Help with setup of the X60s Client Security Solution

I recently restored my X60s HDD using the Product Recovery CD from
the Lenovo Service Center here in Singapore. Prior to the recovery
I had to reset the Security Chip thru the BIOS setup.
I did not setup any password in the system during the recovery
process. Part of the recovery process I did was to upgrade the
Rescue and Recovery (R&R) to Version 4.21.0016.00 and the Client
Security Solution (CSS) to Version 8.20.0023.00
Now that I have restored the Windows XP system and all of my
application software, I tried to setup my Windows password and also
use the CSS for added security of my notebook.
When I initiate the CSS, it ask me for my Windows password so that
the userid can be enrolled in CSS. When I enter the password and
press the OK button, I got this message ... "The user could not be
enrolled with Client Security Solution"
I think that the error is related to the resetting of the embedded
chip, called the Trusted Platform Module (TPM) in the notebook.
How do I now resolve this issue of using the CSS?
By the way, I just bought my X60s last Aug 23 2008 and the reason
why I had to recover my HDD is also because of the problem with the
CSS password which for some reason it always fails to authenticate.
Regards
Rodney

railman wrote:
I have a Zen Micro 4GB setup and working great on our desktop computer. I have the Creative Media Source v3.0.9 and Zen Micro Media Explorer v4.00.22 software installed. I purchased two Zen Micro 6GBs at Christmas for my kids. I have been through the manual and these forums, but no help on how to setup the two new Zen Micros to work with the existing software. The new Zens do show the popup "Creative Media Device Detected", and I can see the new Zens in Windows Explorer. The new Zens do not show up in the Zen Micro Media Explorer. Do I have to install the Zen software for each of the three Zens? If not, any ideas? Thanks
It appears that you may have both PlaysForSure Zen Micro and non-PlaysForSure Zen Micro. As such, you should install both plugins for MediaSource. A newer version of MediaSource is also available to you.
Here is what you should do:
- Download and install the latest Creative MediaSource Player/Organizer 3.30.2 from your product download site.
- Download and install the latest Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource from your product download site.
- Download and install the latest Creative MediaSource Plugin for PlaysForSure devices (version .00.8) from your product download site.

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Client Security Solution - unable to open even see in Windows after succesfull install

Hello,
I just downloaded and successfully installed the latest Client Security Solution for windows 7. After installation it asks for restart, I do it but after reboot I don't see it (!). Under Lenovo ThinkVantage Tools is no CSS at all .. everything others are there, at least I hope. All other features I have are absolutely up to date, since the laptop has only few days and I did careful
updates on everything.
I don't understand, windows install it and there is nothing .. I don't even know where to search for it ... can you help me out
why can't I see the installed CSS?
Password manager 3.20 - but no fingerprint options
Backup and restore 4.31
Downloaded CSS should be 8.30
Solved!
Go to Solution.

you can stop it from auto filling PWs in PWM uncheck the box for auto log in every saved PW should have this option you should see something like this but not exactly LIKE IT this is PWM4 BETA
Thinkpad R61 7733-1GU
Thinkpad X61T 7762-54U
Thinkpad X60T 6363-4GU
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GMAC

Client Security Solution CSP Only

Hi,
We have a bunch of t430, t440s in our environment. I would like to encrypt certificates using tpm. (the hdd is already encrypted with mcafee)
I have installed client security solution and it provides a CSP for tpm, which does the trick. I've created MS CA templates and able to deploy certificates.
But the question is, We dont want to have password manager or additional software in our clients, so I would like to know if you guys figured out to install (or register) only the CSP part of the software?
By the way, anybody out there knows a proper way to reach lenovo support for techical issues? Our reseller has limited knowledge and I dont know how to get technical support.
Best regards.

This is from a post on the Thinkpads.com forum during the beta:
I forget the name of the very clever person who figured this out, but it wasn't me.
How to install Client Security Solution on Windows 7:
1. Download the software from Lenovo at http://www-307.ibm.com/pc/support/site. ... 69986.html [didn't get the complete link when I copied and pasted, but CSS for Vista x64 isn't difficult to find on the Lenovo web site]
2. Open the file tvtcss82v64_0023ww.exe to begin installation.
3. When you get an error message about the wrong OS, do not click "OK." Instead, locate the file "Client Security - Password Manager.msi" (Look in "Users\Username\AppData\Local\Temp\{xxxxxxxxxxxxx}" - Note that the last folder is a randomly generated temp folder. The easiest way to find the right one is to look at the date it was created). Once you find the msi file, copy it to your desktop.
4. Open the file from your desktop with Windows Install Editor using Wise Package Studio. Download a free copy at https://www4.symantec.com/Vrt/offer?_re ... _id=55188& [this isn't the correct link, but you can easily find it on the Symantec web site.]
5. Go to the Setup Editor and find "Launch Conditions" on the Product Tab.
6. Remove the Condition "VersionNT64=600 OR Installed" and save the package.
7. Click "OK" on the error message that still remains on your desktop from attempting the installation.
8. Run the .msi file from your desktop and complete the installation

X61 - Vista Business - Client Security Solution Error - There was a problem connecting to the TPM

During startup my x61 has been displaying the following message, 'Client Security Solution' - "There was a problem connecting to the TPM (security device) ont his computer. It is possile that anti-virus or firewall software is blocking the connection. A missing or disabled device driver could also cause this problem. Please refer to the online documentation for more information".
I have spent an extraordinary amount of time and effort to find identify the cause and a solution for this problem. It occurs whether or not virus software is enabled or disabled and numerous calls to Lenovo, Symantec, Kaspersky, and Microsoft have resulted in finger pointing and no answers. None of the vendors acknowledge the problem yet this same issue is a significant topic of concern as found in various blogs and 'help' sites. Lenovo thought it was hardware and changed the motherboard. Lenovo told me to call Microsoft since it was a Vista issue. Microsoft told me to call Lenovo since Vista Business was preinstalled on the machine. Lenovo told me to call Microsoft and so it goes. I removed Symantec's anti-virus and replaced it with Kaspersky.
The strangest thing is that the module works intermitently and it seems that everytime a Lenovo update is performed (via Thinkvantage) the problem reoccurs for sometime.
Does anyone out there have an understanding of the cause and a potential solution???

I have the same problem on an X 60 platform, which only surfaced in the last two weeks subsequent to running all of the Lenovo updates. Prior to this, I had reinstalled all programs, starting with the Recovery Disks for the Think Pad. Everything, including start up, was exceptionally fast. Once I ran the most recent BIOS updates, along with several others, this error message surfaced. It is intermittent, however, and I have not noted an issue.
In reviewing several other Message Boards, I have seen this issue raised several times. Here is a link to a thread where the individual did achieve a solution through Lenovo, but their response is nonspecific as to what they did: (http://forums.lenovo.com/lnv/board/message?board.id=T400_series_ThinkPads&message.id=7143&query.id=1...

Client Security Solution with fingerprint disable

I received a X201 with Win7 64-bits and I installed the fingerprint software version 5.9.4 and the Client Security Solution version 8.30.0031.00.
The fingerprint software is working perfectly, but the CSS is with the fingerprint configuration disabled.
Could you advice me in what is wrong?
Regards

hey hiratapqd,
hard to say what had happen, but could you uninstall both softwares then install the fingerprint software first then install the client security solution.
curious to know, was any software installed before this happen ?
WW Social Media
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Client Security solution not working with fingerprint, Fingerprint Tab is unavailable

Just recieved my Thinkpad T430 today and have done all updates on the system. I am trying to use Client Security Solution with my fingerprint however it will not allow me to do so. Whenever I go into password manager I get the message, "The requested operation requires fingerprint authentication, but the device is not installed. Please make sure the device is connected and retry the option". Any idea as to how I can fix this? Currently the fingerprint only works to logon to windows (Note: I'm Running Windows 7 Pro x64).

Hi
Lastest CSs is not in system update, you could try the install the latest version in follow link:
http://support.lenovo.com/en_US/downloads/detail.page?&DocID=DS014164

Client Security Solution with TPM

Hi,
after upgrading the z61p from XP to Vista I am not able to get the client security solution (css) up and running.
I always get amessage form css on the screen that an error occurred during connecting the TPM on this computer (sorry, I'm using the german language versions, therefore my translation might not be exactly the same what you get from the english version).
The message-box shows the additional hint, that the problem might be caused by the firewall or an antivirussoftware (both are actually disabled).
What I tried out already:
- delete and reactivate the TPM before installing css
- delete TPM (without reactivation) and install css
- connected to my domain, and not connected
- firewall disabled and enabled
- antivirus running and stopped
Has anybody an idea what else I can do to get the css with the password-manager up to work??
Regards - Rudolf

Nop.
I'm a little bit frustrated by Lenovo, because of the poor support.
The notebook is excellent, but the support .....
In other newgroups if the members are not able to answer or solve the problem the supplier/moderator does.
Here it seems to be different.

File Encryption with Client Security Solution

Hello,
We've been using ThinkVntage Client Security Solution for file encryption for a while now. I'm setting up some new laptops running Client Security Soliution 8.2 and I can't seem to find the option for data protection/file encryption. I checked a ocuple of users that are using file encryption and they were running Client Security Solution 7.x. Did they remove this feature from 8.x?

Unless the latest edition was released before my previous post then your statement is incorrect. My computer was using the latest edition because I downloaded it form your site only a few days before the post. Since my initial post I have had to replace my laptop and Lenovo, unfortuantely, treats Canadians like **bleep** step children so I had to buy an HP. If you can pass on a message, Lenovo lost the sale of a very high end system a few days ago becuase of a corporate choice to only sell a stripped down selection of computers to Canadians. You have a good 5 years or so now to think on that and come up with a better solution than cripling your Canadian resellers.

A problem with Client Security Solution patch for Mozilla Firefox3

After I updated Client Security Solution to 8.20, the password manager cannot work in FF3 again.When I tried to reinstall the patch, it asked me whether to overwrite the files or cancel. Then it indicates 'This patch has already been installed on this computer', but the problem exsits.

Borntofly, I am glad that you brought this up as I have not been able to successfully use FF3 with CSS 8.1 or 8.2 and have provided feedback in this thread:
http://forums.lenovo.com/lnv/board/message?board.id=Special_Interest_Utilities&thread.id=937&view=by...
As much as I would like to upgrade to FF3, I have not had any success in either using the manual configuration changes noted in the above thread or by using the CSS Patch for FF3 provided by Lenovo on 8/6/08 found here:
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-70132
This patch appears to duplicate the manual efforts provided by member KTP in message 12 in the above provided link from what I can see.
I have never had an issue using the TV password manager and IE7. It is a very reliable combination.
I have no issues at all using FF 2.0.0.16, CSS 8.1 or 8.2 (now on 8.2), and Thinkvantage (TV) Password Manager 3.00.0106.00 (came with CSS 8.2). I have never had Lenovo Password Manager on my T60. Everything works reliably well with this combination.
In 3 hours of work yesterday, I was able to get TV Password Manager to show up in the FF3 add-ons as TV Password Manager 3.01 and this is the only way I was able to make it work, but only for a single browser session:
1. Tools --> Add-Ons
2. Disable TV Password Manager, then restart FF3
3. Tools --> Add-Ons
4. Enable TV Password Manager, then restart FF3
5. TV Password Manager will work for the duration that I am using the browser session
Once I close FF3 and reopen it, TV Password Manager no longer works. The only method I have found to "reset" everything is to perform the above sequence, but again it only works for the single browser session. It is very consistent. Although in does not show this in the Add-Ons page, it almost appears that the TV Password Manager add-on is disabled after I close the browser and needs to be manually disabled then enabled as noted above. If this is due to a conflict with other software on my laptop, I have not been able to determine this.
In my efforts yesterday, I spent time uninstalling CSS 8.1 or 8.2, FF, and even removed registry entries related to these packages in order to start with a fresh install, all without any success. I tried fresh installations and added the manual changes promoted by KTP and also tried fresh installations using the Lenovo patches, all without success. I made attempts to troubleshoot to root cause by removing all add-ons except TV Password Manager, and also tried preventing certain software from installing at startup via msconfig, as well as multiple settings changes within FF3, all to no avail. Again FF 2.0.0.16 continues to work very well with little effort on my part. I simply install the software and ensure that TV Password Manager 2.0 in installed in the add-ons and that's it.
In the above FF3 thread, it appears that others have had success with KTP's changes so I am a little frustrated that I cannot make FF3 and TV Password Manager work reliably. I have FF2 and IE7 working so I have plenty of good alternatives at this time. I will post this at the FF3 above as well to see if anyone has any feedback.
Moderator(s), do you wish for this thread to be integrated in the original thread for this issue?
T60, 8744-5BU: 2.0 GHz T7200, 4 GB RAM, 15.4" WSXGA+, 1680x1050 ATI Mobility Radeon X1400, Win 7 Ultimate w/SP1 - 64-bit

Client Security Solutions wants to synchronise passwords with Windows

For some reason Client Security Solutions wants to synchronise passwords with Windows. I managed to get rid of this request years ago but it has returned. My problem is that I can't remember what my windows password is. How can I stop ThinkVantage from making this request each time I boot up my computer?

C'mon, Lenovo! I'm the original poster on this...your original response was that Password Manager doesn't work on Google Chrome because they don't support extensions...but they have in their latest release since at least 5 months ago!!
Disappointing.
T410 i620 4GB, Windows 7 x64

The power meter, and Client Security Solution, Rescue & Recovery problems?

Hey guys,
I just love my Lenovo X61s...
Everytime I boot it up(BTW, I run XP) I login and CSS asks me to verify my authentication, and always fails. I HAVE read posts by other people reporting the same problem, and I've read that clearing the TPM thing in the BIOS will solve it, but in my case it just doesn't!
Also, a power meter just beside the System Notification Tray, doesn't always show up, and hence sometimes when I shut down, a 'PwrBnkGndWindow' end program window pops up! Can anyone please please help me in solving my problems!?

Based on your description I don't think Rescue & Recovery or Client Security Solution have any value for you.

Client security solutions TMP error message on a t60 with XP

I just installed client security solutions and I’m getting the follow error message. When I go to programs and click no security solutions opens. This t60 is new to me so I’m not sure which questions to ask.
I have the fingerprint reader working
What should I ask or tell
Any advice?
Thanks
http://i456.photobucket.com/albums/qq289/elktraveling/TPMerror.jpg
<a href="http://s456.photobucket.com/albums/qq289/elktraveling/?action=view&current=TPMerror.jpg" target="_blank"><img src="http://i456.photobucket.com/albums/qq289/elktraveling/TPMerror.jpg" border="0" alt="Photobucket"></a>
[IMG]http://i456.photobucket.com/albums/qq289/elktraveling/TPMerror.jpg[/IMG]

Who has client security, restore and fingerprint reader all working together? I did updates and when one works the other doesn’t. If I could find all three that work I would be happy. If you give me your versions numbers that works on yours that would be great. I have a T60 running XP

I had to put my computer by together without migration or time machine I NEED help with order of the files?

I had to put my computer by together without migration or time machine I NEED help with order of the files?

Hi, where are these other files exactly?

How do I reinstall the Hp Client Security Manager

Hi,
Recently I uninstalled the Hp Client Security Manager on my folio 1040 because the fingerprint scaner stopped working and when I tried to log into it I got an error. I can't remember what the error was. So I uninstalled it and I can't find how to get it back.
Thanks!

here the driver
select your OS
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=6569464
Wisnu Suryandi

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Hi. I have an iPhone 4s. The music doesn't play when I connect it to my car stereo. It used to play previously but stopped playing all of a sudden. My phone is getting charged when I cut it to the USB port. Please help with this. The iOS is 6.1.3.

Hello Priyanks,
I found an article with steps you can take to troubleshoot issues with an iPhone not connecting to your car stereo:
iOS: Troubleshooting car stereo connections
http://support.apple.com/kb/TS3581
Thank you for using Apple Support Communities.
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Help with setup of the X60s Client Security Solution

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