Help with ichat errors-have read recent topics but need more help

Hi, I have searched the topics in here and have seen a lot of different answers to this, but I am not sure where to begin since they seem so complicated. I am trying to get ichat to work with a colleague and we get the -8 error. I am using a linksys 54 router. Can someone give me a simple answer as to where to begin to fix this? Thank you

Hi,
There is no simple answer.
It depends on what details are in the log for your Error 8 as to where to suggest you look and change settings.
In Broad terms Error 8 is about ports not being open or a NAT issue between you end and the other.
1) Use UPnP in modems and routers where you can.
2) If the Mac firewall is On set the iChat ports as there is no preset.
3) make sure the ports are allowed in your modem and or router if you don't have UPnP
4) do not have two devices issuing DHCP IP addresses.
5) If the log is essentially blank after the last error 8 and the start of Binary Images the problem could be your ISP or any VoIP device you have.
That should start you off for the next set of questions
10:45 PM Tuesday; October 23, 2007

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