Help with payments please. I have been charged 4 times.

I bought a monthly Skype package which I have now used all the minutes for. When I tried to add more minutes (the same package as the original) it has charged me 4 times and has not provided with with any minutes. Please help. Thanks

Same thing happen to me yesterday and today. I have been trying to buy because I cannot afford to keep doing the $10 and I call overseas a lot.
PayPal shows that it charged me that one yesterday and today but it did not show in my bank yet (thank God) but I hope it won't charge me all at once.
The customer service is too hard to approach here. It hurts as appropriate supporter.
I think they might have approved technical issues since yesterday.

Similar Messages

  • Order AD002372485UK and AD002372469UK. Hi, I have been charged two times, Could you please check. and I want to cancel and get a refound please. I'd like to cancel my subscription and get a refund.

    Hello
    I have been charged two times???
    Order AD002372485 and AD002372469, but I would like to cancel this please.
    Is very confusing system for me.
    Thanks
    M Luiz

    Hello M Luiz,
    please don't forget here we are users like you, not Adobe's employees. You have to contact Adobe's customerservice. Here some links about the terms of notice:
    Adobe - Subscription Terms and Products One of them I could find only in German language:
    https://store2.adobe.com/cfusion/store/html/index.cfm?event=displayProduct&categoryOID=696 9052&store=OLS-DE
    and there I found (translated from german website):
    After purchasing a subscription for Adobe ® ExportPDF the fee after each month (for a monthly subscription) or year is automatically drawn (for a annual subscription). You can terminate at any time your subscription on the page "My Account" under "Manage Subscriptions". To do this, click the option to terminate the contract in addition to the subscription in question. The subscription is then valid until the next due date for fees. After no more usage charges will be collected. If you want to set the service and your account with immediate effect, please contact the Adobe Customer Support Department.
    https://store2.adobe.com/store/de/popup/software/acom/customer_service.html
    Hans-Günter

  • TS1702 I have been charged 4 times for an item that I only wanted 1 of, how can I get a refund. There seemed to be a problem with the app when I was using it? Thanks, Mike

    I have been charged 4 times for an in app purchase when I only wanted 1 , does anyone know how I go about getting a refund?
    mike

    You can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have been charged 11 times by iTune

    Dear Apple,
    I have an iPhone 4S. I have been charged 11 times so far. At first I just purchased a game on iTune. However, your system said I had to check my bank's payment method. So I checked it again and again. After I checked it, I went back to my iPhone. I wanted to check if it's ok. But everytime when I comfirmed the payment method, your system charged me $1. Until now, I have been charged 11 times. What's going on with your system? I'm really mad right now. Your system only brought me lots of problems. Please help me figure out my problem.
    Cindy

    This is a user to user forum, you aren't addressing anyone from Apple here.  You'll need to contact iTunes store support for help with this: http://www.apple.com/emea/support/itunes/contact.html.

  • I have been charged 3 times to my iTunes account for downloading a copy of Lion. Anyone know why this is?

    Since downloading my copy of Lion 2 days ago, I have been charged 3 times for it.  Apple have taken an extra 2 payments of $29.99 out of my account.
    How can I get this sorted?

    Hi MickeySoccer,
    If you are having issues with audio/video playback in iTunes, you may find the following articles useful:
    iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
    http://support.apple.com/kb/TS1362
    Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
    http://support.apple.com/kb/TS1718
    Cheers,
    - Brenden

  • I have been charged 3 times for student premium and am still on free.

    I have been charged 3 times for student premium when it says I can't be verified that I am a student even though I manually sent it in 2 hours ago and still haven't gotten anything back from spotify. I've checked email and spam and have emailed them again and hour ago and still nothing but I still lot chanrged...why?

    Hey there , welcome to the community!
    If you contact Spotify through online contact form, they will be able to sort out these multiple charges and see what's going on with the student verification. Once you send in the form, you should receive a reply from them within 24-48 hours. If you need any further help, let me know! :)

  • I have been charged several times for items I have not ordered or received...Paradise Cove App

    I have been charged several times for items I have not ordered or received...Paradise Cove App.
    On a few dates I have attempted to purchase items on Paradise cove...then been billed several times for items I never received.
    please remove these charges.
    Tony Starace

    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • HT204088 how to report a problem -i have been charged several times for a purchase of single app

    i have been charged several times for purchase a single app!!

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
    Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.

  • HT201272 I have been charged 3 times for an itunes app at £14.99 - How do I get my money back?

    I have been charged 3 times for an itunes app at £14.99 - How do I get my money back?

    Use the report a problem link in the email Apple sends to you after purchases.
    S.

  • I have been charged 3 times for the same app

    I have been charged 3 times for the same app

    Use the form on the Customer Service page. When you post here it isn't directed at apple.

  • HT6006 I was wondering y I have been charged several times for the same app wen I have not maid the purchases

    Wen I cheecked my account I have been charged 21 times for a app wen I have only maid the 1 purchess

    We are fellow users here on these forums, we won't know what you've bought.
    You, and nobody else who has access to your account or devices, haven't made multiple in-app purchases in the app ?
    If not then try contacting iTunes Support (they may want the order numbers from the account's purchase history) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204088 I need to speak to someone about this because I have been charged multple times on the wrong account? What do I do? I tried to authorize another card to pay my balance due and It wouldn't authorize and now that I am looking at my bank online it d

    I have an issue. Recently I tried to authorize another card to pay my balance due and itunes would not authorize the card. Now that I am looking at my banking statement/ online banking it shows that multiple times the card was charged for the exact amount due ,21.02. but the payment already came out of my primary banking account, What do I do because I can not speak to a regular person since it is an Itunes account issue. I need some sort of help and I really want the funds refunded... I took screen shots proving all of this information.

    To Contact iTunes Customer Service and to request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • TS1424 I have been charged three times for buying chips in the Double Down Casino for just one download, how do I reverse the other two charges?

    Please help, Just started buying chips, bought in Double Down Casino $2.5M chips worth $17.99( but was charged three(3) times ($17.99 x 3= $53.97). There was only one download of $2.5 chips. How can I reverse charges?

    http://www.apple.com/support/contact/

  • I have been charged 3 times for a single album purchase and cant talk to a real **** person about it ***!!!!!!!

    This is bs been trying to get this resolved all **** day, over it. No more iTunes for this guy!!!!!!!!

    Apple don't have phone support, if you haven't already done so then you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • TS1702 I have been charge of something i didn't puchased

    Hello there,
    I have been charged something called luxembourg 3 times and i do not know what it is.  I recently bought an iphone and i know that i have tried to purchase some coins for a vitral pet that i downloaded call kozmos. But the application did not refresh me with more coins. I did try it a few times and still no luck.  So i'm woundering if i have been charged 3 times for this reason. 
    Many Thanks,
    Jessica

    Check your purchases by following this article:
    http://support.apple.com/kb/HT2727
    If you can confirm that the purchases are not yours, you should be able to hit the report a problem... if that doesn't work, you can Contact iTunes Billing through expresslane.apple.com

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