Help with ipod classic 80gb 2nd new ipod not working

I need some help with my ipod, this is the second ipod I have had in the same number of weeks the first one worked fine for about 8 days and then when syncing one night it froze and then would not disconnect, I searched the support section and worked how to reset the ipod which | did many times, in the end I restored the ipod to the factory settings and synced again the end result of this was that the ipod would not turn on despite everything that I tried. The apple log would appear and the ipod would then try desperatley to switch itself on with the apple logo appearing and disappering all the time. Apple have replaced the ipod and I have fully charged the new ipod synced it this evening all was ok, the ipod synced and then told me to disconnect and the same thing is happening again I have tried to reset multiple times and all that happens now is the apple logo appears and disappers it will not switch on or off, itunes keeps telling me that it cannot recognise the ipod at this time and the safely remove section on my task bar on my computer is telling me that the ipod has malfunctioned. can anyone help? am I doing something wrong someone suggested that I should have downloaded itunes once I had my ipod and not before, I have about 20GB of music in itunes and I was not aware that you needed to use or own an ipod to use this music storage system
HELP
Thanks in anticipation

well it looks like you might have a tech issue here; try to return the ipod and choose a different store and buy one ... also try to uninstall itunes totally, back up your songs on a CD or DVD, and then re-install a fresh new copy of itunes ... this might work ... good luck!

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    Message was edited by: TheBadkins
    Message was edited by: TheBadkins

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