Help with security questions/ rescue e-mail

I just got an new iPhone 4s and after setting it up I tried downloading something on it. It then asked me for my security-questions (which I don't remember as I signed up almost 3 years ago). I also forgot my rescue e-mail so I don't know how to reset the questions :/ Does anyone know how to reset both without knowing either?
Thank you

 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

Similar Messages

Help with security questions and wrong email

Hello apple support! Please help I did not set my security questions that MyAppleId say i have and the reset email is not mine help!

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
The people on these boards aren't either AppleCare or the Account Security team.
(98187)

HT201363 Help with Security questions.

I can not remember my answers to my security question. I have tired to sumit to get the email from apple, numerous times. I have yet to get one back from them so i can do so.
Not sure what I do now. I want to use my money on my account.
Help.

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104630)

Help with security questions

How can you get the answers for your security questions?
I have made my account 2 years now and I have forgotten the answers
I just want to buy music from iTunes but I can't remember the answers

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102993)

TS2446 Help with security questions

How do I reset the sequrity questions. I just bought a new computer and I don't remember the ansrwers to the sequrity questions. I would like to perchuse some music and It will not let me.

where can i find the apple id info.. probably i try to change it after 8hours, because my apple id has been lock after giving wrong security answer several times.. hehehe.. hopefully ur steps helps me... thanks friend..

HT5699 Help with car questions

Wont let me buy things because security question for cars how lame is that!!!

Help with security question about cars

HT204088 Dear sirs, Could you please help me on my problem with my apple ID I create new account with security questions, and when I try to purchase paid application,it ask me for answers the questions but it's not working, My account have 50$ and stil

Dear sirs,
Could you please help me on my problem with my apple ID
I create new account with security questions, and when I try to purchase paid application,it ask me for answers the questions but it's not working,
My account have 50$ and still didn't buy anything

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100546)

I forgot the security question and e-mail backup Please help

I forgot the security question and e-mail backup Please help

If you don't know your rescue email address (you won't be able to view/change/add a rescue email address until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to view/change/add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

I gotta problem with security question recovery email I'd, mistakenly I entered wrong email I'd so now I want to edit that I'd plz help me

I gotta problem with security question recovery email I'd, mistakenly I entered wrong email I'd so now I want to edit that I'd plz help me

expresslane.apple.com to get a hold of itunes to reset them by email the only way

HT201363 hello,I have a problem with security questions.i don't remember the answer. can you help me please

hello,I have a problem with security questions.i don't remember the answer,please help me. i don't know how to manage this

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104775)

HT5577 I set up an Apple ID with security questions - but have forgotten it all since using it initially some time ago. I am unable to re-set it since my email was used for my ID and it will not allow me to use it again. How can I start over?!@#$%

I am in an endless loop trying to set up a new password with my AppleID and use it for the Cloud to sync my iPhone, iMac, and MBAir.
I'm asked to reply to security questions - my answers are truthful but are not accepted. Please help me just start over - or recover what I have so I can move on with the Cloud.

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

I forgot the answers to the security questions. When I get the screen with security questions to be answered, the email adress where the reset procedure is sent to is wrong. How do I change it?

I forgot the answers to the security questions. When I get the screen to answer them, the email address listed to send the email procedure is wrong. How do i change this email address?

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                         Apple ID- All about Apple ID security questions.

HT5699 Having problem with security question

Cannot get iTunes card to work having problem with security question

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

Hello I have a problem with security questions and i cant reset to my email The error was   Exceeded Maximum Attempts We apologize, but we were unable to verify your account information with the answers you provided to our security questions. You have

Hello
I have a problem with security questions and i cant reset to my email
The error was
Exceeded Maximum Attempts
We apologize, but we were unable to verify your account information with the answers you provided to our security questions.
You have made too many attempts to answer these questions. So, for security reasons, you will not be able to reset password for the next eight hours.
Click here      for assistance.
i waited more than eight hours. and back to my account but it is the same ( no change ) i cant find forgot your answers
http://www.traidnt.net/vb/attachment...134863-333.jpg
can you help me please

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

Problems with security questions.

Since i downloaded itunes onto the new computer i got for christmas it keeps telling me i need to answer my security questions so it will allow me to buy songs on this computer. Is there a way to reset them because i don't remember them it was so long ago?

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

Help with security questions/ rescue e-mail

Similar Messages

Maybe you are looking for