Help with Gmail IMAP in Mac Mall: Folders transfered from Exchange server

I'm in the process of migrating a mail account from an Exchange server over to Goggle Apps. I've transfered all old mail and the existing Exchange folder structure over to Gmail. Gmail doesn't recognize folders but instead reads the folder structure as Labels. When the account is subsequently imported into Mac Mail it appears that the orgiginal Exhange folder structure holds on the other side, which was my intent. These folders appear in Mail within the Mailboxes>Inbox.
However, there doesn't seem to be a way to insert a new folder into the Gmail IMAP account within the Inbox folder structure. I have successfully created a new "Mailbox" in Mail, but this appears to get inserted into the local version of the Gmail account much lower on the left hand side bar. It seems that I can pick up the "Mailbox" once it is created and move it up into the intended location, but only as a sub-folder. I am not able to promote it to the desired heirarchy or intended location.
Does anyone have any history with this or possibly a fix or suggestion?
Thanks!

My recollection is that unless you are a paid Hotmail account member, you cannot use Mail. Do a search within the discussion group, as I am not an expert, but I recall not getting Hotmail for that very reason.
Perhaps give gmail a try.....
That said....I still need some help with my posting! So please and thank you.

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Apple mail not syncing Sent folder with gmail imap

I'm running Apple Mail 5.0 with Gmail imap. The Inbox folder syncs perfectly. But when I click 'Sent' in Mail the folder is empty. How to keep the 'Sent' folder in sync with the Sent mail in my Gmail account?
Operating system: OSX 10.7
Program : Apple Mail 5.0
Thanks for your help!

This is the iPhoto forum - give the mail forum a shot
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Mail won't synch with Gmail IMAP

Same problem as so many other loyal Mac users on these forums...
New Macbook Pro 2013 running Mavericks 10.9.1 and Mail 7.1 (1827).
It's been synching fine with Gmail IMAP for months. Then two days ago, was no longer to synch incoming mail. I can still send Gmail fine. just won't receive new mail.
Yes, I checked my settings. They're fine.
I've spent hours on these forums looking up and trying the various home remedies: Repair Permissions, Take All Mail Offline/Online, Uncheck SHow All Mail Imap, nothing works.
Can we just get the %&*%&$ Mail to WORK?
What else can I do?

Mac Mail stopped synching my inbound GMail last evening. Was working fine for several months on 10.9.x. Non-GMail accounts worked okay. Connection Doctor was all green. Restarted Mail and the laptop a few times. Tried Safe Mode, repaired permissions and system disk.
There's a link to Google support at the bottom of the Mail > Preferences > Accounts window so I clicked it, poked around and found this troubleshooting suggestion on the Known Issues page a few minutes ago (link is below):
IMAP client stopped syncing mail from the server
If you are experiencing problems with your IMAP client, try changing the visibility of “All mail” and “Drafts” labels from the (GMail web) settings:
Click the gear icon in the upper-right and select Gmail settings on the top of any Gmail page.
Select the Labels tab.
Ensure that the "Show in IMAP" checkbox is selected for both "All mail" and "Drafts".
Neither of these were checked as I didn't want "All mail" sent down to my Mac. But changing these settings caused unsynced mail to be delivered. Permanent fix? Who knows? Thought I'd mention it though.
https://support.google.com/mail/known-issues/14973?hl=en&ref_topic=3394215

Mail 6.2 having issues with Gmail Imap

I have issues with Gmail IMAP online on mail 6. Restarting Mail helps getting new messages but soon become offline and cannot be reset. Read may post and tried what was discussed but yet could not find any firm answer. The problem seems started new after upgrade to osX10.8.3

Hey hikari07,
If your Gmail account cannot be added to the iPhone, it might be locked, try unlocking it.
https://www.google.com/accounts/DisplayUnlockCaptcha
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Hi guys, need your help with iCloud notes on Mac 10.7.5; I've found this feature's more useful comparing with stickers, however can't pin notes to desktop or dock, "double click"on the note doesn't work with this version of software.

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With an IMAP account, if "Store sent messages on the server" is checked does Mail only store mail on the server?

With an IMAP account, if "Store sent messages on the server" is checked (in Mailbox behaviors) does Mail only store sent mail on the server?
So should it not be checked if you want Mail to store sent mail on the server and the computer?
Thank you.
iHope

Hi Norm G,
Thanks for your comments and the link to further information.
With it checked you will get both on the server and the Mac.
I have it checked, yet when I pause the curser over Sent mailbox the tooltip says "Contents stored on server. Name on server: Sent Messages". Does this mean stored only on the server or also on the server?
What does your tooltip say?
At the moment sent emails only appear in that Sent mailbox. If Mail also stores them on the Mac should they also appear in another Sent folder "On My Mac"?
Thanks for your help.
iHope

Help with Moving Emails from Exchange Server 2013

Hi Team,
Help, I need a solution on how to copy incoming and outgoing emails together with their attachments and was hoping someone could help with a solution I need to find for this problem.
1) I have a need to copy all incoming and outgoing emails & attachments from Exchange Server 2013 mailboxes on a daily basis, so they can be archived into an external 3rd party database overnight.
I believe that the first step is that I can set up another Exchange mailbox, through Journaling to receive these emails.
Is there any way that these emails can then be moved direct from the Journaling mailbox that I have created, to a shared folder on the network? If so what format would they be sent out as e.g. .msg, .ems and what is the process?
Failing that, could they be sent to an Outlook client (not another Exchange mailbox) on the network and stored in a .pst file? (I have a program that will export them from .pst)
I would really appreciate any assistance that you can provide in this matter.
Regards, Greg.

Hi,
You can set auto-forward on journaling mailbox and auto-forward emails to another mailbox. Why don’t directly archive the emails from the journaling mailbox “an external
3rd party database”.
Thanks,
Simon Wu
TechNet Community Support

I am unable to see any POP3 or IMAP tab when I set up an account in my iphone 4S. Hence by default all my email accounts become IMAP and the messages are deleted from the server when I delete them from the iphone.

I am unable to see any POP3 or IMAP tab when I set up an account in my iphone 4S. Hence by default all my email accounts become IMAP and the messages are deleted from the server when I delete them from the iphone.

ok sorry everyone but i solved it myself but the solution is so nuts i've posted it here to help others who have the same problem.
to setup a comcast imap account on your iphone:
go to mail, contacts, etc in settings
under accts, select add account
select "other"
new screen, choose "add mail account"
now on the new acct screen you must enter your name, email address and password for your GMAIL acct ! (yes i said your gmail acct !, or some other acct with a NON comcast address).
hit next
then the acct verifies
when verified a screen will open with all the acct settings for this acct AND @ the top of the screen are the 2 buttons > imap or POP
select imap and THEN CHANGE ALL THE ACCOUNT information to the comcast account !
then hit next and the account will take a couple minutes to verify but it will verify and now you have a comcast imap acct set up on your iphone. The problem must be that when the iphone sends the initial verify acct info to comcast (if you enter that information first) the comcast server is simply not setup yet to signal the iphone that there is an imap option.

How do I find if IMAP is enabled on my company's exchange server

I am thinking that IMAP is enabled on my company's exchange server. How ever, I cannot connect to the the exchange server using my iphone?
Can some one enlighten me if they have got this working?
telnet abc.xyz.com 143
Trying xx.yy.ww.zz...
Connected to abc.xyzcom.
Escape character is '^]'.
* OK Microsoft Exchange Server 2003 IMAP4rev1 server version 6.5.7638.1 (abc.xyz.com) ready.

Thanks much for your response. Still scratching my head off
Here is what I found. I can telnet my company incoming mail server on port 143 & outgoing mail server on port 25 only when I am VPN'd in. When I am not VPN'd in I cannot telnet and get a response from them. telnet on incoming mail server on port 993 with and without VPN'd in does not get any response.
Can you verify if you can telnet your company mail servers from your terminal without VPN'ing in?
Mail app on my mac talks with exchange and works only when I am VPN'd in. It does not work when I am not VPN'd in.
Thanks

Migrate from Exchange Server 2011 to Mac OSX Lion Mail Server

Hi all,
I'm looking to migrate from Exchange Server 2011 to Mac OSX Lion Mail Server. I work for a company with roughly 30 employees and they use exchange for mail, contacts and calendars. We want to take full advantage of OSX Server and to completly get off of exchange.
What are the best ways to do this? Are there any tools available to help this process?

I agree with the points made by Strontium90. If you have any PCs then Apple's mail/contacts/calendar software is a poor choice. Kerio Connect as a mail/contacts/calendar server would not only support Macs but would also do a good job supporting PCs running Outlook.
If you are going to become a pure Apple site, then you could use just the Apple software and this would be cheaper than using Kerio. For 30 users this might be a suitable solution, however even in a pure Apple environment many people prefer Kerio. For example I find Kerio much more pleasent when dealing with email addresses across multiple domains, email aliases, email group addresses, and so on. Kerio also has built-in email archiving, that is keeping a record of all emails. Kerio also provides a web-browser client for accessing email, calendar and contacts. It is worth noting that as standard Mountain Lion Server no longer includes a webmail feature. While I personally find the Kerio webclient rather ugly it does work.
There are some annoyances I have with Kerio, firstly they have always charged a 'maintenance' fee for their software. This provided access to software updates, and in the past also provided access to Kerio technical support. Unfortunately they now only let you make two (2) support cases per year for that cost, and you now have to pay extra for any more cases. Also while they added support for EWS (Exchange Web Service) to allow using Outlook 2011 for Mac as a supported email client, they did a poor job of this so that it does not work properly with any other EWS compatible client. This means it will not work in EWS mode with Apple Mail, nor with Outlook for Windows. While there are other ways to connect these other clients, this seems a foolish move and there have been plenty of requests to fix this.
Apple's Mail client uses EWS to connect to a 'real' MS Exhange server.

Mac mini wont connect to exchange server

i cannot connect my mac mini to my office exchange server. i was able to connect my ipad and iphone, but cannot figure out how to connect the mac mini using the same techniques. i unchecked autodiscover and still no luck

Hmm, the fact that that link didn't work may be thekey, here's that page anyway...
By Erik Eckel
October 25, 2011, 6:00 AM PDT
Takeaway: Erik Eckel addresses a common problem — trying to get Lion Mail connected to Exchange servers. Here are some tips for how to do it.
Many technology professionals become frustrated when connecting Macs to Exchange servers. The frustration typically results from a misunderstanding of Microsoft Exchange technologies. Here’s what Lion users and administrators should know.
Exchange Web Services is the key
When connecting a Mac OS X Lion system, the email server should be running Exchange 2007 or 2010. Microsoft Exchange 2003 does not leverage the newer Exchange Web Services (EWS) introduced with the 2007 platform. iPhones and iPads leverage ActiveSync technology, which is one of the reasons those mobile devices typically work with Exchange 2003 servers.
While there are workarounds for connecting Lion systems to Exchange 2003 servers, including leveraging POP3, IMAP or browser-based OWA technologies, those solutions are less secure and support fewer capabilities. Anyone considering such options should remember that Microsoftsuspended mainstream support for Microsoft Exchange 2003 in April 2009. Organizations still dependent upon Exchange 2003 infrastructure should already be planning if not implementing their Exchange 2010 migrations.
Connecting Lion Mail
Assuming an SSL certificate is installed, DNS A and MX records are properly configured, and the organization’s firewall passes the appropriate traffic, you can follow these steps to connect Mac OS X Lion’s Mail application to an Exchange 2007/2010 server:
Open Mail.
Click File and select Add Account.
Specify the user’s name in the Full Name field. Enter the email address and type the password associated with the user’s Windows/Exchange user account, then click the Continue button. Mail will search for the associated email server; users may have to click Connect if Mail reports it cannot verify the identity of the email server.
When the Incoming Mail Server screen appears, select Exchange from the Account Type drop down menu.
Within the Incoming Mail Server field, specify the email server, providing again the user name and password.
Check the Contacts and Calendars boxes if you wish also to synchronize those items, then click Continue.
If SSL is to be used, check the Use Secure Sockets Layer (SSL) box on the Incoming Mail Security screen and then click Continue.
An Account Summary will appear. Review the information entered to ensure accuracy, then click Create.
Connecting Outlook 2011
Microsoft Outlook 2011 users can configure the application to connect to properly configured Exchange servers by following these steps:
Open Outlook 2011.
Click Tools and select Accounts. If an account already exists, click the + icon and select Exchange. Otherwise, click Exchange Account from the Add an Account screen.
Enter the email address within the E-mail address field, then specify the authentication method. The most common method is likely the default user name and password configuration. Once you supply the requisite information, click the Add Account button (note Outlook selects the Configure automatically box by default).
If Outlook is unable to automatically configure the account, you will need to specify the server address, then click Add Account.
The Accounts screen will then appear. If additional settings must be configured, click the Advanced button. From the Server tab, you can override and update ports and change the server address, among other options. The Delegates and Security tabs, meanwhile, enable configuring delegate users, digital signing, and encryption certificates.

Gmail IMAP on Mac/Exchange on iPhone HELP!

Hi.
Hopefully someone can tell me my best option here. On my iPhone I have my Gmail account set to use the Exchange active sync...however if I try to use the settings I have in my phone for Mail.app the server just times out. Since the iPhone works fine I'm only going to talk about my Mac.
I'm running 10.8.2
When I first set it up using Preferences > Mail, Contacts, Calendars, I made sure that I cleared out any possible old keychain entries as I used to have this account set up as IMAP on my Mac. When I first set it up, it simply said that the server (m.google.com) was unavailable (I had that set as both the internal and external server). In looking at the ports, which were set to 443 and 80, I changed the 80 to 443...that at least got mail checking the server but then it just times out.
The main question is does anyone know how to set up GMail Exchange on Mail? I have a feeling the issue is getting the proper Internal and External server paths.
If you do you might be able to help....the problem is further complicated by the fact that I'm using Gmail to handle mail from my own domain...so its not [email protected] but [email protected]
Why the settings my phone uses aren't sufficient is beyond me...
Any assistance is greatly appreciated!
sparky

AceNeerav wrote:
True. And that doesn't help. It only messes things more. I guess Both Google and Apple want things their own respective ways and that's creating trouble for us.
yes, they do and yes, it does.
I don't have an iphone so don't know how things work there but here is how things work with Mail and gmail.
1. you mentioned something about suffix. it should be set to
[Gmail]
2. go to webmail gmail interface->settings->labs
and enable the "Advanced IMAP controls" lab. then go to settings->labels and remove the "ll Mail" folder from being offered from IMAP download. there is no reason to have it downloaded as all it will do is download everything the second time and eat up your hard drive space. you can also optionally do it with the Spam mailbox.
3. an important thing to understand is that gmail and mail create their own folders for several things and insist on using them by default.
Gmail default folders: Mail default Folders:
Sent Mail Sent Messages
Trash Deleted Messages
there is no way to force webmail gmail to use nondefault folders. but you can do it with Mail. i suggest you do that to keep things synchronized between webmail and Mail
select the "Sent Mail" folder in the IMAP section of gmail. then go to mailbox menu->use this mailbox for->sent
do the same with the "Trash" mailbox in the gmail section and set to use it for Trash.
after this you can delete Sent messages and Deleted messages mailboxes from the gmail IMAP section unless you want to keep looking at them for some reason.
The drafts mailbox is called the same both in Mail and gmail so you don't have to rename it but I suggest you choose the option not to keep drafts on the server. but that's up to you. same for the junk mailbox. I have the option NOT to keep junk mail on the server.
I had to do this one every mac I use to access gmail via Mail but it's all pretty sane and in sync now.
Neerav

Help with GMAIL in Mail Program....

Hi,
I am using the Apple Mail Program in Leopard and just picked up a Gmail account. I want to set up my Gmail account on 4 different computers work/home/laptop) that I access all the time and am hoping I can set it up so that wherever I check my mail it looks more or less like it does on Gmail.com with respect to the emails:
1. All mail that I've deleted on another computer is gone from all the other computers when checking mail on those other computers. Is that possible??? Currently, I use a bellsouth.net account and a .mac account, and when I log on to any of the computers via the mail program, it gives me all of my 'new mail', whether or not it was deleted on another computer.
2. Sent mail. Is there any way to send it on one computer's Mail program and have it show up in my Sent box on the other computers?
3. Ditto on Trash and other folders
I did try to set it up my Gmail account using IMAP but I thendeleted the account on Mail because it looked 'weird'. I had a Mailbox in my Inbox for the Gmail account and then also another whole separate, duplicate Gmail account (with All Mail, Drafts, Sent Mail, Spam, Starred, and Trash Folders) further down the left side of mail. In testing an email to gmail account from my .mac account, the mail ended up in two places in my Mail and deleting one did not delete the others.
If this cannot work, I can just go to gmail.com. BUT, I so love MAIL that I am hoping there is a fix to all this.
Thanks in advance for any help you can provide.

My recollection is that unless you are a paid Hotmail account member, you cannot use Mail. Do a search within the discussion group, as I am not an expert, but I recall not getting Hotmail for that very reason.
Perhaps give gmail a try.....
That said....I still need some help with my posting! So please and thank you.

Difficulty consistently syncing mail.app with gmail IMAP

I've got my gmail account mapped to mail.app via IMAP. However, when I move a folder from inbox to a gmail folder (within mail.app) that gmail folder shows up as empty and only through gmail webmail does it show up!ail! I've got four emails in my @W-F folder on gmail, but while the @W-F imapped folder shows up in mail.app, the emails within it do not. Please help with this syncing problem. I sincerely appreciate it. Thanks.
All the best,
John

Hi patrico.
If I’ve understood it correctly, it’s as if Mail was simply not checking for mail on the server...
Could it be that the account is in an “offline” state? Is the Mailbox > Go Online command enabled or disabled?
What’s the time interval chosen in Preferences > General > Check for new mail?
Go to Preferences > Accounts > Advanced. Is Include when automatically checking for new mail ON or OFF?
<hr>
Do you have any Mail plug-ins? In the Finder, go to each of the following folders (if they exist). What do you see there?
/Library/InputManagers/
/Library/Mail/Bundles/
~/Library/InputManagers/
~/Library/Mail/Bundles/
To make accurately reporting this information easier, open /Applications/Utilities/Terminal, type the following command (you may just copy it from this post and paste it in Terminal), and press <Return>. You may then copy the output of that command from Terminal and paste it in your reply to this post:
ls -1 /Library/InputManagers /Library/Mail/Bundles ~/Library/InputManagers ~/Library/Mail/Bundles
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.

Z10 Issues with GMail Imap / Microsoft Active Exchange

Hi,
I have seen lots of posts coming in on here and on crackberry.com about issues with emails. But I couldn't find any posts on the issues that I am having.
Just purchased a new Z10, coming from a BB 9900.
I would like to setup my gmail account on here but I am getting unexpected results. I have tried many different ways, gmail, imap, Microsoft Exchange ActiveSync and pop3.
What I find different from everyone is that I have a bunch of filters set up that auto direct some emails away from the inbox and into labels (folders). So I know things have changed from the 9900, but the way it happened on there was that a new email would show up in my unified inbox on the BB whether or not it was filtered. Then after reading it, I would have to search for it because it wouldn't actually be stored in the inbox. Which I was fine with.
We'll have my email description setup as "Personal"
Issues that I am having:
Imap set up:
- When I go from hub to my "Personal" box, it is a duplicate of my inbox. Looks the same as my inbox in mail.google.com, all nice and dandy.
- Emails that go directly to my inbox show up nice and quick and give me a notification in the hub etc.. that an email has shown up.
- Now when I receive an email that is being filtered. Gmail.com has it right away in my labels. So I know it's there. I can wait the 15/30 minutes that is setup for the sync, but I never get a notification of the email. If I go to the folder (by clicking on the drop down by the email description) then it shows up there with the yellow mail saying that it's a new mail. But there still isn't a notification saying I got a new email.
So that's IMAP.
M$ Exchange ActiveSync set up:
- Initially, going straight to my personal box from the hub makes it look somewhat like what it did on my 9900. Inbox, and filtered messages all showing up in the default view.
- If I receive a NEW (not part of a conversation) message that is/is not being filtered it shows up in this default view and I get a notification in the hub.
- Once I read that email, then go back to the default view. IF it is a msg in the inbox, it disappears and the only way I can find it is by going to the drop down then to the Inbox. But this seems to be random, sometimes it stays, sometimes it disappears. Also, if it gets moved directly to the inbox and I get a reply to that message I don't get a notification for a new email.
- If the email is a filtered email, it stays in the default view.
- Now if I get an email that is part of a conversation to a filtered email, I don't get a notification that I have a new email, but if I go to it from the hub, it's marked as a yellow mail symbol stating that it is new. Read that email, it stays in the default view.
So that's M$ EAS.
Email:
*******@gmail.com, so not a Paid Account or anything, just a regular gmail account. IMAP settings turned on and setup.
Hub Settings:
Display Style: conversation
Display order: name, subject
display message count: on
display new message indicator: on
show filed messages: on
show sent messages: off
Download images automatically: off
delete message confirmation: off.
Oh when I tried the gmail setup I believe it just used the same settings as IMAP. Pop3. just a disaster, all my messages were brought in (sent/receieved) marked as unread. Won't even bother with Pop3.
I'm not sure if I'm doing something wrong with my setups, or that this is the way it is designed. I really don't want to have to check each folder everytime to see if have a new email. And I don't want to change my gmail setup so that nothing is filtered. I thought I had solved it with the M$ EAS but with the random moving of messages to other directories, it's a no go aswell.
If anyone has any ideas or suggestions for me it would be greatly appreciated.
Thanks.
Curtis

Hi,
I'm the author of the article linked to above. I appreciate the reference, but I don't think my article solves the OP's particular issues. To date, I've not found a way to enable notifications on new content in subfolders. I think this is a limitation in the BlackBerry 10 email client.
Since the paint is still wet on this OS, we can expect to see some improvements in forthcoming service releases. CalDAV for example is known by BlackBerry to be broken with Google Calendar. No ETA to fix at present. BlackBerry will have to address that, and soon.
I don't yet know if OS 10 is going to gain the traction the BlackBerry needs to survive in the market. If it does, I suspect we will see some third party email apps appearing in BlackBerry World in the future, with enhanced IMAP functionality. There's some precedent for this and we've seen similar happen on other mobile platforms. In any case, until BlackBerry does some email client rewrting, or an enterprising developer plugs the gap, I think the OP's niggle is going to remain. At the time of writing, BlackBerry World is showing a White Screen of Death. Figures.
One thing I'd urge all Google Apps users (especially of free accounts) to bear in mind is that Google will be pulling the plug on ActiveSync in the very near future. I've blogged about this in more detail, in a followup to my previously-mentioned post: Gmail + Google Apps on the BlackBerry Z10.
I hope this clarifies the position, even though the reality is less than satisfactory.
Rob

Help with Gmail IMAP in Mac Mall: Folders transfered from Exchange server

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