Help with refunds

Hi, I have purchased the adobe exportPDF within' the last 30 days and have purchased a new device where the services are no longer in need. I would like to cancel my membership and have my full amount r3efunding provided that I only used the service one time in total

Please see Return, cancel, or exchange an Adobe order -
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

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Hi, all,
My new (two weeks old) Macbook pro has been randomly restarting, sometimes two or three times a day. I talked with Apple Support and they had me repair the disc permissions, which wound up being quite lendthy ... something like 147 pages in Word when I copied and pasted the report. I've not had one since, but I'm hoping to get this nipped in the bud as I'm a photographer and need to get this guy stable so I can start taking it on jobs with me. I'm not tech savy enough to understand a panic report, so can anyone help with this one:
Sun Nov 17 16:40:28 2013
panic(cpu 2 caller 0xffffff800acdc19e): Kernel trap at 0xffffff800acd0740, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff8070e025b0, CR3: 0x000000000d120000, CR4: 0x00000000001606e0
RAX: 0xffffff800b2cf138, RBX: 0x0000000000005b59, RCX: 0xffffff80123470f0, RDX: 0x0000000000005b59
RSP: 0xffffff8133de3c38, RBP: 0xffffff8133de3c60, RSI: 0x0000000000000001, RDI: 0xffffff8070e025b0
R8: 0x000000000000000b, R9: 0x0000000000000010, R10: 0x0000000000000001, R11: 0xffffff800ac2fe30
R12: 0xffffff80123470f0, R13: 0x00000000000f1ca3, R14: 0x0000000000000001, R15: 0x0000000000000001
RFL: 0x0000000000010286, RIP: 0xffffff800acd0740, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff8070e025b0, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff8133de38c0 : 0xffffff800ac22f69
0xffffff8133de3940 : 0xffffff800acdc19e
0xffffff8133de3b10 : 0xffffff800acf3606
0xffffff8133de3b30 : 0xffffff800acd0740
0xffffff8133de3c60 : 0xffffff800aca84ff
0xffffff8133de3d80 : 0xffffff800b07e670
0xffffff8133de3ef0 : 0xffffff800b0df18f
0xffffff8133de3f00 : 0xffffff800b098b5c
0xffffff8133de3f20 : 0xffffff800ac4a15a
0xffffff8133de3fb0 : 0xffffff800acd6aa7
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000000aa00000
Kernel text base: 0xffffff800ac00000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 3436389922308
last loaded kext at 1951067507788: com.apple.driver.AppleUSBCDC        4.2.1b2 (addr 0xffffff7f8ca7a000, size 20480)
last unloaded kext at 2048107604106: com.apple.driver.AppleUSBCDC    4.2.1b2 (addr 0xffffff7f8ca7a000, size 16384)
loaded kexts:
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager   4.2.0f6
com.apple.driver.AudioAUUC          1.60
com.apple.driver.X86PlatformShim   1.0.0
com.apple.driver.AGPM        100.14.11
com.apple.driver.AppleMikeyHIDDriver     124
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.driver.AppleUpstreamUserClient            3.5.13
com.apple.iokit.IOUserEthernet        1.0.0d1
com.apple.driver.AppleMikeyDriver            2.5.2fc2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.Dont_Steal_Mac_OS_X   7.0.0
com.apple.driver.AppleIntelHD4000Graphics          8.1.8
com.apple.driver.AppleSMCLMU    2.0.4d1
com.apple.driver.AppleHWAccess    1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleThunderboltIP          1.0.10
com.apple.driver.AppleIntelFramebufferCapri          8.1.8
com.apple.driver.SMCMotionSensor            3.0.4d1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleBacklight       170.3.5
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.driver.AppleUSBTCButtons        240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBTCKeyboard     240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless       1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter   404
com.apple.iokit.IOAHCIBlockStorage           2.4.0
com.apple.driver.AppleUSBHub       650.4.4
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.iokit.AppleBCM5701Ethernet     3.6.9b9
com.apple.driver.AppleUSBEHCI     650.4.1
com.apple.driver.AppleSDXC           1.4.0
com.apple.driver.AppleAHCIPort     2.9.5
com.apple.driver.AppleUSBXHCI    650.4.3
com.apple.driver.AppleFWOHCI      4.9.9
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleACPIButtons           2.0
com.apple.driver.AppleHPET           1.8
com.apple.driver.AppleSMBIOS       2.0
com.apple.driver.AppleACPIEC       2.0
com.apple.driver.AppleAPIC            1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall      153
com.apple.security.quarantine            3
com.apple.driver.AppleIntelCPUPowerManagement           216.0.0
com.apple.kext.triggers           1.0
com.apple.iokit.IOSerialFamily          10.0.7
com.apple.driver.DspFuncLib            2.5.2fc2
com.apple.vecLib.kext            1.0.0
com.apple.iokit.IOAudioFamily        1.9.4fc11
com.apple.kext.OSvKernDSPLib       1.14
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOSurface      91
com.apple.driver.AppleHDAController        2.5.2fc2
com.apple.iokit.IOHDAFamily         2.5.2fc2
com.apple.driver.AppleSMBusPCI   1.0.12d1
com.apple.iokit.IOFireWireIP            2.2.5
com.apple.iokit.IOAcceleratorFamily2          98.7.1
com.apple.AppleGraphicsDeviceControl      3.4.12
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginFamily    5.5.1d27
com.apple.driver.AppleBacklightExpert        1.0.4
com.apple.iokit.IONDRVSupport     2.3.6
com.apple.driver.AppleSMBusController     1.0.11d1
com.apple.iokit.IOGraphicsFamily    2.3.6
com.apple.driver.AppleThunderboltDPInAdapter    2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily        2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter        1.4.0
com.apple.driver.AppleUSBMultitouch        240.6
com.apple.iokit.IOUSBHIDDriver    650.4.4
com.apple.driver.AppleUSBMergeNub         650.4.0
com.apple.driver.AppleUSBComposite        650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI           2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily    3.6.0
com.apple.driver.AppleThunderboltNHI      1.9.2
com.apple.iokit.IOThunderboltFamily          2.8.5
com.apple.iokit.IOUSBUserClient     650.4.4
com.apple.iokit.IO80211Family        600.34
com.apple.iokit.IOEthernetAVBController   1.0.3b3
com.apple.driver.mDNSOffloadUserClient   1.0.1b4
com.apple.iokit.IONetworkingFamily           3.2
com.apple.iokit.IOAHCIFamily        2.6.0
com.apple.iokit.IOUSBFamily           650.4.4
com.apple.iokit.IOFireWireFamily    4.5.5
com.apple.driver.AppleEFINVRAM            2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily           2.0.0
com.apple.iokit.IOSMBusFamily      1.1
com.apple.security.sandbox   278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet     7
com.apple.driver.AppleKeyStore      2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily       1.9
com.apple.iokit.IOReportFamily       21
com.apple.driver.AppleFDEKeyStore           28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily            2.8
com.apple.iokit.IOACPIFamily         1.4
com.apple.kec.corecrypto      1.0
com.apple.kec.pthread            1
System Profile:
Model: MacBookPro9,2, BootROM MBP91.00D3.B09, 2 processors, Intel Core i5, 2.5 GHz, 10 GB, SMC 2.2f41
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: WDC WD10JPVX-75JC3T0, 1 TB
Serial ATA Device: HL-DT-ST DVDRW GS41N
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB-PS/2 Optical Mouse
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

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My new (two weeks old) Macbook pro
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Unfortunately there is no one in the forums that can do much to help you since most of us are product users like your daughter, and any employees here do not have much ability to process anything in your favor beyond possibly checking a status.
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Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
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We have put together a few FAQs to help with some of the questions you might have about your BT bill.
Please click on the links below to find the answer you're looking for:
I don’t understand my bill – what do all these charges mean?
Help with my rental charges
__ (i) Where can I find a breakdown of my BT rental charges?
__ (ii) I recently changed my package and think I've been charged twice
I need help with my bill
Why is my bill higher than normal?
I thought the calls in my Calling Plan were free - why have I been charged?
Can I view my BT bill online at My BT?
What do I do if I want to change or cancel my BT package?
Check below for is a list of our archived billing posts:
How to get the most from your online account
Why go paper-free?
Live Chat - Connect to a billing advisor
Your Bill explained
How to get the most from your MyBT account and reasons to go paperfree
Stephanie
Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Where can I find a breakdown of my BT rental charges?
The rental charges (sometimes called service charges) shown on your bill are for line rental, plus any additional services such as Calling Features. You're charged for these in advance.
You can view your current rental charges online when you sign up for My BT.
I recently changed my package and think I've been charged twice
When you change your telephone calling plan, calling feature, broadband or BT Vision package, you may get a bill that's confusing or looks like you've been charged twice.
Don't worry, you won't be charged twice. We charge in advance for our services, so you'll see charges for both your old and new services on the bill, even though your old service has been cancelled. You'll be refunded what you paid in advance for your old service on the same bill that shows the advance charges for your new service.
This can also happen when we rename or re-price our products and services. You should see that you've been refunded for the old product name and then charged the same price for the new product name.
Example:
Below is an example of what you might see if you change your package after your bill is issued.
Mr. Smith is on the Unlimited Evening and Weekend Plan and is charged in advance for his service. This is shown on the bill he gets every three months.
Mr. Smith's bill is issued on 1st May and will show the standard advance charges from 1st May to the 31st July, as shown below.
On the May 23rd Mr. Smith calls BT to change from the Unlimited Evening and Weekend Plan to the Unlimited Anytime Plan. Because he's already been charged for the Unlimited Evening and Weekend Plan on the bill from the 1st May, the changes he's made will be shown on his next bill.
When Mr. Smith's next bill is produced on 1st August, he can see the changes to his rental charges. You can see from the highlighted area on the bill pictured below that Mr. Smith has been refunded the charges he's paid in advance for his old Unlimited Evening and Weekend Plan.
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Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Help with if statement in cursor and for loop to get output

I have the following cursor and and want to use if else statement to get the output. The cursor is working fine. What i need help with is how to use and if else statement to only get the folderrsn that have not been updated in the last 30 days. If you look at the talbe below my select statement is showing folderrs 291631 was updated only 4 days ago and folderrsn 322160 was also updated 4 days ago.
I do not want these two to appear in my result set. So i need to use if else so that my result only shows all folderrsn that havenot been updated in the last 30 days.
Here is my cursor:
/*Cursor for Email procedure. It is working Shows userid and the string
You need to update these folders*/
DECLARE
a_user varchar2(200) := null;
v_assigneduser varchar2(20);
v_folderrsn varchar2(200);
v_emailaddress varchar2(60);
v_subject varchar2(200);
Cursor c IS
SELECT assigneduser, vu.emailaddress, f.folderrsn, trunc(f.indate) AS "IN DATE",
MAX (trunc(fpa.attemptdate)) AS "LAST UPDATE",
trunc(sysdate) - MAX (trunc(fpa.attemptdate)) AS "DAYS PAST"
--MAX (TRUNC (fpa.attemptdate)) - TRUNC (f.indate) AS "NUMBER OF DAYS"
FROM folder f, folderprocess fp, validuser vu, folderprocessattempt fpa
WHERE f.foldertype = 'HJ'
AND f.statuscode NOT IN (20, 40)
AND f.folderrsn = fp.folderrsn
AND fp.processrsn = fpa.processrsn
AND vu.userid = fp.assigneduser
AND vu.statuscode = 1
GROUP BY assigneduser, vu.emailaddress, f.folderrsn, f.indate
ORDER BY fp.assigneduser;
BEGIN
FOR c1 IN c LOOP
IF (c1.assigneduser = v_assigneduser) THEN
dbms_output.put_line(' ' || c1.folderrsn);
else
dbms_output.put(c1.assigneduser ||': ' || 'Overdue Folders:You need to update these folders: Folderrsn: '||c1.folderrsn);
END IF;
a_user := c1.assigneduser;
v_assigneduser := c1.assigneduser;
v_folderrsn := c1.folderrsn;
v_emailaddress := c1.emailaddress;
v_subject := 'Subject: Project for';
END LOOP;
END;
The reason I have included the folowing table is that I want you to see the output from the select statement. that way you can help me do the if statement in the above cursor so that the result will look like this:
emailaddress
Subject: 'Project for ' || V_email || 'not updated in the last 30 days'
v_folderrsn
v_folderrsn
etc
[email protected]......
Subject: 'Project for: ' Jim...'not updated in the last 30 days'
284087
292709
[email protected].....
Subject: 'Project for: ' Kim...'not updated in the last 30 days'
185083
190121
190132
190133
190159
190237
284109
286647
294631
322922
[email protected]....
Subject: 'Project for: Joe...'not updated in the last 30 days'
183332
183336
[email protected]......
Subject: 'Project for: Sam...'not updated in the last 30 days'
183876
183877
183879
183880
183881
183882
183883
183884
183886
183887
183888
This table is to shwo you the select statement output. I want to eliminnate the two days that that are less than 30 days since the last update in the last column.
Assigneduser....Email.........Folderrsn...........indate.............maxattemptdate...days past since last update
JIM.........      jim@ aol.com.... 284087.............     9/28/2006.......10/5/2006...........690
JIM.........      jim@ aol.com.... 292709.............     3/20/2007.......3/28/2007............516
KIM.........      kim@ aol.com.... 185083.............     8/31/2004.......2/9/2006.............     928
KIM...........kim@ aol.com.... 190121.............     2/9/2006.........2/9/2006.............928
KIM...........kim@ aol.com.... 190132.............     2/9/2006.........2/9/2006.............928
KIM...........kim@ aol.com.... 190133.............     2/9/2006.........2/9/2006.............928
KIM...........kim@ aol.com.... 190159.............     2/13/2006.......2/14/2006............923
KIM...........kim@ aol.com.... 190237.............     2/23/2006.......2/23/2006............914
KIM...........kim@ aol.com.... 284109.............     9/28/2006.......9/28/2006............697
KIM...........kim@ aol.com.... 286647.............     11/7/2006.......12/5/2006............629
KIM...........kim@ aol.com.... 294631.............     4/2/2007.........3/4/2008.............174
KIM...........kim@ aol.com.... 322922.............     7/29/2008.......7/29/2008............27
JOE...........joe@ aol.com.... 183332.............     1/28/2004.......4/23/2004............1585
JOE...........joe@ aol.com.... 183336.............     1/28/2004.......3/9/2004.............1630
SAM...........sam@ aol.com....183876.............3/5/2004.........3/8/2004.............1631
SAM...........sam@ aol.com....183877.............3/5/2004.........3/8/2004.............1631
SAM...........sam@ aol.com....183879.............3/5/2004.........3/8/2004.............1631
SAM...........sam@ aol.com....183880.............3/5/2004.........3/8/2004.............1631
SAM...........sam@ aol.com....183881.............3/5/2004.........3/8/2004.............1631
SAM...........sam@ aol.com....183882.............3/5/2004.........3/8/2004.............1631
SAM...........sam@ aol.com....183883.............3/5/2004.........3/8/2004.............1631
SAM...........sam@ aol.com....183884.............3/5/2004.........3/8/2004............     1631
SAM...........sam@ aol.com....183886.............3/5/2004.........3/8/2004............     1631
SAM...........sam@ aol.com....183887.............3/5/2004.........3/8/2004............     1631
SAM...........sam@ aol.com....183888.............3/5/2004.........3/8/2004............     1631
PAT...........pat@ aol.com.....291630.............2/23/2007.......7/8/2008............     48
PAT...........pat@ aol.com.....313990.............2/27/2008.......7/28/2008............28
NED...........ned@ aol.com.....190681.............4/4/2006........8/10/2006............746
NED...........ned@ aol.com......95467.............6/14/2006.......11/6/2006............658
NED...........ned@ aol.com......286688.............11/8/2006.......10/3/2007............327
NED...........ned@ aol.com.....291631.............2/23/2007.......8/21/2008............4
NED...........ned@ aol.com.....292111.............3/7/2007.........2/26/2008............181
NED...........ned@ aol.com.....292410.............3/15/2007.......7/22/2008............34
NED...........ned@ aol.com.....299410.............6/27/2007.......2/27/2008............180
NED...........ned@ aol.com.....303790.............9/19/2007.......9/19/2007............341
NED...........ned@ aol.com.....304268.............9/24/2007.......3/3/2008............     175
NED...........ned@ aol.com.....308228.............12/6/2007.......12/6/2007............263
NED...........ned@ aol.com.....316689.............3/19/2008.......3/19/2008............159
NED...........ned@ aol.com.....316789.............3/20/2008.......3/20/2008............158
NED...........ned@ aol.com.....317528.............3/25/2008.......3/25/2008............153
NED...........ned@ aol.com.....321476.............6/4/2008.........6/17/2008............69
NED...........ned@ aol.com.....322160.............7/3/2008.........8/21/2008............4
MOE...........moe@ aol.com.....184169.............4/5/2004.......12/5/2006............629
[email protected]/27/2004.......3/8/2004............1631
How do I incorporate a if else statement in the above cursor so the two days less than 30 days since last update are not returned. I do not want to send email if the project have been updated within the last 30 days.
Edited by: user4653174 on Aug 25, 2008 2:40 PM

analytical functions: http://download-west.oracle.com/docs/cd/B10501_01/server.920/a96540/functions2a.htm#81409
CASE
http://download.oracle.com/docs/cd/B10501_01/appdev.920/a96624/02_funds.htm#36899
http://download.oracle.com/docs/cd/B10501_01/appdev.920/a96624/04_struc.htm#5997
Incorporating either of these into your query should assist you in returning the desired results.

I need help with Sunbird Calendar, how can I transfer it from one computer to the other and to my iphone?

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Hoping for some help with a very frustrating issue! I have been syncing my iPhone 5s and Outlook 2007 calendar and contacts with iCloud on my PC running Vista. All was well until the events I entered on the phone were showing up in Outlook, but not

Hoping for some help with a very frustrating issue!
I have been syncing calendar and contacts on my iPhone 5 and Outlook 2007 using iCloud 2.1.3 (my PC is running Vista). All was well until the events I entered on the phone were showing up in Outlook, but not the other way around. I’ve tried the usual recommended steps: deselecting calendar and contacts in the iCloud control panel and then re-selecting, signing out of the panel and back in, and repairing the Outlook installation in control panel. I even uninstalled iCloud on the PC and downloaded it again (same version).
The furthest I’ve gotten is step 2 (and once, step 3) of 7 while performing “Outlook Setup For iCloud.” At that point I get, “Your setup couldn’t be started because of an unexpected error.” After the first attempt at all this, all my calendar events disappeared from Outlook, although they are still in iCloud calendar and on my phone.
Sound familiar? Any ideas on how to solve this iCloud/Outlook issue? Thanks much in advance!

Hoping for some help with a very frustrating issue!
I have been syncing calendar and contacts on my iPhone 5 and Outlook 2007 using iCloud 2.1.3 (my PC is running Vista). All was well until the events I entered on the phone were showing up in Outlook, but not the other way around. I’ve tried the usual recommended steps: deselecting calendar and contacts in the iCloud control panel and then re-selecting, signing out of the panel and back in, and repairing the Outlook installation in control panel. I even uninstalled iCloud on the PC and downloaded it again (same version).
The furthest I’ve gotten is step 2 (and once, step 3) of 7 while performing “Outlook Setup For iCloud.” At that point I get, “Your setup couldn’t be started because of an unexpected error.” After the first attempt at all this, all my calendar events disappeared from Outlook, although they are still in iCloud calendar and on my phone.
Sound familiar? Any ideas on how to solve this iCloud/Outlook issue? Thanks much in advance!

Help with HP Laser Printer 1200se

HP Support Line,
Really need your assistance. I have tried both contacting HP by phone (told they no longer support our printer via phone help), the tech told me that I needed to contact HP by e-mail for assistance. I then sent an e-mail for assistance and got that reply today, the reply is as follows "Randall, unfortunately, HP does not offer support via e-mail for your product. However many resources are available on the HP web site that may provide the answer to your inquiry. Support is also available via telephone. A list of technical support numbers can be round at the following URL........." The phone numbers listed are the ones I called and the ones that told me I needed to contact the e-mail support for help.
So here I am looking for your help with my issue.
We just bought a new HP Pavillion Slimline Desk Top PC (as our 6 year old HP Pavillion PC died on us). We have 2 HP printers, one (an all-in-one type printer, used maily for copying and printing color, when needed) is connected and it is working fine with the exception of the scanning option (not supported by Windows 7). However we use our Laser Printer for all of our regular prining needs. This is the HP LaserPrinter 1200se, which is about 6 years old but works really well. For this printer we currently only have a parallel connection type cord and there is not a parallel port on the Slimline HP PC. The printer also has the option to connedt a USB cable (we do not currently have this type of cable).
We posed the following two questions:
1. Is the Laser Jet 1200se compatible with Windows 7?
and if this is the case
2. Can we purchase either a) a USC connection cord (generic or do we need a printer specific cord)? or b) is there there a printer cable converter adapater to attach to our parallel cable to convert to a USB connection?
We do not want to purchase the USB cable if Windows 7 will not accept the connection, or if doing this will harm the PC.
We really would appreciate any assitance that you might give us.
Thank you,
Randy and Leslie Gibson

Sorry, both cannot be enabled by design. That said, devices on a network do not care how others are connected. You can print from a wireless connection to a wired (Ethernet) printer and v/v.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Going to Australia and need help with Power converters

Facts:
US uses 110v on 60hz
Australia 220v on 50hz
Making sure I understood that correctly. Devices I plan on bringing that will use power are PS3 Slim, MacBook Pro 2008 model, and WD 1TB External HDD. My DS, and Cell are charging via USB to save trouble of other cables.
Ideas I've had or thought of:
1. Get a power converter for a US Powerstrip, and then plug in my US items into the strip and then the strip into an AUS Converter into Australian outlet. Not sure if this fixes the voltage/frequency change.
2. Get power converters for all my devices. But, not sure if my devices needs ways of lowering the voltage/increasing frequency or something to help with the adjustment.
3. Buy a universal powerstrip, which is extremely costly and I wouldn't be able to have here in time (I leave Thursday). Unless Best Buy carrys one.

godzillafan868 wrote:
Facts:
US uses 110v on 60hz
Australia 220v on 50hz
Making sure I understood that correctly. Devices I plan on bringing that will use power are PS3 Slim, MacBook Pro 2008 model, and WD 1TB External HDD. My DS, and Cell are charging via USB to save trouble of other cables.
Ideas I've had or thought of:
1. Get a power converter for a US Powerstrip, and then plug in my US items into the strip and then the strip into an AUS Converter into Australian outlet. Not sure if this fixes the voltage/frequency change.
2. Get power converters for all my devices. But, not sure if my devices needs ways of lowering the voltage/increasing frequency or something to help with the adjustment.
3. Buy a universal powerstrip, which is extremely costly and I wouldn't be able to have here in time (I leave Thursday). Unless Best Buy carrys one.
Check the specs on input voltage/frequency of your power supplies.
Many laptop power supplies are "universal/global" and are specced something like 80-265 volts AC 50/60 Hz, but not all. These will just need a connector adapter.
Unsure about the PS3 Slim - if it isn't universal it could be difficult as you'll need a 110/220 transformer, one big enough (power-handling wise) for the PS3 will be very bulky.
For the external WD HDD, if it doesn't have a universal supply, you're probably best off just finding a new wallwart for it that is capable of running on 220/50.
*disclaimer* I am not now, nor have I ever been, an employee of Best Buy, Geek Squad, nor of any of their affiliate, parent, or subsidiary companies.

Creation of context sensitive help with pure FM 12 usage doesn't work

Hi,
I hope somebody is able to help me with a good hint or tip.
I am trying to create a context-sensitive Microsoft Help with FM12 only using the abilities of FM (no RoboHelp). For some reasons, my assigned ID's are not used in the generated chm file and therefore the help does not work context-sensitively.
What did I do?
- I created my FM files and assigned topic aliases to the headers. I did this two ways: a) using the "Special" menue and assigning a CSH marker and/or b) setting a new marker of type "Topic Alias" and typing the ID. I used only numeric IDs like "2000" or "4200",
- I created a .h file (projectname.h) - based on the format of the file projectname_!Generated!.h (I read this in some instructions). So the .h file (text file) looks like this:
#define 2000 2000 /* 4 Anwendungsoberfläche */
#define 2022 2022 /* 4.1.1 Menü Datei */
#define 2030 2030 /* 4.1.3 Menü Parametersatz */
#define 2180 2180 /* 6.6.7 Objektdialog Q-Regler */
#define 2354 2354 /* 6.9.2 Objektdialog Extran Parameter */
#define 2560 2560 /* 6.9.5 Objektdialog Extran2D Parametersatz */
- I published the Microsoft HTML Help. A projectname_!Generated!.h has been created. My IDs were not used in this file:
#define 2000    1
#define 2022    2
#define 2030    3
#define 2180    4
#define 2354    5
#define 2560    6
- When I open the .chm file and look in the source code, the ID even is totally different. It is not the one, I assigned in FM, it is not the one which I assigned in the projectname.h file and it even is not the one, which was put in the projectname_!Generated!.h file. It is a generated name starting with CSH_1 ...n in a consecutive way numbered.
Example:
<p class="FM_Heading1"><a name="XREF_72066_13_Glossar"></a>Gloss<a name="CSH_1"></a>ar</p>
What goes wrong? Why does FM not take my assigned IDs? I need to use these IDs since our programmers are using those already - I had to re-create the whole online help but the programs stay untouched.
Please help!
Many thanks
Mohi

Hi Jeff,
thanks for your note!
The text in my marker is just a number like "2000" or "4200". As said, I created manually a my.h file and used this marker there. E.g.
#define 2000 2000.
Whereby the first 2000 (in my opinion) is the marker text and the second 2000 is the context ID which the programmers are using for the context sensitive call of the help. My definitions in the my.h file were translated to #define 2000 1 (in the my_!Generated!.h file). The source code "translates" the context ID into CSH_8.
I am still confused :-/
Thanks
Mohi

Need help with Boot Camp and Win 7

I have iMac 27" (iMac11,1) 2.8 GHz, quad core, 8MB of L3, 8GB of Memory, Boot ROM Version IM111.0034.B02 and SMC Version 1.54f36 and can't get this machine to run Windows 7 using Boot Camp. I have successfully loaded Win 7 but when it claims to be starting I only get a black screen after initial start up.
I have checked and rechecked my software updates and have read and reread the instructions, however, I can't update my Boot Camp to 3.1 (my machine says i'm running 3.0.4) and I need 3.1 but can't load 3.1 because it is an exe file that has to be loaded into Windows after I load Windows but can't open Windows because I can't load Boot Camp 3.1. That's my excuse anyway, so I'm missing something I just can't figure out what it is....this is where you come in!
Thanks.
Mike

Mike,
I'm not going to be much help with Boot Camp however I can direct you to the Boot Camp forum where there are more people that know how to troubleshoot it and Windoze 7. You can find it at:
https://discussions.apple.com/community/windows_software/boot_camp
Roger

Can some help with CR2 files ,Ican`t see CR2 files in adobe bridge

can some help with CR2 files ,I can`t see CR2 files in adobe bridge when I open Adobe Photoshop cs5- help- about plugins- no camera raw plugins. When i go Edit- preference and click on camera raw shows message that Adobe camera raw plugin cannot be found

That's strage. Seems that the Camera Raw.8bi file has been moved to different location or has gone corrupt. By any chance did you try to move the camera raw plugin to a custom location?
Go To "C:\Program Files (x86)\Common Files\Adobe\Plug-Ins\CS5\File Formats" and look for Camera Raw.8bi file.
If you have that file there, try to download the updated camera raw plugin from the below location.
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5371&fileID=5001
In case you ae not able to locate the Camera Raw.8bi file on the above location, then i think you need to re-install PS CS5.
[Moving the discussion to Photoshop General Discussions Forum]

Be grateful for your help with Photoshop Elements which I have been using for several years.

Be grateful for your help with Photoshop Elements which I have been using for several years. Does Elements need to have access to ‘My Pictures’ on Windows as when I remove Photos from ‘My Pictures’, Elements later, when backing up, gives a message that it is unable to ‘reconnect’ to the same picture on elements. On other occasions when removing a photo from Elements catalogue I also get a similar message when backing up saying ‘unable to reconnect’. 1. Is there a relationship between Elements and My Pictures and is Elements dependant on the Windows ‘My Pictures’? 2. Why does some photos in Elements in some cases cause them to multiply e.g. double; triple; quadruple; and on occasions even more? Is there something I need to do to stop this or an easy way I can remove the multiples without spending hours doing it manually one by one? Am I doing something wrong? My O/S is Windows XP SP2 and windows Vista on my Laptop. I have been using Elements 5 and have just purchased Photoshop Elements 8.0. (Upgrade) and about to install it. Be grateful for any advice as I do enjoy using the program if only I can resolve this issue. I am not a PC wiz and mainly use Elements to catalogue photos from which I compile collections and from them slide shows with music. Any advice appreciated Sonny.t PS Have tried to post this previously but without success so hoping to see message appear and a +response

The organizer doesn't care where you send your photos when you download them via the downloader or where they happen to be when you first bring them in if you use the Get Photos command, but once your pics are in the Organizer, you *must* move them from within organizer or it can't find them. You don't have to use My Pictures at all if you don't want to, but regardless of the folder where you put your photos, if you want them someplace else, you use organizer to do it.

Query Help with Parent, Child, Child's Child

Hi all,
Need some help with a query. I'm trying to create a stored procedure that is sort of like a Customer, Order, Order, Details. In my situation the tables are different but nevertheless, I want to grab all the fields from the Parent, Child,
and Childs' Child, where the Parent.ParentID = @Parameter. I tried this:
CREATE PROCEDURE [dbo].[spGetCompleteProjectXML]
@ProjectID int = 0
AS
SELECT *,
(SELECT *,
(SELECT *
FROM PageControls
WHERE (PageControls.ProjectPageID = ProjectPages.ProjectPageID))
FROM ProjectPages
WHERE (ProjectPages.ProjectID = @ProjectID))
FROM Projects
WHERE (ProjectID = @ProjectID)
FOR XML AUTO, ELEMENTS
RETURN 0
I think I'm close, but it was my best effort. Could someone help?
thanks in advance

Hi TPolo,
Regarding your description, are you looking for a sample like below?
CREATE TABLE customer(customerID INT, name VARCHAR(99))
INSERT INTO customer VALUES(1,'Eric')
INSERT INTO customer VALUES(2,'Nelson')
CREATE TABLE orders(orderID INT,customerID INT)
INSERT INTO orders VALUES(1,1);
INSERT INTO orders VALUES(2,1)
INSERT INTO orders VALUES(3,2)
INSERT INTO orders VALUES(4,2)
CREATE TABLE orderDetails(orderID INT,item VARCHAR(99))
INSERT INTO orderDetails VALUES(1,'APPLE1')
INSERT INTO orderDetails VALUES(1,'BANANA1')
INSERT INTO orderDetails VALUES(2,'APPLE2')
INSERT INTO orderDetails VALUES(2,'BANANA2')
INSERT INTO orderDetails VALUES(3,'APPLE3')
INSERT INTO orderDetails VALUES(3,'BANANA3')
INSERT INTO orderDetails VALUES(4,'APPLE4')
INSERT INTO orderDetails VALUES(4,'BANANA5')
SELECT customer.customerID,customer.name,
(SELECT orderId,
SELECT item FROM orderDetails WHERE orderID=orders.orderID FOR XML AUTO,TYPE,ELEMENTS
FROM orders Where customerID=customer.customerID FOR XML AUTO,TYPE,ELEMENTS)
FROM customer WHERE customerID=1
FOR XML AUTO,ELEMENTS
DROP TABLE customer,orderDetails,orders
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Eric Zhang
TechNet Community Support

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