Help with itunes - was locking up and uninstalled now it won't work at all

Last week, every time I connected my iphone it would lock up during the sync. So this weekend I uninstalled every apple product on my computer so that i could get a clean install. Now, nothing will open. i've reinstalled itunes, etc at least 4 times. It won't open, I keep getting an error message.
"The procedure entry point QTCF_CRUniCharGetUnicodePropertyDataForPlane could not be located in the dynamic link libray QTCF.dll."
What does that mean?

"The procedure entry point QTCF_CRUniCharGetUnicodePropertyDataForPlane could not be located in the dynamic link libray QTCF.dll."
That one is usually caused by a misplaced older version of QTCF.dll.
If you've got a 32-bit vista, first look to see if there's a copy of QTCF.dll lurking in your C:\Windows\system32\ folder. If you find one there, drag it out onto the desktop.
If you've got a 64-bit vista, first look to see if there's a copy of QTCF.dll lurking in your C:\Windows\sysWOW64\ folder. If you find one there, drag it out onto the desktop.
Now try launching iTunes again. Does it launch properly this time?

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HP Support Assistant - Uninstalled and Reinstalled - Now it won't Work at all!

My HP Support Assistant was sticking on Creating Restore Point. Well, I followed your instructions for this that was posted in numerous other threads and uninstalled HP Support Assistant and re-installed it, and now it won't do anything. It opens up and the NEXT button is not highlighted so if I click on it nothing happens...it's totally worthless now. What can I do to make it work again??? HELP!! (see image below - all I can do is minimize, enlarge or close that screen. NEXT button does nothing!)
My computer is only 1 year old and I run Windows 8 - 64 bit. Never had a problem with it before, but tried the Tune up and it was stuck on the restore point, so I followed your instructions, re-booted after un-installing and uninstalling, now it won't do anything. I also tried restoring HP Support Assistant from the Recovery Manager and it's still doing the same thing - nothing. How am I supposed to get my updates now???
I have an HP Pavilion p6 2310. I haven't installed Windows 8.1, it's just Windows 8. Thank you.
This question was solved.
View Solution.

Never mind...I fixed it myself. I did a System Restore from the point before I un-installed and re-installed HP Support Assistant yesterday and now it's working again!!

Why is my iPhone 5c's home button not working at all it didn't work once for a few minutes then it was normal again now it won't work at all. HELP

Why is my iPhone 5c's home button not working at all it didn't work once for a few minutes then it was normal again now it won't work at all. HELP

The screen repair was botched. Take iPhone back to place of screen repair, and have them get the home button working again.

HT201210 I tried to update my iphone and now it won't work at all

I tried to update my iphone and now it won't work at all

Yes, connect to your computer with the latest version of iTunes installed and restore it. If it doesn't show up in iTunes when you connect it see: http://support.apple.com/kb/HT1808

I installed latest software updates today and now iphoto won't work at all - heeelllppp!

Hello
i installed latest software updates today and since then iphoto will not work at all. The window oens but it remains blank, and when I go to force quit it says iphoto not responding, so it's as if it's crashing on startup. I can't access my photo library or put new photos in the library from my camera, in fact I can't do anything at all with it.
I am in Africa a long way from home and tech support, so please can anyone help me?? Im a bit desperate as my whole photo library is inaccessible, and it will be months before I am back in the UK.
I am not hugeley techie so plain English please.
Thanks

Hardware Information:
          MacBook Pro (15-inch Core 2 Duo)
          MacBook Pro - model: MacBookPro2,2
          1 2.16 GHz Intel Core 2 Duo CPU: 2 cores
          3 GB RAM
Video Information:
          ATY,RadeonX1600 - VRAM: 128 MB
Startup Items:
          AdobeVersionCue: Path: /Library/StartupItems/AdobeVersionCue
          ADSLAutoConfig: Path: /Library/StartupItems/ADSLAutoConfig
          HWNetMgr: Path: /Library/StartupItems/HWNetMgr
          HWPortDetect: Path: /Library/StartupItems/HWPortDetect
          StartOuc: Path: /Library/StartupItems/StartOuc
System Software:
          Mac OS X 10.6.8 (10K549) - Uptime: 0 days 0:49:42
Disk Information:
          Hitachi HTS541612J9SA00 disk0 : (111.79 GB)
                    (null) (disk0s1) <not mounted>: 200 MB
                    Macintosh HD (disk0s2) /: 111.47 GB (6.45 GB free)
USB Information:
          JMicron USB to ATA/ATAPI bridge 111.79 GB
                    (null) (disk1s1) <not mounted>: 32 KB
                    Backup (disk1s3) <not mounted>: 111.67 GB
          Vodafone (Huawei) Vodafone Mobile Broadband (Huawei)
          Micron Built-in iSight
          Apple Computer Apple Internal Keyboard / Trackpad
          Apple Inc. Bluetooth USB Host Controller
          Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
          com.rim.driver.BlackBerryUSBDriverInt          (0.0.67)
          com.huawei.driver.cdc_usb_bus          (1.0.2)
          com.huawei.driver.cdc_acm          (2.6.2f17)
          com.huawei.driver.dc_net          (1.0.2)
          com.huawei.driver.cdc_ncm          (2.6.2f16)
          de.novamedia.driver.NMSmartplugSCSIDevice          (1.0.1)
Problem System Launch Daemons:
          [loaded] de.novamedia.nmnetmgrd.plist
          [not loaded] org.samba.winbindd.plist
Problem System Launch Agents:
          [failed] com.apple.Kerberos.renew.plist
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist
          [loaded] com.adobe.versioncueCS3.plist
          [loaded] com.microsoft.office.licensing.helper.plist
          [loaded] com.trusteer.rooks.rooksd.plist
          [failed] xxx.qnation.PeerGuardian.kextload.plist
Launch Agents:
          [loaded] com.adobe.CS4ServiceManager.plist
          [loaded] com.trusteer.rapport.rapportd.plist
          [loaded] de.novamedia.VodafoneDeviceObserver.plist
User Launch Agents:
          [loaded] com.adobe.ARM.[...].plist
          [failed] com.facebook.videochat.[redacted].plist
          [loaded] com.google.keystone.agent.plist
          [loaded] com.zeobit.MacKeeper.Helper.plist
User Login Items:
          iTunesHelper
          MTN Pocket Internet
          Microsoft AU Daemon
          Vodafone Mobile Broadband
          Vodafone Mobile Broadband
3rd Party Preference Panes:
          Adobe Version Cue CS3
          BDSPrefPane
          Déjà Vu
          Flash Player
          Flip4Mac WMV
          Trusteer Endpoint Protection
Internet Plug-ins::
          Flip4Mac WMV Plugin: Version: 2.3.2.6
          FlashPlayer-10.6: Version: 11.9.900.152 - SDK 10.6
          JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Outdated! Update
          Flash Player: Version: 11.9.900.152 - SDK 10.6 Outdated! Update
          AdobePDFViewer: Version: 9.5.5
          QuickTime Plugin: Version: 7.6.6
          SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6
          Google Earth Web Plug-in: Version: 7.1
          RealPlayer Plugin: Version: (null)
          Silverlight: Version: 4.0.50524.0
          iPhotoPhotocast: Version: 7.0
Bad Fonts:
          None
Old applications:
          None
Time Machine:
          Information not available
Top Processes by CPU:
              32%          firefox
              25%          Vodafone Mobile Broadband
               3%          EtreCheck
               2%          WindowServer
               1%          ps
Top Processes by Memory:
          289 MB          firefox
          86 MB          mds
          55 MB          Mail
          52 MB          WindowServer
          52 MB          Finder
Virtual Memory Statistics:
          1.44 GB          Free RAM
          846 MB          Active RAM
          427 MB          Inactive RAM
          324 MB          Wired RAM
          383 MB          Page-ins
          0 B          Page-outs

Having Issues with iTunes 10.5.3 and uninstalled. Cannot reinstall without upgrading to newest Snow Leopard? Using MacBook Pro running 10.5.8.

Running OS X Leopard 10.5.8 and was having issues with my version of iTunes 10.5.3 (freezing and getting rainbow spinny wheel, not allowing me to do anything, while importing music from a different folder into the iTunes). Anyway, so I uninstalled iTunes and went to download the newest version (10.7 i believe) and after downloading and attempting to install, i was alerted that I cannot install and run this application without having the newest version of OS X 10.6 i believe. So, what I'm ultimately trying to figure out is if I need to spend $130(that i do not have) on Amazon to get the Snow Leopard 10.6.3 then pay another $20 in the App Store to upgrade to Mountain Lion as well? I need to have iTunes on this laptop due to having an iPhone 4 that needs to be able to be synced on this computer. Bottom Line is, I don't have really have $150 to upgrade all this at the current moment just to get iTunes back on my system. Any suggestions or am I basically having to drop the $150 just to get iTunes back so I can sync my iPhone 4 again? Ugh, this *****, really wish i hadn't uninstalled that version of iTunes..HELP!!! thanks in advance..

Click here and install the software. If you decide to upgrade to 10.6 at some future point, phone the online Apple Store.
(70951)

TS2690 **HELP** with ITUNES was unable to load data class information from Sync Services

I have worked with Apple for 3 days and still can't syn my IPHONE.
1. Reset my Iphone 4 to factory settings,retored most recent version
2. Went to preferences and reset Syn history
3. Uninstalled Iturnes
4 Renistalled Itunes
5. Removed Micosoft Essentials
They said to uninstall outlook 2007 but my house caught on fire Christmas and I don't have my disk.
Has anyone had this problem and can assist me. Or should I just go buy a new computer?

Thanks, justindyck!
Switching iTunes to 64-bit mode did the trick!
I wish I had started this thread so I could christen your reply with "This solved my question," instead of "This helped me."
So, the best I can do is this:
This solved my question!

Help with iTunes 2.0.4 and library on networked Mac

Hello, I was given an old Powermac G3 (blue and white). It's running Mac OS 9 and iTunes 2.0.4. I have it hooked up in my garage. I want to listen to my iTunes while I'm out there working on stuff. My iTunes library is on my MacBook Pro in the house. I cannot get the G3 to see my iTunes library, or my MBP. I have sharing enabled on my MBP. Both computers have internet access through the network, and I have no issues using my iPhone 5 with my MBP. I don't understand what's going on, but I would love to get the garage computer working! Help, please!

What kind of networking? When I think of G3s I do not think of wireless capability, so do you have some kind of Ethernet LAN? Can the G3 "see" the Macbook Pro for anything?
What kind of sharing? General file sharing? iTunes Library sharing (again not sure when this came in and if it was present with iTunes 2)?

Help with iTunes Shared Library (Vista and OS X)

I am trying to share my Vista-based iTunes library with my new iMac. I have an issue now that iTunes does not let me select the shared iTunes library that resides on the PC. The following is how things are set up
1) I've moved all of my PC-based music, my iTunes Library (.itl) file and the cover art to an external HD on my Vista PC.
2) I've set permissions on all of the Vista files (music, library, art) to be read/write for available to all connected users.
3) I have also mounted the PC-based external drive on my iMac. Permissions seem to be ok, as when I view files via the Finder, they are visable and accessible.
4) However, when I try to open iTunes on iMac to change the shared library (using the OPTION key), the iTunes Library.itl file on the hard drive is completely greyed out. No matter how I change permissions or sharing on the Vista machine, I cannot seem to select the shared library.
5) Interesting that I HAVE successfully accessed the same library through another Windows-based machine (Windows XP). In that instance I can access the network drive and select the iTunes Library.itl file no problem. Music streams fine after I do that. Also, from my iMac I am able to create files in the same directory where the iTunes files reside (using program like Text Editor) so it seems I do have write access and permissions to the directory.
Any clue why this is happening? It seems like iTunes is the one program that is not picking up the permissions from the iMac, but other Mac programs are. It's driving me a little nuts at this point. Any help would be greatly appreciated.
Thx

Bump. Same issue. Help please.

Itunes crashed - now it won't work at all - tried to uninstall but can't re

So - itunes was playing away happily when it just stopped - I tried to force quit it but no luck - it would just stay in the dock and I could not even get it out of the dock. I tried dragging the itunes icon from the application folder to the trashcan to uninstall it - no luck - it said itunes was still running even though I had force quit it a bunch of times.
I restarted my Mac - itunes was not in the dock so I drug the icon from the app folder to the trash and that worked. I downloaded the latest version of itunes (twice) both times the installation never would complete. When it came time to start the actual install - itunes showed up as "0" bytes and when I would hit next - I received a message saying there was nothing to install. I ran the "check for updates" thing and no updates are found for my computer.
So - I can't find itunes on my computer - I can't install it and I can't listen to any music. All my music is still on my external hard drive - I didn't lose anything
I'm just at a loss for what to do now.
Any help or advise would be great! Thanks!
Dan

Glad to hear your prolbems have been sorted.
Have had similar problems since performing a sofware update last week.
Itunes has crashed.
Can't be reinstalled.
The software update won't work, neither will disk utility.
Removing the .dmg files hasnt helped.
Any suggestions?

Bluetooth Icon disappears and no Bluetooth in System Preferences. Can anyone help please. Have reset PRAM and SMC, but this does not work at all.

This issue happened randomly. I was working away and the bluetooth just disappeared. The first time this happened, I reset the SMC and it solved the issue. Now, nothing seems to work including removing the bluetooth plist file. Any ideas on how to fix? Thanks.

To find out if it's system wide or user specific, try this...
Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.
Does it work in the new account?

Did the iTunes update & now it won't work at all!

I downloaded the iTunes update 2 days ago, and now iTunes won't work because it needs 10.4.9+ & all I have is 10.4.8
I tried to download the 'Combo' 10.4.11 but it crashed my system (the 'Restart' hung with turning wheel for over 2 hours) & I had to reboot from disk at the cost of several hours.
I only use iTunes for listening to the radio worldwide, nothing else. I have no iPod, have no purchased music.
Is there any way to uninstall the update? iTunes was just fine for me before the update.
Or, is there any way to install the 10.4.11 from a friend's disks? - since it's just an 'Update' which is available online, it doesn't sound like it would be illegal, but I want to keep "Kosher". I am assuming that even though the downloaded update crashed my system, loading from disk should work.
Any help would be appreciated - I am not very computer literate, so the simpler the better!
-Erik

Finally solved the problem by going back to an older version of iTunes, which I found on FileHippo.com - I chose version 7.0 since I had no idea what older version I used to have.
The uninstall was the hard part, but these instructions did the trick:
http://www.oldapps.com/forum/showpost.php?p=925&postcount=34
Even then, when I got the "iTunesSetup.exe", clicking on it got the message:"iTunes library cannot be read because it was created by a later version of iTunes". Apparently some fragment of the "update was hiding somewhere.
I finally solved this by right-clicking (option+click) on it.
So now I have iTunes back & have no need for the "Combo Update"
At this point, having had a week of frustration from that worse-than-useless "Update", I have no intention of messing with any more "Updates". This computer is, and will remain a 10.4.8 machine.

Been having iTunes problems for months - now it won't work at all

Hi there,
For the last few months, iTunes has been failing to update (halfway through download it throws up an error saying the update failed. Trying to update manually threw up the errors I've linked to below). So I decided to try to fix it at last, I uninstalled iTunes and tried to reinstall, during the installation I encounter the following error:
http://twitpic.com/9azkja
Clicking "OK" led to a few minutes more of it trying to install itself before this popped up:
http://twitpic.com/9azkmu
"Retry" causes the error to repeat, "Ignore" leads to the installation saying it's successful, yet when I try to launch iTunes, this happens:
http://twitpic.com/9azkpa
Followed by this:
http://twitpic.com/9azkrr
Trying to repair the programme causes the same errors.
I'm running Windows 7 and haven't had any problems with other programmes that I'm aware of although Windows Update has been a bit dodgy for a while (some updates after downloading claim to be installed yet on restart Windows Update still identifies them as due to be downloaded and this process repeats over and over). I haven't made any hardware changes to my system lately and can't think of any software changes around the time the problems started or at all lately. I'm definitely running with administrator privileges.
Any suggestions or advice at all would be very gratefully received.
Thanks,
Steve

Hi Steve,
I can't say I've had the issues myself BUT what I would reccomend is:
1. Completely remove iTunes from your computer and associated registry entries by using a tool such as CCLeaner
2. Make sure you are completely up to date on windows redistributable packages and other updates.
3. Make sure you've selected the appropriate version for your computer i.e. x32 for 32-bit systems and x64 for 64-bit systems.
4. I've just had a quick Google around and as I said above with the redistributable packages in particular look at Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Securty Upfate which can be found here:http://www.microsoft.com/download/en/details.aspx?id=14431
For removing iTunes completely, it may be helpful to read http://support.apple.com/kb/HT1923
For your second error message about the entry point not being found, I found the article https://discussions.apple.com/message/11901253?messageID=11901253&amp%3b#1190125 3 helpful.
Hope this helps,
Kieren (@kierybear)

Need help with Itunes 11.0.1 and Iphone

Before my update to the dreadful Itunes 11.0.1, (it lost all my playlists) Itunes stayed in the same place after moving a song. Now it pops back to the top. Is there any way of keeping the main library on the last song I moved? When making a new playlist it is nice to just go through the list, instead of always starting over and having to scroll down. I do not updating again!! Not after the nightmare of the last update. Unless it corrects this issue.
Or, can I go back?? Just joking!

I'm assuming you followed a forum like Gizmodo to load the latest version of iOS 7 Beta on your device
Alot of those forums forget to mention, iTunes 11.0.5 will allow you to update to the iOS 7 Beta but your device will no longer work unless you have the developer version of iTunes as well....
I'd suggest you to research how to downgrade back to 6.1.3/4 and wait a few days for the iOS to be released,

TS1538 Why won't my iPhone 5 apple device connect to apple itunes store? I updated iOS7 and now it won't work. All my music does appear on the phone, but a playlist I created won't update. . Help!?!?!

Before I upgraded to IOS7 I could connect my iPhone5 with my computer but it won't let me do it now

Without the Apple ID and passcode that was used to originally activate the device you will not be able to use it ever. This is Activation Lock, a feature of iOS 7. See this support document. http://support.apple.com/kb/HT5818
Without that information, that device is nothing more than a fancy paperweight and no one, including Apple will be able to activate it.

Help with itunes - was locking up and uninstalled now it won't work at all

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