Help with Lightroom 5

Hello, I am new to photography and Lightroom 5.
I just installed Lightroom 5 in my iMac from the Creative_Cloud. When I open the app., I get the following error message:
"An error occurred when attempting to change modules". When I press OK, it goes away and I get a blank gray screen.
The Library/Develop/Map/Book/Slideshow/Print/ Wed module buttons are displayed on the upper right side of the screen.
"Lightroom 5 Catalog.Ircat - Adobe Photoshop Lightroom - Library" is also displayed at the top center of the screen,
but nothing else.
What am I doing wrong?
I would like to import some photos into this catalog?
I have also downloaded Photoshop and that app. is working fine.

In Solution 5, I was able to verify that I have "Read & Write" priviledges,
so that did not help.
Solution 6 - I'm stuck. It suggests to Copy the Lightroom folder into a new user account or other existing account on your computer.
Then, restart Lightroom. The Lightroom folder is in the following locations:
Mac OS: [user name]/Library/Application Support/Adobe/
I am not that computer literate because this procedure seems confusing to me. I have located the Lightroom folder, but I am lost beyond
that. I don't know where the "new user account" is or the other "existing account".

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