Help with password recovery

Please help me to stop stressing about it.Last year i open an account for my mom on her phone, now today she texted me she cant use it anymore because i guess app had update and log her out and i dont know which password did i use.  I tried recovery but then she doesnt know to use email to see recovery link and i cant log in on her account because i dont know password again. She is 63 years old and this is her first android, no skills what so ever. And here is an suggestion, there is thousands people like my mom who doesnt know how to recover or sign in back, and no help around to resolve the problem so after an update it would be nice if they dont need to sign in again, who ever has that issue skype or android to fix it.

I have a 2501 that I am using for CCNA practice. After reading this thread I decided to try to interrupt the boot sequence on my router as a learning experience.
I too am unable to do so!
Perhaps I am mistaken about what the "break key" is when using hyper terminal.
I assumed that it meant holding down the "Ctrl" key while pressing the "c" key. Is this correct?
The book that I am using is very vague on this point.
Also Hyper Terminal can be configured with many options. [ANSI or VT100 etc.] Could a specific configuration be needed for the break function to work?

Similar Messages

  • Old 1760 With password recovery disabled, no way to factory reset

    Hi
    I have an old 1760 router with Password Recovery Functionality Disabled
    I don't care about its actual configuration , I need factory reset
    I Followed the well documented procedure :
    Normal boot
    Self decompressing the image : #################################################
    ################################################################ [OK]
    Smart Init is disabled. IOMEM set to: 15
    PMem allocated: 57042944 bytes; IOMem allocated: 10065920 bytes
                  Restricted Rights Legend
    Use, duplication, or disclosure by the Government is
    subject to restrictions as set forth in subparagraph
    (c) of the Commercial Computer Software - Restricted
    Rights clause at FAR sec. 52.227-19 and subparagraph
    (c) (1) (ii) of the Rights in Technical Data and Computer
    Software clause at DFARS sec. 252.227-7013.
               cisco Systems, Inc.
               170 West Tasman Drive
               San Jose, California 95134-1706
    Cisco Internetwork Operating System Software
    IOS (tm) C1700 Software (C1700-SV8Y7-M), Version 12.3(6d), RELEASE SOFTWARE (fc1
    Copyright (c) 1986-2004 by cisco Systems, Inc.
    Compiled Fri 15-Oct-04 03:46 by kellythw
    Image text-base: 0x80008120, data-base: 0x81440804
    Send break at this time , then :
    Do you want to reset the router to factory default
    configuration and proceed [y/n] ? y
    Reset router configuration to factory default.
    cisco 1760 (MPC860P) processor (revision 0x500) with 55706K/9830K bytes of memor
    y.
    Processor board ID FOC07450X9P (3881152211), with hardware revision 0000
    MPC860P processor: part number 5, mask 2
    Bridging software.
    X.25 software, Version 3.0.0.
    1 FastEthernet/IEEE 802.3 interface(s)
    32K bytes of non-volatile configuration memory.
    32768K bytes of processor board System flash (Read/Write)
    WARNING:
    Executing this command will disable password recovery mechanism.
    Do not execute this command without another plan for
    password recovery.
    Are you sure you want to continue? [yes/no]: y
    The router boot up normally anyway , still with original password unrecovered instead a fresh factory default.
    Any hint please ?????
    Thank you

    Federico,
    There is something quite strange going on but one thing has caught my attention in particular. This is a part of your transcript:
    Send break at this time , then :
    Do you want to reset the router to factory default configuration and proceed [y/n] ? y Reset router configuration to factory default.cisco 1760 (MPC860P) processor (revision 0x500) with 55706K/9830K bytes of memory.Processor board ID FOC07450X9P (3881152211), with hardware revision 0000MPC860P processor: part number 5, mask 2Bridging software.X.25 software, Version 3.0.0.1 FastEthernet/IEEE 802.3 interface(s)32K bytes of non-volatile configuration memory.32768K bytes of processor board System flash (Read/Write)WARNING:Executing this command will disable password recovery mechanism.Do not execute this command without another plan forpassword recovery.Are you sure you want to continue? [yes/no]: y
    Notice that the first question is whether you want to erase the configuration - you respond with yes, and the router continues booting. The second question displayed clearly shows that the router continues loading the configuration file and in particular processes the no service password-recovery command.
    What would happen if you answered with n to this second question, preventing the router from accepting the no password-recovery stored command? Could you reload the router afterwards and try the password recovery procedure again?
    Also, if this router has a removable Flash card, would you be able to enter the ROMMON and set the configuration register to 0x2142 if you removed the card and tried booting the router?
    Best regards,
    Peter

  • I am not receiving email with password recovery reset and I can't remember security questions

    Please Help, My phone was stolen and I cant login to find my iphone. I have not receive any email at my hotmail acct

    1)  Apple ID: All about Apple ID security questions
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security

  • Help with system recovery

    Dear all, I have a HP G71-343 laptop running Windows 7 64 bit. The hard drive was broken. I bought a new hard drive and boot from DVD rom to recover system using recovery DVD disk. However, before the installation start, I got a message said:
    "recoverymgr.exe application error. The instruction at OX400e764f referenced memory at OX00000000. The memory could not be read. Click OK to terminate the program.. "
    I tried different new hard drive but always got the same message and the installtion failed. Does anyone know what is the message mean and how to solve this problem? Thanks a lot.
    This question was solved.
    View Solution.

    Hi,
    Assuming this is just a problem with the recovery media, here's an alternative option you could try.
    Before trying the following, make sure you can still read the 25 Character Product Activation key on your Windows COA label ( 5 blocks of 5 alpha/numeric sets ).
    An example of a COA Label can be seen Here.
    You can create a Windows 7 installation disc yourself using another PC - just download the correct Disc Image ( this must be the same version that originally came with your notebook - this is listed as Windows 7 Home Premium ) from the link below and use an application such as ImgBurn to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here.  These Images are clean and from a well-respected source - Digital River.
    Windows 7 Images.
    Use the disc to perform the installation, enter the Windows activation key found on the COA Label when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.
    http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
    Any additional drivers and software you may need can be found Here.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • I need help with Bitlocker recovery

    Hi thanks for taking the time to read this. My laptop was running very rough so I put all my information onto my external hard drive. I wasn't thinking that my external would be locked if I re-downloaded windows 7 ultimate on my computer but guess what
    it's locked now. My first question is does the full bit-locker recovery key identification help me at all? My second question is either know I re-downloaded windows 7 on my computer is the info I'm looking for still obtainable? I really need this info but
    I'm afraid it might be lost. I feel stupid lol.

    I don't have access to the Bitlocker recovery tool on my version of Windows, but when I was supporting a bitlocker environment, you could install a bitlocker recovery tool on Vista.  There was an update you had to download and install, then add the
    Windows feature for Bitlocker Recovery Tool.  You would enter the first 8 alphanumeric characters of the recovery key and it would provide the 48 character numeric recovery password.
    I have a Windows Server 2012 R2 vm that does not appear to have that feature.
    Maybe try this link:
    http://www.sevenforums.com/tutorials/210071-bitlocker-drive-encryption-unlock-locked-data-removable-drive.html
    There are also a lot of references to Bitlocker Repair, which would probably work as well even though the drive isn't damaged, but you would need another drive on which to decrypt the data.  But the link above should work for you.

  • System Crash resulting in lost work...HELP with data recovery!

    I need help. I was working on some art for an event and had a system crash. I was 95% complete with this particular project and am now back to square one unless I can recover all of the data or some of the data. Does anyone know how to recover data in Photoshop CS? I'm desperate!!!

    howdy,
    Usually it happens wen system crashes then it results into loss of all dat work...
    But there are certains recovery tool that are used to recover lost data.
    I think if u follow the following steps den u'll definately get a sol to this problem..
    1.Install a recovery tool on some other system.
    2.Place ur hard disc as secondry disc on this system
    3.select ur crashed disc
    4.Scan it through the recovery tool
    5.and recover the lost data
    u can use any of recovery tools like Advanced Disk Recovery,i found it worth...u can also try this....it is available on tucows

  • IMAC Fusion Hard Drive failure, help with data recovery

    I've got a Late 2012 iMAC 27 Inches 3.4GHZ with a Fusion 3.1TB HDD. My machine has booting issue the past few weeks and when contacted through Apple Care UK, after a few over the phone diagnostics they wanted me to take the machine over to get the Hard Drive checked. I had transferred some of my vital data from another HDD a few days before that and did not have an up to date backup. When booked in they said the HDD will have to be replaced and they will migrate the data over. But when I collected the machine, they said they couldn't transfer data as 'it didn't mount' and therefore unable to transfer. I was gutted as I have 2 wedding on their which were WIP and had to be delivered to the client in a few days. I have got my old HDD from the apple store...but unable to read data..can you help? Guess as a final resort I'd have to obtain the expensive data recovery services.

    Ouch...
    But before going for an expensive data recovery service, you have some other options.
    At first you have to get that harddrive connected to your iMac. There are several solutions to that. One is to buy a SATA USB Docking Bay (see picture). You can put the harddisk in it and connect it via USB to your iMac.
    Next you'll need recovery software. Disk Utility will probably not help you, but it is worth the try (because it is free and comes with OSX).
    A great piece of software to look at is DiskWarrior. It once helped me accessing a dying External Harddisk and got most of the data off it before it really died. There are more applications, just google 'Data Recovery OSX', and you will find a lot more.
    Oh, and make sure to start a good back-up plan for the future. Time Machine is great, or Carbon Copy Cloner, and maybe invest in a decent NAS to copy your data on.
    Good luck!

  • Help with password for router

    Hi, anyone can help me with my password for the WRT54G router. I am trying to reconfigure it, but is asking me for a password. I reset the back bottom, and I entered "admin", but still does not work. It does not go on with the set up.
    Thanks, Maribel

    Welcome to the Cisco Home Community.
    Type 192.168.1.1 on your browsers address bar.
    When prompted for a password, leave username blank and type admin in the password field.
    Enter your configurations.
    Do post back for any updates.
    The Search Function is your friend.... and Google too.
    How to Secure your Network
    How to Upgrade Routers Firmware
    Setting-Up a Router with DSL Internet Service
    Setting-Up a Router with Cable Internet Service
    How to Hard Reset or 30/30/30 your Router

  • Help with password encryption

    Hello I am trying to create a one way hash password encryption...here is what I have developed so far.....
    Login class (contains GUI)
    import java.awt.*;
    import java.awt.event.*;
    import javax.swing.*;
    import java.io.*;
    import java.awt.image.*;
    import javax.imageio.*;
    public class Login implements ActionListener
      // declare class variables and objects
      // overall frame
      private FrameBase jf;
      // buttons
      private JButton btnNewUser,btnLogin;
      // data display labels
      private JLabel lblMessage, lblUser, lblPassword, lblTitle, lblCheck,lblNotes;
      // text fields for data entry
      private JTextField txtUser, txtPassword,txtCheck;
      // graphic object
      private BufferedImage eSay;
      // panels for organization
      private JPanel pnlTitle, pnlMain, pnlGraphic;
      // font objects
      private Font fntTitle, fntMain, fntControl,fntNotes;
      // user name for repeated set screen calls
      private String name;
      // store screen layout option code
      private int option;
      // option 1 - regular start-up
      // option 2 - new user screen
      // option 3 - user / password check
      public Login(String name)
        // set up the fonts
        fntTitle=new Font("Helvetica", Font.BOLD, 25);
        fntMain=new Font("Helvetica", Font.BOLD, 20);
        fntControl=new Font("Helvetica", Font.BOLD, 15);
        fntNotes=new Font("Helvetica", Font.BOLD, 16);
        // set the BufferedImage object to null;
        eSay=null;
        try
          // load the image from disk into a BufferedImage object
          eSay=ImageIO.read(new File("h:\\My documents\\ICS4M1\\Login\\eSay.jpg"));
          // set up the screen
          this.name=name;
          this.option=1;
          setScreen(name);
        catch (IOException e)
          // message if file not found
          System.out.println("Image not found");
      public void setScreen(String name)
        jf= new FrameBase(name);
        // set up the screen
        Container contentPane=jf.getContentPane();
        contentPane.setLayout(new BorderLayout());
        // set up the graphic
        pnlGraphic=new JPanel();
        pnlGraphic.setLayout(new BorderLayout());
        // load the BufferedImage into the ImageLabel
        ImageLabel il=new ImageLabel(eSay,"");
        // load the ImageLabel onto the panel
        pnlGraphic.add("Center",il);
        // set up the title section
        lblTitle=new JLabel("Welcome to eSay",0);
        lblTitle.setFont(fntTitle);
        lblMessage=new JLabel("Enter user name and password and click on Login or click on New User to set up a new account",0);
        lblMessage.setFont(fntControl);
        // set up the panel for the title area
        pnlTitle=new JPanel();
        pnlTitle.setLayout(new GridLayout(2,1));
        pnlTitle.add(lblTitle);
        pnlTitle.add(lblMessage);
        // set up the input section of the screen
        lblUser=new JLabel("User: ");
        lblUser.setFont(fntMain);
        lblPassword=new JLabel("Password: ");
        lblPassword.setFont(fntMain);
        lblCheck=new JLabel("Re-Type Password: ");
        lblCheck.setFont(fntMain);
        lblCheck.setEnabled(false);
        lblNotes=new JLabel("<html><font color=\"red\">User name 6 to 10 alphanumeric characters,  password 5 to 8 alphanumeric characters, </font></html>",0);
        lblNotes.setFont(fntNotes);
        txtUser=new JTextField(20);
        txtUser.setFont(fntMain);
        txtPassword=new JTextField(20);
        txtPassword.setFont(fntMain);
        txtCheck=new JTextField(20);
        txtCheck.setFont(fntMain);
        txtCheck.setEnabled(false);
        btnLogin=new JButton("Login");
        btnLogin.setFont(fntMain);
        btnNewUser=new JButton("New User");
        btnNewUser.setFont(fntMain);
        // make the button active
        btnLogin.addActionListener(this);
        btnNewUser.addActionListener(this);
        // assemble the input section panel
        pnlMain=new JPanel();
        pnlMain.setLayout(new GridLayout(5,2));
        pnlMain.add(lblUser);
        pnlMain.add(txtUser);
        pnlMain.add(lblPassword);
        pnlMain.add(txtPassword);
        pnlMain.add(btnNewUser);
        pnlMain.add(btnLogin);
        pnlMain.add(lblCheck);
        pnlMain.add(txtCheck);
        // add the panels to the screen
        contentPane.add(pnlTitle,"North");
        contentPane.add(pnlGraphic,"Center");
        contentPane.add(pnlMain,"East");
        contentPane.add(lblNotes,"South");
        // set up and show the frame
        jf.setSize(900,400);
        jf.show();
      } // end of setScreen()
      public void actionPerformed(ActionEvent e)
        if (e.getSource()==btnNewUser)
          if (option==1)
            lblCheck.setEnabled(true);
            txtCheck.setEnabled(true);
            lblMessage.setText("Create a login name and password, enter the password twice as indicated");
            btnLogin.setEnabled(false);
            option=2;
          else if (option==2)
            String tempUser=txtUser.getText();
            String tempPassword=txtPassword.getText();
            String tempCheck=txtCheck.getText();
            if (tempPassword.equals(tempCheck))
              ValidateUser vu=new ValidateUser(tempUser,tempPassword);
              if (vu.getEncryptedPassword()==null)
                lblMessage.setText("Please check guidelines for user name and password and re-enter");
              else
                lblMessage.setText("Login created - Welcome to eSay!");
            else
              lblMessage.setText("Passwords do not match, please re-enter login and password twice");
        else if (e.getSource()==btnLogin)
      }  // actionPerformed
      public static void main(String args[])
        Login l=new Login("eSay Message Board");
    }  // end class Login            User class
    public class User
      private String userName;
      private String password;
      private int numberLogins;
      public User(String userName, String password)
        this.userName=userName;
        this.password=password;
        this.numberLogins=0;
      // gets for surname, first name and number of logins
      public String getUserName()
        return userName;
      public int getNumberLogins()
        return numberLogins;
      public void resetLogins()
        this.numberLogins=0;
      public void login()
        this.numberLogins++;
      public static void main(String args [])
           // enter test statements here
    } // end of User classValidate User(validation)
              System.out.println ("A character is invalid");
              return false;   
        return true;        
         // create an encrypted password if user name and password are valid
        public void encryptPassword()
        // standard get for encrypted password
        public String getEncryptedPassword()
          return encryptedPassword;
    }PasswordService(One way hash conversion)
    package org.myorg.services;
    import java.io.UnsupportedEncodingException;
    import java.security.MessageDigest;
    import java.security.NoSuchAlgorithmException;
    import org.myorg.SystemUnavailableException;
    import sun.misc.BASE64Encoder;
    import sun.misc.CharacterEncoder;
    public final class PasswordService
      private static PasswordService instance;
      private PasswordService()
      public synchronized String encrypt(String plaintext) throws SystemUnavailableException
        MessageDigest md = null;
        try
          md = MessageDigest.getInstance("SHA");
        catch(NoSuchAlgorithmException e)
          throw new SystemUnavailableException(e.getMessage());
        try
          md.update(plaintext.getBytes("UTF-8"));
        catch(UnsupportedEncodingException e)
          throw new SystemUnavailableException(e.getMessage());
        byte raw[] = md.digest();
        String hash = (new BASE64Encoder()).encode(raw);
        return hash;
      public static synchronized PasswordService getInstance()
        if(instance == null)
          return new PasswordService();
        else   
          return instance;
    }

    I was wondering if someone could help me to incorporate some kind of one way hash into the encryptPassword method in Validate user...i am having problems trying to call on the PasswordService and incorporating everything. The reason i supplied all the code was so that the reader could understand how different programs correlate with one another

  • Help with Password Management!!!

    I am having a problem configuring my OID password management options... the Admin guide says that I can do it through Directory Manager by selecting the server in the left hand pane and editing the data on the password management tab... problem is I have no password management tab... it's not there!
    So I notice that I can also use the command line tools to modidy the entry "cn=pwdpolicyentry,cn=oracle internet" directory. I assume that "cn=oracle internet directory" is the top level of my tree... doing a search for anything cn=* from the top level results in three things as follows... none of them are the entry I want:
    cn=configset1,cn=metadird,cn=configsets,cn=oracle internet Directory
    cn=odipgroup,cn=odi,cn=oracle internet directory
    cn=odisgroup,cn=odi,cn=oracle internet directory
    OK... so in desperation I attempt to add the entry "cn=pwdpolicyentry,cn=oracle internet directory" and the server says it already exists.
    Seems to me there is something messed up with my Directoty Information Tree but I don't know why that would be (I just installed and the install gave me no errors) or how to fix it. Can someone please help???
    Thanks
    Chris

    Querying the password policy entry can be a little bit tricky unless you are very familiar with LDAP. Here's the command that does the trick:
    ldapsearch -s base -b "cn=pwdpolicyentry,cn=oracle internet directory" "(objectclass=*)"cn=pwdpolicyentry,cn=oracle internet directory
    objectclass=top
    objectclass=pwdpolicy
    cn=pwdpolicyentry
    pwdmaxage=0
    pwdlockout=0
    pwdlockoutduration=0
    pwdmaxfailure=0
    pwdfailurecountinterval=0
    pwdexpirewarning=0
    Kind regards, Wilfried

  • Help with password and authorization

    I had a problem with my Kobo recently and had to reinstall both the Kobo and ADE on my computer.  The 2.0 version did not work but I finally found the 172 and downloaded it. I cannot however get the 2 to connect and think I may have tried to many times.  I decide to try getting books on my IPad and did not know if I needed to set up a new adobe account , but since the other did not seem to want to authorize anything I set up a new one, same email but different password.  When I put the password in it kept telling me that it was the wrong one, and now I need to have my authorization count reset.  How do I do that and do I use the same login and password for my computer and my IPad.  My computer has Windows XP on it.  Please can you help as I am lost without a book to read.
    Thanks

    Hello
    I understand that it is difficult to determine which forum to post in since there are so many. This particular forum (sharing and storage) was created to help those transitioning from Photoshop.com to Adobe Revel. Here is a link for resetting your Adobe ID as we dont provide support for viewing the ebooks
    Click on the link  below that says trouble signing in
    https://www.adobe.com/account/sign-in.adobedotcom.html
    Thanks
    Scott

  • Help with video recovery

    I have iDVD projects, but have lost the original iMovie files. They cannot be burned/exported (error), but I can open the iDVD project files via "Show Package Contents". There I find a resource folder with a large mpeg file, long gibberish name, and no extension. Putting a .mpg extension on allows me to open the video file with VLC (not Quicktime, error), where I can see the lost movie....but with NO SOUND. The audio track appears to be missing.
    Is the sound file hiding somewhere? Can I extract it and join it back with the audio-less mpeg video I recovered?
    Thanks very much for any help.

    That error means that the Recovery system was unable to reach an Apple server thru your network connection.
    Try connecting your AIR with a Ethernet cable dongle (gigabit thunderbolt to Ethernet)
    However check with your network admin. about connection errors.
    Worst case scenario, the folks at Apple store will restore it for you no charge if you make appt. for same.

  • Help with Password Set up WRT54G

    I set up this router forever ago and apparently it says I created a password, but I don't remember doing so and I have no idea what the password would be in order to set it up again on my computer. Is there a way to reset or use something else. I tried using Admin and that isn't working either. Please Help. Thanks

    Have you been running an unsecured wireless network?  With a router login password of "admin" ?   If so, then most likely your neighbor wirelessly connected to your router (intentionally or unintentionally)  and changed your login password.
    The only way to remove the password is to reset the router to factory defaults, then setup the router again from scratch.  After you have done this, to prevent this problem from recurring, be sure to change the login password from the default of "admin", and secure your wireless network.
    To reset your router to factory defaults, use the following procedure:
    1) Power down all computers, the router, and the modem, and unplug them from the wall.
    2) Disconnect all wires from the router.
    3) Power up the router and allow it to fully boot (1-2 minutes).
    4) Press and hold the reset button for 30 seconds, then release it, then let the router reset and reboot (2-3 minutes).
    5) Power down the router.
    6) Connect one computer by wire to port 1 on the router (NOT to the internet port).
    7) Power up the router and allow it to fully boot (1-2 minutes).
    8) Power up the computer (if the computer has a wireless card, make sure it is off).
    9) Try to ping the router. To do this, click the "Start" button > All Programs > Accessories > Command Prompt. A black DOS box will appear. Enter the following: "ping 192.168.1.1" (no quotes), and hit the Enter key. You will see 3 or 4 lines that start either with "Reply from ... " or "Request timed out." If you see "Reply from ...", your computer has found your router.
    10) Open your browser and point it to 192.168.1.1. This will take you to your router's login page. Leave the user name blank, and in the password field, enter "admin" (with no quotes). This will take you to your router setup page. Note the version number of your firmware (usually listed near upper right corner of screen). Exit your browser.
    If you get this far without problems, try the setup disk (or setup the router manually, if you prefer), and see if you can get your router setup and working.
    If you cannot get "Reply from ..." in step 9 above, your router is dead.
    If you get a reply in step 9, but cannot complete step 10, then either your router is dead or the firmware is corrupt. In this case, use the Linksys tftp.exe program to try to reload your router with the latest firmware. After reloading the firmware, repeat the above procedure starting with step 1.
    If you need additional help, please state your ISP, the make and model of your modem, your router's firmware version, and the results of steps 9 and 10. Also, if you get any error messages, copy them exactly and report back.
    Please let me know how things turn out for you.
    Message Edited by toomanydonuts on 12-29-2007 04:07 AM

  • Need help with Password reset

    I have tried to reset my password and I do not recieve the email for this reset.  I have had an issue with verifiying my account also as the email for the verification does not get sent to my account either.  This has been going on for quite sometime.  I have call support and they were of no help.  I just want your systems to see my email address so I can log in.

    Hello cisconetdude,
    Managing your account information on BestBuy.com should be pretty easy, so I'm disheartened to hear that you've had the difficulties you describe. This is not the experience that we want you to have!
    I'll be happy to look into this situation for you, but will need you to confirm some information to begin. Please watch for a private message from me with that request. To check your forum inbox, ensure that you have signed in with your user name and password, then click on the envelope icon in the upper right of this page.
    I'm grateful that you brought your circumstances to our attention.
    Sincerely,
    John|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Worrisome problem with Password Recovery

    I'm an Italian user and use skype a few days ago but always entering my password on my account: marketing.strategy the system tells me my password is incorrect. I try and ripvoro but wrong. I do the procedure for the recovery thereof and it says that email I post there. Then dopoun few times that I post tells me that two Sorry but you are limited to security Reasons to the number of temporary codes Received Each Day. You have Reached That limit have today, Please try again in 24 hours. But how do I get the Code if the email does not exist. I note that the password I had changed a few days before and I was duly sent on the address code now says he is not among its records. Please help me I've saved hundreds Contact account and I have not done BackUp well as hundreds of Skype clients know that account. Thanks anyway!

     Hi, Mrktngstrtgy, and welcome to the Community,
    First of all, thank you for patiently awaiting a reply, and apologies for the delay; we in the Community are volunteers. 
    You need to contact Skype Customer Service for assistance; they will ask for verification the account is indeed yours.  contact customer service  Community members are not authorized to address account-related issues.
    Best regards,
    elainem77
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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