Help with PDF download vsn
Why can't I download this application form from the site http://eacea.ec.europa.eu/eforms/index_en.php#1- = Media Project development Eng VSN. Which PDF vsn should I have?
What is your operating system & version?
What is your web browser?
How are you trying to download that PDF?
I have no problem downloading that form using Firefox 19.0.2 on Windows 7 by right-clicking on the 'en' link, then Save Link as...
Similar Messages
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My Macbook Air is stopping a few seconds into videos (e.g. Youtube and BBC iPlayer) and is doing the same thing with PDF downloads which are only partially downloading then stopping. I changed some security settings yesterday but don't think I touched anything else. Can anyone help?
My Macbook Air is stopping a few seconds into videos (e.g. Youtube and BBC iPlayer) and is doing the same thing with PDF downloads which are only partially downloading then stopping. I changed some security settings yesterday but don't think I touched anything else. Can anyone help?
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CS6: Adobe Help Manager - PDF download/extraction error
Hi - we have received several reports through this forum that some users are encountering an issue when downloading Help reference PDFs through the Adobe Help Manager in CS6.
Problem: Although the application appears to be downloading the Help content, the application hangs during the 'extraction' phase of the process. Further, when users check in their shared documents folder, the PDF files are actually present and unzipped as expected.
Solution: the application database files and/or corrupt configuration files are likely at fault. To resolve the issue, please delete the following two directories.
Delete the following directory:
Windows: %appdata%/chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
Tip: To find this directory in Windows, copy the preceding phrase into the Windows Explorer file manager.
Mac OS: /[user name]/Library/Preferences/chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
Tip: To find this directory on Mac OSX 10.7, open the Terminal application and enter the following: "chflags nohidden ~/Library/” and execute.
And delete this directory too:
Windows : C:\Users\Public\Documents\Adobe\ (Help and PDF directories within)
Mac : \Users\Shared\Documents\Adobe (Help and PDF directories within)
Then simply restart the Help Manager and restart the download process.
The engineering team is continuing to investigate the root cause but the steps above should resovle the issue for the majority of users. Thanks for your patience while we continue to investigate.Hi Mark
I was almost sure that this issue was related to our proxy, so I decided to trace the dialog between HelpManager and our proxy.
I used a HTTP sniffer called Charles ( demo downloadable here: http://www.charlesproxy.com/ ) to trace everything.
Bingo !
HelpManager has some problems talking with the proxy ( authentication issues ).
If you are interessed, I can mail you the log created by my sniffer to allow your engineering team to investigate.
Hereafter are some screen shots of the trace :
As you can see, it's very short :
1) the first HEAD failed (normal) : the proxy request an NTLM authentication
HEAD #1 request :
HEAD #2 answer :
2) the 2nd HEAD failed :
HelpManager did not respected the NTLM authentication method requested by our proxy !
HEAD #2 request :
HEAD #2 answer : error 403 !
3) then a POST is made :
Failed because the authentication is bad (not NTLM, as expected by our proxy)
POST request :
POST answer : error 403
4) then a GET is made on the URL :
http://www.adobe.com/support/chc/update/400/fr_FR/update.xml
This time, the authentication negotiation between HelpManager and the proxy is OK, but the last GET failed : error 404, the requested xml file is not found on your site !
GET #3 request :
GET #3 answer : error 404
Mark, I hope these informations will help your engineering team to correct this issue !
Feel free to request complementary information if needed.
Best regards,
Didier Nicolas -
I was ready to blame the latest update from Apple, but perhaps not. Here are the symptoms:
Our church publishes a newsletter in PDF format which can be downloaded from their web site every month. This month, after the latest Apple update, the downloaded document has problems. General format is OK (boxes around text, images) but all text is simply grey bars that seem shaded from one side of the page to the other.
If I save the document and try to open it in Preview the same problem.
HOWEVER, if I open the document in the Adobe reader the document is fine!
I thought this might be a problem with my iMac (first of the aluminium iMacs), so I tried this on my Apple laptop (recent vintage). Both machines run 10.6.8 with the latest updates from Apple applied. I have no funny "helper" programs; i.e. the software is pretty clean and all updated.
Same issue on the laptop.
HOWEVER I looked for a generic pdf download on the web and downloaded a PDF instruction sheet from the Moen (plumbing) web site - no problem!
So now my suspicion is that the PDF document has the problem. But I would have thought that PDF is PDF and if the Adobe reader can handle the document that Safari and Preview should be able to? Is there some format switch in the program used to generate the PDF document that would cause the Apple programs to fail but Adobe to succeed?
Any thoughts welcomed! I'd like to figure out if it's me or them.
PS - I've not yet tried this on that "other" operating system. I could do that with a trip to the libraryThanks guys. I think I'll just rely on Acrobat as suggested. Sounds like somehting has changed on their end as the previous month's file loads fine.
I'll check with teh secretary ans see what has happened.
Thanks -
pLEASE HELP WITH CONVERTING A PDF REPORT TO A WORD DOC WHERE i CAN MAKE CHANGES AND PRINT A NEW REPORT.
Hi Christine,
It looks like you have a subscription to our ExportPDF service. Follow the steps in our Getting Started Guide to convert your PDF to Word: http://forums.adobe.com/docs/DOC-2412
You should be able to edit your file in Word after the conversion.
-David -
Hello,
I am trying to automate a couple of specific tasks with pdf files but I am having some trouble. At my job we are printing files to pdf but afterwards we must go back and edit the pdf files. Basically what we need to do is this (in order):
1) Rotate the first 'one to three' pages. The first page(s) need to be rotated counterclockwise but it can be 1-3 pages that need this. All we know is that they always appear first. These pages are very similiar in content so I was thinking about making the program search for a keyword common to those pages then rotate it if it finds that keyword. That way we can ensure that its only rotating the pages which need to be rotated.
2) The last 3 pages of the document need to be moved to the top. These documents vary in number of pages so I cant just tell the program to move certain pages numbers to the top. All we know is that its always the last 3 pages of any document that need to be moved to the top. Also, just for clarification is another way to reorder pages in Acrobat besides dragging them with the mouse?
Any input would be greatly appreciated.
Thanks
FazalBoth of these could be implemented using JavaScript, perhaps using a batch sequence. #2 is easy, and #1 may or may not be possible/reliable based on the actual content of the document.
For #1, a script is able to loop through the words on a page to search for one or more words. If found, it can look at the position of the word on the page, and if it meets the position criteria, use the setPageRotations document method to rotate the page.
For #2, just use the movePage document method to move the last three pages.
If you need help with the code, consider posting in the Acrobat Scripting forum. Include more information for #1 if you do. -
We are currently evaluating LiveCycle ES to potentially convert numerous Pro/E 3D drawings to PDF. Unfortunately, I am having a difficult time finding the proper resources to help achieve this. What we would like the process to do is:
1) Take a Pro/E file, and apply a forms template
2) Add an "Exploded View" animation for the 3D drawing (such as what can be generated by Adobe 3D Reviewer)
3) Expose the "Bill of Material" to the template fields
4) Save the generated PDF to a defined folder
5) Perform these steps for a "watched folder" for when new drawings are submitted
In LiveCycle Workbench, I have been able to read a Pro/E file and apply our template. But I cannot find information on how to achieve the other steps.
Could somebody please point me to specific resources and/or samples that would help with this? Any help would be very appreciated.
Thanks!Thanks for your reply.
If I'm understanding you correctly, option 1 probably won't work for this situation, because we're working with existing ProE drawings -- hundreds, if not thousands, of them. So, they don't want to go back and add the exploded view. Unless you're saying that we could use javaScript to generate the exploded view and BOM from the ProE files?
Do you know of an example (or other resource) that describes either of the options you outlined? Could you explain a little more?
Thanks again! -
Help with PDF Javascript calculation involving checkboxes
Hello Everyone,
I have a PDF Form, and need help with a calculation.
For the sake of simplicity, Lets say I have 5 fields. FSA1 and FSA2 are checkboxes. TotalClaimed1 and TotalClaimed2 are text fields which allow only a numerical input.
The last box, FSA_Total, should add the value from TotalClaimed1 if FSA1 is checked, and it should also add the value from TotalClaimed2 if FSA2 is checked.
The code is malfunctioning, however. Something is causing it to add to the total every time the box is checked. Its almost like the checking off of the box is what causes the addition.
It seems like the code is being read as "When the box is checked, add the value to the total", so each time the box gets checked, it adds to the total again.
and it should be "IF the box is checked, add the value to the total" so if there is a value in the field, and the box is checked, that value is passed on to the total; and if the box is not checked, the value is ignored.
Can anyone spot what might be causing this? Code is below.
var claim1 = parseInt(this.getField('TotalClaimed1').value),
claim2 = parseInt(this.getField('TotalClaimed2').value),
fsabox = parseInt(this.getField('FSA_Total').value);
if (this.getField('FSA1').value == 'Yes') {
fsabox += claim1;
if (this.getField('FSA2').value == 'Yes') {
fsabox += claim2;
event.value = fsabox;
Thanks
Thisguy1234This is a custom calculation script for FSA_Total, correct? The code is working correctly, it's just not what you want. Assuming this is a custom calculation script in the FSA_Total field, it should be something like:
var sum = 0;
var claim1 = parseInt(getField('TotalClaimed1').value, 10),
claim2 = parseInt(getField('TotalClaimed2').value, 10),
// Add field values if corresponding check boxes are selected
if (getField('FSA1').value !== "Off") {
sum += claim1;
if (getField('FSA2').value !== "Off") {
sum += claim2;
// Set this field value
event.value = sum;
Why are you using parseInt, exactly? -
I am beyond frustrated here so I hope someone can help me!!!! Ii have Adobe 8 Standard and I can't find the PDF/X-1a in my distiller. I need this particular preset to upload a book cover. The website won't accept any other format. The only thing I have in my distiller is PDF/A-1b.
Does anyone know where I can get the correct distiller? Everyone I know with Adobe 8 has the PDF/X-1a in their options and they don't remember having to do anything special to get it.Assuming you have Acrobat installed, it would not hurt to verify compliance after the document is created. With the doc open (on my vesion 9) Advanced > Print Production > Preflight > PDF/X Compliance > Verify compliance with PDF/X-1a hit analyze
Note that a document must have a Title in the Title box under Document > Properties (ctrl+d) to pass X-1a and, for whatever reason, analyze and fix cannot add this.
And I'm far from the resident expert here.. -
Hi Guys,
I am facing problem with the PDF download option. In the answers request I have to use Pivot tables to display data and since these pivot tables do not provide the option of Table Headings, I resorted to HTML to get a similar output. The issue I am facing right now is when I print it through PDF or Powerpoint, the HTML code I have written comes up instead of the result. In the case of excel or answers, I am getting the proper output. Is there some setting I am missing?? I am using the column with the HTML coding in the Columns section of the pivot table.
Thnx!Hi,
This is a known issue with HTML code embedded in your request, when you try to download the same in PDF, PowerPoint it will show the code.
You can the following bugs regarding this in metalink.
Bug 7187501: PDF SHOWS HTML TAGS WHILE PRINTING REPORT WITH BOLD LETTERS -HTML Tags Shown When Print or Export to PDF (Doc ID 1064060.1)
Bug 9372634: HTML TAGS SHOWN WHEN PRINT/EXPORT TO PDF
Bug 8899783: HTML TAGS APPEAR IN PDF REPORT
Thanks,
Vino -
I need help with a download from Adobe
I need help with Adode photoshop elements that I bought from Adobe. The download take forever. I can't get signed in very easy. It take forever
Hi Kathy1963-1964,
Welcome to Adobe Forum,
You have photoshop elements 12, you can try downloading without the akamei downloader .
http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
Please read the " very important instruction" prior to downoload.
I would request you to disable the firewall & the antivirus prior to download.
Let us know if it worked.
Regards,
Rajshree -
Could anyone help please. I have completed a form and saved it, then I went back into it and made a couple of changes and now I cannot download it as a PDF file. Here is the error message I keep getting
There is nothing else open on my mac, so I don't understand it. Any advice would be greatly appreciated. Thanks.Hi;
The general things to try are:
1) Make sure that youdo not have the file open, close any applications that might have had the file open
2) Make sure you are saving to a location you can "write" to, such as your Desktop (not a read only location)
3) Try giving the file a new name when saving (you probably need to add ".pdf" or you might end up with a file with no extension and you'd get another error message)
4) Try restarting the web browser
5) Try another web browser
6) If all else fails restart your computer and try again
Let me know if those do not get you going again.
Thanks,
Josh
PS - I see Genevieve has just responded as well, I am leaving my response up since I mention trying another browser since that just resolved the same issue for another user...
PSS - We now have the following FAQ for this issue:
http://forums.adobe.com/docs/DOC-4141 -
Help with Smartform download - unwanted items showing in file
Hello Experts,
I have another problem regarding Smartforms. I am downloading my smartform output in pdf format using the following fm's:
CONVERT_OTF_2_PDF
DOWNLOAD
But when I open the pdf file, there are note-like graphics appearing on the side of the form, something similar to comment notes you place on a word document. I have also tried to substitute CONVERT_OTF_2_PDF with CONVERT_OTF, and DOWNLOAD with GUI_DOWNLOAD. They all produce the same weird error on the form.
When I preview the smartform, the note-like objects are not there, so I'm assuming there is something weird going on during the downloading process.
I have read in a thread somewhere here that they have encountered a similar problem, but no specific solution was proposed.
Can someone please help me?
Thanks in advance.Hi,
As you are capturing the OTF data from Smartform itself, try using Convert_otf and then GUI_DOWNLOAD Function Modules to download as pdf.
I am sending you the code. Please check your code against it and still if you have any doubts i ll clarify it. You can just copy paste this code and check it.
DATA: form_name TYPE rs38l_fnam, " Used to get the function module of Smartform
wa_ctrlop TYPE ssfctrlop, " Smart Forms: Control structure
wa_outopt TYPE ssfcompop, " SAP Smart Forms: Smart Composer (transfer) options
t_otfdata TYPE ssfcrescl. " Smart Forms: Return value at end of form printing
Data: t_pdf_tab type table of tline, " SAPscript: Text Lines
t_otf TYPE table of itcoo. " OTF Structure
Variables used to pass to GUI_DOWNLOAD
DATA: w_filesize TYPE i,
w_bin_filesize TYPE i.
Variables used for Save Dialog Box
DATA : file_name TYPE string,
file_path TYPE string,
full_path TYPE string.
START-OF-SELECTION.
CALL FUNCTION 'SSF_FUNCTION_MODULE_NAME'
EXPORTING
formname = 'ZPDF_G' "p_name
IMPORTING
fm_name = form_name
EXCEPTIONS
no_form = 1
no_function_module = 2
OTHERS = 3.
IF sy-subrc <> 0.
MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
wa_ctrlop-getotf = 'X'.
wa_ctrlop-no_dialog = 'X'.
wa_outopt-tdnoprev = 'X'.
CALL FUNCTION form_name
EXPORTING
control_parameters = wa_ctrlop
output_options = wa_outopt
user_settings = 'X'
IMPORTING
job_output_info = t_otfdata
EXCEPTIONS
formatting_error = 1
internal_error = 2
send_error = 3
user_canceled = 4
OTHERS = 5.
IF sy-subrc <> 0.
MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
END-OF-SELECTION.
t_otf[] = t_otfdata-otfdata[].
CALL FUNCTION 'CONVERT_OTF'
EXPORTING
format = 'PDF'
max_linewidth = 132
IMPORTING
bin_filesize = w_bin_filesize
TABLES
otf = t_otf
lines = t_pdf_tab
EXCEPTIONS
err_max_linewidth = 1
err_format = 2
err_conv_not_possible = 3
OTHERS = 4.
IF sy-subrc <> 0.
MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
----TAKING THE DOWNLOAD FILE PATH AS USER INPUT*
CALL METHOD cl_gui_frontend_services=>file_save_dialog
CHANGING
filename = file_name
path = file_path
fullpath = full_path
EXCEPTIONS
cntl_error = 1
error_no_gui = 2
not_supported_by_gui = 3
OTHERS = 4.
IF sy-subrc <> 0.
MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
Download the file to the selected path
CALL FUNCTION 'GUI_DOWNLOAD'
EXPORTING
bin_filesize = w_bin_filesize
filename = full_path "fname1
filetype = 'BIN'
IMPORTING
filelength = w_filesize
TABLES
data_tab = t_pdf_tab
EXCEPTIONS
file_write_error = 1
no_batch = 2
gui_refuse_filetransfer = 3
invalid_type = 4
no_authority = 5
unknown_error = 6
header_not_allowed = 7
separator_not_allowed = 8
filesize_not_allowed = 9
header_too_long = 10
dp_error_create = 11
dp_error_send = 12
dp_error_write = 13
unknown_dp_error = 14
access_denied = 15
dp_out_of_memory = 16
disk_full = 17
dp_timeout = 18
file_not_found = 19
dataprovider_exception = 20
control_flush_error = 21
OTHERS = 22.
IF sy-subrc <> 0.
MESSAGE i000(zpdf). "File not downloaded
ELSE.
MESSAGE i001(zpdf). "File downloaded
ENDIF.
Reward if useful.
Thanks,
Geeta -
I have updated to Leopard and Office 2008 and find that pdf handling is now quite different. Instead of a single pdf file I now get three! And, as noted in this forum, the size is many, many times greater than Tiger. I have run http://www.apple.com/downloads/macosx/automator/compresspdfworkflow.html and I do not get any Compress Pdf option - does anyone know why this is please?
And can anyone tell me how to get the pdf printer or Save-As to give me a SINGLE pdf file (this when running Word 2008)? I totally rely on this feature on the Mac and the loss in Leopard is a very major issue for me.
Thanks - LawrenceThanks for your help, I also had no problem with Office 2004 and 10.5.1, it all started with Office 2008 but I was of the opinion that the print drivers were OS related, I have the same problem no matter what application I print from - that is, great big fat pdf files. The 3-part thing, which renders pdf distribution useless (unless I can figure out how to smush the 3 parts into 1), must be - it would seem - a Word 2008 problem, and this is not something I can test elsewhere as the document is a Word document. But even so, Word is passing off the file to the print driver so, my immediate suspicion, is that it is the print driver; it could however be Word shipping of three chunks of the file to the driver, and so I get three files. I tend to believe that it is this latter for the three part nonsense. The big fat file issue I think is a driver problem. And why does the Compress-pdf option not work? Does anyone know how to remove/deinstall this so I can perhaps try reinstalling it all. Maybe if I reinstall the Compress-pdf stuff first and THEN Office 2008.
I think that Office 2008 and 2004 can co-exist. Maybe I can mix and match - using 2004 Word for pdf generation and 2008 for everything else.
Big major hassle though and no mistake...
Thanks again.
Lawrence -
Hey there!
I have two issues with online form data collection and am completely stumped. It's a real struggle to find useful documentation for Acrobat forms!
#1 - I have created a form uploaded it to Acrobat.com, and have been able to collect test form data. In the local responses portfolio, I'm able to use the 'Update' button to bring the latest form data into the portfolio. But I would like to have a colleague be responsible for monitoring the form data and we're running into problems. He's able to open the portfolio and has full access, however the 'Update' button is greyed out so he is unable to bring in new form data. We've already updated his 'Acrobat.com' username/password in Acrobat preferences to match mine, but still no luck. Any help?
#2 - Some computers are having issues with electronic submission. My best guess is that this is to do with Acrobat versions, as the issues all seem to come from computers where the form is completed using Acrobat Reader 8. The form was created with Pro 9, and form submission works for both Pro 9 and also Reader 9. Is there something I can do here? (And yes I know that it's a free upgrade to 9, but 8 is still in the official build for our organisation and I don't really have time to wait for them to complete an upgrade!)
Thanks in advance for any help you can give.
JarrodHello Paul,
Thank you for your reply.
I use Ipower for my hosting. I see they use sendmail and the path on the server is - /usr/sbin/sendmail. Would this work?
The way I would like this to work would be:
1) I e-mail the PDF form to the client
2) Client opens and fills in the form
3) They hit submit and the form information eventually gets e-mailed to my business e-mail
I chose to use the HTTP method instead of e-mail because the PDF form says it can not be saved and if the client uses an internet beased e-mail like Yahoo it gets kind of messy.
But, does the HTTP delivery method make it more difficult since this is not embedded in a website?
Sorry, I did not realise this would be as involved as it is. Your help would be greatly appreciated.
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