Help with logging into ePrint Center

I created an account to sign in to the ePrint Center, but received reply - "email already in use", tried signing in with my email, but received reply "password entered invalid", When I asked for new password, system would not accept my email for a forgotten password - stated need email associated with account. Can someone help me reset my password for "eprint centre".

Hi mevalerie, take a look at this post and see if this solution works for you http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/No-longer-able-to-acces-account/td-p/1782829
Feel free to post back if you're still having problems.
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

Similar Messages

  • Help with signing into ePrint Center

    I can't sign in to set up eprint.  It tells me incorrect password and when I try to reset my password it tells me to enter the correct e-mail address.  It is the correct e-mail address!!!  Please help.

    Hi mevalerie, take a look at this post and see if this solution works for you http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/No-longer-able-to-acces-account/td-p/1782829
    Feel free to post back if you're still having problems.
    If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
    If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
    I am an HP employee.

  • Trouble logging into eprint center to set up account

    having trouble logging into eprint center.
    I enter email and then password and its says password invalid
    I ask to reset password in the forgot password box and it asks for email address. When I type in email it keeps asking for email associated with account as if the box is blank. It keeps saying type in email.
    Any help or ideas would be greatly appreciated.

    The issue you're experiencing is most likely due to an old Snapfish account registered under your email address. ePrintCenter and Snapfish account information is stored in the same place and I've seen this conflict before. You will need to go to http://www.snapfish.com/snapfish/welcome, click the "Sign In" in the top right hand corner of the page and then click the "forgot password" link and enter the email address that is causing your problems, you should receive an email from Snapfish that will let you create a new password there. Once you've created a new password for Snapfish, try to Sign In on ePrintCenter (http://www.eprintcenter.com/) using your email address and the new password you created for Snapfish.
    Let me know if you have any further issues, Thanks!
    If I have SOLVED your issue, please feel free to provide KUDOS and make sure you mark this thread as SOLUTION PROVIDED!
    Although I work for HP, my posts and replies are my own opinion and not those of HP.

  • I try to log into ePrint Center or Connected and get invalid email

    When I try and log in it tells me invalid email.  I tried logging into eprint center as well as connected.  I've reset my password so it knows me.

    Hi @CAACAA
    Welcome to the HP Support Forums.  I understand that you are unable to log into your HP ePrintCenter or HP Connected account.
    For the error that you are receiving, please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • Problem logging into ePrint center - can't retrieve password

    I set up an ePrint account recently and now I can't log in to my account.
    I tried using the forgot password link but it does not send me anything. I sent a test email to my printer and it worked. I also tried to re-register using my email address and it says there is an existing account.
    Is the system down?

    More likely you have used Snapfish to create your ePrint Center account for the first time, therefore you will have to use the Snapfish Login:
    From the Sign In page, click the Snapfish icon:
    Try logging in from the popup screen.
    If the logon still fails, Click the Forgot password link withing the Snapfish popup window.
    You will be redirected to the Snapfish forgot password page. provide the email address and click OK.
    Now try logging in using the Snapfish logon using the newly provided password.
    Please let me know if that helps,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Can't log into eprint center for my photosmart 210b

    I can't log on to eprint center for my photosmart 210b and there is no place to select "forgot password" . My password doesn't work.

    WHY AM I HAVEING TROUBLE SIGNING INTO MY ACCOUNT CAN SOMEONE HELP

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    There appears to be some server side issues going on at this point in time as you are not the only one with the problem. I would suggest trying again in a few hours, or tomorrow, and see if they are resolved at that point.
    Jon-W
    I work on behalf of HP
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    Click the KUDOS STAR on the left to say “Thanks” for helping!

  • Signing Into Eprint Center

    Please Help me with this
    I am trying to Register into ePrint Center!!
    It keeps saying to me I can't use same e-mail and I can't use same password..
    I have never used ePrint before, so I should not be getting that response..
    Thanks
    Vic

    What happens when you click the "forgot password" link?  
    If that doesn't work, try resetting  your password with www.snapfish.com or even going as far as to contact them and asking them to remove your account.  The two sites are notoriously linked and could have been created many years ago with an accidental click of an installation.
    Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
    When a solution is found please mark the post that solves your issue.
    Every problem has a solution!

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  • Having problem signing into eprint center. "invalid email and password".

    Tried to sign into eprint center to change some preferences.  Received "invalid email address and or password" notice.  Changed HP passport password, are these two one in the same.  HELP 
    This question was solved.
    View Solution.

    Hello Mommommary,
    I'm sorry to hear that you are having this issue but here is a solution that may help(Cant Login to ePrintCenter)
    1. No the hp passport and the ePrintCenter account information are separate systems. Unless when you created the ePrintCenter account you used the same username and password you used to create the hp passport.
    **Click the KUDOS star on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
    (Although I am employed by HP, I am speaking for myself and not for HP)

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  • I still cannot sign into eprint center despite everything, always an error with my private email

    address. i see that this has been a familiar and very frustrating issue for many. i read that i am not suppose to sign in with the printer email address so I don't know what to do. I registered it with private email, somewhere along the line i think it was switched to default but who knows. Regardless, it won't let me set up an account with my private email because its "in use". well yes its mine but its not "in use" for sure. I have read so much last night and now more hours tonight. I do know that we are not suppose to use the random printer email address to sign in so i dont know what to do. just seems ridiculous that this is so complicated. my whole intent is to change my printer email to something more user friendly, see what apps people really like to use that i can add...... but left at the door. HP? someone smart? please help......

    I was able to use eprint center, but my personal email address didn't work, same as yours. I never saw instructions to not use the random printer email address, and I finally tried that and it worked. The email address was the Printer Code @hpeprint.com. Once I got in like that, it let me create a nicer email address for my printer, but the suffix is still @hpeprint.com. I have not been able to use my personal address in the eprint center, so I guess it really wants the printer's email address. I hope this helps you!

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