Help with ipod overseas, finding an email address

Here is my problem: I bought my ipod nano in June. Already the earbuds are full of static. I want to replace them as they are under warranty. I moved overseas to Korea. I don't speak Korean, so the website for the country of Korea does me no good. And "The Apple Experience" store in Seoul closed last month. I also heard they weren't much help to people who speak English.
I tried to follow the website's instructions for replacement parts. On the final step, when I enter my credit card and agree to return my defective earbuds, it gives me an error message stating the session timed out. I've tried this mulitple times. If it would go through, I would have my earbuds shipped to my family in the U.S., who would then mail them to me. I read that Apple only will ship to certain countries. Korea is not one of them. I would send my defective earbuds to Apple directly from Korea to fulfill the agreement.
I looked for an email address or a feedback page that will help me get support and/or instructions for what I can do. I only find telephone support information, which I would rather not use as they do not provide a local Korean number.
So to sum this up: What should I do to get replacement earbuds without spending the money on calling from overseas (and probably be on hold wasting my money). Can I get a replacement shipped to my Korean address? Is there a simple email address I can contact support from?
Thanks to anyone who will help. This seems like a big hassle for a pair of earbuds. Thank goodness it is not my ipod nano that went out.

Can you not mail your defective earphones back to the US and let your family take care of it? Or get a friend who speaks Korean to request a replacement from Apple's Korean site?
It does seem like a lot of hassle, and I'm not aware of any support email addresses.
You could always try [email protected] and see what happens!

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