Help with my Creative Zen Touch (20

Hi everybody, I bought my Creative ZEN (20Gb) Touch in October.
For the first month it worked very well, and I was glad I bought it instead of an iPod (I've never liked them).
Anyway three weeks ago the display froze on a playlist while I was listening to it (none of the buttons worked), so I let the battery run down and after a couple of days it recovered and restart working.
This happened to me again last week, so I let the battery run down and, after charging it, it worked.
On friday I connected it to the usb cable, so I could use NOMAD Explorer. When I connected it (the first time) it was turned off but it turned on. I turned it off, anyway. After connecting it, the Nomad Explorer didn't work as if I haven't connected the Zen Touch to the cable. So I tried a couple of times to connect and disconnect the cable from the Zen Touch, and after that the on/off button was illuminated like it was on charge or connected to the cable - but it wasn't flashing, it was just a permanent light.
So I decided to use the same method I used the first two times I had some problems - but the battery didn't run down! Or maybe it did, but the light is still there, and my mp3 doesn't work. Now it's been four days, and this is the third time I had a problem with my mp3 player - I've been owning it just for three months! What should I do for make it start working?
How can I reset it's And if I do, am I going to lose any of my files?

if it crashes theres a small hole on the same side as the volume put a pin in you should feel a click if done correctly. it should then start up. as for your nomad explorer problem you should still be able to access your player from "my computer" there should be your dri'ves, nomad explorer and creative zen touch try getting to it through "creative zen touch. if none of that works maybe try removing all the software and install it all again. maybe update there firmware. oh if you have firmware version 2 nomad wont work. i miss it too. dont lose faith i've had mine for over a year now and had (and still am having) just about every problem. hope that helps Sm: )er

Similar Messages

Need help with my Creative Zen Touch.. How can i take the music out my play

My player is giving me issues but i dont want to lose all the music on it, is there any way i can store the music on my computer and not on the creative music box?

kewzone,
What is wrong with the player, exactly? Does it start up? If it can start up and it is recognised on the PC, then you can copy the files back to the PC for back-up.
Cat

PLEASE HELP - Serious problem with my Creative Zen Touch firmware

Ok, so I finally decided that I would upgrade to the latest firmware version for my Creative Zen Touch. I knew that doing so would erase everything on it, so I backed up everything onto my computer's hard dri've. So from that standpoint, I'm in the clear.
HOWEVER, during the upgrade process, my computer froze, leaving my precious MP3 player without ANY firmware. This then drove it into "recovery" mode, where I can either clean up, format, or reload firmware. I've gone through each of these options, but when I go to "reload firmware" my computer will no longer detect my Zen! I've tried reinstalling different driver versions, different firmware versions, etc. The bottom line now is that my mp3 player has no firmware, and my computer won't detect it.
I feel like I probably need to go back to the basics. Unfortuantely, I don't have my installation CD with me. Can anyone post the initial installation file please? Thanks in advance!
I really hope I can work this out, I don't know if I've gone a day without my Zen in the past two years!

Simon, this is actually a common problem with the touch. Mine did it about a year after purchase, so I was safe to open it up and fix it. It is actually a really simple fix and is due to a loose connector. I know alot of other people on nomadness.net were having this problem, so I posted a solution here. Hope this helps!
http://www.nomadness.net/modules.php?name=Forums&file=viewtopic&p=42838

Help with my Creative Zen Nee

I recently brought a Zen Neeon 52MB, but i accidently drop it and i lost my?receipt. What can i do about this? Is there somewhere that i can repair it, and of course, repair which would need paying. Not expecting free repair.

if it crashes theres a small hole on the same side as the volume put a pin in you should feel a click if done correctly. it should then start up. as for your nomad explorer problem you should still be able to access your player from "my computer" there should be your dri'ves, nomad explorer and creative zen touch try getting to it through "creative zen touch. if none of that works maybe try removing all the software and install it all again. maybe update there firmware. oh if you have firmware version 2 nomad wont work. i miss it too. dont lose faith i've had mine for over a year now and had (and still am having) just about every problem. hope that helps Sm: )er

Problem with the Creativ Zen Touch 20

Hello,
I have a problem with my 20 Gb Creative Zen Touch.
Since today he gets stuck if "Zen Touch" on the screen appears. Put back nothing brings, he gets stuck further there at the same place. My computer does not recognize him and charge nothing also brings.
What can I do?

Hi, I get sometimes the same problem, try to turn on in recovery mode & clean up:
Go to www.creative.com -> support -> knowledge base ->and select you player, & search: "Recovery Mode: What to Do And How To Access"
& follow the instructions.
I cleaned up my player, but this action erased my songs. So,back up your files before do this.

A problem with a creative Zen Touch 20

My creative zen touch now almost always has the battery indicator that says that it is using outside power, even when it is completely disconnected from outside power. The only time that it sometimes does not have that as its battery indicator is when im charging it from the non-usb power adapter. Then it shows the normal charging icon. This is very irritating because i can never tell how much batter my Touch has left.

so i guess, no one can help me

Major problem with my Creative Zen Touch 20gb pla

I seem to be having some serious problems with my player - the scroll button no longer works, and the right-side buttons (Back, Play/Pause and Forward) all malfunction as well. The main issue is the scroll button - this no longer works at all, and without this function the player is essentially useless in all modes other than 'random' - as I cannot scroll down to choose songs by album, artist, genre etc. Even in 'random' mode, the functionality of the player is negligible - I cannot fast forward a track, as if I hold down the 'forward' button it automatically skips forward to new tracks without the chance to play one of them.
This is not the first time I've had a problem with this particular model - I've had complaints before on this forum about an earlier player I had (same model), a different problem but one that was never fixed - through my own error I misplaced the receipt and was unable to have the player fixed (it was within warranty at the time), so I had to pay ?50 for a replacement - to find that this player is now essentially broken as well has left me disgusted, in honesty. Details of the earlier problems with my former player are at the following link:
http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=5966
As if this wasn't enough, I actually experienced problems with my newer player almost from the off - the data folder malfunctioned, to the extent that files I'd placed in there were unable to be removed - eventually I had to format the player, not only losing important data from the data folder, but also experiencing the inconvience of having to spend many hours putting all my music back onto the player once it had been formatted. This was not a massi've issue, more a minor irritance, but again it's left me wondering what the problem is...is this model notoriously poor performance-wise? Three major errors on two separate players, two of them seemingly fatal to the use of the player, inside the space of just over a year is utterly ridiculous, I think.
At this point, I'd like to know what I can do to get a reimbursement on the cost of my current player, as opposed to a replacement - although I have found the performance of the Zen Touch 20gb to be generally very good, I'm not willing to put up with having each new replacement fail within a year of receiving it. I have lost all confidence in Creative providing me with a player I can rely on, to be honest.
If anyone could point me in the right direction with regards to finding out how I can go about receiving a refund on the price of my player, I'd be very grateful.
Thanks in advance for any help.
Simon O'Brien

Simon, this is actually a common problem with the touch. Mine did it about a year after purchase, so I was safe to open it up and fix it. It is actually a really simple fix and is due to a loose connector. I know alot of other people on nomadness.net were having this problem, so I posted a solution here. Hope this helps!
http://www.nomadness.net/modules.php?name=Forums&file=viewtopic&p=42838

I need help with my Creative Zen Vision M 3

Hi!? So I was listening to my creative zen vision M 30g mp3 player when it froze in the middle of a song. I tried to reset it using the reset hole on the bottom. When I reset it, it rebooted to the recovery mode and it has been stuck there ever since. I tried using all the options on the screen, clean up, format all, reload firmware and the reboot. The only one that really works is the reboot. The other ones will go through the motions then stop and give me the message " hard disk problem"? anyway, I can fix this at home or do I have to send it away? I have had it for about /2 now so its factory warrenty has expired so I guess I am concerned about the cost of repair. At the same time however, It was almost $300 when I bought it so I dont want to just settle for the fact that it is now not working.
Any help or advice or similar stories would be helpful. Or cost?Amas2

Hi,
I have this problem for 2 mounth. I have never change anythinhg on my player. And i don't get back errors from the software.
There are mp3 on my player and photos, programs...
I don't know why i can't get back these datas.
When i cancel a date by the logiciel, it say me ok, but when i return to see if it's canceled, it's not do!!!
A message error arri've : "it's cannot be read in the juxbox" (it's a translation).
And i can't listen my music on my computer with the creative's logiciel but i can listen music directly on it!!! very strange problem.
Thank u for your help John.
I hope you can find a solution.
Pupystyler.

Help with a Creative Zen M

HI just wanted to ask if anybody know of a reliable site that repairs Creative Zen M devicies? Because i have one that aside from a broken battery plug still works. And i would very much like to have repaired....as i have some songs and stuff save in it. ?And would want keep the unit as it stil work when i use the sync cable to power it up.

Yeah i read it had something to do with someone try to contact him regarding some repair units. But anyway i'm gonna check out this other guy and so far it all looks good. Hopefully he can help me out.....will update you on how things go. Coz if anything the next alternati've would be try buy a new one from ebay or something and have to loose the stuff i have on my unit....

HELP with my Creative Zen

I have had it for a year and it has been brilliant but all of a sudden when listening to music it froze. I waited and then pressed reset. Now it wont load properly it either gets stuck on the ZEN screen or at the end of Rebuilding library. It is out of its warrenty and i am really dissapointted as this is a really good MP3 player AND IT WONT WORK. Please Help? My computer wont recongise it. PLEASE HELP

mattyuke wrote:
Vista i cant get past thescreen rebuilding so i cant select anything and my computer wont recognise it
What happens when you do the steps below?
Press and hold the Play/Pause button while powering on your player.
When the player displays the Creative logo, release the Play button.

Help with a creative Zen Tough 40gb Model No. dap-hd0

I have had this MP3 player for a long time, and I had to replace the harddri've in my computer. When I installed the drivers that is on the creative website. Creative Mediasource will not recognize the player. I tried using WMP but it gave me an error message of something like this device uses a driver that is not supported by windows media player roll back to the previous version. I did do that but windows media player 0 will only put files on the MP3 player not take them from MP3 player to computer. I'm just wondering if there is a archi'ved driver somewhere or am I stuck without a way to get songs off of my MP3 player. Thanks

There was one other method that worked for me some months back, and that was to first revert back to Windows Media Player 0 by removing WMP and Windows Media Player Runtime and to also use add/remove programs and remove all Creative software, then try adding your firmware onto your MP3 Player. After the firmware was installed, I could go back and add all my software. At a later date, by accident, I updated my WMP0 to WMP and everything still worked fine. I can't stand to use WMP 0 for my MP3 Players.
That was information that I got off fixya.com ( a repair site for MP3 Players of all brands)
luvmyrescuedogs
Message Edited by luvmyrescuedogs on 04-9-2008 09: AM

Need Help With My 40G Creative Zen Touch Mp3 Play

Got this beautiful mp3 player for a steal at only $95 dlvd!
Works great, only problem is I just installed the software and when I run the Organizer thing, it doesnt detect any mp3s. So when I go into my folders containing mp3's they dont show up. I tried to associate formats using the File Options in the settings menu but there are no file types listed to associate! Im confused at what to do.
Also when the program software was installing I kept getting error messages relating to the registration of certain parts of the program, it still installed complete but gave me a error message to report to Creative. Everything works fine so far though?
Can anyone help me out here or recognize the problem?

micromouse wrote:
Your installation did not complete successfully.
 Here is what you should do:
- Download and install the latest Creative MediaSource Player/Organizer 3.30.2 from your product download site. Make sure that you install this first before installing the rest of the MediaSource plugins listed below.
- (Depending on your product and firmware)
For non-PlaysForSure Zen series: Download and install the latest Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource from your product download site.
or:
For PlaysForSure Zen Touch: Download and install the Creative Software Suite for PlaysForSure-enabled Creative Zen Touch Players.
- If it is listed for your product: Download and install the latest Creative MediaSource Plugin for CD Burner 3.0.8 from your product download site.
Hi thanks for the help, Im not sure if my ins the Plays for sure model or not? Its the Creative Zen Touch 40 GB. I bought it without a manual so im not positi've how to check the details. It came with a software installation CD, that is what I used for the software. So does this mean I just need to download the plugins you listed? Is that what is affecting the Organizer in the fact that it doesnt display mp3s?

Having Trouble with Creative Zen Touch 20G

Hey everybody. I bought me a 20G Creative Zen Touch (you know, the one where the scroll thing is in the middle of the player, vertically?). Anyway, i bought it a couple of weeks ago and it's pretty **bleep** cool. No problems with it.....until today. I was watering the lawn, listening to my music (no, it didn't get wet), when all of a sudden it stopped working all together. Well, at first i saw some "Voice Recording" thing i had never seen before and no matter what i pushed, nothing happened. I couldn't even turn it off. I tapped it on the side, then it began working again. I decided to shut it off and put it in my room. Later when i went back to it,it wouldn't turn back on at all!!! Even though it's battery was charged, i decided to plug it into the charger where, once i plugged it in, i got a screen that said:
"CREATIVE ZEN
Copyright (c) 2004
Creative Technology Ltd.
All Rights Reserved"
And thats how it is currently: Nothing at all happens when it's disconnected from the charger and i try to turn it on. When connected to the charger, i get said screen, but thats it. No music, not even the blue backlight or the blue blinking light on the power button indicating that it's charging. :smileyindifferent:
Can someone tell me what's going on/how to fix this? We have been getting unbelievably hot weather here in So. Cal and i have the feeling that the hot temperature may have something to do with this. I've tried keeping the player in the coolest place in the house (besides the freezer) which would be near a fan so it could be in a cooler place, but even leaving it in such place for a couple hours isn't helping me.

Hey buddy
same problem with me. The zen got little moist due to rain, after that it froze at the 'Creative screen' that too comes on when i connect it to charger. I disconnected the battery, it worked for a while but it is back to same position now. It dosent responds to resetting pin... nothing happens it is dead. Only when i disconnect battey and connect charger ... give it a big whack it works for a while then hangs again.
Still trying my stuff on it. Otherwise i will format it and reload the firmware later on.
if u get any solution let me know on [email][email protected]][email protected][/url]
thankx

Problem with Creative Zen Touch DAP-HD0014

Hey,
I have the Creative Zen Touch DAP HD004 as listed in the subject. Version .0.03
In the "Information" part of the player, it lists it as having GB of music available, but in the menu only the 59 default classical music songs appear. (These are not knowingly mine!)
I was wondering whether there was any way to turn the player into Hard Dri've mode to retrieve these songs, or to use some sort of program to view them and put them back onto the player? Everytime I use My Computer to browse the MP3 Player, all that appears are the same 59 songs.
I hope this information can help someone to solve my problem!!

Re: Problem with Creative Zen Touch DAP-HD004
SmallBlue wrote:
Unfortunately not since the Zen has broken whilst I am travelling. Is the Nomad Explorer possible to download as Freeware? If so I will give that a shot. Thanks for the reply.
EDIT: I downloaded a trial version of "Notmad Explorer" and I can now see 2590 Data Files. Once I download a full version, is it simple to just conver Data Files into Audio Files?
Thanks so much for even getting me to this stage! I've spent weeks downloading all sorts.
Message Edited by SmallBlue on 2-29-2008 03:26 PM
Nomad Explorer find it here last app on the page? http://support.creative.com/download...le=033&nPage=2? What format are the files in now(wm,mp3,aac)

Creative Zen Touch Skin PLEEEAASSEEE HELP!!!

Who out there wants a skin for their Creative Zen Touch? Who is tired of the monopoly that Vaja cases has and forces you to buy their horrific case for 70 Big Ones? Who is tired of the Creative Case that is included and is extremely bulky and doesnt even have a screen to see what you are doing? Are you not tired of having to take the Zen Touch of the cases everytime you want to do something? Are you tired of users that have Iri'ver and Apple's Ipod having infinite accessory choices while you are limited to 2 case choices? If your answers to these questions were yes, this is the new movement for you. This movement will bombard companies like Iskin and xSkin with emails asking them to provide a Creative Zen touch alternati've for cases that are protecti've, photogenic, and sleek. This method works because Iskin and xskin want to make $$$ and with more emails they know they will make more money. My Ipod counterparts show off their Ipods and protecti've them with the xskin exo3 which is only 0.7mm thick, and cannot defend my creative zen touch because I have a bulky case that makes it 3 times as big. With a skin, my creative will be protected from scratchs, perfect for style points, and i dont have to take it out of a case everytime I want to change anything. This movement worked on the Iri'ver site where they overloaded the system with emails for Iri'ver skin requests, and 3 months later, Iskin rolls out a skin for the Iri'ver. We can do the same. I encourage you to assist me in this movement so we can bring the Creative Zen Touch to the top of all mp3 players trampling the Ipod and Iri'ver alltogether. Now whos with me? Its time for action because we are the Acti've Creative Zen Touch Users
We are sending emails to these sites
http://www.iskin.com/store/I2feedback.tpl
On this site fill in your name and email and then paste this message (below) into the comment zone:
The Creative Zen Touch Skin Movement
This is the Creative Movement brought to you by Creative Zen Touch users. We have had enough with the horrible cases that are offered to us as choices. We are look to towards you for salvation. We kindly ask that you create a skin for the Creative Zen Touch, our forums are overloaded with request. The market for a skin for the Zen Touch has great potential to grow and we offer you as our first choice to do so. We are tired of the Ipod and Iri'ver users who can show off their sleek mp3 player complimented by a sleek skin and a screen protector. We wish we can do the same. We want to level the playing field for all mp3 players and we are asking you to do so. I have talked to over 80,000 creative zen touch users via the Creative Forum and they are all urging for a skin and are willing to buy it. That is a great potential market you have in front of you. Thank you for your deep consideration. This movement is lead by Creative user dmai7.
- Your Concerned and Ambitious Customer

my god, THANK YOU FOR SOMEONE SAYING THIS, man, they got em out there, but only in the UK, and i dont know about you, but i li've in the US and im dying for the exspect skins to be in the us, can SOMEONE please tell me where to get them in the US or someone make them, cmon guys at creative, if they can do it, you sure can

Help with my Creative Zen Touch (20

Similar Messages

Maybe you are looking for