Help with Mac Help Viewer

Hello to whoever is looking at this posting. This may be somewhat out of the norm, but for some odd reason, if I ever try to use the Help function in finder, nothing displays. I just get a blank screen with the "ask a question column", but it acts like it is trying to load continuously. I have to force quit to exit.
Does anyone know why this would be or if there is a specific software update to rectify this problem. This machine is still under 1 year basic warrenty, would it make sense to contact support for this? I have no other software conflicts which is the weird thing. Im using Mac OSX Version 10.3.9.
Thank you for any help with this help issue!
Andrew

Help Viewer crashes or shows blank....
http://discussions.info.apple.com/webx?[email protected]@.6897a2ae http://www.thexlab.com/faqs/helpviewer.html
This is a common bug in Panther. The solution to this problem is simple though:
• (~ means your home directory)
Go to ~/Library/Preferences and delete the following files.....
com.apple.help.plist
com.apple.helpui.plist (you may or may not have this one).
com.apple.helpviewer.plist
Next go to ~/Library/Caches and delete the folder......
com.apple.helpui
Log out and log in. If the problem is gone, empty the trash. If not, put everything back.
or you can open MacHelp directly from .....
/Library/Documentation/Help and it works fine.
george
iMac Flat Panel 1.25GHz 80GB 256MB Mac OS X (10.3.9)

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This is a common problem with Mac Help. When it happens, try first (quit Help) deleting this folder:
Home/Library/Caches/com.apple.helpui
If Help still doesn't work, try then deleting those files:
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Home/Library/Preferences/com.apple.help.plist
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Home/Library/Preferences/com.apple.helpui.plist
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[Optimizing Disks Is a Waste of Time|http://db.tidbits.com/article/7254]
[Macintosh OS X Routine Maintenance|http://www.macattorney.com/ts.html#Anchor-31774]
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[http://www.macworld.com/article/49489/2006/02/softwarespeed.html]
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[http://www.imafish.co.uk/articles/post/articles/130/52-ways-to-speed-up-os-x>
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[http://lowendmac.com/eubanks/07/0312.html]
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[http://mac360.com/index.php/mac360/comments/thetop_7_free_utilities_to_maintain_amac>
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[http://discussions.apple.com/thread.jspa?messageID=607640]
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[http://www.macattorney.com/ts.html#Anchor-31774]

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