HELP WITH RESTORING IPOD PLEASE

This is actually a problem with an iPod mini, but I am really hoping someone can help me and that it might relate to problems with other iPods. I posted this on an iPod mini board:
I'm having trouble restoring my iPod mini. When you turn it on, it has a folder with a ! on it, I don't know why, but this is what happened after I tried to reset it, so now I'm trying to restore it and see if that works. But when I connect the iPod to the computer, windows recognizes it, but most of the time the Updater doesn't. I've now gotten it to recognize it most of the time so that it allows me to click on "restore." But then it says "Can't mount iPod." Does anyone know what I should do? On most of the help pages I've found it says to try changing the iPod to disk mode, but I can't. Also, this article http://docs.info.apple.com/article.html?artnum=93499 seems like it would help, but the iPod doesn't show up in the top part so I can change its drive letter, it only shows up on the bottom part as Disk 1, Removeable (F:), Unreadable with no other details. Help me please!!!!
Thank you!

If you keep seeing the folder with a ! on it, then check out his link http://docs.info.apple.com/article.html?artnum=61003
Hope it helps
-Taps-

Similar Messages

  • Can i have some help with my ipod please?

    Okay so around a year ago i dropped my ipod and the screen shattered but it's not too bad so i didnt get it fixed but around a month or so ago my power button stopped working but it's not really a problem because i use that circley thing now that sits on the side of your screen. Two days ago i snced my ipod (touch gen4) and when i opened my music app i only hadd around 200 songs when i have like 900 listed on my itunes my itunes didn't say that it wasn't able to sync any and now whenever i open my music app it just plays random songs for like 2 seconds each. please help me
    p.s im up to date with everything my itunes is up to date and so are all my apps and ios

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                       
    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
      Apple - iPod Repair price                             

  • Need help with my ipod nano

    Hi,
    I need help with my ipod nano.
    I haven't turned it on in a while and suddenly it stops working when I try to turn it on again.
    Sometimes it displays:
    "www.apple.com/support/ipod"
    And right now it's displaying "OK to disconnect".
    Could somebody please advice what should I do?
    Thank you

    I need help.
    I have my IPOD nano for a while now and about a week ago. My husband bought one for his newphew and he had me download all the songs into the new IPOD (2nd Generation). Now Im having problems with mine. Everytime I try to charge and usually the screen will pop up to my original music player. This is what it says now when I open or charge my IPOD.
    "The File iTunes Library.it! cannot be read because it was created by a newer version of iTunes".
    Now, that I listen to it...all the music skip. Please help me..what should I do??
    Thank you

  • Need help with my ipod

    Hi,
    I need help with my ipod. It alll started when I used TechTool Pro to wipeout data for my ipod and after finishing the wipeout, I restart my computer and after the restart I was ask by my computer whether to ignore, erase or eject the HD and I choose eject and what happen next is that I have a apple logo on my ipod and my computer now cannot recognises my ipod, and the apple logo just stay there. I am using a 3rd gen ipod.
    with regards and thank you
    Chris
    PowerMac G4 Cube   Mac OS X (10.4.8)  
    PowerMac G4 Cube   Mac OS X (10.4.7)  

    Andrew,
    The iPod and iTunes are not compatible with Windows ME and the minimum requirements are Windows 2000 with SP4 or XP with SP2 (although I use several iPods and don't have SP2).
    If you can't upgrade to one of these, then you can use the iPod with ME if you are prepared to fiddle around a little. However, you won't be able to use iTunes.
    See this.
    Guide to iPod and Windows ME
    You can use iPods purchased in the USA here in the UK. Our family uses 3 such iPods.
    You can also use the iPod on any number of computers as this document explains.
    Using iPod with multiple computers
    Whoever gave you you all this wrong info deserves to be shot!
    Just one more thing Andrew. Please start your own topic in future instead of jumping in an interrupting someone else's with an unrelated query. It's know here as "threadjacking" and is against the discussions Terms of Use.
    Good luck with ME!

  • HT1222 hey  i need help with my ipod, i try to download facebook app and it wouldn't let me because it say ios 4.1 require and i dont have ios how do i get it ?

    hey  i need help with my ipod, i try to download facebook app and it wouldn't let me because it say ios 4.1 require and i dont have ios how do i get it ?  please i need help ASAP

    What generation of iPod touch do you have? If you don't know, see:
    http://support.apple.com/kb/HT1353
    If you have an first-generation iPod touch, it can only go to iOS 3.1.3 and hence will not run the Facebook app. If you have a second-generation iPod touch, see: 
    http://support.apple.com/kb/HT4623
    Regards.

  • Hi there. Can anyone help with restoring my Mac to it's origin white, it has got very grubby. Thanking you.

    Hi there. Can anyone help with restoring my Mac to it's origin white, it has got very grubby. Thanking you.

    From here:
    http://forums.macrumors.com/archive/index.php/t-863188.html
    "You can use the Magic Eraser to clean the white plastic."
    "thanks for the Magic Eraser tip, I willtry that..so far I've been using disinfectant wipes, which work pretty well, too because of the alcohol in them"

  • The cellular data services have disappeared from my settings. Can anyone help me restore it please?

    The cellular data services have disappeared from my settings. Can anyone help me restore it please?

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
     Cheers, Tom

  • HT1329 hi i need help with my ipod nano i want to get my music from my ipod to i tunes so that i can be able to transfer the music on my i tunes to my ipad mini can you help me with that ?

    hi i need help with my ipod nano i want to transfer my music from the ipod to the itunes so that i can be able to transfer the music to my ipad can you help me with that ?

    You cannot use iTunes to transfer song files from iPod to computer, except for songs purchased from the iTunes Store.  However, there are third-party methods and utilities that can transfer from iPod to computer.  If you do an Internet search on something like"iPod transfer," you should get some links.  (The CNET article seems to be popular.)
    Once the song files are on your computer's drive, you can add them to your iTunes library, and then sync your iPad.

  • Help with access control please

    So I'm trying to set up my brother's PSP to the wirless network through MAC address timed access. What I want to do is make it so that he can only access it through certain times in the day. I'm having troubles with actually getting it to work. Everytime I set it up, the PSP only show's up as a DHCP client and not a Wireless client. I tried the option panel with the add wireless clients through the first try access. Could I get some help with this issue please? Thanks!

    Just to calm your fears... There is no conspiracy. If someone had an answer or a suggestion they would post it.

  • I need help with my iPod restrictions!

    I need help with my iPod restrictions!!

    Withuor more information all I can do is say read:
    iOS: Understanding Restrictions
    or chapter 26 of the users guide
    iPod touch User Guide (For iOS 5.0 Software)

  • My friend needs help with her ipod

    My friend needs help with her Ipod. Here's what happened. She connected her Ipod to a casette adapter and the ipod just froze. She started doing the reset but to no avail. What do you think cause this? She really needs help so if anyone can suggest what to do that would be greatly appreciated.
    I don't specifically know her ipod but I think that it is the Ipod 30gb.

    Welcome to Apple Discussions!
    She needs to reset her iPod by holding down Menu and Select for 6-10 seconds...
    Resetting iPod
    It may take several attempts. The above link also has "tips" if the iPod does not seem to be resetting.
    If she has tried many times, along with the "tips" and the iPod still won't reset, then she will have to wait for the iPod's battery to die and then she can charge it back up and it should work fine. The iPod should reset though.
    btabz

  • :s confused with my iPod, PLEASE HELP!?!

    Okay, well this is how it goes; My brother is good with electronics, and fixed this iPod for his friend. His friend didn't want the iPod mini anymore, so my brother gave it to me. The problem is the battery needs to be charged to turn on, but it's showing up the low battery sign, but it's not showing that it's charging. I have no idea if it's charging or not, yet it's plugged into my computer, so I'm kind of confused and mad, and it's not showing up on my computer or iTunes.I can't take it back because I don't even know when he got it. Please help me out here!
    Thanks,
    Ujenna.

    First of all, try another port on your computer. Some ports are not connected direct to the motherboard and do not recognize the iPod as well as those that are. Reset the iPod each time you connect it to another port.
    Then try with the iPod in forced disk mode.
    Putting iPod into disk mode.
    Still no joy, see these.
    iTunes 7 doesn't recognize the iPod.
    Your Windows PC doesn't recognize iPod.
    iPod appears in Windows Explorer but does not appear in iTunes.
    iPod does not appear in iTunes.
    Fast user switching in Windows XP is not supported.
    My iPod won't turn on.
    iPod battery doesn't charge.

  • I AM HAVIN MANY PROBLEMS WITH MY IPOD PLEASE READ AND HELP

    I can't import movies on my iPod or even get it to show up on iTunes please help and respond if you know how to fix this problem.

    you may need to convert the videos to a format appropriate for the ipod to see them .which are .mov or .mp4 video files. to do this you will ened to convert the videos using a 3rd party software that is not suported by apple. windows users have had either trouble or success using this software.
    To use Videora iPod Convertor to convert movies for use on your iPod, consult these helpful links:
    To get started: http://www.videora.com/en-us/Converter/iPod/
    If you have questions: http://www.videora.com/en-us/Converter/guides.html
    If you have more questions, post them here: http://www.pspvideo9.com/forums/index.php?c=8
    Note that Videora iPod Convertor is a 3rd party program. If you need help with it, post your question there.
    GFF

  • I Really Need Help With My IPod!!!

    Ok. Whenever I push a button on my ipod the apple pops up and then an ipod with a sad face pops up. I have reset it. That has done nothing. Whenever I put it into disk mode i'll connect it to my computer then the computer will read it but after a few seconds it will come out of disk mode and the computer won't read it whenever its not in disk mode. I can't even restore it because when i bring the updater up it says please plug in ipod. I would appreciate it if someone could help me.

    Suggestions when you run into a problem of a Sad iPod icon or a folder icon with exclamation point with your iPod.
    1. Try these five steps (known as the five Rs) will conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    2. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    Still can't see your iPod?
    Several things could keep iPod from appearing in iTunes or in the Desktop/Finder when you connect it to your PC/Mac. The most likely causes are listed below in logical order. Check each one starting from the top of the list to see if that is what's keeping iPod from appearing.
    3. Try to wait 30 minutes while iPod is charging.
    4. Try another known-good FireWire or USB through Dock Connector cable.
    5. Try another known-good FireWire or USB port on your computer .
    6. Try to disconnect all devices from your computer's FireWire and USB ports.
    7. Try to connect on a different computer i.e. a PC formatted iPod connect with a Mac computer or Mac formatted iPod with a Window base PC.
    8. Try to do a Erase (Disk Utility) on a Mac computer or a reformat with a PC (Disk Management tool) but ensure you choose the right Drive (your iPod not your Hard Disk of your computer).
    9. Try to run the iPod in “Diagnostic mode” . which can be accessed by pushing the “hold” switch into the “on” position and then “off” (into the original position). Then press the following buttons in the following order: “menu” plus “select” (centre button) then press “reverse” plus “select”. This will take you to the hidden diagnostic mode screen menu. It may take a few trials and pressing the buttons in the right way for this to work, so be patient and keep trying if you have to. The diagnostic mode will give you 7 choices which are: Memory, IO, Power, Status, SysCfg, Diskmode, and Reset. Don’t bother trying “reset” because in my case it didn’t work it just took me back to the same problem. Instead, choose “diskmode”, after which you should get an odd looking “ok to disconnect” sign on the iPod screen.
    If one of the above step helps to get your iPod to be recognized with your computer, do a Restore.
    But, if none of these steps address the issue, your iPod may need to be repaired. You can arrange for service at the iPod Service Website.

  • Help with connecting iPod

    Ok I have the iPod with Dock version and its in good condition. I had about 500 songs on it and didnt connect it to my computer for about 6 months because I never really got any new songs.
    In between that time, I upgraded iTunes to the latest version because I still used it to listen to music on the computer.
    Just recently I purchased several songs and wanted to upload them on my iPod however when I connected it to the USB, the computer recognized that something was connected but couldnt identify it, and said there might be a problem. It kept saying that and even after iTunes has been up for a while it wont register.
    So basically my computer doesnt recognize it anymore. I have tried just about everything, please help and if any additional info is needed just let me know. thanks

    have a read
    http://discussions.apple.com/thread.jspa?messageID=2001071#2001071
    http://docs.info.apple.com/article.html?artnum=93716
    If does not solve
    ] Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921

Maybe you are looking for