Help with installing student version of DW CC 2014 (Was: Help)

I just buy the “ Student and Teacher package” for my Dreaweaver CC 2014 because I want to have a full version. But I can not find any serial number. After reading a note from Adobe (see attached picture, please) I uninstalled my trial version and try to download the new one. However, I can not download Dreamweaver CC again. I aways get the same message “the software is downloading” (see attached picture, please). Now I don’t know what to do and who I should ask, how to complain.
Please, help me.
Thanks,
Thang

Hi Thang,
I can't see your screenshots. But I think you are using your trial ID only that's why it is asking for license. On the Sign in required screen, you must be seeing an adobe ID but that will be your trial ID.
Click on 'Not Your adobe ID'. Next you will see Sign in screen , here you need to enter the subscription ID credentials.
Sign in required Screen-
Sign In Screen-
Thanks!
Kusha

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