Help with new installation issues

I just installed CS5 extended, student and teacher edition. It says it's 12.1, which I understand is the same as 12.0.4. Installation is on Win 7 SP1 on a Samsung RC710.
Both 32 and 64 bit versions installed.
Activation seemed OK.
Editing functions seem to work fine, but...
There are several oddities:
System Info... makes it fall over with Adobe Photoshop CS5.1 has stopped working
Phototools 2.5 (my 'freebie') does the same thing
Both the above happen in 32 and 64 bit, with or without OpenGL enabled.
Any ideas?

It would be a good idea to look in the Windows system event log (click Start then type in event log) in the Application log to get the specific information about what module failed. That can often point the finger at what to do next.
Many times a display driver update is a good idea, though display driver problems usually hinge on the OpenGL setting. With a laptop one doesn't have quite the flexibility to download display drivers as one usually has to go through the laptop manufacturer to get new drivers.
-Noel

Similar Messages

Help with new battery issues

I just bought new battery for my Macbook aluminium 13inch (late 2008),and i would really appreciate if you guys could help me with my issue. When i put my new battery in Mac how long do i have to charge it (all day or should i threat it like its not new and when its charged i can remove it from the charger)?
I really want to do everything right.
Thnx in advance.

No I haven't and HP seems not to care about the problem so guess what. No more HP's for me anymore....

HT1923 Can anyone help with "improper installation" issues?

When I try to open iTunes, I get a message stating that iTunes was not installed properly, and I need to reinstall it to be able to play or burn CDs. The program has been installed for a few years on my PC, so I don't know why I would be receiving this message all of a sudden. I uninstalled and then reinstalled everything, but I still get the same message. Can anyone shed some light on this? My CD drive doesn't seem to be reading discs, with or without iTunes installed on my computer, and I'm unsure whether this is a coincidence or not.
Thank you!

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

Need help with new installation

Hi, I'm having trouble getting past the first step installing my AE with an existing Linksys wireless router.
I was able to connect via ethernet cable to Linksys box and got a steady green light.
I was able to see AE as availble, connected, wireless network via Windows network connections.
I was able to see AE as an availble base station in Aiport Assistant, but NOT able to get past the first step. Once selected - comes back and says not an available base station...and also NOT able to see AE via the Airport Admin utility...tried to rescan, but nothing appears in the list to configure. Any ideas?
Sorry if this is basic, but I'm a newbie.
Please let me know if any additional info is needed.
Thanks in advance for your help!!

Hello,
your Linksys router will provide an IP address like 192.168.x.x to your Airport Express BS when connected using a wire. Airport Admin and Airport Assistant will only scan for 10.0.x.x IP address (AE default setting is 10.0.0.1), that is why you can not set it up using AAU / assistant.
-> unplug your airport BS, reset it, configure it using AAU (Airport Admin Utility):
*internet tab: connect using "ethernet", configure "using DHCP"
Apply settings and plug ethernet cable back in to the airport express BS. Should be better
more info:
- a MAC access control can prevent your BS to connect properly, more info in your linksys router manual. check your linksys router settings (plug it in to your computer and connect to 192.168.1.1 to access your router settings)
- double check that "distribute IP address" is NOT ticked in the network tab of AAU
- can be usefull to change network name in network tab of AAU to the name of your existing linksys network
Simon, hopes that will help you!

Hi, please help with the installation of Lightroom 4, I bought a new Mac (Apple) and I want to install a software that I have on the album cd. My new computer does not have the drives. Can I download software from Adobe? Is my license number just to be ab

Hi, please help with the installation of Lightroom 4, I bought a new Mac (Apple) and I want to install a software that I have on the album cd. My new computer does not have the drives. Can I download software from Adobe? Is my license number just to be able to download the srtony adobe.

Adobe - Lightroom : For Macintosh
Hal

HT3209 Purchased DVD in US for Cdn viewing. Digital download will not work in Cda or US? please help with new Digital code that will work

Purchased DVD in US for Cdn viewing. Digital download will not work in Cda or US? please help with new Digital code that will work

You will need to contact the movie studio that produced the DVD and ask if they can issue you a new code valid for Canada. Apple cannot help you, and everyone here in these forums is just a fellow user.
Regards.

Can anyone help with Double Command issues. This a specific keyboard question and they do not seem to know.

Before I go into a lengthy explanation of the problem: Can anyone help with Double Command issues. This a specific keyboard question and they do not seem to know.
Thanks much.
Emile

Choose Force Quit from the Apple menu and close Mail from there.
(103661)

Can anyone help with the installation of adobe creative suite 4 on windows 7

can anyone help with the installation of adobe creative suite 4 on windows 7

You're not going to get any help without providing FULL DETAILS about the problem and your system.
Bob

Background image seems to be applied twice Can someone help with this CSS issue....

Can someone help with this CSS issue....
http://66.162.81.144/cms400min/default.aspx
If you view the main page you will see that our background is
2 shades of
orange.. if you look at the line that divides those colors to
the right and
left you wil notice that the line is higher
if you notice that it seems that there is another background
on top of the
first one..its the only thing i can think of..
the only place where the image is being referenced is in this
CSS style
html, body
min-height:100%;
margin-bottom:1px;
text-align:center;
background-repeat:no-repeat;
background-image:url(images/Background-Color2.jpg);
background-color:#F74902;
background-position:center;
background-attachment:fixed;
Is there something wrong with the above CSS that could or
would cause this?
is it because im applying the image to both the HTML and
BODY?
ASP, SQL2005, DW8 VBScript, Visual Studio 2005, Visual Studio
2008

You've attached the background to both the html and the body.
I would do this:
html, body {
min-height:100%;
margin-bottom:1px;
body{
text-align:center;
background-repeat:no-repeat;
background-image:url(images/Background-Color2.jpg);
background-color:#F74902;
background-position:center;
background-attachment:fixed;
Having said that the image doesn't look any higher on the
right than the
left to me in Firefox. Is it just an optical illusion?
Daniel wrote:
> Can someone help with this CSS issue....
>
>
http://66.162.81.144/cms400min/default.aspx
>
> If you view the main page you will see that our
background is 2 shades of
> orange.. if you look at the line that divides those
colors to the right and
> left you wil notice that the line is higher
>
> if you notice that it seems that there is another
background on top of the
> first one..its the only thing i can think of..
>
> the only place where the image is being referenced is in
this CSS style
>
> html, body
>
> {
>
> min-height:100%;
>
> margin-bottom:1px;
>
> text-align:center;
>
> background-repeat:no-repeat;
>
> background-image:url(images/Background-Color2.jpg);
>
> background-color:#F74902;
>
> background-position:center;
>
> background-attachment:fixed;
>
>
> }
>
> Is there something wrong with the above CSS that could
or would cause this?
> is it because im applying the image to both the HTML and
BODY?
>

Help With New Hard Drive Installation Recovery

I had a bad hard drive crash. I installed a new one and got the bios to boot from the cd drive, with the windows 7
orginal install cd in the drive. It recognized Drive 0, I clicked new in the options. It created ONE System partition.
Installed windows 7 seemingly fine. Inserted the application and driver recovery disk and installed those. It all seemed fine. This morning I turned it on and it the hard drive error message (3F0) please install an operating system. I shut it down and restarted, it seemed normal. I installed a few programs, shut it down again. Returned to it later, started it up again and it took me to the diagnostic screen telling me SMART Check - Not Installed and Short DST - Not Installed.. Can someone tell me how to delete that partition and I can format the drive in a usb sata enclosure and start over again.
Please tell me the correct proceedure to get this laptop back up and running to a factory state. I have original Windows7 and Windows8 and Application and Driver disks for both OS'es.. I want to stay with the Windows7 installation.
Thanks for any help with this problem. I have no idea where I went wrong !
This question was solved.
View Solution.

It is not impossible that the new hard drive is bad, have seen it before. It is also possible that the sata controller on motherboard is bad-but I would look at that possibilty last. Can you get an exchange on the new hdd?
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

Help with new hard drive and data recovery

I have a macbook pro 13" from early 2011...last week the hard drive crashed and after a few hours at the genius bar had to got tekserv to recover my data and get a new hard drive and update to 8GB of Ram. When I got my macbook back I was given an external hard drive that had everything from my old hard drive saved by the users on the old hard drive. I was hoping I could just transfer the user over to the new hard drive but since I had to restart the computer as a new computer I am not able to just reassign my old profile as the new one on this laptop. Maybe I've done something wrong but at this point I transferred all my documents over, moved my music and pictures over but I have a few things I can't figure out that I'm hoping someone can help with.
1. Do emails that were in my mail program from both gmail and my verizon.net program get saved somewhere or do I have to just assume those were lost?
2. my iTunes library is now there but none of my playlists are there. Should those have been saved somewhere in my iTunes folder that I should see them? I'm concerned about syncing my iPhone or iPads to iTunes without those there.
thanks for the help.

Here's the spec page on your PB. http://www.everymac.com/systems/apple/powerbook_g4/stats/powerbook_g4_1.25_15.ht ml It came with OS 10.2.7 installed. The max OS is Leopard 10.5.x
Tiger install DVDs are in short supply. Tiger is no longer available at the Apple Store but may be available for $129 by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753). For other sources, do a Google search for MA453Z/A (10.4.6), MA190Z/A (10.4.3) and M9639Z/A (10.4). Also look on eBay. Be sure & buy a retail version (black with silver X) and not a model specific version (gray) (See http://discussions.apple.com/thread.jspa?threadID=1976068 Can I use another Mac's system restore disc on my Mac?.
Also check these web stores: http://www.lacomputercompany.com/cgi-bin/rpcart/index.cgi?command=dispitem&type= sku&sku=19521 http://www.allmac.com/shop/index.php?cPath=5_10003
After you install the base 10.4.x, update to the final Tiger version 10.4.11. Here's the link for the 10.4.11 combo update http://support.apple.com/kb/TA24901?viewlocale=en_US
Look at this link Mac OS X v10.4 Tiger Installing Software Support Page
http://www.apple.com/support/tiger/install/
You can also download the Tiger Installation and Setup Guide
http://manuals.info.apple.com/en/Tiger_Install_Setup_Guide.pdf
 Cheers, Tom

Problems with new installation of iAS on Windows

This is a new installation of iAS 10.1.2.0.2 on Windows. The application server doesn't come up properly after reboot. The log file D:\Oracle\ora101_infra\opmn\logs\OC4J~OC4J_SECURITY~default_island~1 contains an error stack that begins with:
SSO: DB Error. Please make sure the database is available and restart SSO Server
Obviously, the database (service name OracleServiceIAS472F) is started after the rest of the services (service names similar to Oracleora101_XXX). I have found documentation on how to make the ProcessManager service of the OracleAS Infrastructure before it starts up the ProcessManager service of the middle tier, but no notes on starting the database service in an order different from Windows default. Extensive googling doesn't give me that others have had similar problems. I would like to verify before starting to mess around with the order of services starting at boot time.
The person doing the installation (I don't have direct access to the machine) maintains that installation of WebUtil is causing these problems, and that the problems disappear if he reverts the configuration of WebUtil. I have limited experience with forms configuration and cannot see the connection.
Any input would be greatly appreciated!
Regards,
Maria

Maria, we have numerous installations of both 10gDB 10.1.0.5/10gAS 9.0.4.2 and 10gDB 10.2.0.3/10gAS 10.1.2.0.2 here. The environments are all two server configurations: 1 server has DB + AS Infrastructure, 1 server has AS Middle Tier. I have not had an issue with a DB server reboot causing the Infrastructure to not come up, although we have a strict rule of always rebooting these two servers in pairs: first DB then AS Middle Tier. And since there are gazillion MS patches, they do get rebooted frequently. Regards, John

Seeking Help with Album Image Issues in iPod Classic

Hi folks -
I have a new 160 iPod Classic and have two album image-related issues I'd appreciate some help with.
In the case of several albums where I'd associated my own art with them in iTunes, the formatting appeared off in my iPod due to the vertical/horizontal proportions. So I corrected the images, replaced the images via iTunes, and re-synced. All of the old images were replaced - except for two. Is there any way to get my iPod to recognize the change to these two images, as it did for all the others?
Secondly, my "The Allman Brothers Band Live at Fillmore East" album was appearing twice in both the Cover Flow and Album list. That was strange, except that after the latest sync it now appears six times! It's only in one place in iTunes, and not erroneously set as a compilation or anything. This is the only album displaying this behavior...
Thanks for any suggestions or advice!
Frank
Message was edited by: frank3si

Yes my e-mail address is [email protected]
Thank you for your kind attention to my problem. I am looking for one on one brief consultation with my laptop in Cincinnati. If not then I will compose a clear question with VI.
These manuals are well known to me NI Visions Concepts ManualIMAQ Vision for LaVIEW User ManuelNI-IMAQ for USB Cameras My problem is moving to the next step of Create an array of USB imagePerform math on array Display results Sincerely,Tom Lohre cell 513-236-1704, [email protected] http://tomlohre.com/images/lafley.jpgAG Lafley, Chairman & CEO of Proctor & Gamble http://tomlohre.com/lafley.htm A.G. Lafley enjoyed hearing of Tom's painting robot and thought it played well to his new book: "The Game-Changer: How You Can Drive Revenue and Profit Growth With Innovation." http://tomlohre.com/newart.htm
Tom Lohre artist/scientist
Has a operating painting robot using RoboLab/RCX
Developing a LabView/ NXT robot that analyzes an image for aesthetic quality.

Mdadm boot slow to assemble drives with newer installs

I had a problem where my raid1 installs from this year would pause about 5 seconds per mdadm entry yet my old installs from March 2014 would go through all 4 mdadm entries in less than a second. After fussing for a long time on the new installs I finally broke (slowed) one of my old installs which immediately revealed what the problem was.
I didn't forget to pick partition type FD or FD00. I have my install sequence in a text file so I rarely forget things. I install through PuTTY pasting all the way so it's fast and mistakes are rare.
devices of the form /dev/md/* take about 5 seconds to create.
devices of the form /dev/md{0..127} create very fast.
"mdadm -E --scan" always creates devices of the form /dev/md/{0..127}. In the past I was very meticulous about fixing the device names to the more compact form. I never missed so I never found out there was a substantial speed difference. I just like the the more compact look of /dev/md1 in my boot menu. Eventually I progressed to UUID and LABEL but persisted with the compact form. Then I discovered "mdadm --name" so I left mdadm do it's own thing. What could possibly go wrong?
I also noticed that the mdadm instructions changed from using "mdadm" to "mdadm_udev". mdadm_udev seems to assemble faster than mdadm.
To fix, boot once to see if you're slow, fix any usage of /dev/md*/* in your boot scripts or fstab, fix the form in /etc/mdadm.conf, and mkinitcpio...
I still see that the new installs pause at udev more than old installs, but instead of 20s vs >1s, it's now 5s vs >1s, which is much better.
Looking further I compared mkinitcpio.conf and noticed that autodetect is now installed by default. I took that out and though my list of drivers went way down the pause didn't change. Then I compared "lsinitcpio -a /boot/initramfs-linux.img" and I saw that fsck.zfs was loading so ZFS being a data drive only I uninstalled it and remade mkinitcpio. The pause didn't change.
Now "lsinitcpio -a /boot/initramfs-linux.img" and "lsinitcpio /boot/initramfs-linux.img | sort" compare the same yet the pause remains. I know something is lying because the slow pause computer has a SAS controller and the fast pause computer doesn't, and I know that I must remake mkinitcpio when the SAS controller brand changes or it won't boot without Fallback. The mptsas driver is hiding in there somewhere. So then I unpack both initrd files and by-content compare all files with Total Commander.
Only one difference: mdadm.conf
I can't boot without the SAS controller so I can't check to see if that's the source of the pause. I suspect it is because I can see the NumLock blink halfway through the pause and I know the SAS controller isn't concerned with that.
To solve this quandary I made a quickie install on a SATA only computer. I used the fast form of /dev/md* in mdadm.conf and left autodetect in mkinitcpio.
It's fast, but there's still about a half second pause right there at udev. Out goes autodetect. Still about a half second.
Then, back at the slow pause computer, I swapped the Marvell AOC-SASLP-MV8 for the LSI SAS2008 9211-8i. See Zorinaq for what makes this possible. The pause at udev dropped to about 1s which is only a bit slower than SATA. Not really a win since the LSI BIOS boot takes much longer. The good news is that I didn't need to rebuild mkinitcpio to change controllers. autodetect is toast and I get one more degree of freedom!
I guess that's as good as it gets. Fortunately the mdadm --name option doesn't create /dev/md/* entries so I don't need to fix that.
The Internet is strangely silent on this issue. I guess you're all just used to slow boots with mdraid.
This is a bug and needs to be reported. Either mdadm scan needs to stop producing the slow form or needs to make the slow form fast.

severach wrote:I didn't forget to pick partition type FD or FD00.
I wouldn't use this partition type anymore. (raid autodetect is deprecated)
severach wrote:Then I discovered "mdadm --name" so I left mdadm do it's own thing.
mdadm --name never worked well for me. I don't see many people using it.
I prefer a minimal mdadm.conf that only specifies the md number and UUID.
ARRAY /dev/md0 UUID=627125a5:abce6b82:6c738e49:50adadae
I don't notice any delays but, in my case the raid is assembled in the background while in the foreground LUKS is waiting for me to type a passphrase.

Help with production jvm issues at customer site

Following is a brief overview of two production issues experienced by an Oracle customer. Customer is currently running 32 bit Java 1.5_20 on Solaris 64 bit OS.
1)     OOM heap issues – SR #3-2611053901 – Recently we have been seeing OOM errors due to heap space. What we have seen is that some of the instances are not able to free up any memory space even after full GC, which results into a series of full GC’s back to back and eventually leads to OOM. During this time when continuous full GC is going on, we have seen the TCP connections and active JDBC connections shoot up and also lots of stuck threads. This error occurs during peak hours.
This is the output just before OOM. Just to be clear, this line is printed as last line of Full GC which meant that OOM happened right after Full GC:
[PSYoungGen: 111616K->82323K(172544K)] [PSOldGen: 1865727K->1865727K(1865728K)] 1977343K->1948051K(2038272K) [PSPermGen: 209111K->209061K(210944K)] GC time is exceeding GCTimeLimit of 98%, 13.3644395 secs]
2)     OOM swap space- SR: #3-1724941721 – From time to time, we get Exception in thread "CompilerThread0" java.lang.OutOfMemoryError: requested 32756 bytes for ChunkPool::allocate. Out of swap space?’ error in our production. Mostly this error occurs during off hours or off-peak hours. When this happen, there is plenty of heap and perm memory available which indicates that this is a native memory error. We already put two workarounds suggested by Oracle i.e. -XX:CodeCacheMinimumFreeSpace=8m -XX:ReservedCodeCacheSize=128m but still running into this problem.
What we are looking for:
1)     Recommendations on tuning our config parameters -
These are some recommendations we discussed internally. Please validate these recommendations and provide us the recommended values. We would also welcome any new recommendation on updating other parameters if that will help with our issues.
•     Change Xmx to 2048m and MaxPermSize to 512m
•     Specify ratio of young generation to old generation (-XX:NewRatio), and possibly survivor spaces.
•     Use Concurrent old generation collector (-XX:+UseConcMarkSweepGC), with a compatible parallel young generation collector (-XX:+UseParNewGC)
Our current config settings are:
JAVA Memory arguments: -Did=chaserels-cm21 -Xms1024m -Xmx2048m -XX:MaxPermSize=1024m -XX:+PrintGCDetails -XX:+PrintGCTimeStamps -XX:CodeCacheMinimumFreeSpace=8m -XX:ReservedCodeCacheSize=128m -verbose:gc -Dcom.sun.management.jmxremote=true -Dcom.sun.management.jmxremote.port=1641 -Dcom.sun.management.jmxremote.authenticate=false -Dcom.sun.management.jmxremote.ssl=false -Djava.awt.headless=true -Dfile.encoding=ISO646-US
In a subset of servers, the settings are same as above but for MaxPermSIze, which is set to -XX:MaxPermSize=512m
2)     Diagnostic help in how to further narrow down to the problem and what tool to use to gather heap dumps
We have tried to take heap dump using jmap on our production servers when OOM occurs due to heap but most of the time, we run into an exception (attached - which is probably an unresolved jvm bug). While we researched some alternatives to jmap for taking heap dumps, most of these require changing the start-up scripts or installing the tool on production system which may have a performance overhead. What we want is a least intrusive tool which could provide us heap dumps/snapshots without much overhead and could be preferably used remotely. If there are other ways of collecting data than heap dump, we could also use them.
Let me know if you have any questions or need any data.
Thanks for your help.
Error from heap dump :
Exception in thread "main" sun.jvm.hotspot.debugger.UnalignedAddressException: Trying to read at address: 0xfec080a7 with alignment: 4
at sun.jvm.hotspot.debugger.DebuggerUtilities.checkAlignment(DebuggerUtilities.java:40)
at sun.jvm.hotspot.debugger.proc.ProcDebuggerLocal.readCInteger(ProcDebuggerLocal.java:309)
at sun.jvm.hotspot.debugger.DebuggerBase.readAddressValue(DebuggerBase.java:425)
at sun.jvm.hotspot.debugger.proc.ProcDebuggerLocal.readOopHandle(ProcDebuggerLocal.java:326)
at sun.jvm.hotspot.debugger.proc.ProcAddress.getOopHandleAt(ProcAddress.java:96)
at sun.jvm.hotspot.oops.Oop.getKlassForOopHandle(Oop.java:198)
at sun.jvm.hotspot.oops.ObjectHeap.newOop(ObjectHeap.java:346)
at sun.jvm.hotspot.runtime.JavaThread.getThreadObj(JavaThread.java:333)
at sun.jvm.hotspot.utilities.AbstractHeapGraphWriter.writeJavaThreads(AbstractHeapGraphWriter.java:113)
at sun.jvm.hotspot.utilities.AbstractHeapGraphWriter.write(AbstractHeapGraphWriter.java:98)
at sun.jvm.hotspot.utilities.HeapHprofBinWriter.write(HeapHprofBinWriter.java:399)
at sun.jvm.hotspot.tools.JMap.writeHeapHprofBin(JMap.java:133)
at sun.jvm.hotspot.tools.JMap.writeHeapHprofBin(JMap.java:143)
at sun.jvm.hotspot.tools.JMap.run(JMap.java:71)
at sun.jvm.hotspot.tools.Tool.start(Tool.java:204)
at sun.jvm.hotspot.tools.JMap.main(JMap.java:126)

1)     OOM heap issues – SR #3-2611053901 – Recently we have been seeing OOM errors due to heap space. What we have seen is that some of the instances are not able to free up any memory space even after full GC, which results into a series of full GC’s back to back and eventually leads to OOM. Which would be exactly what would happen if there were many objects which were not eligible for collection.
Causes would be either a bug (something not releasing something it should) or because the server is overloaded.
If there were no code changes it could still be a bug that has now only become apparent due to changes in usage patterns.
If that is the case then such bugs can usually be made more apparent by reducing the maximum heap. Doing that will cause it to occur faster.

Help with new installation issues

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