Help with problem connecting to itunes
My son's Ipod touch is not showing up as being recognized by Itunes. We did and reset on it and now all that comes up on his screen are the icons that show to plug your ipod into the USB port so it can link with Itunes. When we plug it in nothing happens though because I do not think Ipod is being recognized.
Don't know why or how this has happenned. he tried to jailbreak his Ipod last week but was unsuccessful. Don't know if this hurt it or not.
Can anyone help as to what I should do?
try connecting the device to iTunes in [_*DFU mode*_|http://www.podzombie.com/2010/01/using-dfu-mode-to-fix-ipod-touch-and-ip hone-errors>.
JGG
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IPhone 5 help with "Cannot connect to iTunes store"
I just started having this problem whilst trying to download or upgrade apps in the Appstore. I've tried the change date/time setting, turn on/off wifi and reset all settings but no joy. What is the problem? What else could I try besides full erase?
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Hello, I have an iphone 4 and it has recently come up with the connect to itunes logo. When I connect it to my computer, itunes comes up with there is a problem with your iphone. What should i do? I need help ASAP
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success.
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
I have tried to update my iphone and when it come to the sync part my iphone 4 turn off and is now stuck on the connect to itunes symbol. i have tried to restore it and it keeps telling me my internet timed out which its wireless so it cant have. can anyone help??
Connect to iTunes and follow the information from this support document http://support.apple.com/kb/HT1808
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Forgot the passcode to my ipad. When I went to restore it, it asked me if I wanted to update the software so I said yes. It then went into recovery mode, I'm guessing, with the connect to iTunes showing on the screen. Now iTunes will not recognize it so I have no idea how to get it back! Help!!
Then you will need to try restoring it once more:
Placing your device into recovery (DFU) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
my iphone 3gs keeps showing the screen with the connect to itunes display, and I've restored it multiple times on different computers, but everytime it finishes restoring, it shows the display again and the computer says it needs to be restored. can anybody help me with this?
it was saying error code 1, i tried the things it said but none of it worked. now it is not showing an error code at all, it just keeps saying it needs to be restored.
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This has happened doing the latest software update. I think I accidentally deleted iTunes before doing the latest update in trying to make room on the phone when it came up with limited space.
My iPhone is locked with the connect to iTunes logo on screen. I have connected and trying to restore but it is not working. I have turned it on and off but to no avail.
The restore says two hours to down load. Has anyone else had this problem.iOS: Unable to update or restore
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can anyone help with problem updating iphone5s cant get anything only apple on screen sometimes screen flashes blue
Hey damien555,
Thanks for the question, I understand how frustrating this may be. It sounds like the update process may have been interrupted, and to resolve the issue, we’ll need to restore your device in recovery mode with iTunes:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
Can someone please help i cant connect to itunes from my iphone 4 ,,i had an iphone 3 and when i got my iphone 4 i changed my email address for new itunes account and my old phone which hubby uses is changed aswell ..for some reason i cant update my apps off m iphone & in itunes via pc it will say apps are all up to date but i have 25 apps that need updating please can someone help ,, i can download a new app but i cant update existing ones ,,,
very frustrated iphone user !!Changing devices is no reason to create a new Apple ID.
All content purchased from iTunes is permanently linked to the Apple ID it was purchased with.
To update apps purchased with the old ID, you MUST sign in with that Apple ID. -
my ipad 2 is "stuck" with a connect to itunes on the screen ... and itunes says it could not restore the os ... so now itunes does not recognize the ipad when connected to the pc ...i have updates all the software on the pc and disabled Norton as the troubleshoot instructions suggested; however itunes still does not recognize the ipad .... help!
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
Cheers, Tom -
Help! Cannot connect to iTunes Store. Only thing shows up is white screen and iTunes Store words appear.
Hi Davin12,
Here is an article with some troubleshooting ideas for when you are not able to connect to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Take care,
- Ari -
I'm trying to download apps , it's keeps coming up with "cannot connect to iTunes Store" any ideas on a resolution ?
Try this:
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i got my ipod touch 4th generation and when i first connected it to itunes it would say device found on my computer but on itunes it would say no device found so im stuck with the connect to itunes symbol on my ipod touch like when u first turn it on
Try here. Start with the one the best fits your symptoms.
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
iPod not recognized in 'My Computer' and in iTunes for Windows
iPod: Does not appear in Windows or iTunes and Device Manager is empty -
ipad stuck with a connect to itunes sign but it won't update when connected because it says content is full
You are in Recovery Mode
http://support.apple.com/kb/ht4097 -
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