Help with MSI GTX590 support

Dear All,please sugeest me ,i am not able to know what to do in my situation,,,
i bought msigtx590 videi card last september,in India,the card is replaced 4 times in the whole year and still has issues.lastly i bought a new i7 3rd generation with intel original z77 board and sad to say the card being under warranty was replaced and is not running even on my new PC.my system works great on on board graphics of intel hd 4000 but the moment i add my gtx card,it goes into restart mode.iAm extremely dissappointed by the service provided by DIGICARE,they are just not having facilities even to test a high end graphics card.I am a physically Handicapped person having leg problem and it is not possible for me to run every time to the service centre.Is there any way i can contact MSI so thar this matter be looked into by them personnaly.
Or else i will have no option but to go for Consumer court.Also in India it is not so cheap to file a case.
lastly but the least i expected from the dgcare centre manager was he gave me his personal hand phone nos and the mobile phone is switched off all the time.I ask MSI users what should i do since i am mentally harrassed by this Nvidia card i bought from MSI,my dealer says to ask DGcare for a credit note but they are only replacing the card and and every time i use i get a new trouble.i am enclosing with all the correspondence i have done with dg care service centre in lamington road.since i am not being able to attach image i am submitting the serial nos of the cards i have recd in replacement.callid-clg151301197,replacement no.0324511062858
,sno.912-v801-121b11,sno.3235110055324,sno.325111054678

So far this has been a complaining report about MSI or a reseller. We can't do anything about that as this is a Users-to-Users Forum and not official MSI service. If you want to complain: >>How to contact MSI.<<
If you want technical assistance follow badboy2k's advice and check your psu for matching the (very high) power requirements of a GTX590. Most likely that is the problem if you already had four cards.
For further assistance we need more info so follow >>Posting Guide<< in case you want that kind of help.

Similar Messages

I am trying to get help with WMPlayer tech support Adobe Reader cant open wmpsupport.htm files why?

i am trying to get help with WMPlayer tech support Adobe Reader cant open wmpsupport.htm files why?

Adobe Reader opens PDF files, nothing else.

MOVED: Need help with msi mega 180 + athlon xp-m combo

This topic has been moved to Overclockers & Modding Corner.
Need help with msi mega 180 + athlon xp-m combo

AFAIK, you shouldn't need a pinmod for a Mobile Athlon XP CPU to work in a nforce2 mobo
did you have any other CPU installed prior to this one? if so, refer here to clear the CMOS: Clear CMOS Guide
next, refer to your manual, or download from MSI, for location of the FSB jumpers; ensure J8 is shorted across pins 1-2, and J7 is shorted
finally, enter your BIOS setup menu, and under Advanced Chipset Features, set CPU FSB to 133mhz (or even 166mhz if you have DDR333 memory). the only thing i can't see in the Mega 180 manual is where you set the multiplier...
which is where the BIOS has limited overclocking features, and you might have a problem here
i think i'll pass this over to the Overclockers forum, where someone may be able to give a better answer....

Really need help with MSI R7970-2PMD3GD5/OC:(

Greetings to all,
I really need help with my brand new MSI R7970-2PMD3GD5/OC. I've purchased it two days ago and I didn't really have time to test the card until yesterday. The card is I think way to hot for my "liking". It idles at 56c-60c, at full load in Heaven benchmark 3.0 in 1920x1080, extreme tessellation and 8xAA card reaches 95c-97c. Stock cloacks are 1010Mhz/1375Mhz and stock voltage is 1,174v. Case is being cooled by two Noctua NF-P12 fans. Also I tried lowering the voltage and "underclocking" the card to a standard 925Mhz in small increments, but it doesn't help at all. Each and every time it results in BSOD and dx dll errors and complete system failures. Replacing the card wouldn't be a problem if I lived in a "normal" country that has access to a steady supply. Retailer that sold me a card told me that only 5 cards total have been imported from the launch day and told me that i bought the "last" card in my country. They could order a replacement but it would take them more then a month to do so.:( Ohhh and one more thing I don't overclock, everything in my case is at their default values.
Recently, I read that "Amd released" a bios update for a standard reference boards that turns them into a "GHZ editions". Also lot of users report a lower voltage requirements and lower temps with that "boost bios". As I understand this card pcb is not Amd's reference board design, I could be wrong it's not that uncommon.. So I didn't want to risk warranty by flashing it to a position 1. Will MSI release the boost bios for this model of card? I am humbly asking MSI staff on how to proceed regarding this problem. I would be immensely grateful for any help you could provide.

Quote from: Svet on 24-August-12, 18:13:26
what PC case you use exactly?
have you tried to open PC case side door and to retest?
Hi,
it's open case. If i close it the temps get even worse:(
They get better for other components, but not for gpu. Two Noctua NF-P12's are cooling the case, first one is positioned above gpu, left side next to cpu. Other is right beneath the gpu, right side of case. Just under the hdd section of the case. I tested each and every component with my backup card nv 8500gt. They function within the specified parameters. I'm getting somewhat worried.
П.С. Поздрав Свет
да ли сте ви са наших простора да не куцам на енглеском?

Help with MSI K7n2 Delta2 Platinum

Hi everyone,
I need some help with my system, actually I'm having troubles with my machine, often it restarts or freezes so I have to restart it manually.I own a MSI K7n2 Delta2 Platinum, AMD Athlon XP 3000+, 1 GB DDR-400 CORSAIR, ATI Radeon 9800 PRO 128MB AGP. Recently I did a clean install of Windows XP but usually I work for an hour and suddenly it restarts, and after logging in, Windows reports a log event problem; I think I have this problem because of the drivers, so I would like you to help me. Where I can get the best/last drivers for the mainboard and video card? Should I flash the bios? Is common this kind of problems? Help me please.
Thanks!

sortieins, please start an new thread and make a complete listing of your compoenents including your PSU and the amps on the various voltage rails, especially the +12V rail(s).
>>Posting Guide<<

Help with msi 970 gaming

I have a msi 970 gaming, I am having some problems with it, I made a usb bios stick which has now become corrupt, so I got in touch with msi and am still awaiting a reply. I was told to clear the cmos jumper of which I have, I have also taken the battery out for five mins and that hasn't changed anything.
so I am sat with a board that powers up okay but have no video output. anyone willing to help me with some suggestions please I have tried everything from taking my two gtx770 and amd fx6300 and amd phanom ii x4 black edition check all power outputs to the board and cards and hd and dl dvd, so any help would be most appreciated. Dave

The bios update failed and due to not having a backup bios the board is now bricked. You need to rma it as it is beyond things you can try yourself.

Please help with msi k9a2 platnium

ok well i just finished building my rig.
its a Antec 900 case
2x 80 gb 7,200 rpm sata HDD
1x 720gb 7,200 rpm sata HDD
ATI hd 4870
AMD Phenom x4 9950
Thermaltake Water Cooler
CORSAIR Dominator 2GB (2 x 1GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400)
corsair 750 watts crossfire support
ok well i put it all together.
my power works and motherboard is all lighted up.
VGA has 3 red lights( means its workin)
all fans are up, leds are workin.
ok then when i switch on my power supply. before i turn on the system.
in the middle of my motherboard, i see a yellow led light. its small. i dun think its bad. so i continue.
i connect my screen keyboard and mouse. btw screen is new and tested. ( it works)
i turn on comp. Fan turns on, water cooler works, and lights flash.
then all of a sudden, nothing shows up on my screen. its blank. it says there is no signal. i checked my video card. everything is fine with it.
i check my ram and its all fine.
oh btw my motherboard is k9a2 platnium. and i see in the middle where the model is. its version 1.0
do i have to flash my bios?
if so how do i? cause i dun have a screen. and nothing will show up on my computer.
can someone tell me how to flash so that my phenom 9950 will work i think thats the reason or can someone help me. cause msi never picks up their technical support. ( its horrible) so help me plz. Thanks
Tam

Quote from: tamngoman on 16-August-08, 10:54:13
um i dunno where that pin is. where am i suppose to find it from? am i suppose to have it?
cause i connected the 4 pin on the bottom of it ( next to the audio ports)
Yes, its "tricky" a bit
Find and connect EPS/ATX12V 8-4 pin cable for the CPU. But deattach it 1st: /* Its 8pin, one piece by default */
Once done plug it to JPWR1:
Quote from: tamngoman on 16-August-08, 12:10:07
ok and that should fix the problem with the booting?
Yes, you can't boot without it.

I need help with MSI CR52-A2 52x24x52x CDRW Drive

Hi,
I am running Windows XP Home Edition. My MSI CR52-A2 52x24x52x CDRW Drive will not work. When I restart my computer the light on it flashes red, green, red, green, red, green, etc... When XP is running, if I click on the drive under "My Computer" it opens up the drive but no files are found. If I try to add new hardware, I'm told that the drive is working properly. When I try to burn a CD with Windows Media Player I'm told no CD Burner is found on my system. Please help! Does this have to do with the BIOS?

Welcome to the forum superaverage.
1) Before posting any problems related to your optical drive, please post full system specs AND PSU rails (look at my signature).
2) Tell us how do you have your drive setup (Master, Slave, in primary channel or secondary channel).
Edyros!
The recommended setup for ANY CD-R/W or DVD-R/W is to set them in the secondary channel as secondary master (assuming that your primary master is your HDD).
If you're using nero as your burning program, try downloading the latest ASPI drivers for windows XP.
Try flashing your drive's firmware to support more media and to fix minor bugs.
ALWAYS use an 80-conductor IDE cable for ANY drive.

Need help with MSI P45 Neo3-FR

I haven't been here in a long time. My old board (just replacing it) worked perfectly for almost 4 years after I ironed out the kinks (MSI 865p Neo2-FISR) but I finally decided to upgrade my rig, but here comes the headaches...
I bought the following for my new setup:
MSI P45 Neo3-FR (came with BIOS 1.3 installed)
2GB (2x1) Corsair Dominator 6400C4D
MSI Radeon HD 4850
Intel Pentium Dual Core E2180 (I want to overclock it hehe)
Lite-On SATA CD/DVD-RW
Old Hardware being used:
Antec TruPower 550W EPS12 (single rail 36amps on +12)
Cooler Master Centurion (forgot what model) Case
Logitech USB Keyboard
Logitech MX518 USB Mouse
2x120mm fans
2xMaxtor SATA 80GB HDDs (note: NOT SATA II, and I want to run these in RAID 0 off the ICH10R, this is specifically why I bought this board I was going to go with the P43-Neo3 over this, but the inclusion of RAID sold me on it)
1xMaxtor SATA 160GB HDD (note: NOT SATA II)
Aside some trouble I had with the Intel HSF installation was a breeze. Everything is in. I wanted to run everything stock first. Jumped into the BIOS and set the following:
SATA Controller - RAID
DRAM Voltage - 2.1v
Drive Layout:
SATA1 - 80GB Maxtor
SATA2- 80GB Maxtor
SATA7 - Optical Drive
SATA8 - 160GB Maxtor
First power on to get into the BIOS was quick. After setting SATA to RAID, POST will hang at Auto-Detecting ACHI Port 1....then find HDD after about 20-30 seconds. And it will repeat itself for Port 2. So its taking me close to a minute (I might be exagerrating but it sure isn't quick and long enough to irritate me having to keep booting) just to POST and even access the BIOS.
Tried to use my current Windows XP install, got to the Windows XP Splash screen and it rebooted. Tried again, with super long ass POST, again rebooted at the splash screen. Said, fine I'll reinstall XP.
While browsing here I forgot where I read about the SATA and long posts, so I changed my 2x80GBs to SATA3 and SATA4, it no longer takes a minute to POST, goes quick as normal.
Set Optical to boot, go into the Windows XP Install screen, F6 for custom drivers, made a RAID disc using three sources (1. RAID drivers from MSI Website, 2. RAID drivers from MSI CD included with Motherboard, 3. RAID Drivers from Intel website) and each time at a certain point I'd get a BSOD.
Tried again by moving my last HDD/Optical to the ICH10 and disabled the Jmicron. Same, BSOD.
Switched off RAID in the BIOS and set it to IDE. AGain BSOD at XP Install.
Started to think it was a Memory issue, ran Memtest both sticks passed.
One thing I noticed in the BIOS, it has my RAM clocked at 1066. Everything is on auto minus the voltage, but I didn't think it would affect it. So I changed the Ratio from auto to 1:2 (800mhz CPU:800mhz DRAM) but still BSOD everytime I try to install Windows.
This is getting frustrating. I've run out of ideas. Any help would be greatly appreciated.

Quote from: BOSSKILLER on 02-August-08, 22:07:06
Read here how to do it:
>>> Slipstreaming Windows XP Service Pack 2 and Create Bootable CD<<<
>>> Slipstreamed Windows XP CD Using SP2<<<
Other option is borrow such installation disk from friends.
I moved away from my "friends" and none PC literate, so I'd be better off driving to the store and buying Vista at this point. Haha.
Okay, going to try this...sounds like that project I started a whiles back but got lazy.
Thanks guys, I'll report any results.

Help with MSI K8N Neo Platinum

HELP please- motherboard MSI K8N Neo PLATINUM: I tried to take away the backplate for the heatsink (on the back side of MB) in order to install the zalman HS beafore i read the forum (use a fan...) and the worst of all happend:
I scratched the back surface!! the scratches are minor, that is 4 scratches half a milimeter long each and not deep but i can see the copper of some lines leading from the memory slots to the processr. My question is : can I try and build the computer on that motherboard anyway or better buy a new one? is there a risk of dammaging other components? oh god what a mistake!

Make sure the new backplate is non-conductive. The backplate for the Hyper 6 has a non-conductive sticker on it. Make sure to keep it on if youve got one... If the lines are exposed even with the back-plate on perhaps you should cover them with some non-conductive (100% non conductive!) tape or something.
Then it doesnt matter if they are exposed, as long as they are ok.
A good tip, which got when i was removing my backplate, is to use a blow dryer to heat it up and the remove it with your fingers. That way youll also notice if it gets to hot
The glue gets sticky at blow drier temps. And pls, dont singe the MB with your blow dryer, you only have to make it hot, and if you cant touch it, how can you remove it with your fingers?
I guess theres no way of telling if you have a serious prob and no way to tell if your cpu will be ok. I guess you could (?) try and start it wíthout anything (cpu, mems) but a PSU, and then, if it (and maybe the PSU) goes "!Pfsssssss!" or "bang!", youll now you will have to replace it.
I put a screwdriver through an asus board once, and it still worked...

Need help with MSI GeForce 6800. Pc says its an LE...

Hi all I did a search but couldnt find anything relating to my problem. If I missed it then I apologise in advance.
I bought an MSI 6800 and installed it but it says that the card installed is a 6800 LE.
All the packaging and the stickers on the card itself say its a 6800 but the pc says otherwise.
I installed all the software and searched for updates. I installed new drivers but still it says its an LE.
How can I find out if I got a duff card or a problem with windows and drivers ??
Is there a major difference physically on the pcb that I could check out ?
cheers.
JunkDuster

Thank you very much for the pictures.
I did what you said and guess what, yep, it said 6800 LE.
I now have the great displeasure of having to pay for postage to return this item and hope that I can get a full refund and go elsewhere.
That was the first and last time I will use that company again.
Cheers for your help in stopping me from getting ripped off.
JunkDuster

Need help with MSI GT70 0NC-029NE bluescreen problems

I've just bought this new MSI computer, and downloaded a few programs like skype, steam, origins etc. When I open all of them at the same time, the bluescreen appears saying; memory management. The computer has 8gb ram, so it shouldnt really be a problem.
Would really be nice with some help on this as it is quite annoying

Quote
The computer has 8gb ram, so it shouldnt really be a problem.
The amount of memory is not the problem, but a fault with the memory, or the memory controller (in the CPU) could be the problem.
Is there a particular program that causes this BSOD?

Need help with msi 875p neo

i just bought one of these and set up my system, but as soon as i flick the power switch on the psu there is a 2 sec delay then it automaticaly boots up without me pushing anything then it just hangs..nothing no boot screen nothing. i check that d brakect thing and it says "Inializing keyboard controller" it stays there and does not change.
my system spec:
msi 875P Neo-FIS2R
intel Pentium 4 3.0GHz 800MHz Fsb
2 x 256 mb pc-3200 OCZ EL-DDR cas 2 @ DDR400
thermal take spark 7
leadtek winfast A280leTD 'Geforce 4 Ti 4200'
WD raptor 36.7 GB SATA 1
Xaser III casing
Thermaltake Purepower 480W
MS intellieye Explorer
plz help me i find no reason for it no to work

Quote
Originally posted by MaKoMaN
thaks for all ur help i found the problem one of my memory sticks had a scratch the other one works fine.. but now what do i do with the scratched one?
did you make the scratch? if not, you got warranty on it that would get you a new one...

Help with msi k8n nforce 4 platinum

recently my mobo msi k8n nforce4 platinum SLI burned. the northbridge chipset caught fire.
i found a used msi k8n nforce 4 platinum but NOT sli.
my processor is a 4400 amd socket 939 dual core.
os: windows vista with sp1.
1) i just installed the mobo and boot my pc. vista booted correctly, installed all the new controllers, restarted BUT from that moment i cant use the cool n quiet mode , vista shows that i have 16gb of ram!!! but i have only 2, and the mobo shows that the model of my 4400 is unknown so it cant show the one processor!! it olny shows one processor...
cool and quiet is enabled from the bios. but everest or amd power monitor shows 1,39 volt instead of 1,10 i used to have when the processor worked idle..
2) how can i change the rate of the ram in bios? in my previous mobo had specific option to choose between 1T or 2T. Now i cant find that option.. can you help me?
Thank you and sorry for my english...
bios version show on first screen 031105

sorry i didnt wrote the solution, i assumed you understood the bios issue.
my mobo had a bios with date 031105 now has the latest bios from the official site of msi
at the beginning a assumed that it had the latest bios because the guy i bought from told me that he had flashed the mobo with the latest bios so i didnt think to look for a bios from the beginning.

Help with MSI GT683DXR

Ive bougth a new ssd dosk because my other one broke i also bought win 8.1 and done a new install but now im wondering who i can find all utility drivers/programs that it had from start? The cd i got when i bougth the laptop seems not to work now ? need help how to find them, was some overclocking tool, some turbofan and something i could change between gamingmode/Movie mode etc.. im quite rubbish and computers so dont laugh at my questions

Quote from: danielolssonfkp on 14-November-13, 02:25:45
Ive bougth a new ssd dosk because my other one broke i also bought win 8.1 and done a new install but now im wondering who i can find all utility drivers/programs that it had from start? The cd i got when i bougth the laptop seems not to work now ? need help how to find them, was some overclocking tool, some turbofan and something i could change between gamingmode/Movie mode etc.. im quite rubbish and computers so dont laugh at my questions
http://www.msi.com/product/nb/GT683DX-GT683DXR-.html#/?div=Utility&os=Win8%2064
That's your best bet for finding the utilities you are looking for.
Also note that MSI is not officially supporting this notebook on Windows 8.1.

Help with MSI GTX590 support

Similar Messages

Maybe you are looking for