Help with importing files

Hello everyone,
FYI
[I'm running RoboHelp 5.0.2 - Flash Help. We have purchased
the Bronze help package and the support doesn't know why we are
having problems. We are using Visual Source Safe on a Windows
server]
I work for a small company that is planning to "roll-out" our
new roboHelp site within a few days. We are having trouble with
importing our .doc, pdf, and xls files. Here's what happens:
I have a topic and I go to create a text.
I highlight the text I want linked
go to "Insert hyperlink"
choose "Link to file"
Browse to my file.
When I click on Okay it ask if I want it brought inot my
project. I click yes.
I then notice that RoboHelp puts it in the baggage files (
well most of the time it does)
I save, check everything in.
When I go to v iew it in Primary layout it saids "file not
found"
Help I'm going crazy. My boss thinks I don't know what I'm
doing. :(
Thanks,
mj

Hi MJ,
Not sure exactly what the issue is with your help project,
but I have links to pdf and doc files in my project and they work.
When I click View Primary Layout, it brings up the output files
that are generated to a different location than where the working
files are. Is that how your project is set up? Because when I open
a file via a link within the output, it calls the file from the
same directory where the output files live (not from a baggage
file). Is this what you are doing as well? This process has been
working for me.
Regards,
Fred

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