Help with itunes "whats on this ipad" not showing up - help

Hi!  When I plug in my ipad or ipod to my computer and open itunes, itunes recognizes them, BUT the "what's on this ipad/ipod" doesn't show up so I cannot manage my music...thoughts?  Everything is updated, my cords are good?  Help!

It should be able to copy any photos that you have in the Photos app - it sees all the albums and the photos that I've synced from my computer, as well as the photos that I've taken with the iPad and copied to via the camera kit and saved from emails.
When you open the app you should be given a URL to type in on a browser on your computer - that should then allow you to select an album, and then one or more photos within that album to copy to your computer

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