Help with entering product key

I have just down loaded Photoshop album starter edition, registered it, have a product key and I am the administrator for my computer. However, when I enter the key, the "Unlock" button remains grayed out and will not let me put in the code. How can I get into the program. Thanks for assistance.

Barb, Thanks for the timely reply. You're right I do have v. 3. Unfortunately, the solution suggested did not work. The product key is asked for on the registration page. The unlock button appears dimmed. You can enter the code but that does not change the unlock button (whether or not you press enter). Attempting to delete invisible characters has no effect - although this would more likely get some sort of a "wrong code" error after pressing unlock, which can not be done!? More ideas?

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