Help with iPad Air Replacement? When will it arrive?
Hey guys, this is my first time here so hopefully im doing everything correctly.
Basically, I recently ordered a NEW iPad Air a few days ago (two days ago). It still has active warranty. However, as soon as i opened it and turned on the screen, i Noticed that the left side had a yellow tint which really bothered me.
So I ordered an iPad replacement, and apple just sent me an email saying that they'll ship a box in which i can put my iPad in and send it to them.
Here are my questions:
1). Lets say I get my replacement, and it has a similar issue or some other issue. Will I be able to send in the replacement for another replacement?
2). Will the replacement have an active warranty?
3). Will the replacement iPad be new or refurbished?
4). When will I get my replacement iPad (average). One week, two weeks, couple of days...etc.?
5). Will I have to ship my original iPad via USPS, FED EX, UPS...etc? I have a USPS post office right next to my house so its very convenient for me if its USPS. Not so if its FED EX or UPS...I'm currently living in Maryland, USA
Thank you guys! Sorry for the long questions, but I'm really stumped right now. I can't believe a $600 product has such as screen defect Thanks to everyone who answers this in advance!
Also, where do I post questions like these to? I couldn't find any community related to apple support, and this was the closest category...sorry for any confusion.
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