Help with HP Envy 100 D410

Hi, i recently got my printer about a month or so ago. It worked fine....and it printed fine...
But when i try to print things out now, it wont print. I checked the networking wireless setting on the printer....on the printer it says its connected. I printed a wireless report from the printer, and it said that no problems were found.
However.....i cant even find the printer on my network on my computer now. When i try to run the envy setup on the computer, the printer cant be found........even though it says on the envy touch screen that there is no problem, its connected, ect....
It has printed out things before.....not quite sure why its like this.
I tried closing my firewall and trying to search for the printer with the setup....still cant.
Help on this would be greately appreciated

I had a similar situation just yesterday. There's an easy solution if you're having the same problem... but don't know for sure at this point.
First of all, assuming you know for sure that the computer(s) and printer are indeed connected to the same network, can you ping the printer? (Or just try typing ther printer's IP address in your web browser's address box to access the embedded web server)
If no.... what make/model is your router?
While I am an HP employee, I am not a expert on all our products. If I offer advice, I'm not speaking for HP on how to solve an issue, but I'll do my personal best to help you.

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HP ENVY 100 D410 Printing issues...

I have an HP ENVY 100 that has recently started having printing issues. We recently upgraded to Mountain Lion and had no problems in the upgrade nor have we had any other software that we've changed. The problem seems to be somewhat random and the results are always the same. When commanded to print the printer acts as if it is running out of ink and then distorts the fonts creating vertical lines on the page and skipping rows creating what almost looks like a bar code. It's most peculiar and the only way I can find to solve the issue is to completely restart both my system and the printer. Thinking that I had a driver issue on my Mac I used the utility on the printer to update drivers and none were found. To insure that the problems wasn't isolated to just my machine I tried our laptop as well and it seems to have the same problem. Has anyone had a similar problem?

Hi Talon,
That more liekly related to the software indeed, I would suggest trying the following steps:
Reset the printing system as listed below:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01371980
Open the Applications folder, then Hewlett-Packard and then open the Device Utilities folder, launch the HP Setup Asisistant and follow the steps to reconfigure the device.
If there is no Hewlett-Packard folder simply re-add the printer by clicking the plus button under Print & Scan.
Now try printing and follow for any difference.
If the same persists uninstall any HP Software by following the HP Uninstaller under the Hewlett-Packard folder.
If there is no Hewlett-Packard folder follow the steps listed under Mac OS X 10.6, 10.7, and 10.8 > I used Apple Software Updates to install the product software below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02440673&tmp_task=useCatego ry&cc=us&dlc=en&lang=en&lc=en&product=5157536#N1305
Download and isntall the latest Lion Software below:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-97934-2 &cc=us&dlc=en&lc=en&os=219&product=4073738&sw_lang=
Once completing the installation click the Apple icon and install any available Software Update.
Shlomi

Help with hp LaserJet 100 color MFP M175nw

Hi all, have run the suggested HP troubleshooting solutions for the below problem but still persists.
When I print from any programme I get yellow smudges along the edge of the print outs at regular intervals. Initially I thought it was yellow toner smudging at the edges somehow and cleaned all the rollers etc. No joy so now think it may be light burn marks on the paper? Out of ideas to resolve the issue. Any suggestions gratefully received. Thanks

Hello,
I'm going to keep this short and simple.
We are/were hp partners once, I bought myself a HP Laserjet 100 color MFP M175nw at Staples in Belgium (Staples is bankrupt meanwhile - a pity for their employees)
I ordered toners on tonershop.be, these toners are approved, HP was fined for this sort of behaviour as 100% valid replacement.   HP forces me to do a software update, next thing I'm seeing is a big warning that I'm using counterfeit products and that I need to contact HP.   This is the world upside down, HP is violating the European free market.   Not the poor guy that wants to make an extra buck, for an underpaid salary in a sweatshop somewhere.
My printer is ruined (I have +25 years profound technical knowledge, experience,whatever)
But my printer is still under warranty no?   No HP (online tells me it isn't) so back to Staples, fortunately they had a copy of my invoice, so that I can be repaired in warranty but no, I the evil HP partner that sold for multiple hundreds of thousands of euros worth of HP products, I used LEGAL replacement toners. Sorry Mr you have to buy a new printer.
Well I don't.    I'm going to take this whole sage (with the microchips with false information, on the toner cartridges full off very expensive toner powder.   And I'm going to mail it to Neelie Kroes and I really hope that HP get's convicted for market manipulation, price agreements, putting themselves above national legislation and lot's of other misconducts.
And because of management that is only interested in greed and their 25th Villa, Tesla car, Island, it will be the HP employee that pay the price for this sort of arrogance and plain stupidity.
HP: You have my contact details, send me an email.
And then the 'too big too fall' companies annoy you with useless questionnaires about their customer service, they ask themselves why nobody is buying their products and so on.
Anyway, for this type of printer I know the story from A-Z meanwhile, I have kept all evidence, invoices and whatever and once again I was once somebody that made you company what it is today after the HP/Compaq merger.
You board of directors, top management, yes Mrs. Ex CEO from Ebay), that is why people don't buy HP anymore.   High Prices, no service.
I prefer to keep this reaction anonymous, one could imagine why.
But I have my a digital print of this post, and signed it with a digital signature.
Because everything what I mentioned above is how it is.
Stop ruining our planet and the future of my children for your own greedy behaviour.
Mr X.
Once HP Partner blah blah blah

Help with HP Envy 5530 and Mac

I have an HP Envy 5530 all in one printer. I also have a macbook pro. I am trying to scan a multiple paged paper document into one single file on my computer so that I can upload it to a school website as well as e-mail it. Will someone please give me clear step-by-step instructions!

Hi @bobonicole
I can help you scan multiple pages to one singe file. What version of Mac OSx do you have? The key to saving multiple pages to one singe file is to save the file as a PDF and select the option below that says 'save all pages to a single file'.
For helpful and thorough instructions, select your OSx below;
How to Scan: OS X v10.9
How to Scan: OS X v10.8
How to Scan: OS X v10.7
How to Scan: OS X v10.6
Please let me know if you require further assistance. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

I have a envy 100 D410 and I want to print from my Iphone but my Iphone does nota recognize it

Wat moet ik doen om op mijn iPhone een printer te kunnen kiezen ? Tot nu toe vindt mij iPhone geen printer

Please see here for details:
http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/AirPrint-how-to-use-Apple-s-AirPrint-solution-...
I work for HP.

Ok I am having issues with my HP Enby 100 D410. Need help setting up eprint, and keeping connected.

I opened up my printer, set it up, connected. But I cant seem to keep connected. I have an eprint email address set up, but the printer reset and now wants me to set up an new eprint using a different code. How do I get the [email protected] email back. It says "someone already has address..." duh, that's me..! This printer has been more than frustrating. HP support says open 7 days a week, 24 hours a day. But when I call, they are closed and only open during certain days and hours... why advertise differently? I also cannot seem to get my printer to align the printer cart.. stops halfway. Need this to test scanner. Anyone with helpful advice?

Hey mwright286!
Sorry to hear you're having a problem with your Envy and ePrint! Let me see if i can address the issues you brought up here. HP support for printers is 24x7, if you are receiving a message otherwise you may be dialing the wrong number or selecting the wrong options through the prompts.
As for the ePrint issue you're having, if the printer's Web services has somehow been reset and the printer gave you a new code to setup ePrint with, unfortunately that address is not available again for 6 months. Make sure you don't turn web services off and then back on unless necessary as this will reset the email address.
If your printer is having alignment issues though, it is very possible that there is a hardware problem with the printer. Try following this document. If you are still having trouble with the alignment then you will want to call support at 1-800-hpinvent.
Hope this helps!
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

Envy 100 eAll-in-One D410a (US) doesn't work with cartridge HP300 (Europe)

Hi all,
I bought a HP Envy 100 eAll-in-One (CN517A) D410A in 2011 when I was living in the US. I always used HP60 cartridges without any problems while in the US.
In 2013 I was relocated to Europe (Luxembourg), and recently my last supply of US-bought HP60 cartridges run out, so I went out to buy new ones. HP60 is not available where I live, so I bought HP300 which explicitly says on the box that it is suited for "HP ENVY ENVY100 D410a". However, when I put them in the printer I get a "The cartridges listed above are not intended for use in this printer as it is currently configured." error on the printer.
I tried the eight solutions as explained here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02436437&tmp_task=solveCategory&cc=us&dlc=en&la...
None worked. I put back in my old HP60 cartridges and did no longer get the error message and I can print (but poorly because these cartridges are almost empty).
Could it be that the HP300, by design, does not work with the US-built printer that I have even though the HP300 packaging box clearly says it should? Is there a way to make it work (firmware update?), or do I need to either buy HP60s from the US or get a new printer here in Europe?
Any clues or pointers to a possible solution would be greatly appreciated!
Kind regards,
Paul

Hello pvgelder76, and welcome to the HP Forums.
I understand you are having ink compatibility issues. To have your printer regionalized, I would suggest contacting HP directly. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide.
Thank you for posting on the HP Forums.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

I bought the HP Envy 100 printer with my new Macbook Pro 13" and it does not seem to work with Lion. Any suggestions?

I bought my daughter a new MacbookPro 13" for grad school and selected the HP Envy 100 printer from the Apple Store website. When I just tried to install the printer, it said that that the software was not compatable with Lion. Any suggestions as to how to get it to work?

Sorry, but the response just takes you to the HP site which is of all possible assistance short of actual help!!
HP (and Apple?) need to fess up and tell all the people who have HP printers when they will "just work" with their machines and OS X Lion.... because for many of us, they just don't! It isn't rocket science guys.... blithely telling us that downloading S/W updates from Apple doesn't help.... because they don't solve the problems!

Help with two DIVs as columns at 100% page height

I've got two DIVs side by side on my page and I want both columns to fill the page from top to bottom.
The left DIV stops about half way down the page.
There are DIVs inside of each column.
My test link is: http://faceworks.webtestingsite.net/pages/facials.html
Here's the CSS I used for the columns,
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body {
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Thanks for your help with this

You cannot safely force the height on those divs, without also getting ugly vertical scrollbars.
Your choices are three -
1. Use Faux columns (Google it) to make it *look* like the divs are the same height.
2. Use javascript to actually dynamically determine what height to use for the columns.
3. Use CSS3 to make the adjacent columns behave as if they were two adjacent cells in a table, resulting in them being the same height.
My preference is #1 - it's easy and VERY effective. I don't like #2 as a solution, and #3 works beautifully if you are not worried about supporting IE6 or 7.

I have downloaded adobe download assistant but when ever i click on sign in it says 'error communicating with adobe (error 100). please help.

I have downloaded adobe download assistant but when ever i click on sign in it says 'error communicating with adobe (error 100). please help.

Boskou41043636 for information on how to resolve error 100 please see Troubleshoot Adobe Download Assistant.

TS3276 cannot receive mail after i sent a large photo. A new folder appeared called "recovered messages" with the over 100 recovered emails of the same email of the one i sent out. i have read apple support and done everything they suggest. Help!

I cannot receive mail after i sent a large photo. A new folder appeared called "recovered messages" with the over 100 recovered emails of the same email of the one i sent out. i have read apple support and done everything they suggest. Help!

How large is 'large'?

My print apps will not connect to the internet ENVY 100 e-All-in-One Printer series - D410 (CN517A)

My print apps will not connect to the internet ENVY 100 e-All-in-One Printer series - D410 (CN517A)
The printer is connected and all other functions are working, it is just the apps get a connection error when I try to connect.

Check out this document. It's about this specific error. I had the same error message and downloaded all the updates. Now the web apps are working.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02855106&cc=us&dlc=en&lang=en&lc=en&product=407...

Envy 100 d410a cannot print w/ win8 but ok w/ win7 or mac

envy 100 d410a prints on mac, 2 win7 64 bit, installs on win8 touchsmart 64bit but cannot print, bonjour cannot locate it
1 mac
2 win7 64bit
but cannot print with win8 64bit touchsmart.
Drivers installs fine and find/creates the printer in the devices list - LSD410_Basicx64_1315 but printing test page doesn't work. even tried to disable norton firewall temporarily. windows firewall is disabled by norton.
Bonjour printer wizard used to find it but not anymore with win8.
any solution?

Using the uninstaller in the HP folder, uninistall the HP software completely.
Restart your PC.
Download and install the latest software for your printer from the "Support & Drivers" link at the top of this page.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Mac Acrobat Pro v9.4.1 will not print to HP Envy 100

Adobe Acrobat Pro 9.4.1 for the Mac on Mac OS X 10.6.5 or 10.6.6 was printing PDFs find to my new HP Envy 100 printer.
I have the latest driver updates on the printer.
I've tried deleting Acrobat preferences files - a common tactic to take on a Mac that clears up lots of issues. It didn't this time.
I can take the very same PDF files and print them from the Mac OS X utility Preview just fine with no issues. Try Acrobat no luck.
Not sure how to proceed right now. I see Acrobat go through the motions of printing and I even see the HP printer icon appear in the Finder dock like it does anytime you print from an application, but it quickly disappears and then the printer never does anything. Nothing is queued. It is almost as if Acrobat sent a zeroed out or null file to the printer queue.

I have the almost exact same problem. Popped up out of nowhere. When I tried to print something today wirelessly from my Macbook, the computer tried endlessly to connect to the network, but failed. Everything is fine when I directly connect the printer and the Macbook. I have now deleted that networked printer from my list and when I try to add a new printer, the system is not finding any printers.
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envy 100 printer screen shows only hp logo. Doesn`t respond when it is touched.

Hi artie11235,
I understand the front panel of your HP Envy 100 is unresponsive and you are only able to see the HP logo. Please start here: The HP Printer Won't Turn On or Respond When the Power Button is Pressed. If you have completed all steps listed here with no success, I suggest calling our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl
I hope this helps!
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Help with HP Envy 100 D410

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