Help with movie rental

How do I reset a movie rental, I started before I was ready to watch? Also the other movie froze in the middle of when we were watching and never finished.  Both movie rentals in my account need reset. Please help!

Sorry, that is not possible.

Similar Messages

  • Help with movie rental on iPad!?

    I have tried renting 6 souls on my iPad but when I go to play it there is no play button! I've tried restarting my iPad and also tried deleting the download and trying again but with no luck? I would really appreciate any help with this matter! Thanks!!!

    No play button where?
    You opened the Videos app?
    You selected the video?

  • Help, on movie rental I

    Help, on movie rental I am getting continual message "we could not complete your iTunes store request. An unknown error occurred (-42110). There was an error in the iTunes store. Please try again later."   This message pops up every time I have completed  the dowlaod and it appaers as a finished downloan in the movie rental folder. I have deleted it multiple times and re-downloaded the same movie but always the same result.... Help

    See the "Error 3001,"  "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • HT1390 Difficulties with movie rental! Help!!

    I downloaded a movie rental and watched two thirds of it. I stopped in and now can't get back into it. It only shows a stop sign and won't let me start the movie again.

    Sorry, that is not possible.

  • Looking for help with movie loading in a different spot every time page reloads.

    Hello,
    I have a Flash movie that I need to jump to a one of 6 chosen frames when say a user hits the back button or home in the site. I just dont want the same user seeing the flash movie replay in the same spot everytime they go back to home.
    ANY help with this is appreciated.
    Thanks ahead of time.
    -Ann
    Here is what I have scripted:
    var numbers:Array = [2,114,415,687,960,1195,1485];
    _root.firstTime = true;
    if(firstTime) {
        firstTime = false;
        var frame:Number = Math.floor(Math.random() * numbers.Length);
        gotoAndPlay(numbers[frame]);
    I have also tried this:
    Array.prototype.shuffle = function() {
    for (var ivar = this.length-1; ivar>=0; ivar--) {
    var p = random(ivar+1);
    var t = this[ivar];
    this[ivar] = this[p];
    this[p] = t;
    ASSetPropFlags(Array.prototype, ["shuffle"], 1, 1);
    var Array_ar:Array = new Array(2,114,415,687,960,1195,1485);
    Array_ar.shuffle();
    index = 0;
    function load_random() {
    gotoAndPlay(Array_ar[index++]);
    if (index == Array_ar.length) {
    (index=0);
    load_random();
    But this keep jumping to frame 1 each time i hit back or refresh.
    Thanks again.

    That did not work. It loops back to the frame that it first loaded to not to frame 1 the beginning.
    It tried putting gotoAndPlay(numbers[frame]); on the very last frame, then I made a new keyframe after the very last frame and neither worked.
    You can see the swf here:
    http://www.shared-vision.net/testsites/edi/EDIflashtest2.html
    Thank you for your help.
    -Ann

  • Help with movie settings

    I thank you in advance for your help with this!
    My website address I have a question about is
    www.holyredeemernorthbend.org
    and I have a question about the movie section.
    I am using iWeb to build my church's website. All is well except the movie page. I have only one movie uploaded so far, my old site had 6, each between 6 and 10 megs. On the old site I used microsoft Frontpage. The videos, all in WMV format, worked flawlessly. They used to download in Windows media player, and played immediately, but now that I am using iWeb they have to download before watching, AND if it is a Mac owner visiting the site they have to have flip4mac installed as a Quicktime plugin. PC users can't see them at all.
    It's not a problem for me to export the videos in another format, I would just like some help with the most universally excepted settings. I don't care if it's Quicktime, Flash, or Windows Media. What would be best for most internet users? And, can you put a movie on an iWeb made site, that will load into Windows Media Player as an option to quicktime? That is to say if I were to give the viewer a choice.

    iWeb writes page code that forces the QuickTime browser plug-in be used. Since your file is:
    http://www.holyredeemernorthbend.org/HRWeb/Media/Father%20Kies.wmv in Windows Media Player format Mac visitors must have Flip for Mac (I don't use it) and PC users can't use QuickTime to view WMP files.
    You can use iWeb to make a "direct" link (link to file). When the viewer click the link they would be able to download the WMP file. This would allow PC visitors to use Media Player and Mac visitors use Flip for Mac or Windows Media Player for Mac.
    Since iWeb forces QuickTime formats you should convert from .wmv to .mov formats to make your work easier.

  • HT1390 Report problem with movie rental

    I rented the movie "Hunger Games". After the download had completely finished I wanted to watch the movie in iTunes and had trouble, the sound was on and off, the picture sometimes blurry and interrupted.
    How can I report a problem in movie rentals?

    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • Help with .mov files that QuickTime Player says it can't read

    Help. I have .mov files (on an external hard drive) I can see that they are there, but every time I try to open any of them with QuickTime Player I get the error message "could not be opened. The movie is not in a format that QuickTime Player understands."
    Help....suggestions...ideas????

    Same boat, hope someone has some ideas on this.

  • Flash Newbie needs help with Movie Clips/Action Scripting

    Hi -
    I'm having a problem with my movie clips playing
    simultaneously and cannot, for the life of me, figure out what I
    have done wrong. I'm new to flash, so I may have set something up
    incorrectly, but here's what I have so far:
    11 layers, total: 1 layer with 10 control buttons, each
    button with the following actionscript:
    on (release) {
    gotoAndPlay(85);
    Where the number changes in relation to which keyframe the
    next movie is on.
    I have 10 movies, total, but they are only movie clips,
    essentially photo slide shows with audio, made all in the library.
    The problem happens when I click on the second or third
    button. Not only does the movie that I have selected begin to play,
    but all of the previous clips do as well, so it all sounds quite
    garbled. I don't know what I am missing in the action script, as my
    Action Layer has a stop command on it at each keyframe where there
    is a new clip to play.
    I have tried to add a stopAllSounds command, but I'm afraid
    that doesn't do anything because it is not a "sound file" per se,
    playing in the timeline.
    I'm at the end of my rope and really need some help in
    figuring this one out. My project is hanging in the balance on
    this, as I have scripted everything else correctly and it runs
    beautifully.
    Please help!
    Thanks,
    Caroline

    Each layer has a blank keyframe before and after each
    movieclip. Each movie clip is at a different frame. Even with the
    blank keyframes added, the second video starts to play and then the
    first video begins to play. Same happens if I click on the third
    button. Third plays, and starts 1st and 2nd shortly thereafter. Is
    there an action script I can put in that will tell the timeline
    that, when a button is clicked, no matter where the movieclip is,
    it will stop and start the newly selected movieclip?

  • Help with Movie Clips

    Hi -
    I'm having a problem with my movie clips playing
    simultaneously and cannot, for the life of me, figure out what I
    have done wrong. I'm new to flash, so I may have set something up
    incorrectly, but here's what I have so far:
    11 layers, total: 1 layer with 10 control buttons, each
    button with the following actionscript:
    on (release) {
    gotoAndPlay(85);
    Where the number changes in relation to which keyframe the
    next movie is on.
    I have 10 movies, total, but they are only movie clips,
    essentially photo slide shows with audio, made all in the library.
    The problem happens when I click on a the second or third
    button. Not only does the movie that I have selected begin to play,
    but all of the previous clips do as well, so it all sounds quite
    garbled. I don't know what I am missing in the action script, as my
    Action Layer has a stop command on it at each keyframe where there
    is a new clip to play.
    I have tried to add a stopAllSounds command, but I'm afraid
    that doesn't do anything because it is not a "sound file" per se,
    playing in the timeline.
    I'm at the end of my rope and really need some help in
    figuring this one out. My project is hanging in the balance on
    this, as I have scripted everything else correctly and it runs
    beautifully.
    Please help!
    Thanks,
    Caroline

    They do not have to be on the same layer, but they should not
    exist on the timeline for the entire movie, just where they are
    necessary.
    Lets say you have three movieclips ten frames apart on the
    timeline. Mc1 (movieclip1) is on frame 1, Mc2 is on frame 11, and
    Mc3 is on frame 21. Mc1 should only be on the timeline from frame
    1-10, then it should not exist on frame 11. This way if you jump to
    frame 11 only Mc2 will play, because Mc1 isn't on the timeline
    anymore.
    They do not have to be on the same layer.
    It may help if you email me the file. My address is on my
    name on the lefthand side of this forum post.

  • Problem with movie rental

    I rented 4 movies. They were all in iTunes library box. I selected the move arrow and they all moved to my iPod box and my iPod flashed that it was synching. Waited until I got the note, ok to disconnect. Now when I go to my iPod, only 1 of the 4 movies is on the iPod. The other 3 are gone. Just gone..not in the iTunes libary, not in the iPod box and not on the iPod. I know it's only $12 bucks, but I feel like I got ripped off. I "reported a problem" a week ago on my purchase history site and still have not heard back from anyone. Any advice?

    If you have iTunes installed on a computer, open the application and log in.
    Select iTunes Store on the left and scroll down.
    Under Help, click on "Support"
    That allows you to get in contact with the iTunes support team. You can explain what the problem is. They are usually very good with this kind of issues and very helpful.

  • Download errors with movie rentals

    I have a 32 GB iPAD with almost nothing loaded up yet. I tried to download two movies directly on to my ipad via the itunes store app on it. The movies started downloading until they suddenly stopped and it says on my ipod "download error tap to retry" . I retried it and it did the same thing so i waited a couple days and retried and it said the same error message. I already paid for these 2 movies is there any way i can download them?..

    I have the same issue on my brand new 32GB Wifi iPad bought in Montreal. Tried to download a rental in HD from the itunes store directly to the iPad. It almost completely downloaded and then upon checking the status of the download it said download error. Music video's, music, and apps all download just fine. When I tried "check for downloads" in iTunes on my Mac, it does not show up, and now I cant delete the space the partially downloaded rental occupies :S.

  • Ipad problems with movie rentals

    rented movie from itunes.  Watch 14 minutes of movie.  Movie locked up.  Turned iPad off and on.  Now video app comes up with grey blank screen with no movie menu bars.  What to do???????  Thanks.

    I am having the same problem.  I tried to fix based on Eric Ross's suggestion and it still just stays blank.
    I was watching a rental movie and 3/4 of the way through it froze.  After rebooting, synching and updating OS, the movie app just shows a blank screen when selected.
    No red X shows up on the movie app to close it as Eris suggests.

  • Help! movie rental no good on slow mac! can I transfer to my macbook?

    hi --
    I downloaded Juno on my old Mac -- G4. It has stalled throughout 20 mins of it. Is there any way I can transfer this movie to my work Macbook Pro? I don't know why I didn't just download it on that in the 1st place. If I can do it, please let me know the best way. Burn a dvd? I tried already and there was an error burning. Not sure if it's my G4 or what. It's the 1st time. Firewire? Please help. I have 22 hours left to see it....thanks very much!!

    You can't burn a DVD as the movies have copy protection on them.
    If you can transfer the file to the MacBook Pro and add it to the iTunes Library, it may play if you are logged into your iTunes Store account on the MacBook Pro, but I am not sure if rentals are tied to the computer you rented them on.
    If you have an iPod that can play video then you should be able to transfer the movie to there to watch it.

  • Need help with .mov files that won't open

    Here's the situation...
    I have 2 dvdr's with 4 .mov files on them. when i try to copy them to my desktop it tells me that
    "the finder cannot complete the operation because some data in "BonJovi_Who_SaysDV NTSC.mov" could not be read or written. (Error code -36)
    I have to gain access to these .mov files tonight or I'm gonna be a real shithead. I just got the discs fedex'd to me today so I didn't put it off til the last minute. Can anyone offer any possible solutions? If so, please help.
    Java

    Putting aside copyright issues in (naive?) belief you have a legitimate use of the material, your problem lies in the file or disk. One of them is either corrupt or not compatible with the drive you are trying to read it on. Try it on another computer (even a PC) and if you can read it on that computer make a new copy of the file on a new disk or a firewire drive (or USB stick if it fits).

Maybe you are looking for