Help with retrieving emails from Gmail into Mail

Help! I'm helping my mom with her computer and her hard drive died (not backed up of course). She has a new hard drive now and I am importing her emails from her Gmail account into Mail. It worked great importing all the emails that she has since July 15th (the last time she retrieved mail from her Gmail account). If I go into Gmail through Safari I can she has hundreds more emails prior to this date still on their servers but they didn't download into Mail. I presume this is because Gmail knows they have been downloaded once before (to her old dead hard drive), but how do I get around this so all of her emails can be imported into Mail? The only copies are on the Gmail servers.
Thanks in advance for your help,
Scott

Okay, then let's try this:
1. Quit Mail.
2. Go to Home/Library/Mail and remove (don't copy and don't empty the Trash) the POP mailbox.
3. Go to Home/Library/Preferences and remove the com.apple.mail.plist file.
4. Restart Mail, setup your POP account again and it should connect to Gmail and download all the messages. If it does, then you can delete the file and folder you previously removed.

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Help with retrieving emails from Gmail into Mail

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