since that time however I have been unable to open any pdf clicking on a web based (e.g. Google) url. Each time the following message appears - "Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement." I have of course downloaded Acrobat Reader but it makes no difference.
How do I resolve this problem please?Can't click Accept | Acrobat, Adobe Reader
Mylenium -
I recently updated my Mac operating system and now regularly get the above message whenever I click on website pdf(s). I have tried to relaunch Adobe Reader - but nothing remotely resembling an end user license agreement ever shows up. I can find nothing on the Adobe "help" sections that mentions anything about this problem. Any suggestions?
Tried this any number of times. I double click on the icon and nothing comes up - there is no lead, no directions, nothing comes up. I click on page top menu bar and can access legal notice page - but no end user agreement page shows up. Do I have to delete all Adobe Reader software and start over with a fresh download?
-
Hi i have an iMac with 10.9.3 and when i tried to open a PDF link or a PDF document in Safari 7.0.4 this message appears: "Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement". What can i do to solve this?
Back up all data before making any changes.
Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
Step 2
There should be a setting in the preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and check the box marked
Allow Plug-ins
Then click
Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder...
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari. -
very frustrated. downloaded reader but when I try to download pop up box says I have to accept end user license agreement but there is no place to accept it at. I need to download pdf asap for my business. Please help.
Hi Pat. I've done that, it opens up the install window again. If I click on install it says it's already installed. Nothing comes up that allows me to accept the end user agreement. I just retried and the same thing happens.
I appreciate your help.
Shelley -
This happens ever since I have upgraded to the latest reader for iOS.
Adobe Reader for iOS does NOT show an end user license agreement. It must be something else.
shawiya,
What is the version number of your Adobe Reader?
Would you take a screenshot and attach it to your next reply? On iOS, you can take a screenshot by pressing the Sleep/Wake button while holding down the Home button.
How do I insert an image or video and attach a file?
We should be able to tell a lot about your problem from the screenshot. -
Acrobat Pro XI problem+Accept End User License Agreement when opening a PDF inside IE
Hi folks, this issue has been challenging.
Acrobat Pro CC install
W7 X64
Deployment went ok after the code was worked out, but.....
We use Desire to Learn content management system at the community college where I maintain the student computers at. When running D2L and a PDF has been embedded in some course material, I am getting the message below and the PDF won't open.
“Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement" .
The only fix so far is to run up Acrobat Pro and run the program once. Fine and dandy, but we are looking at 700+ machines to clear in this fashion. The other part of this scenario we we also utilize Respondus Lockdown Browser to invigilate exams through D2L. Because of the "lock down" features, the student can't even get back to the desktop to run Acrobat and clear the message.
I have tried a number of GPO entries to no avail. As well, disabled the IE PDF viewer add-on. I ran Procmon with no results either; .
I have been scouring the Googlemachine and building on the GPO below to get around the issue with no results. I am hoping someone with a sharper eye than I can spot something or point me in the correct direction..
Thanks eh.
GPLabs-Acrobat Reader default .PDF file open
Computer Configuration (Enabled)
Policies
Administrative Templates
Policy definitions (ADMX files) retrieved from the central store.
Adobe Acrobat XI/Preferences/General
Policy Setting Comment
Show messages when I launch Acrobat Disabled
Adobe Reader XI/Preferences/General
Policy Setting Comment
Show messages when I launch Reader Disabled
Adobe Reader XI/Preferences/Startup
Policy Setting Comment
Enable Protected Mode at startup Disabled
Preferences
Windows Settings
Registry
ELUA=1 (Order: 1)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Acrobat Reader\11.0\AdobeViewer
Value name ELUA=1
Value type REG_DWORD
Value data 0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
EULAAcceptedForBrowser (Order: 2)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Adobe Acrobat\11.0\AdobeViewer
Value name EULAAcceptedForBrowser
Value type REG_DWORD
Value data 0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
ELUA=1 (Order: 3)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Acrobat Reader\10.0\AdobeViewer
Value name ELUA=1
Value type REG_DWORD
Value data 0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
EULAAcceptedForBrowser (Order: 4)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Adobe Acrobat\10.0\AdobeViewer
Value name EULAAcceptedForBrowser
Value type REG_DWORD
Value data 0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
bBrowserIntegration (Order: 5)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Acrobat Reader\11.0\Originals
Value name bBrowserIntegration
Value type REG_SZ
Value data 00000000
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
bBrowserIntegration (Order: 6)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Acrobat Acrobat\11.0\Originals
Value name bBrowserIntegration
Value type REG_SZ
Value data 00000000
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
bBrowserIntegration (Order: 7)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Acrobat Reader\10.0\Originals
Value name bBrowserIntegration
Value type REG_SZ
Value data 00000000
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
User Configuration (Enabled)
Preferences
Windows Settings
Registry
ELUA (Order: 1)
General
Action Update
Properties
Hive HKEY_CURRENT_USER
Key path Software\Adobe\Acrobat Reader\11.0\AdobeViewer
Value name ELUA
Value type REG_DWORD
Value data 0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item No
Run in logged-on user's security context (user policy option) No
Remove this item when it is no longer applied No
Apply once and do not reapply No
ELUA (Order: 2)
General
Action Update
Properties
Hive HKEY_CURRENT_USER
Key path Software\Adobe\Acrobat Reader\10.0\AdobeViewer
Value name ELUA
Value type REG_DWORD
Value data 0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item No
Run in logged-on user's security context (user policy option) No
Remove this item when it is no longer applied No
Apply once and do not reapply No
.pdf (Order: 3)
General
Action Update
Properties
Hive HKEY_CURRENT_USER
Key path software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pdf
Common
Options
Stop processing items on this extension if an error occurs on this item No
Run in logged-on user's security context (user policy option) No
Remove this item when it is no longer applied No
Apply once and do not reapply No
OpenWithList] (Order: 4)
General
Action Update
Properties
Hive HKEY_CURRENT_USER
Key path Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.PDF\OpenWithList]
Value name (Default)
Value type REG_SZ
Value data "AcroRd32.exe"
Common
Options
Stop processing items on this extension if an error occurs on this item No
Run in logged-on user's security context (user policy option) No
Remove this item when it is no longer applied No
Apply once and do not reapply No
Control Panel Settings
Folder Options
Open With (Extension: pdf, Program: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe)
pdf (Order: 1)
General
Action Update
Properties
File Extension pdf
Associated Program C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
Set as default Enabled
Common
Options
Stop processing items on this extension if an error occurs on this item No
Run in logged-on user's security context (user policy option) Yes
Remove this item when it is no longer applied No
Apply once and do not reapply No
Open With (Extension: pdf, Program: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe)
pdf (Order: 2)
General
Action Update
Properties
File Extension pdf
Associated Program C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe
Set as default Enabled
Common
Options
Stop processing items on this extension if an error occurs on this item No
Run in logged-on user's security context (user policy option) Yes
Remove this item when it is no longer applied No
Apply once and do not reapply NoHi technobyte,
Try using APTEE to do EULA suppression and check.
You might want to refer the docs:
Creative Cloud Help | Using Adobe Provisioning Toolkit Enterprise Edition
4 Installation Workflows — Enterprise Administration Guide
Regards,
Rave -
I was ALWAYS able to open Adobe Reader items on my IMAC but just recently it is giving me a message stating "Before Viewing PDF documents in this browser you must launch Adobe Reader and Accept the End User License Agreement, then quit and relaunch the browser. When I download Adobe Reader for MAC it does not give me an option to except and Agreement I am using OS 10.9 HELP ASAP!!
lindsey k wrote:
Before Viewing PDF documents in this browser you must launch Adobe Reader and Accept the End User License Agreement, then quit and relaunch the browser.
And... did you do what the message tells you?
lindsey k wrote:
When I download Adobe Reader for MAC it does not give me an option to except and Agreement
Nothing to do with the download; you need to open Adobe Reader once after the install is complete, and accept the EULA. -
Each time I try to open a PDF in Safari I am directed to this message:
"Before proceeding you must first launch Abobe Acrobat and accept the End User License Agreement".
This prevents me from viewing the PDF in a Safari window, or downloading the PDF file to my computer and viewing it.
No such option to "accept End User License Agreement" is avialable when I launch Adobe Acrobat. This problem has only occured since I undertook a trial of Adobe CC, and subsequently uninstalled it after deciding not to proceed with a license.
I do have Adobe 9 Acrobat Pro and Adobe Suite CS4 fully licened and operational on my Mac. I have never had this problem prior to trialing Adobe CC.If launching Adobe Reader doesn't help, try this.
1. Check the Applications folder carefully - put it into alphabetical order NOT icons. See if there is more than one Adobe Reader or Adobe Acrobat. If so, start each one in turn. Notice whether the message says "Adobe Reader" or "Adobe Acrobat" too.
2. If that doesn't help, even after quitting all the apps (Safari and Adobe Reader), downloading and installing again is worth a try. This will not make the message go away! But it might cause the license agreement to appear properly. -
JVM vs. end-user license agreement
Many end-user license agreements explicitly forbid to disassemble / reverse-engineer the code of a program. Does anyone know how this works together with the JVM, which effectively disassembles every class file it loads?
What the VM has to do is specified in the Virtual Machine Specification here: http://java.sun.com/docs/books/vmspec/index.html
A virtual machine does not need to decompile the code in order to be able to run it. It whould not help anyway. That being said, it's usually easy to decompile java class files (see: http://kpdus.tripod.com/jad.html) because they are not compiled to low level machine code to stay platform independent. I must say i've never seen a JVM that has the ability to display the source code, but there is no reason at it a JVM is not allowed to offer such functionality. But at the same time i don't need a JVM to do it for me, so it doesn't really matter.
You're might forbid decompiling the code, so a user may not use the JVM to decompile the code, but no JVM will decompile code to execute it, so no license agreement is broken until the user ask the VM software to decompile...
I don't know where you publish your programs but here in Holland i have the right to disassemble / reverse-engineer you binary for certain uses, this is specified by law and you cannot forbid it in a end-user license agreement. (Well you might try, but it won't hold in court.) -
I am using a Mac and have installed Adobe Reader for Mac, latest version. I cannot access the End User Licensing Agreement. I clicked on it and it gives me a message that I must launch Adobe, check that I agree, close and reopen. The problem is I can't find any way to launch Adobe because it appears nowhere on my launch pad, nor in my document files or on the control panel. Because of this, I cannot print bank statements nor can I get into my insurance companies billing department to make a payment. HELP!
How about in your Applications folder?
-
I am getting this response when I am trying to open a file: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.” What do I do? I have opened this up in the past without a problem.
Back up all data.
If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again. -
End User License Agreement + Safari 7
I get this message when trying to open a PDF in Safari 7.0.2 in OS 10.9.2
Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement.
Please advise ASAP
I spent my entire day trying to find an aswer how to slove this question. Your "chat support" is certinly not very helpful.Odd...
I'd recommend:
1. Download and install Reader - http://get.adobe.com/reader/enterprise/
or
2. Go to: Mac HD/Library/Internet Plug-ins and trash the AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin files and let Preview be your default viewer for PDFs in Safari.
The former being easier and better of the two. -
Everytime i try opening a pdf this message comes up "Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser" I have no idea where to find this agreement to accept it.
If you are in Windows (which we don't know), you can try using Windows Explorer to navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement. In Mac, with Reader closed, go to your Applications folder, double click on the Reader icon, and follow the lead.
-
Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.
I have tried to relaunch adobe but still keep getting same message. I can however download file and then open it with preview but would like to get this sorted!!Back up all data.
If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.
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