Help with ipod reset

Hello, I have an old Ipod and want to reset it for my little niece's new toy for Christmas.  Someone has put in a password (not me) and not a clue what it is. I followed the instructions to reset it, but it is stuck.  I have iTunes open, and the screen with the iTunes logo and the chord is on the screen.  but then nothing!!!

First, try a system reset.  It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

Similar Messages

  • Vista problems with iPod reset utility

    I can't even run the installation program. I keep getting a message saying that "iPod Reset Utility requires that your computer is running Windows 2000 or Windows XP".
    My OS is Windows Vista. Anyone have any solutions? Many thanks...

    LeeGalaxy,
    The minimum system requirements for the utility are as stated in KB 305204
    http://docs.info.apple.com/article.html?artnum=305204
    System Requirements
    - Windows 2000 with Service Pack 4, Windows XP with Service Pack 2**
    **iPod Reset Utility 1.0 is not supported for use with Windows Vista.
    That said, some have had success, in using iTunes with Vista.
    However, this article lists some important information on that configuration:
    http://docs.info.apple.com/article.html?artnum=305042
    And you may be able to use iTunes to setup your iPod. Have you tried that?
    Or were you attempting to use the iPod Reset Utility, as described in KB 305204, to solve one of these symptoms:
    - iPod will not play music, and cannot be restored using iTunes.
    - iPod is not recognized by iTunes, but is visible in My Computer or in Device Manager on a Windows PC, or in Apple System Profiler on a Mac.
    - iPod shuffle (1st Generation) is identified as a device in "Recovery mode."
    - iPod shuffle (2nd Generation) is identified as a "USB DFU device."
    If not, you may find this helpful:
    Restoring iPod shuffle to factory settings
    http://docs.info.apple.com/article.html?artnum=300701
    Just to confirm, it is my understanding you have the iPod shuffle (First Generation), correct?
    Hope this helps,
    Generik
    Dual 2.3 GHz PowerPC G5   Mac OS X (10.4.8)  

  • Help with Ipod mini

    I'm having a problem with my mini. It turns it self on, and then right back off constantly, until the batteries run out. when i hook it up to the computer, it recharges, and then goes back to the on/off cycle. the computer won't recognize it. All i see is the apple logo clicking on then off then on etc...
    I've tried resetting it, but it just goes back to the on/off cycle.
    Please help!

    iPod Doesn’t Appear on OS X Desktop or in iTunes
    I hope this helps!
    The other option is to just kinda let it run itself out of battery, then see how it's doing.

  • No reaction with ipod reset utility

    ive tried to reset my shuffle 2nd gen with the ipod reset utility but it cant find my ipod 
    it simply does not appear anywhere !
    is my ipod total damaged ?
    there is no water or any sign of a fall  or any damage !
    what can i do ?

    LeeGalaxy,
    The minimum system requirements for the utility are as stated in KB 305204
    http://docs.info.apple.com/article.html?artnum=305204
    System Requirements
    - Windows 2000 with Service Pack 4, Windows XP with Service Pack 2**
    **iPod Reset Utility 1.0 is not supported for use with Windows Vista.
    That said, some have had success, in using iTunes with Vista.
    However, this article lists some important information on that configuration:
    http://docs.info.apple.com/article.html?artnum=305042
    And you may be able to use iTunes to setup your iPod. Have you tried that?
    Or were you attempting to use the iPod Reset Utility, as described in KB 305204, to solve one of these symptoms:
    - iPod will not play music, and cannot be restored using iTunes.
    - iPod is not recognized by iTunes, but is visible in My Computer or in Device Manager on a Windows PC, or in Apple System Profiler on a Mac.
    - iPod shuffle (1st Generation) is identified as a device in "Recovery mode."
    - iPod shuffle (2nd Generation) is identified as a "USB DFU device."
    If not, you may find this helpful:
    Restoring iPod shuffle to factory settings
    http://docs.info.apple.com/article.html?artnum=300701
    Just to confirm, it is my understanding you have the iPod shuffle (First Generation), correct?
    Hope this helps,
    Generik
    Dual 2.3 GHz PowerPC G5   Mac OS X (10.4.8)  

  • Help with ipod classic 80gb 2nd new ipod not working

    I need some help with my ipod, this is the second ipod I have had in the same number of weeks the first one worked fine for about 8 days and then when syncing one night it froze and then would not disconnect, I searched the support section and worked how to reset the ipod which | did many times, in the end I restored the ipod to the factory settings and synced again the end result of this was that the ipod would not turn on despite everything that I tried. The apple log would appear and the ipod would then try desperatley to switch itself on with the apple logo appearing and disappering all the time. Apple have replaced the ipod and I have fully charged the new ipod synced it this evening all was ok, the ipod synced and then told me to disconnect and the same thing is happening again I have tried to reset multiple times and all that happens now is the apple logo appears and disappers it will not switch on or off, itunes keeps telling me that it cannot recognise the ipod at this time and the safely remove section on my task bar on my computer is telling me that the ipod has malfunctioned. can anyone help? am I doing something wrong someone suggested that I should have downloaded itunes once I had my ipod and not before, I have about 20GB of music in itunes and I was not aware that you needed to use or own an ipod to use this music storage system
    HELP
    Thanks in anticipation

    well it looks like you might have a tech issue here; try to return the ipod and choose a different store and buy one ... also try to uninstall itunes totally, back up your songs on a CD or DVD, and then re-install a fresh new copy of itunes ... this might work ... good luck!

  • Need help with iPod Gen2. No Sound will come out

    SO i was playing the ocarina thingy.. when i finished i closed the app and put my iPod into sleep mode.. but about a half hour later.. i picked it up and noticed no sound was emitting...but it would work when I had my ear buds in?? any help would be appreciated

    hi there. you seem to be really smart with ipod touches and i have the same problem this thread started with. only i used to have sound without headphones. i recently updated to 3.1.2 and had no trouble. i synchronized it to my computer to add music and the music went away. was there a new update i wasnt aware of? or did my ipod break? i have the 2nd gen with the rounded silver sides. i cant listen to the sounds from an app unless i have headphones in. wats going on? please email me back at "[email protected]" and thank you.
    ps. i might forgot to check this thred or not be able to find it agian. :/

  • Help with a resetting running total

    Hi, I need help with a query that will have a running total that resets at certain points
    Version
    BANNER                                                                        
    Oracle Database 11g Enterprise Edition Release 11.2.0.3.0 - 64bit Production    
    PL/SQL Release 11.2.0.3.0 - Production                                          
    CORE  11.2.0.3.0  Production                                                        
    TNS for Linux: Version 11.2.0.3.0 - Production                                  
    NLSRTL Version 11.2.0.3.0 - Production sample data
    create table t ( stat varchar2(3)
                   , beg_dt date
                   , end_dt date
                   , dur    number);
    Insert into t  values ('ACT',to_date('01-JUL-2012','DD-MON-YYYY'),to_date('31-JUL-2012','DD-MON-YYYY'),31);
    Insert into t  values ('ACT',to_date('01-AUG-2012','DD-MON-YYYY'),to_date('31-AUG-2012','DD-MON-YYYY'),31);
    Insert into t  values ('ACT',to_date('01-SEP-2012','DD-MON-YYYY'),to_date('30-SEP-2012','DD-MON-YYYY'),30);
    Insert into t  values ('LOA',to_date('01-OCT-2012','DD-MON-YYYY'),to_date('25-OCT-2012','DD-MON-YYYY'),25);
    Insert into t  values ('LOA',to_date('26-OCT-2012','DD-MON-YYYY'),to_date('31-OCT-2012','DD-MON-YYYY'),6);
    Insert into t  values ('LOA',to_date('01-NOV-2012','DD-MON-YYYY'),to_date('04-NOV-2012','DD-MON-YYYY'),4);
    Insert into t  values ('ACT',to_date('05-NOV-2012','DD-MON-YYYY'),to_date('10-NOV-2012','DD-MON-YYYY'),6);
    Insert into t  values ('LOA',to_date('11-NOV-2012','DD-MON-YYYY'),to_date('30-NOV-2012','DD-MON-YYYY'),20);
    Insert into t  values ('LOA',to_date('01-DEC-2012','DD-MON-YYYY'),to_date('15-DEC-2012','DD-MON-YYYY'),15);
    Insert into t  values ('ACT',to_date('16-DEC-2012','DD-MON-YYYY'),to_date('31-DEC-2012','DD-MON-YYYY'),16);
    Insert into t  values ('LOA',to_date('01-JAN-2013','DD-MON-YYYY'),to_date('31-JAN-2013','DD-MON-YYYY'),31);
    Insert into t  values ('LOA',to_date('01-FEB-2013','DD-MON-YYYY'),to_date('05-FEB-2013','DD-MON-YYYY'),5);
    Insert into t  values ('LOA',to_date('06-FEB-2013','DD-MON-YYYY'),to_date('15-FEB-2013','DD-MON-YYYY'),10);
    Insert into t  values ('LOA',to_date('16-FEB-2013','DD-MON-YYYY'),to_date('25-FEB-2013','DD-MON-YYYY'),10);
    Insert into t  values ('LOA',to_date('26-FEB-2013','DD-MON-YYYY'),to_date('28-FEB-2013','DD-MON-YYYY'),3);
    Insert into t  values ('LOA',to_date('01-MAR-2013','DD-MON-YYYY'),to_date('10-MAR-2013','DD-MON-YYYY'),10);
    Insert into t  values ('ACT',to_date('11-MAR-2013','DD-MON-YYYY'),to_date('31-MAR-2013','DD-MON-YYYY'),21);
    Insert into t  values ('ACT',to_date('01-APR-2013','DD-MON-YYYY'),to_date('30-APR-2013','DD-MON-YYYY'),30);
    Insert into t  values ('LOA',to_date('01-MAY-2013','DD-MON-YYYY'),to_date('25-MAY-2013','DD-MON-YYYY'),25);
    Insert into t  values ('LOA',to_date('26-MAY-2013','DD-MON-YYYY'),to_date('31-MAY-2013','DD-MON-YYYY'),6);
    Insert into t  values ('LOA',to_date('01-JUN-2013','DD-MON-YYYY'),to_date('04-JUN-2013','DD-MON-YYYY'),4);
    Insert into t  values ('ACT',to_date('05-JUN-2013','DD-MON-YYYY'),to_date('30-JUN-2013','DD-MON-YYYY'),26);This is close.
    select stat
        , beg_dt
        , end_dt                            
        , dur
        , sum( case stat when 'LOA' then dur else 0 end ) over ( partition by stat order by beg_dt) tot1
    from t
    order by beg_dt
    STAT BEG_DT      END_DT      DUR TOT1
    ACT  01-JUL-2012 31-JUL-2012  31    0
    ACT  01-AUG-2012 31-AUG-2012  31    0
    ACT  01-SEP-2012 30-SEP-2012  30    0
    LOA  01-OCT-2012 25-OCT-2012  25   25
    LOA  26-OCT-2012 31-OCT-2012   6   31
    LOA  01-NOV-2012 04-NOV-2012   4   35
    ACT  05-NOV-2012 10-NOV-2012   6    0
    LOA  11-NOV-2012 30-NOV-2012  20   55
    LOA  01-DEC-2012 15-DEC-2012  15   70
    ACT  16-DEC-2012 31-DEC-2012  16    0
    LOA  01-JAN-2013 31-JAN-2013  31  101
    LOA  01-FEB-2013 05-FEB-2013   5  106
    LOA  06-FEB-2013 15-FEB-2013  10  116
    LOA  16-FEB-2013 25-FEB-2013  10  126
    LOA  26-FEB-2013 28-FEB-2013   3  129
    LOA  01-MAR-2013 10-MAR-2013  10  139
    ACT  11-MAR-2013 31-MAR-2013  21    0
    ACT  01-APR-2013 30-APR-2013  30    0
    LOA  01-MAY-2013 25-MAY-2013  25  164
    LOA  26-MAY-2013 31-MAY-2013   6  170
    LOA  01-JUN-2013 04-JUN-2013   4  174
    ACT  05-JUN-2013 30-JUN-2013  26    0 I need a running total of LOA stat that will reset itself with each break of ACT so that I get :
    STAT BEG_DT      END_DT      DUR TOT1
    ACT  01-JUL-2012 31-JUL-2012  31    0
    ACT  01-AUG-2012 31-AUG-2012  31    0
    ACT  01-SEP-2012 30-SEP-2012  30    0
    LOA  01-OCT-2012 25-OCT-2012  25   25
    LOA  26-OCT-2012 31-OCT-2012   6   31
    LOA  01-NOV-2012 04-NOV-2012   4   35
    ACT  05-NOV-2012 10-NOV-2012   6    0
    LOA  11-NOV-2012 30-NOV-2012  20   20
    LOA  01-DEC-2012 15-DEC-2012  15   35
    ACT  16-DEC-2012 31-DEC-2012  16    0
    LOA  01-JAN-2013 31-JAN-2013  31   31
    LOA  01-FEB-2013 05-FEB-2013   5   36
    LOA  06-FEB-2013 15-FEB-2013  10   46
    LOA  16-FEB-2013 25-FEB-2013  10   56
    LOA  26-FEB-2013 28-FEB-2013   3   59
    LOA  01-MAR-2013 10-MAR-2013  10   69
    ACT  11-MAR-2013 31-MAR-2013  21    0
    ACT  01-APR-2013 30-APR-2013  30    0
    LOA  01-MAY-2013 25-MAY-2013  25   25
    LOA  26-MAY-2013 31-MAY-2013   6   31
    LOA  01-JUN-2013 04-JUN-2013   4   35
    ACT  05-JUN-2013 30-JUN-2013  26    0 Any help would be appreciated, thanks.

    Hi,
    So, you want a separate total whenever there's an 'ACT'. That's what PARTITION BY is for. You need to add the number of ACTs already encountered (which I called act_cnt) to the PARTITION BY clause that gets you the SUM.
    We can get act_cnt using the analytic functions like COUNT or SUM, but, since one analytic function can't depend on another computed inthe same query, we need to use a sub-query to compute act_cnt.
    Here's one way:
    WITH     got_act_cnt     AS
         SELECT     stat, beg_dt, end_dt, dur
         ,     COUNT (CASE WHEN stat = 'ACT' THEN 1 END)
                  OVER (ORDER BY  beg_dt)   AS act_cnt
         FROM    t
    SELECT       stat, beg_dt, end_dt, dur
    ,       SUM (CASE stat WHEN 'LOA' THEN dur ELSE 0 END)
             OVER ( PARTITION BY  stat
                     ,                act_cnt     -- ***** NEW *****
                 ORDER BY      beg_dt
               )       AS totl
    FROM      got_act_cnt
    ORDER BY  beg_dt
    ;Are 'ACT' and 'LOA' the only possible values for stat? If so, the query above can probably be simplified.

  • HT204387 Help with ipod touch and bluetooth headphones

    Hi
    I have an iPod Touch (5th gen) and I'm trying to connect my Bluetooth Headphones but my iPod can't find them.  I can connect them with my iPad no problem, but not my iPod.
    There's nothing on the headphones that I can change I don't think.
    Any suggestions??!
    Thanks
    Kerstey

    - Reset the headphones. Sometimes you have to do that to pair to another device. How yo do that depends upon the headphones
    - On the iPod
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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    - Reset network settings: Settings>General>Reset>Reset Network Settings. Y will also have to rejoin all wifi netwporks
    Also see:
    iOS: Third-party Bluetooth headsets, headphones, and keyboards

  • Help with ipod video, screen doesn't work

    My ipod started acting weird when I updated the ipod software. My screen will freeze, but it's not black or white, it shows the "Do not disconect" sign but with a bunch of little color squares all over the screen. I've tried everything, restore it, reset it, everything and as soon as it turns on, the screen goes like this.
    can anyone help me?
    thanks!

    Try the standard fixes to rule out a software problem:
    - Reset. Nothing is lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
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  • Help with iPod service error

    Greetings,
    I had an issue where my Nano's battery got very low to the point that it was not recognized by my computer. I borrowed an AC charger and got it to charge and work fine but still not be recognized by my computer. I followed the instructions for downloading the HP USB formatter and when I tried to restore using updater 6/28 I get a service error and cannot restore. I tried turning off the fast switch option (which waas on in the past when the computer used to see the ipod in itunes) and then I tried removing itunes and reinstalling it and I get the same error message. It seems to me that the helper files that look for the ipod are missing. The iPod will respond to being reset and the computer recognizes it, but I cannot restore it. Is there a way to restore it without using the latest updater? Any help greatly appreciated.

    the ipod-service/software-required error messages are typically caused by snarlups on the PC side of things.
    the theory behind the registry entries version of this is a little sketchy. i've only encountered about ... ten at the outside? ... confirmed cases of this since Christmas. possibly it's associated with not running installations as an administrator, possibly with running the installs inside a different user account than itunes has already been installed in, possibly with security software interfering with registry changes during the install process.
    if you do run into troubles with key editing, ProgMan and hutch's threads might be of some help:
    http://discussions.apple.com/thread.jspa?messageID=2143821#2143821
    http://discussions.apple.com/thread.jspa?messageID=2261175#2261175

  • I need help with ipod video...please and thank you

    Hi
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    when i open my ipod, all i see is the little ipod with x's in its eyes ..."sad ipod" and..
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    edit....
    whoops i realized its in the wrong topic
    SORRY and i dont know how to move it SORRY
      Windows XP  

    So wouldyou recommend that I update? It was made for use with an att sim but was unlocked for use with a tmobile sim... I just so happen to have att. So the phone being locked for att wouldn't be a bother for me. I've just heard of people getting sim card read errors after updating, so I was wondering if I should even bother.

  • Help with Ipod 80GB (detailed message as to what I have tried) error -50

    Originally I had downoaded some music and put it into itunes and synced it with my brand new Ipod 80GB. Everything was fine. I deleted my songs from my hard drive and itunes. A few weeks later I had a new batch of songs that I wanted to put onto my ipod through itunes. There was a message saying there was a new version of software available and I downloaded it and everything haywire.
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    regsvr32 /s dssenh.dll
    regsvr32 /s rsaenh.dll
    regsvr32 /s gpkcsp.dll
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    regsvr32 /s slbcsp.dll
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    regsvr32 /s cryptdlg.dll
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    7. I repeat the same process of copying those files into notebook and starting all over.
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    Finally a solution!!!!!!!!!!!
    While I tried every option that was passed along here and none of them worked I appreciate the help and suggestions. I took it to the apple store and they fixed it. They said it was messed up because I probably had plugged it into too many different computers but i only plugged it inti one other computer but who cares.
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  • HELP WITH IPOD BEFORE I THROW IT UP THE WALL

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    There are troubleshooting steps here.
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    Then there's this.
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  • Help with iPod Shuffle - 1st generation - After restoring

    Okay, i needed to restore my iPod shuffle (1st gen), as it was n't letting me put songs on. So when it restored, it started to autofill from the music library randomly, so all my songs were jumbled up. I didn't want this, so I tried to autofill it myself without the 'choose items randomly' box ticked, but it wouldn't synch. So, I restored it again, and tried again. As it was restoring, I noticed in a box that came up, I think were you type in the name of your iPod, there was a box that said something along the lines of 'Autofill from music library automatically when restored', so i unticked it. When it was restored again, and now completely empty, it wouldn't let me autofill manually again. So, just to get songs on my iPod, i have to have them on random, which I do NOT want.
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    On the contents page at the bottom, there is a box that reads "Choose Items Randomly". Uncheck it. I just noticed it while trying to sync my own iPod.

  • Desperately seeking help with ipod touch sync issue

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