Help with iPhone Sync

Recently my iPhone 4 started creating a problem with syncing. The message comes up with sync failed, needs extra 2.43GB space. There is 3.4GB space on the phone, and about 900GB on my iMac! Must be a partition problem, I think, but cannot find anyway of changing this.
Anyone have an answer, must be simple!

You can do either/or. I would go with a backup since it has your contact info, email, etc. If you go from new, you will have to setup everything again.

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Help with iPhone sync/mail app. crashing

Hey all, I've now spent the better of 3days on the forums and have tried several approaches. Here's the problem: During syncing all is fine until iTunes starts to sync my mail (.Mac), at which point it freezes and an error message appears stating: that "iTunes could not sync mail accounts to the iPhone because the iPhone canceled the sync". Furthermore, the Mail app on the phone keeps crashing. The screen appears and starts to load my emails and once complete the screen goes black and returns me to the home page. Now, I did try the trick of deleting the AppleMobileDeviceHelper.app and was able to successfully sync the mail, however, the app still crashes on my phone. And when I put the AppleMobileDeviceHelper.app back in the folder, and try to sync, of course it freezes during the backup of the mail syncing. Help, help, my girlfriend is sick of me and this phone, I'm a bit wigged out at this point.
Thanks in advance to any takers.

You can do either/or. I would go with a backup since it has your contact info, email, etc. If you go from new, you will have to setup everything again.

The Endless Battle With Iphone Syncing

I've been having nothing but problems syncing my reasonably new iPhone with my contacts. When I first got it, I immediately entered contact info into the iPhone itself.
I put in some numbers, some names, a couple pictures for my contacts. Then when I first synced the phone, I got an error message that iTunes couldn't sync the phone with my contacts because an error occurred while merging data.
Through some experimentation, I found that I could sync the iPhone to my addressbook as long as there were no pictures in the contacts. If I tried to put a picture in a contact on the computer, it just wouldn't transfer to the phone. If I tried to put a picture on the phone, I would get an error message when trying to sync to the computer.
I tried all of the regular fixes, i.e. resetting iSync, reinstalling iTunes, trashing and rebuilding AddressBook. Nothing seemed to work. Fed up, I completely reinstalled Mac OS from my restore discs. After a lot of work and trouble, I finally had my iPhone syncing contacts back and forth with my computer, including pictures. For a week.
Until last night.
For some inexplicable reason, it just stopped. I plugged in my phone to sync, went to do something, and came back to see the dreaded popup error message about not being able to merge data. So my first instinct was to use the option to replace the contacts on the phone with the ones on the computer. In a terrible turn of events, all that did was completely erase every contact on my phone. So at this point I can't even tell who's calling me or who I'm calling without looking up their number on my computer's addressbook.
As an experiment, I made a dummy contact entry on the phone with a gibberish name and synced the phone. The contacts on the phone and computer stayed the same. I deleted the contact on the phone, and again synced to the computer using the 'replace all' option. It came back. The gibberish entry came back to my phone after I deleted it. Is it saved somewhere on my computer? Is there some secret addressbook list other than the information stored in /Library/Application Support/Address Book that iTunes ACTUALLY syncs to? I'm at my wits end here. I just want a phone that will WORK without me living in fear of doing destructive restores on my computer every week.
God, if ANYONE could help me with this it would be miraculous. I haven't found any reports of problems exactly like this, but I've found some that are similar. As I said, I tried the usual remedies like resetting iSync preferences and reinstalling iTunes, but I can't get anything to work. I've restored my phone probably a dozen times and my computer half as much. This is frustrating to no end.
-Adam

I too have been fighting the same issues. Sometimes synch works and sometimes it doesn't. It is an endless process - the synch function can run for hours and never complete. I have re-installed iTunes dozens of times and have spent - to date - over 32 hours on the phone with apple support - I have two product specialists looking into it. The first three phone folks basically could do nothing - one even suggested that iPhones will not synch with Outlook 2003....the product specialists have been unable to help. I have replaced t he phone thru a warranty exchange at the store - and still nothing. When it does work it's great and then I dont synch for a day or two it loses all connectivity and will not synch. I also canot ustilize exchange....it will not recognize our network and I have had some of the best IT folks in the country try to synch it to an exchange server. I have a number of friends having the same issues - Apple has really dropped the ball on this one....it's back to a Blackberry for me.

My Calendar doesn't update with iPhone sync even though it then updates my iPad

My Calendar on my iMac doesn't update when syncing with iPhone (the most updated device on my Calender), even though it then updates after I sync my iPad? By this I mean it updates the system on my iMac because it then passes it onto my iPad. Help PLEASE??????

Might help if you stated which App this was.
In the email iTunes receipt that you receive there is a Report a Problem link with which you can communicate a problem with each purchase to Apple.

Having Problems with iphones syncing with iTunes

First off, I restored my old iphone 3gs so that i can use just for music purposes, after restoring it would not show up onto itunes. I also have a iphone 4g which is always synced with cloud. I ejected my Iphone on accident trying to figure out the problem with my previous iphone. Now i have two iphones that wont show up in itunes and wont sync. any suggestions???

Hello Jbartrain,
I found a few articles with steps to help with your iPhones not being recognized in iTunes on your Mac. I recommend reviewing the following resources:
iPhone not appearing in iTunes
http://www.apple.com/support/iphone/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

Need help with CONTACT sync example

I have been trying to work with the Sync example that utilizes the MEREP_CONTACT_* BAPI wrappers. Is there anyone who has been able to get this example to work that could give more information on it? I can create the programs, but cannot get data to it. Which SyncType is it supposed to use? What directory do you create the data from MEREP_SAP_EXM002_DATA_GEN1?
Any information would be greatly appreciated.
Thanks
Brian Timothy
[email protected]

hello brian,
i created the contactaddress test application and used these BAPIs on the backend mapped to syncBos SAP_EXM001 and SAP_EXM002. the basic requirement for this is to deploy your application together with the xml metadata.
after your application is installed in the ME, the framework will automatically send a data download request for syncBos SAP_EXM001 and SAP_EXM002 on the next synchronization. Prior to this, the application tables in the backend like the MEREP_PERSON which is mapped to the syncbo SAP_EXM002 should be filled with data.
use MEREP_SAP_EXM002_DATA_GEN2 and MEREP_SAP_EXM001_DATA_GEN1 to fill-up the tables with data.
you should have at least a data viewer for the corresponding syncbo data on your application.
hope this helps.
regards
jo

Data security with iPhone sync to First Class over Rogers network

I manage about 20 iPhones over the Rogers network in Southern Ontario. We use them to sync Contact and Calendar info to our First Class email system and to collect email via an IMAP connection to First Class. I've got some users concerned about data security when they sync their calendars and contacts and about the vulnerability of their email. Most of these concerns come from former BlackBerry users who felt their data was encrypted with a BlackBerry and now isn't with the iPhone. Oh ya, I've set up the calendar and contact sync by using instructions my Apple rep gave me. Basically you set up an Exchange account and leave out the domain name and the iPhone syncs with First Class perfectly.
Any thoughts?
Thanks

The iPhone's Mail client supports SSL for the incoming and outgoing mail server, but supporting a connection using SSL depends on the email account provider. If you control this, enable connecting to the incoming and outgoing mail server via SSL and require doing so when accessing the account with the iPhone's Mail client.
I don't know what security is included when connecting to an Exchange server via ActiveSync for over the air syncing for contact info and calendar events, but since this is used by businesses, the connection should be secure.

Please help with the sync of my ipad2 to OS 5

I did the back up but restore comes up with ERROR (-10)...restoring from my itunes backup (many attempts and takes an hour or more each time). If I do a new restore will I lose all photos or are they saved in my itunes backup I did?

I guess I'm out of luck. I also noticed my magnetic cover no longer makes the click sound at openning and closing. Nobody at APPLE store can help me with my sync issue, they say to bring it in. Ok well if I bring it in and I have my back up on my home computer itunes I don't see how they can actually help me other than tell me what to do when I go home. It is about 40 miles to drive each way to get there. I really am frustrated with my apple product . I'm 3 months and a few days...just past the time where they give me phone support, lucky me.
WINNER...........TIGERBLOOD.

I need help with IPHOne 4s IOS 7.0.4 battery life not improving

Alright, I Ned help with my iPhone 4S battler life, it is horrible, it will drain in about 12 hours. All I do is check my email, text a few people, and check a few apps. When I may school, it is a hundred percent, then I check it during school etc, when I go to bed it is about 20-30% battery life. Need help. Any suggestions? I tried a hard resets and restoring to a new iPhone etc, nothing worked.

I"m not at all sure what is the problem when you are describing your battery as holding its charge for 12 hours???
How long do you want your device to hold its battery charge???
Please see this article for tips on conserving battery charge. But PLEASE if you are looking for a device to hold its charge for LONGER than 12 hours I would suggest an android.
http://mashable.com/2013/10/11/ios-7-battery-life/
Good luck!

Help with iphone freezing

Does anyone have any advice for an iPhone that is consistently freezing? When this occurs a white flickering bar appears across the top of the phone and the phone becomes unresponsive to touch. This happens randomly but frequently and lasts from a few seconds to a few minutes.

Hello pinkk0407,
After reviewing your post, it sounds as though your device is frequently becoming unresponsive. I have located an article that can help with software issues. Have you attempted to restore the device to factory settings without restoring from a backup? Test the issue on a new installation, and make sure that it works. Then use the same article to restore from your backup to either verify it still works, or isolate the issue to the backup itself.
How to erase your iOS device and then set it up as a new device or restore it from backups
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

HT201407 Hi, can anyone help with Iphone 4, is stuck on Connect to iTunes

What I need to do, if is showing on Iphone 4 - Connect to iTunes
1.What I did conect to itunes then come up mesage:
There is a problem with your iPhone.
Please visit the Service Answer Center to find answers to all your questions about service options, warranty and other processes in your country.
To find your nearest Apple Store, click here.
2. I visited the apple store and they try restore the iphone and hapend but nothing changed is come up again the message.
So one man from enginering take a phone for check and he sai that may be is been replaced the sreen and is not from apple brand, so may be for that reson is showing mesage.
3. I open the phone and take out main board and put to good working phone. So what hapeand? same thing, same mesage come up. Never mind, I conect to itunes and hold button with power buton to restore phone again, but nothing changed same mesage on itunes.
4. I check the IMEII if is blocked or no and is unblocked.
Can anyone help with this issue?
Thanks

Nothing anyone can do for you. You have a second hand phone that's been repaired by an unauthorized 3rd party using counterfeit, stolen, or salvaged parts. Apple won't touch it, as you've learned.
Buy a new phone. Preferably, from a legitimate source.

Need help with long sync times - busy optimizing unchanged pictures

Before the latest update I was having a problem with long sync times, often with time spent optimizing pictures that hadn't changed since the last sync. This morning I did the latest update and now it's going on hours updating. Again, optimizing >8000 pics, none of which have changed since yesterday's sync.
Any suggestions as to what to do? Thanks.

Yes I plug the IPOD into the USB port. Today it is a little worse. When I plug it in it will sync for a moment, pop the message that says IPOD IS SYNCED TO ANOTHER COMPUTER DO YOU WANT TO SYNC TO THIS COMPUTER. If I say yes it immediately says FILE NOT FOUND. The whole page locks up and I have to shut the computer down and restart.
Sometimes it just recgonizes the named of the IPOD then immediatel disconnets it. I am so frustrated with this POS and copy protection and all the other things Apple is doing to ensure there songs are not stolen. It is a PAIN and now this...149.00 gone down the tube.

Help with iPhone 4 [Not about antenna,proximity etc.]

Hi, it's not about antenna issue or proximity issue.
Basically my mother fiddled with my iPhone 4 lol!
When she gave it back to me there's a "lock" image beside the battery which I never seen before. WHen I asked her what she did, she said she doesn't know. She's not familiar with iphone
Well my question is, does anybody recognise the "lock" symbol beside the battery? I want to remove it but I don't know how to. I tried looking through the settings but i can't seem to find what is it or where to disable/remove it.
I can't describe it but I have an image of the i4 below. It's not very clear but hopefully you can see it.
http://i31.tinypic.com/2qi7m6r.jpg
Message was edited by: Kupalogz
Message was edited by: Kupalogz

That is orientation lock - stops the screen rotating when you turn phone.
To take it off - double click home scroll to left hand end of icon list and touch the icon that looks like a bigger version of the one on screen.

HT1296 Please Help with problem syncing Safari bookmarks from iPhone to MacBook

i have an iPhone 5 (7 software) & Macbook Pro 10.9.1. I have iCloud set to sync Safari in both. I want the bookmarks on my iPhone to sync onto/be shared with my Macbook but this is not happening. (I also have an iPad and the Safari bookmarks are automatically syncing from iPhone to iPad)
Please help!
Tx
Pamela

Hi goddessinrepose!
Here is an article for you that will help you troubleshoot this issue with your ability to sync your iCloud bookmarks:
iCloud: Troubleshooting iCloud Bookmarks and Reading List
http://support.apple.com/kb/ts4001
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

Help with iPhone 4 back up/syncing with a different computer

I have an iPhone 4, however the laptop that I used for my iTunes and syncing my iPhone etc was stolen a few weeks ago.
My problem is that I want to wipe my iPhone because my memory is being taken up by deleted apps that I do not know how to get rid of. I will happily wipe my iPhone to sort this problem but I want to keep all my pictures/music etc. Is it possible to back up my photos/music onto a different computer without everything syncing and being replaced with the files that are on this computer?
Thanks

I know this is tough but you may have to Restore as New...
As to Losing your Photos... the iPhone is not a Storage Device...
If you Regularly Sync your iPhone... your Photos, Contacts, Etc.. will be on your computer...
So after a Restore as New they can be Re-synced to the phone...
You are probably aware of all this and it doesn’t help your particular situation...
But... if you don’t have a Backup you can use I don’t know what else to suggest...
maybe someone else has a better suggestion...

Help with iPhone Sync

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