HELP WITH ITUNES ALBUM PURCHASE

I just purchased an album and noticed that the digital booklet did not sync to my iphone does anyone know why digital booklets are not synced or am i not looking in the right place for it. thanks

phil9t wrote:
I just purchased an album and noticed that the digital booklet did not sync to my iphone does anyone know why digital booklets are not synced or am i not looking in the right place for it. thanks
Digital booklet? Do you mean the "Album Cover"... the only way you will see that is by tilting your iPhone "horizontally".. That will show you "Cover Flow"!

Similar Messages

Help with iTunes Store purchase

Is there any way to contact the iTunes Store directly? I just purchased two songs and one of the songs sounds messed up. It fades in and out so bad it wasn't worth the purchase. It didn't sound that way while I was listening to it before the purchase at the iTunes Store, sigh. While it was downloading I was asked to update my acceptance of the new rules, etc, so I'm wondering if that had something to do with the quality of the purchase? I've ordered songs for years from iTunes and this is the first time I've ever had a problem with a purchase. Anyone know how I can resolve this problem?
Thanks,
Renee

Good grief! Believe it or not Dave, I actually went to that page but I immediately zeroed in on all the help links, didn't see what I was looking for so I left, never noticing the big HELP email icon at the top of the page, ugh. Thanks for the quick response. By the way, when following through with your directions I was also led back to my own iTunes account where, if I had looked under "recent purchases" I would've found another way to contact iTunes about the song. Am I allowed to blame it on lack of sleep since I'm not a blond? lol
Thanks!

I would like to transfer all data from my iPod classic to my new computer with windows 8.1. My old computer's cpu died. Utilizing iTunes which only allows iTunes albums purchased at iTunes store. The cd's were loaded via iTunes originally.

I would like to transfer all data from my iPod classic to my new computer with windows 8.1. My old computer's cpu died. Utilizing iTunes which only allows iTunes albums purchased at iTunes store. The cd's were loaded via iTunes originally.

Install disk drive from old computer in an external enclosure.
Then copy the complete iTunes library from the disk drive to the disk drive in the new computer.

HT1349 How do I get help with Itunes when I dont have a serial number for a Mac because I am not using a Mac???????

I just want to get some help using itunes. I have downladed music - paid for music, and can't get it into itunes. When I used th e'support' thing it just wanted to know my Mac serial numbers!! I don't have a Mac I hace a standard non Mac PC. So why can't I get help with itunes? Its taken me half an hour to get into this support thing because every single name I chose was taken!!!! Its just a nightmare. I hate it!
And now it tells me I must 'choose a community' and itunes isn;t listed! It gets worse! So I chose any community because this is just a never ending nightmare. 40 minutes ago now I clicked on support for itunes and I ended up here!

Thanks again. I bought two albums. I've no idea what I use to open a zip file. I just tell it to open and it ususally does but this time Windows media player won't do it!
I am in the UK and its 23.43 so I have to give up and go to bed now. As I said I have had no probes with Amazon downloads. I did email CD baby for help but they just sent the links that you offered earlier.
I have tried to burn to CD so I can listen that way but though I go through all the motions I can't add the tracks to the burn list by copying and pasting, and I can't 'drag the tracks here' beacuse the tracks aren't showing, just the whole album folder. It looks like this:
SO02294360-catherinefeeny12-mp3 (1).zip
file:///C:/Users/User/Downloads/SO02294360-catherinefeeny12-mp3.zip
Show in folderRemove from list
Have to give up for today and go to bed but your responses are very much appreciated. Thank you

Why don't apple send redeem codes with itunes gift purchases?

why don't apple send redeem codes with itunes gift purchases? the redeeming mail sent does not include a code and when redeem is clicked it tells me to download iTunes again.

See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact

Cannot contact Apple, need help with iTunes & Registration?

1, The number provided does not work outside the US.
2, The number for Thailand doesn't work either.
Serial number: C02KJ0xxxxxxx
Technical Support says is Expired ???
3, Can can tech support be expired on a 3 day old machine?
4, Why won't it register on the website?
What a nightmare. I want to register my 3 day old computer but you say tech support has expired.
I'm in Thailand and cannot call your support number. Its the number is incorrect.
Really need some help with iTunes can someone help me? OK to pay but I really really need some support.
Jason

First, have you moved or renamed the iTunes or iTunes Music folders, or any of the folder or track files in those folders, since iTunes last worked correctly?

HELP with Interactive Booklets purchased thru itunes

I have a 30 gb video ipod. A few of the albums I have purchased through itunes have an interactive booklet attached. When I sync my ipod with itunes, it says my ipod model can not support the interactive booklets. As a result I can't view them. Does anyone have an answer to why this is?????????? I figured that since I have a 5th generation ipod, viewing these booklets would not be an issue. Any help anyone could give would be greatly appreciated. Thanks

I would recommend calling apple http://www.apple.com/contact/phone_contacts.html
kEat0n

Need help with Itunes Authorization issue

I've been a Itunes/Ipod user for a couple years. During that time, I've sure spent over $500.00 on Itunes music from the Itunes store for my Ipod. My daugter and I both have Ipods.. There have only been 2 machines with Itunes installed here but I occasionally rebuild my computers to have the latest and greatest hardware for my business.. The other day I backed up all my music and data before rebuilding my machine due to hardware upgrades. Everything went smoothly including importing my purchased music back into Itunes.. The problem is I can't listen to it now. When I try to double click a song I get an error that says "You have already authorized 5 computers with this account. To authorize this computer you must first deauthorize one of the other computers" This isn't possible because the computers aren't around anymore to deauthorize. They were all housed (except 1, my daughters pc) in the same case as I have now.. Please respond...

The other day I backed up all my music and data before rebuilding my machine due to hardware upgrades.
okay. you may have ended up with multiple authorisations on that PC due to the system changes. if so the following documents should be of some help with techniques for freeing up authorisations:
One computer using multiple iTunes Music Store authorizations
About iTunes Store authorization and deauthorization

Help with photo albums Please

Hi, i really need some help with my pictures, I've only got a very basic understanding of how my phone works and have somehow put a load of albums on my phone when i plugged it into the computer-I want to delete some of them off the phone but cannot work out how to do it, when i plug my phone in i can find the photo tab but cannot actually see the pictures and can't see any delete button!!! Please can someone help me, basic explanations would be gratefully recieved xxxx

The photo sync is one way: computer to phone. To remove photos, synced to your phone, remove the check marks next to the albums/folders under the photos tab in itunes & hit the apply/sync button. They will be removed from your phone. You cannot delete photos that were synced to your phone, directly on your phone. The easiest way to manage photos synced to your phone is to create albums or folders on your computer. Move whatever photos you want on your phone into these albums/folders & then select them under the photos tab in itunes to sync to your phone. You can then remove or add photos to these various albums/folders on your computer & the itunes sync process will update your phone every time you sync.

Help with iTunes library

Hi there,
I've been having some problems with my iTunes library and I really need help.
It all started when I wanted to restore my iphone because it being slow!! It then said that there wasn't enough space on the hard drive. So in my infinite cleverness (that I don't have!!) I'm not really sure what I did. But I accidentally deleted all my music files and then from the recycle bin I've got them back but they aren't in album folders anymore it's just one long list of songs.
My iTunes library is empty of all things so if i add these files to iTunes will it arrange them into it (not in iTunes program) but in the windows folder? Does iTunes copy the original music file to the 'iTunes media' file?
If so what's the best settings for iTunes?
Store the original music files on c: or external HD and then do i need to choose the organize and copy setting on iTunes? and if so, where too?
So the c: drive is full and the d: has got some stuff but not sure what it is. But it has 90 odd gb of free space!!
The laptop is 4 years old so it's full of crap. Basically!!
Please help.

Using iTunes, you cannot sync from the iPod to your computer. If you want the songs on both computers, you will have to manually copy all your songs to the other computer, add them to that iTunes library, then sync.
Alternatively, you can manually manage the iPod, which will let you play the songs on the computer without the songs (only when the iPod is connected), but you will not be able to copy them into your iTunes music library using iTunes alone.

Help with iTunes "the song could not be used because original could not be found"

Please help!! I just recently got my pc laptop back from being worked on and the hard drive had to be replaced. Tonight I had to download iTunes and now all my purchased music (which in in the 1,000's) gives me a message when I try to play it,
"the song could not be used because the original file could not be found." I'm really frustrated since this music was purchased why can't I play it this is ridiculous! I've had numerous problems with iTunes before but I have to say this really is the worst. I realize these songs are still on my iPhone but I have really nice built in speakers and I like to listen to music while in my office right from my pc. Any advice would be helpful, I'm at my wits end. Please advise!!

Please help!! I just recently got my pc laptop back from being worked on and the hard drive had to be replaced. Tonight I had to download iTunes and now all my purchased music (which in in the 1,000's) gives me a message when I try to play it,
"the song could not be used because the original file could not be found." I'm really frustrated since this music was purchased why can't I play it this is ridiculous! I've had numerous problems with iTunes before but I have to say this really is the worst. I realize these songs are still on my iPhone but I have really nice built in speakers and I like to listen to music while in my office right from my pc. Any advice would be helpful, I'm at my wits end. Please advise!!

HT2953 help with itunes

Hi everyone, just came home from apple store and they cannot help with is issue. Since installing itunes 11 i have had some problems, most of which i am sortingout now. but i am still unable to transfer my imported CD's to the iphone. they are in the library but do not sync across. Sany help apprciated.

Does it show on your account's purchase history : See your purchase history in the iTunes Store ? If it does then you should be able to get the receipt/order number from there.
(Posting your account id or user name will not help, we are fellow users here on these forums, you're not talking to iTunes Support nor Apple.)

Help with itunes and ipod

I want to copy some songs from my ipod to my pc, but I don`t know how to do it.
My ipod isn't syncronized with my library and I don't know which other way to do it.
I just downloaded iTunes 7, but I think there area few bugs.
The PREFERENCE window is way to big and I can't save hte changes.
please, if anyone can help me!

"I want to copy some songs from my ipod to my pc, but I don`t know how to do it."
If you have any iTMS purchases the transfer of purchased content from the iPod to authorised computers has been introduced with iTunes 7. A paragraph on it has been added to this article: Transfer iTunes Store purchases using iPod
The transfer of non iTMS content such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod, this is just a selection. Have a look at the web pages and documentation for these, they are generally quite straightforward. You can read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
YamiPod Mac and Windows Versions
iGadget Windows Only
iPod Access Mac and Windows Versions
PodUtil Mac and Windows Versions
iPodCopy Mac and Windows Versions
PodPlayer Windows Only
CopyPod Windows Only
"I just downloaded iTunes 7, but I think there area few bugs. The PREFERENCE window is way to big and I can't save hte changes"
Click on the chevron > to the left of the iPod icon in the Source list. This will display the various icons for the iPod itself, Music, Movies, TV Shows and Playlists. Click on Music and you'll see the traditional song view with the information at the bottom.

Help with downloading previously purchased movies to new ipad mini

I just bought a new ipad mini and I can't download purchased movies and music to he mini. When I attempt to download the music and movies from the cloud, the download meter shows progress up to 100% and then stops. When I go to my video section or music section, there are no downloads. I have read a ton of articles and attempted every solution possible. I restored my ipad mini from the ipad. I synced with iTunes and tried to download the music and movies from there. Nothing seems to work. Mysteriously, there are times in iTunes that e video meter shows a lot of space on my ipad being used by videos. Then it goes away and then shows it again later as if he videos are taking up space on the ipad. When connected to iTunes, if I click "on this ipad" then movies it shows the movies listed numerous times (showing I have attempted) over and over. Still there are no movies and no music. Can someone that is an apple expert help me solve this problem? I have tried all that I know. I have even tried to convert the videos to ipad format but that option is grayed out. If I click on a movie and go to the convert options they are all grayed out. I have looked at the content ratings, the resolution,and even a suggestion about surround sound. Nothing works for me. I contacted apple support and the lady was unhelpful and suggested I call for paid support. I do not feel like paying for help on an expensive item that I just purchased and does not seem to work. Help!

You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
CS5:
http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

AHHH! Help with iTunes 8 Music Video sorting

I upgraded to the iTunes 8 today, and when I do the brand new search thingy with music, its all weird for just one artists
Ill go search by artist in my library, and when i for example click 'rihanna'
It shows all her music videos i have (which is like 5) under ONE album called "Unknown Album" where all my other artists music videos have seperate albums for each!
What it's doing that i hate!:
http://i36.tinypic.com/23hpuv8.jpg
What i want it too be like:
http://i36.tinypic.com/2nte6x1.png
SOMEONE PLEASE HELP!

I hate this as well. There's no rhyme or reason as to when/why iTunes sometimes looks at the Album entry of the video's tag. For example, I have some videos with no album name listed in the Info-Album field and the video will show:
Song Name
Artist Name
(and will use a "poster frame", as QuickTime calls it, from the video itself)
But at other times, and the problem we're both frustrated at, when the Album info is blank iTunes will show:
Unknown Album
Artist Name
(and will use a poster frame from one of the many videos you may have by that artist. In your example pic, it looks like iTunes is using the poster frame for the "I Hate That I Love You" video by Rihanna...even though you have 5 different videos by her.)
The only fix I could find was to either:
1) enter the actual album name that the video is from (i.e. Good Girl Gone Bad) into the Info-Album field. Then, if you have a song file from the same artist/album (with the associated album artwork for that song) iTunes will use the album art for Cover Flow but will display the poster frame for the selection window in the lower left corner of iTunes.
2) enter the song's name with a period at the end (i.e. "I Hate That I Love You.") into the Info-album field. You'll see that the "Unknown Album" will disappear and will now show as such:
Song Name.
Artist Name
(will use the poster frame from the video for both Cover Flow and the selection window in the lower left)
You don't have to enter the song name with a period at the end, that's just the method I used. Realize though, iTunes will list whatever name you use for the album field of the video into the Album list of your iTunes/iPod library. (i.e. - you'd then have an album named I Hate That I Love You. showing under Albums).
I hope the advice wasn't too confusing. I wish iTunes wouldn't force you to enter an Album name for a video either.

HELP WITH ITUNES ALBUM PURCHASE

Similar Messages

Maybe you are looking for