Help with icloud restoring backup please?

i had to send my iphone 5c for repair and they sent me a brand new 5c so when i turned it on i had to set the phone up again & I restored a backup from icloud that i backed up on the day just before i sent off my iphone to be repaired  but the backup did not restore my data and history of the games apps i have on my iphone even though i did back up the games!  does icloud not back up the data of games?
also when i connected my new phone to itunes there was no record of the backup i did on the day i sent off my old phone???

How the lock works is explained by Find My iPhone Activation Lock and Find My iPhone Activation Lock: Removing a device from a previous owner's account.
On YouTube you will find some videos helping bypassing the lock and get access to the contacts. With some luck you can contact the previous owner and force him to remove the iPhone from the devices list at icloud.com/find.

Similar Messages

  • Need help with icloud activation lock please

    hi firends
    i have be dragged by apple for last 3 weeks or so i had purchased a device in new zealand with orignal proof of purchase submitted to apple icloud team and the best part is they re validate it with the pervious owner and got the same copy if purchase from them when i try to call them up they said they have submitted to the concern department for unlocking and yesterday i get an email saying they cant do it as the shop who sold in new zealand has bought it from USA and now they need the receipt from there to make it work where all legal check up was done and everything is crystal clear APPLE IS JUST HARASSING me for no reason this why people now do want to promote APPLE when a genuine case is presented to them with complete info from seller to buyer and all documents they not ready to unlock it. i highly request every one to please raise this type of concern and get this one voice to TIM COOK AND HIS TEAMthat why genuine person are being left behind where the same icloud can be unlocked by paying to hackers who help people like us to trust them more then APPLE.
    I hope MR. TIM COOK read this and have a good look into helping genuine person who are stuck with this type of issues please.
    thanks again guys for reading my sad story.
    cheers
    3horse

    How the lock works is explained by Find My iPhone Activation Lock and Find My iPhone Activation Lock: Removing a device from a previous owner's account.
    On YouTube you will find some videos helping bypassing the lock and get access to the contacts. With some luck you can contact the previous owner and force him to remove the iPhone from the devices list at icloud.com/find.

  • I had asked for some help with ICloud  3 weeks ago but no one answered, cloud has my old email and will not let me sign in my Iphone has not backed up in 9 weeks probably same for my iMac cannot even et to my photos. HELP please  Sandie P

    Had asked for help with iCloud 3 weeks ago.  Cloud has my old email and I no longer know the password, wont't let me sign in with new email.  When I talked with apple cust service they assured me that everything associated with apple would change over.  NO it did not! Cannot find how to get cloud to change this. My Iphone says I have not backed up in 9 weeks because of iCloud.  Can anyone help me or give me some advise please
    Thank you so very much
    Sandie P

    Same thing happened to me. My son's iPod touch suddenly started indicating that my "username or PW had changed" or was "incorrect" so I paid Apple $30 to find out that all that was required was updating the software by plugging his iPod into my computer & syncing with iTunes. My problem was then solved.

  • Hi, i had backed up my data and then when i restored my phone with the restore backup option, all the photos, music where there but no apps. Al my apps are disappeared. Can you please tell me where are my apps backed up?

    Hi, i had backed up my data and then when i restored my phone with the restore backup option, all the photos, music where there but no apps. Al my apps are disappeared. Can you please tell me where are my apps backed up?

    Apps (like other synced media like music) are not included in the backup that iTunes makes. Thus, restoring from backup if the apps are not in the iTunes library there are no apps to restore to the iPod.
    Redownload the apps into your iTunes library.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    And then restore from backup.
    Make sure that in iTunes>Preferences>Devices the box that say "Prevent iPods..." is checked otherwise when you connect the iPod to the computer the previous backup (with your app data) might be overwritten.

  • My iphone 4s is not charging beyond 44% n if at all charges,  it stuck's at 77%,done with reset,restore backup ...but no use

    my iphone 4s is not charging beyond 44% n if at all charges,  it stuck's at 77%,done with reset,restore backup ...but no use
    reset done
    restore backup done
    changed charger
    restarted many times
    but no use
    ...in some blogs i av found that itz a problem of ios 7 which doesnt support apple 4s ...is it true?
    kindly solve the issue...
    .thanx in advance
    regards
    ajay
    frm hyderabad

    Hi nikkiyoung,
    If the reset is not helping, you may need to try the recovery mode.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    5. If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    6. If the above steps do not resolve the issue, contact Apple.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Note you will want a backup as, "Recovery mode erases your device and restores it".
    Thank you for visiting Apple Support Communities.
    Nubz

  • Hi guys, need your help with iCloud notes on Mac 10.7.5; I've found this feature's more useful comparing with stickers, however can't pin notes to desktop or dock, "double click"on the note doesn't work with this version of software.

    Hi guys! Need you help with iCloud Notes on Mac Pro 10.7.5. I've found this apllication more useful comparing with "stickers", however can't pin it to desktop or dock. Thanks a lot in advance!

    Hi guys! Need you help with iCloud Notes on Mac Pro 10.7.5. I've found this apllication more useful comparing with "stickers", however can't pin it to desktop or dock. Thanks a lot in advance!

  • I need help with iCloud and restoring

    I have an app and in order to transfer the account of the app, it says: "If you still have your old device, please sync/back up your account to either iTunes or iCloud. Next, sync your new device with either iTunes or iCloud and restore data."
    I have no idea what to do with iCloud. I have my old iPhone 5 and I would like to transfer my account to my iPhone 5c. I don't have an iTunes setup for either of these devices. I just recently backed up all my pictures and videos and data into iCloud on my iPhone 5c. I have two different iCloud accounts, one for my iPhone 5 and one for my iPhone 5c. If I were to sync my old device and restore the data onto my new device, will it restore ALL the data? Will it delete any data from my old device or my new device? Can i just restore the data for one app? If possible, how?
    The thing is that I dont need or want any data from my old device or than the account/data from that one app onto my new iPhone 5c.
    Also, my iPhone 5c has the latest iOS. But my iPhone 5 still doesn't even have iOS 7, will this affect anything? Should I update it to iOS 7.0.3?

    follow instructions here.
    iOS: How to back up and restore your content - Support - Apple
    Under how to restore from icloud backup.

  • Needing help with syncing without erasing PLEASE!!

    My computer had to be reset to factory settings. I re-downloaded itunes and attempted to sync my ipad but it says it will erase my ipad & replace with whats in the itunes since it is synced with another library. This is the same computer that it was synced with originally but as i said i had to reset it. I have transfered all my purchases but I have a lot of music and some movies that i didnt purchase that i would like to keep. I checked the manually manage music box but it still says the same thing. Can anyone help please???!!!!

    You should be able to:
    Disable automatic syncing of devices (Edit > Preferences > Devices)
    Backup the device to the new installation (Right-click device > Back Up)
    Transfer your purchases into your authorized library
    Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
    Restore the device from the backup
    This process should switch the association of the device to the new library, preserving the data and settings in the apps.
    May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
    When you get it all fixed, make a backup!
    tt2

  • Can anyone help with icloud and apple accounts getting mixed up on 2 phones?

    Basically husband upgraded from 4s to 5c. Gave dad 4s. I tried to set his dad up with icloud and apple id but didn't realise husbands old sim card was in 4s. Now neither phone works and husband very annoyed his apple id and password don't work anymore. Please help!!!

    Hi Chris
    So husband got new phone. Was all set up and up and running when we left the shop
    Gave dad the old phone. It was locked to Vodafone so we had to ask them to unlock. He then got his three sim cut down to fit.
    Weeks after husband had his 5c we went to dads to set his 4s up. I upgraded it to latest software iOS something. Anyway didn't realise it was husbands old sim still in phone.
    After upgrade it asked me to set up apple account (I think) could have been icloud. Anyway I started setting it up with dads email and password choice. Husband then saw message on his 5c saying his dads email was being added to something on his phone.
    At this point I left alone but now when husband tries to use his apple id for apps etc it says invalid user id or password. It's as though the 2 have got mixed up. Bit it won't let him reset his password?
    Does this make sense?

  • Need help with the restore-mailbox command

    I just started playing around with the restore-mailbox command now that the Recovery Storage Group and exmerge are not options in 2010. I am hoping someone can help me out here. I am working in a test environment. What I did was backup a database with a
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    I now want to recover the data in the mailbox testex2010 to another mailbox called Recovery Mailbox in the production database. I was able to successfully restore testex2010 to itself. I proved  this by deleting all the messages in the live database,
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    The command I used was restore-mailbox -identity testex2010 -RecoveryDatabase RDB1
    I am prompted with the "are you sure" text and after hitting yes, all goes well. I now want to restore to another mailbox in the production database called Recovery Mailbox. This is where it breaks down. No matter how I format the command, I cannot get it
    to work. Two questions:
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    Is what I am trying even possible? Just so you know, I did try this command"
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    It fails telling me that the mailbox Recovery mailbox is not in the Recovery Database.

    Restore-mailbox -identity testex2010 -RecoveryDatabase RDB1 -RecoveryMailbox "Recovery Mailbox" -TargetFolder testex2010
    The wording of the
    Restore-Mailbox command can be tricky. If I look at your example above, this is what it would attempt to do...
    Restore the content of the mailbox with display name "Recovery Mailbox" in the RDB into the mailbox testex2010 under a folder named testex2010.
    Think of the -Identity parameter as the mailbox you want to restore INTO.
    Think of the -RecoveryMailbox parameter as "Recoverying The Mailbox of..."
    Also get into the habit of using the DisplayName with -RecoveryMailbox.
    Microsoft Premier Field Engineer, Exchange
    MCSA 2000/2003, CCNA
    MCITP: Enterprise Messaging Administrator 2010
    Former Microsoft MVP, Exchange Server
    My posts are provided “AS IS” with no guarantees, no warranties, and they confer no rights.

  • Need help with merging contacts! Please help!!!

    Hey guys. I have a little problem with my iPhone 4 with iOS 7. I have recently synced all of my contacts with iCloud so that I will be able to export them to my pc, but this is not the problem. Since I was deleting some of the contacts I have noticed that there is a possibility (in the Edit Mode of the contact) to add a Facebook profile. So I tried to do this with a few contacts.
    I am attaching a photo of how my contact with Facebook profile linked to it looks like but it's in iCloud (I get the same thing on my iPhone).
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    Can someone help me with a solution to my problem, because I really want to link Facebook profiles to my phone contacts, but without the whole Settings/Facebook/Update Contacts and all?
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    I'm creating an input source from the string, then i
    pass it to the parser. No, you don't. Look at the source again.
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  • Over the Air Deployment with iCloud Restore

    Most of my devices are unsupervised,   I plan on taking the summer to Restore all the devices and then using a MDM to redepoloy them to the users in the fall using iCloud Restore. 
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    I'd be careful with access to find my iPhone
    if users use their personal account with find my iPhone and iOS 7
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    Presuming your mdm  solution has some sort of web based user portal.You might have to get the students to re enrol the device themselves if the device has been wiped, and a iCloud restore has been performed.
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    I'm prompt the Embedded Profile Mismatch error. I go ahead and choose Discard the embedded profile option
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    Hello,
    I need help!  I just bought a new MacBook Pro.  In house, I have a two year old iMac running Mavericks (all updated) and an iPhone and iPad (both running the most current OS).  I also have the iMac connected to a Time Capsule.  Here are my questions:
    1.  As I am not replacing the iMac, but rather adding a MacBook Pro to the mix, should I migrate the software, settings, files, etc. from the iMac to the MacBook?  Is there an issue running computers which are clones in the same environment?  Is it a bad idea to migrate?
    2.  Assuming # 1 is okay to migrate, what is the best way?  Is it best directly from the iMac or from the Time Capsule?  I do have a Thunderbolt to Ethernet adapter on hand. 
    3.  Is there a link that would help me navigate the migration?
    4.  How long should the migration in #2 take?
    5.  Will I need to change any settings on the iMac, iPhone, or iPad afterwards?
    6.  Will my contacts and calendar sync with iCloud automatically, or do I have to change a setting on the MacBook to make that happen?
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    Any help would greatly be appreciated.  Thank you!

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