Help with Spam/virus!
I keep getting virus/spam in my (ipad) email inboxes, that my pc normally catches. And it is then sending out spam from my email to all my contacts. help!
You'll need to work with your email provider to filter spam messages, since there is no antispam filter on the iPad. Your iPad can't be sending out spam itself, though, unless the iPad was jailbroken. If spam is coming from your email account (or is purported to be), it's almost certainly coming from somewhere else.
Regards.
Similar Messages
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I manage a mailing list for a non-profit organization and recently, Verizon started rejecting e-mails being sent to verizon.net addresses, returning an error message indicating they were spam messages. I submitted the online whitelist request form 2 weeks ago and have have verizon.net members submit the form as well, to no avail! There has been no change nor has there even been a message received indicating if the matter is being investigated. The domain isn't on any domain block lists and I have a SPF record in DNS! Please Help!!
Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.
Anthony_VZ
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan -
Need Help With Spam Proof Email Form
I am making a new web site using iWeb, .Mac, personal domain and forwarding from my commercial host. I want to make an email contact form that spammers cannot hijack and use to deluge use with spam. I have another web site that was created with Dreamweaver that contains a javascript form that I think that I can modify and use as an html snippet in iWeb.
Will this work in iWeb (sending a form response to non-.mac email address? The form I am using relies on two small text documents that are stored in the templates folder of my site. The following code refers to the one line of text in the confige document.
<input type=hidden name="config" value="templates/confige.txt">
<input type=hidden name="success_url" value="http://myothersite.com">
<input type=hidden name="email" value="[email protected]">
Text of confige: mail_template=templates/emailTemplate.txt
The confige document refers to the following text which are the field names and order.
Name: <first>
Store Name: <store>
Location: <city>
E-mail: <custemail>
Platform: <platform>
Comments:<storeDescription>
How do I deal with the text documents that are stored in a separate folder in my Dreamweaver site, and can I eliminate these documents and use just the html form in iWeb?You might want to check out wufoo.com - very customizable
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Hello, "Kapeisky" Anti Virus Software comes free with "Parallels" Desktop 4. Is it worth installing this, or would it be better to install "AVG" free version?.
Thought it best to check with you guys, just in case it would slow things down, or cause other problems.
Many thanks for your help.Whatever you trust and feel works. I don't think you go far wrong, and whether you want to use a full integrated suite with firewall and other features.
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Help with removing virus? SOCA
A website called SOCA (Serious organised crime agency) has come up in one of my tabs and i am unable to close it. It is asking for money and I have noticed that I am not the only apple user to have this problem ( I have a macbook pro). Help me close it please!!!
Check thru these for some info/help:
http://www.thesafemac.com/mmg
Also try this by Linc Davis:
It's not a virus. It's a JavaScript scam that only affects your web browser, and only temporarily.
Some of those scam pages can be dismissed very easily. Press command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.
Close the malicious window or tab.
Re-enable JavaScript and close the preferences dialog.
If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. From the menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize. -
I have an IPhone, IPad and MacBook Pro. I seem to have picked up a virus which seems to be sending emails to my contact list with strange attachments and messages.
As Diavonex indicates, this is probably an issue with a hacked e-mail account, not any kind of malware on your devices. You need to change your password on the e-mail account right away. For more information, see:
Someone is sending messages from my e-mail address!
Note that, although that page mentions the remote possibility of malware, that would only apply on the Mac (there is no known malware capable of infecting an iOS device that isn't jailbroken), and there is currently no known Mac malware that behaves this way. So that's not a realistic possibility. -
Help with anti-virus programs, PLEASE!
New Lenovo and it won't allow me to install AVG anti-virus. Download completed but when trying to install, after hours of waiting, I get an error message saying something about Microsoft, so I presume it's the bully response trying to make me accept Norton or some other anti-virus software they are pushing which I don't want.
How to make Lenovo accept MY choice of anti-virus software?
Moderator Note: Edited subject to match content.Hello,
I have never had a problem installing another antivirus program onto a ThinkPad (or ThinkCentre) computer, so I think this may be some sort of error message about a missing component or patch level. Here is what I would suggest that you try:
Download, and have ready to run, the Symantec Norton Removal Tool (assuming your computer came with a Symantec product). If your computer came with a McAfee product, download the McAfee Consumer Product Removal Tool, instead.
Download the full package for the latest version of your prefered anti-malware solution.
Run Microsoft Windows Update on the computer to ensure it is
up-to-date with respect to all know operating system service packs,
hot-fixes and updates. Install the optional components, too. Several
reboots may be required before the computer is fully updated.
After the computer is updated, uninstall the currently-installed anti-malware program via the Program ands Features Control Panel applet (filename: APPWIZ.CPL). A reboot will likely be required to complete uninstallation.
Run the appropriate Removal Tool from step #1 to remove any orphaned drivers, services or leftover registry entries from the now-uninstalled anti-malware program. Again, a reboot may be required to finish the operation.
Begin installation of your preferred security software.
At this point, you should now have your security software installed on your Lenovo computer.
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
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I need to use my iMac to run some Windows software not available for Mac and was thinking of obtaining Parrallels Desktop 9 to help with this. If I use Parrallels do you still have to partitian your drive and does this leave you open to viruses?
You do not have to partition your drive - Parallels creates a disk image which contains your Windows installation. You do have to exercise anti-virus measures in the Windows partition, although such malware cannot affect the Mac filesystem.
Matt -
I need help taking out the grey folder with the question mark and I've try everything except the CD thing because my MacBook didn't come with one so I really need help please
What anti-virus software did you install? Although there's a lot of bad anti-virus software out there, no anti-virus software should cause such a problem. A gray screen with a flashing question mark on a folder means that no bootable system could be found, which means that the system was badly damaged or corrupt. Even installing bad software would not normally cause that, so either there was something badly wrong with the system already or the anti-virus software you tried to install was really, really bad!
As mende1 says, you need to reinstall the system at this point. After your system is back up and running, read my Mac Malware Guide. If, after reading that, you want anti-virus software, use one of the programms recommended in that guide. -
Does my macbook pro come with anti virus protection?
Does my Macbook Pro come with anti-virus protection, or do i need to supply it myself?
Mac users often ask whether they should install "anti-virus" software. The answer usually given on ASC is "no." The answer is right, but it may give the wrong impression that there is no threat from what are loosely called "viruses." There is a threat, and you need to educate yourself about it.
1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to take control of it remotely. That threat is in a different category, and there's no easy way to defend against it.
The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
☞ It can easily be disabled or overridden by the user.
☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
Apple has so far failed to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. These failures don't involve App Store products, however.
For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, not machine behavior, and no technological fix alone is going to solve it. Trusting software to protect you will only make you more vulnerable.
The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and Internet criminals. If you're better informed than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
Software from an untrustworthy source
☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software. A genuine alert that Flash is outdated and blocked is shown on this support page. Follow the instructions on the support page in that case. Otherwise, assume that the alert is fake and someone is trying to scam you into installing malware. If you see such alerts on more than one website, ask for instructions.
☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
☞ Rogue websites such as Softonic, Soft32, and CNET Download distribute free applications that have been packaged in a superfluous "installer."
☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
Software that is plainly illegal or does something illegal
☞ High-priced commercial software such as Photoshop is "cracked" or "free."
☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission. All "YouTube downloaders" are in this category, though not all are necessarily malicious.
Conditional or unsolicited offers from strangers
☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
☞ You win a prize in a contest you never entered.
☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
☞ Anything online that you would expect to pay for is "free."
Unexpected events
☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a padlock icon in the address bar when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial "anti-virus" (AV) or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
Why shouldn't you use commercial AV products?
☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
☞ Most importantly, a false sense of security is dangerous.
8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in every email attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It can be as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices. -
Hi can you help with the following panic attack report,
hi can you help with the following panic attack report, macbook pro OS 10.7.3
Interval Since Last Panic Report: 157997 sec
Panics Since Last Report: 1
Anonymous UUID: 7ADCF50C-CC18-405E-9D5C-03325D3A83FA
Thu Mar 29 05:37:28 2012
panic(cpu 0 caller 0xffffff80002c266d): Kernel trap at 0xffffff800021d905, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffef801a845328, CR3: 0x0000000019452019, CR4: 0x00000000000606e0
RAX: 0xffffff801a8450d8, RBX: 0xffffff800e79f340, RCX: 0xffffff801a8450d8, RDX: 0xffffef801a8450d8
RSP: 0xffffff80a4623e90, RBP: 0xffffff80a4623eb0, RSI: 0x0000000020c85580, RDI: 0x0000000000000001
R8: 0xffffff80008bd890, R9: 0xffffff80058aeac8, R10: 0xfffffe80539a9928, R11: 0x0008000000053d89
R12: 0xffffff800e79f370, R13: 0xffffff8000846288, R14: 0xffffff801a8450c0, R15: 0x0000000000000001
RFL: 0x0000000000010206, RIP: 0xffffff800021d905, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0xffffef801a845328, Error code: 0x0000000000000002, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80a4623b50 : 0xffffff8000220702
0xffffff80a4623bd0 : 0xffffff80002c266d
0xffffff80a4623d70 : 0xffffff80002d7a1d
0xffffff80a4623d90 : 0xffffff800021d905
0xffffff80a4623eb0 : 0xffffff800021daad
0xffffff80a4623ee0 : 0xffffff800023caa9
0xffffff80a4623f10 : 0xffffff800023cb36
0xffffff80a4623f30 : 0xffffff80005a3258
0xffffff80a4623f60 : 0xffffff80005ca448
0xffffff80a4623fb0 : 0xffffff80002d7f39
BSD process name corresponding to current thread: SophosAntiVirus
Mac OS version:
11D50b
Kernel version:
Darwin Kernel Version 11.3.0: Thu Jan 12 18:47:41 PST 2012; root:xnu-1699.24.23~1/RELEASE_X86_64
Kernel UUID: 7B6546C7-70E8-3ED8-A6C3-C927E4D3D0D6
System model name: MacBookPro8,3 (Mac-942459F5819B171B)
System uptime in nanoseconds: 5720232329361
last loaded kext at 5694112402758: com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.3 (addr 0xffffff7f807a3000, size 86016)
last unloaded kext at 248390619372: com.apple.driver.AppleUSBUHCI 4.4.5 (addr 0xffffff7f80a4e000, size 65536)
loaded kexts:
com.sophos.kext.sav 7.3.0
com.apple.driver.AppleUSBCDC 4.1.15
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AppleHDA 2.1.7f9
com.apple.driver.AppleMikeyDriver 2.1.7f9
com.apple.driver.AppleIntelHD3000Graphics 7.1.8
com.apple.driver.AGPM 100.12.42
com.apple.kext.ATIFramebuffer 7.1.8
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
com.apple.driver.AppleMuxControl 3.0.16
com.apple.driver.AppleLPC 1.5.3
com.apple.ATIRadeonX3000 7.1.8
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.0.3
com.apple.iokit.IOAHCIBlockStorage 2.0.1
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Brcm4331 513.20.19
com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 167.3.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.1
com.apple.driver.AppleIntelCPUPowerManagement 167.3.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.3
com.apple.iokit.IOUSBMassStorageClass 3.0.1
com.apple.kext.triggers 1.0
com.apple.driver.AppleAVBAudio 1.0.0d11
com.apple.driver.DspFuncLib 2.1.7f9
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOBluetoothSerialManager 4.0.3f12
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAVBFamily 1.0.0d22
com.apple.driver.AppleHDAController 2.1.7f9
com.apple.iokit.IOHDAFamily 2.1.7f9
com.apple.iokit.IOAudioFamily 1.8.6fc6
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleSMC 3.1.1d8
com.apple.driver.IOPlatformPluginFamily 4.7.5d4
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.kext.ATI6000Controller 7.1.8
com.apple.kext.ATISupport 7.1.8
com.apple.driver.AppleIntelSNBGraphicsFB 7.1.8
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.3f12
com.apple.driver.AppleUSBBluetoothHCIController 4.0.3f12
com.apple.iokit.IOBluetoothFamily 4.0.3f12
com.apple.driver.AppleThunderboltDPInAdapter 1.5.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 4.5.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.3
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.driver.XsanFilter 403
com.apple.iokit.IOAHCISerialATAPI 2.0.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.3
com.apple.driver.AppleThunderboltNHI 1.3.2
com.apple.iokit.IOThunderboltFamily 1.7.4
com.apple.iokit.IOUSBUserClient 4.5.8
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IO80211Family 412.2
com.apple.iokit.IOEthernetAVBController 1.0.0d5
com.apple.iokit.IONetworkingFamily 2.0
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.iokit.IOUSBFamily 4.5.8
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.3
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro8,3, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 4 GB, SMC 1.70f5
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.100.98.75.19)
Bluetooth: Version 4.0.3f12, 2 service, 18 devices, 2 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0245, 0xfa120000 / 4
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3Get rid of Sophos Anti-Virus software you have installed. Use the uninstaller or:
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, Easy Find, instead. Download Easy Find at VersionTracker or MacUpdate.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
AppZapper
Automaton
Hazel
CleanApp
Yank
SuperPop
Uninstaller
Spring Cleaning
Look for them at VersionTracker or MacUpdate.
For more information visit The XLab FAQs and read the FAQ on removing software. -
Please help with wireless printing
I am running a wireless network in the house and having trouble printing. The printer (Canon MP800) is connected via USB to my Windows XP desktop. The desktop is connected via Ethernet to a 2Wire DSL modem that broadcasts the wireless signal to my Powerbook G4 running OSX (10.4.10). I can’t get the powerbook to print, though.
I have followed the instructions at http://www.ifelix.co.uk/tech/3015.html up to the point where it says:
“Select the printer but do not click Add as you need to change the Printer Model.”
“Under Printer Model select HP.”
I assume that since I am using a Canon that I should look for Canon instead of HP. The only options I get are
Generic
Other
Apple
ESP
“Generic” is a selection all by itself
“Other” opens up a finder dialog box that allows me to choose a file on my harddrive, but I have no idea where to go.
“Apple” opens a pulldown menu that allows me to select from a list of Apple printers.
“ESP” opens a pulldown menu that allows me to select from a list of other printers. This list includes Epson, HP, etc. but does not include any Canon printers.
I selected the “Generic” option. When I try to print from the powerbook, I have noticed that the printer queue on my Windows XP desktop shows a document entitled “Remote Downlevel Document.” The printer queue spools up with this document, it appears to go through the cycle and then disappear (as a normal print document does), but nothing happens on the printer.
The desktop will print normally. The powerbook will print normally when I connect the printer to it via the USB cable but another printer is created in the Printer List. This printer is named MP800 and is kind: Canon MP800 whereas the first attempt (wirelessly) names it Canon MP8 and is kind: Generic Postscript Printer.
In troubleshooting I have attempted to remove and reload the printer from both the powerbook and the desktop independently to no avail. I have even temporarily removed the firewall (Norton 360) from the desktop to make sure that wasn’t it.
I Googled the term “Remote Downlevel Document” and discovered that it was associated with a virus that affects print servers. I updated my Norton anti-virus and did a full system scan which came up clean. Some of the Google results also suggested that there might be clutter in one of the printer folders in Windows. I should remove any .tmp files I find there, but when I followed the path, there were no such files in that folder.
I apologize for the length but I wanted to make sure I had a full and accurate account in case someone might be able to point me in the next appropriate direction. Thanks for whatever advice you can offer.
I am cross posting this question on the macbookpro yahoo group, the applemac yahoo group and the apple discussion page.still looking for some help on this intriguing matter... if anyone can help out, i'd really appreciate it! thanks.
edited original post:
I have a Samsung ML-1710 printer which we use with both an iMac and an iBook. When the iMac needs the printer, we connect the printer's USB cable to the iMac. When the iBook needs the printer, we connect the printer's USB cable to the Airport Extreme Base Station (AEBS).
Both the computers use the AEBS - the iMac is connected via ethernet (DSL modem) and the iBook connects to the AEBS wireless network.
The small annoyance of having to change the USB cable aside, there is a bigger problem. After every time the printer is used by the iMac, printing does not go through on the iBook. The only solution I've found is to restart the AEBS (through AirPort Admin Utility). As this interrupts the wireless network, it is a major annoyance.
I do not want to spend $ on an Airport card for the iMac at this point...
Is there any way to correct this? Thanks in advance for your help. -
Help With Kernel Panic in Mid 2012 13" Macbook Pro
I have a 13" Mid-2012 Macbook Pro.
2.5 GHz Intel Core i5 / 8GB Memory
OS X 10.9.5
Recently I have been getting kernel panics / grey screens of death. From the Console logs, it appears I have had four kernel panics since September 22.
I am not aware of any particular thing I can do to produce the error.
Some things I've tried:
Disk Utility (this generally returns no errors. However, once it asked me to boot to recovery mode to run Disk Utility there)
Disk Utility in recovery mode (No errors)
single user mode fsck -fy (No errors)
Apple Hardware Test, extended mode (No errors)
Observed Console logs for kernel panics (I am not sure how to parse these)
Other details about the setup/environment:
No peripherals
I did see one update About the OS X Mavericks v10.9.5 Update that I had not installed until tonight. Since September 22, I have installed 3 such updates.
No anti-virus
Hard drive is mostly empty
File Vault is on
I hope this is not poor form but I thought I would post some snippets from my kernel panic logs here to help with assessment. I removed some information that looked like it might include personal identifiers and also the "loaded kexts" portions because of their length. If those are helpful I could post them.
Any help diagnosing this problem would be appreciated.
Mon Sep 22 10:56:45 2014
panic(cpu 0 caller 0xffffff80064a3cf7): "VM_PAGE_QUEUES_REMOVE: unmarked page on Q"@/SourceCache/xnu/xnu-2422.110.17/osfmk/vm/vm_resident.c:3007
Backtrace (CPU 0), Frame : Return Address
0xffffff81108c3990 : 0xffffff8006422f79
0xffffff81108c3a10 : 0xffffff80064a3cf7
0xffffff81108c3a70 : 0xffffff80064a5c52
0xffffff81108c3a90 : 0xffffff80064a7527
0xffffff81108c3ae0 : 0xffffff800649d8da
0xffffff81108c3e00 : 0xffffff800649eca5
0xffffff81108c3e20 : 0xffffff80068bc731
0xffffff81108c3e60 : 0xffffff7f87d8acc2
0xffffff81108c3e80 : 0xffffff7f87db1e8c
0xffffff81108c3ed0 : 0xffffff7f87daf8e7
0xffffff81108c3ef0 : 0xffffff80068b07f0
0xffffff81108c3f30 : 0xffffff80068af292
0xffffff81108c3f80 : 0xffffff80068af367
0xffffff81108c3fb0 : 0xffffff80064d7417
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(98.22)[0EC64777-94B9-32E3-AC03-A2367895744 B]@0xffffff7f87d89000->0xffffff7f87dedfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7f86abe000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f8731f000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13E28
>>>>>>>
System uptime in nanoseconds: 27450106852892
last loaded kext at 25016211949613: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f882de000, size 49152)
last unloaded kext at 25123578772021: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f882de000, size 32768)
Fri Sep 26 13:48:09 2014
panic(cpu 0 caller 0xffffff80032dc24e): Kernel trap at 0xffffff80032a87e3, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x0000000109e19000, CR3: 0x000000000578e000, CR4: 0x00000000001606e0
RAX: 0x0000000000000040, RBX: 0x001e3de600010000, RCX: 0xffffff80038d0320, RDX: 0xffffff80038d01c0
RSP: 0xffffff810d5fbc70, RBP: 0xffffff810d5fbd80, RSI: 0xffffff8008adc0b0, RDI: 0xffffff80038d01c0
R8: 0x0000000000000000, R9: 0x0000000000000010, R10: 0x0000000000000001, R11: 0xffffff800322fe40
R12: 0xffffff80038d0570, R13: 0x00000000001ae747, R14: 0x0000000000000001, R15: 0x0000000000000025
RFL: 0x0000000000010206, RIP: 0xffffff80032a87e3, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000109e19000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80e5307c50 : 0xffffff8003222f79
0xffffff80e5307cd0 : 0xffffff80032dc24e
0xffffff80e5307ea0 : 0xffffff80032f3746
0xffffff80e5307ec0 : 0xffffff80032a87e3
0xffffff810d5fbd80 : 0xffffff8003681300
0xffffff810d5fbef0 : 0xffffff80036e1f6f
0xffffff810d5fbf00 : 0xffffff800369b8cc
0xffffff810d5fbf20 : 0xffffff800324a20a
0xffffff810d5fbfb0 : 0xffffff80032d7417
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13E28
>>>>>>>
System uptime in nanoseconds: 12133027063361
last loaded kext at 12126462633739: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8514b000, size 49152)
last unloaded kext at 11457958413580: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8514b000, size 32768)
Wed Oct 1 12:10:05 2014
panic(cpu 2 caller 0xffffff802b8dc24e): Kernel trap at 0xffffff802b8a42c0, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x000000000f0ab000, CR3: 0x000000022136b08e, CR4: 0x00000000001606e0
RAX: 0xffffff802bed0320, RBX: 0x0000000000000025, RCX: 0x0000000000000025, RDX: 0x001778a600020000
RSP: 0xffffff813719bd00, RBP: 0xffffff813719bd20, RSI: 0xffffff8032ed3df0, RDI: 0xffffff802bed0570
R8: 0xffffff8033110728, R9: 0xffffff8032faed40, R10: 0x0000000000000000, R11: 0x0000000000000000
R12: 0x0000000000000000, R13: 0xffffff8050405f80, R14: 0x0000000000000069, R15: 0xffffff8032faed40
RFL: 0x0000000000210282, RIP: 0xffffff802b8a42c0, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x000000000f0ab000, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff812d90ddf0 : 0xffffff802b822f79
0xffffff812d90de70 : 0xffffff802b8dc24e
0xffffff812d90e040 : 0xffffff802b8f3746
0xffffff812d90e060 : 0xffffff802b8a42c0
0xffffff813719bd20 : 0xffffff802b8a4f65
0xffffff813719bd50 : 0xffffff802b879033
0xffffff813719bf20 : 0xffffff802b8dc68c
0xffffff813719bfb0 : 0xffffff802b8f364b
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
13E28
>>>>>>
System uptime in nanoseconds: 13240283519708
last loaded kext at 12513142203574: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fad74b000, size 49152)
last unloaded kext at 12584738581143: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fad74b000, size 32768)
Fri Oct 10 22:39:52 2014
panic(cpu 3 caller 0xffffff8020cdc24e): Kernel trap at 0xffffff8020ca42c0, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x0000000035c56000, CR3: 0x00000000858c80b8, CR4: 0x00000000001606e0
RAX: 0xffffff80212d0320, RBX: 0x0000000000000025, RCX: 0x0000000000000025, RDX: 0x00251d6600020000
RSP: 0xffffff8141f63d00, RBP: 0xffffff8141f63d20, RSI: 0xffffff802c33f3f0, RDI: 0xffffff80212d0570
R8: 0xffffff8028b38928, R9: 0xffffff802c3d2ad8, R10: 0x0000000035c9b000, R11: 0x0000000000000000
R12: 0x0000000000000000, R13: 0xffffff804dd51260, R14: 0x0000000000000084, R15: 0xffffff802c3d2ad8
RFL: 0x0000000000010282, RIP: 0xffffff8020ca42c0, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000035c56000, Error code: 0x0000000000000000, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff8122ec5df0 : 0xffffff8020c22f79
0xffffff8122ec5e70 : 0xffffff8020cdc24e
0xffffff8122ec6040 : 0xffffff8020cf3746
0xffffff8122ec6060 : 0xffffff8020ca42c0
0xffffff8141f63d20 : 0xffffff8020ca4f65
0xffffff8141f63d50 : 0xffffff8020c79033
0xffffff8141f63f20 : 0xffffff8020cdc68c
0xffffff8141f63fb0 : 0xffffff8020cf364b
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
13E28
>>>>
System uptime in nanoseconds: 88915375202175
last loaded kext at 88230087275581: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fa2b97000, size 49152)
last unloaded kext at 88295369975570: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fa2b97000, size 32768)Thank you. below I have included the full panic logs, including kernel extensions.
I did run and pass a memory test last night, but thank you for noting that this may not be conclusive.
Do you see anything else notable in the logs, that would suggest anything other than a memory problem? What would be the best way to test it? Last night I used Rember . Assuming that you don't identify anything else, would the next step be simply memory replacement?
Logs below.
Thanks!
==========================
Anonymous UUID: XXXXX
Mon Sep 22 10:56:45 2014
panic(cpu 0 caller 0xffffff80064a3cf7): "VM_PAGE_QUEUES_REMOVE: unmarked page on Q"@/SourceCache/xnu/xnu-2422.110.17/osfmk/vm/vm_resident.c:3007
Backtrace (CPU 0), Frame : Return Address
0xffffff81108c3990 : 0xffffff8006422f79
0xffffff81108c3a10 : 0xffffff80064a3cf7
0xffffff81108c3a70 : 0xffffff80064a5c52
0xffffff81108c3a90 : 0xffffff80064a7527
0xffffff81108c3ae0 : 0xffffff800649d8da
0xffffff81108c3e00 : 0xffffff800649eca5
0xffffff81108c3e20 : 0xffffff80068bc731
0xffffff81108c3e60 : 0xffffff7f87d8acc2
0xffffff81108c3e80 : 0xffffff7f87db1e8c
0xffffff81108c3ed0 : 0xffffff7f87daf8e7
0xffffff81108c3ef0 : 0xffffff80068b07f0
0xffffff81108c3f30 : 0xffffff80068af292
0xffffff81108c3f80 : 0xffffff80068af367
0xffffff81108c3fb0 : 0xffffff80064d7417
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(98.22)[0EC64777-94B9-32E3-AC03-A2367895744 B]@0xffffff7f87d89000->0xffffff7f87dedfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7f86abe000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f8731f000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: XXXXX
Kernel slide: 0x0000000006200000
Kernel text base: 0xffffff8006400000
System model name: MacBookPro9,2 (Mac-XXXXX)
System uptime in nanoseconds: 27450106852892
last loaded kext at 25016211949613: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f882de000, size 49152)
last unloaded kext at 25123578772021: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f882de000, size 32768)
loaded kexts:
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AGPM 100.14.28
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleIntelHD4000Graphics 8.2.8
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleIntelFramebufferCapri 8.2.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AppleUSBHub 683.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleSDXC 1.5.2
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOAcceleratorFamily2 98.22
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOBluetoothFamily 4.2.6f1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.CoreStorage 380
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 683.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
================================================
Anonymous UUID: XXXXX
Fri Sep 26 13:48:09 2014
panic(cpu 0 caller 0xffffff80032dc24e): Kernel trap at 0xffffff80032a87e3, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x0000000109e19000, CR3: 0x000000000578e000, CR4: 0x00000000001606e0
RAX: 0x0000000000000040, RBX: 0x001e3de600010000, RCX: 0xffffff80038d0320, RDX: 0xffffff80038d01c0
RSP: 0xffffff810d5fbc70, RBP: 0xffffff810d5fbd80, RSI: 0xffffff8008adc0b0, RDI: 0xffffff80038d01c0
R8: 0x0000000000000000, R9: 0x0000000000000010, R10: 0x0000000000000001, R11: 0xffffff800322fe40
R12: 0xffffff80038d0570, R13: 0x00000000001ae747, R14: 0x0000000000000001, R15: 0x0000000000000025
RFL: 0x0000000000010206, RIP: 0xffffff80032a87e3, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000109e19000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80e5307c50 : 0xffffff8003222f79
0xffffff80e5307cd0 : 0xffffff80032dc24e
0xffffff80e5307ea0 : 0xffffff80032f3746
0xffffff80e5307ec0 : 0xffffff80032a87e3
0xffffff810d5fbd80 : 0xffffff8003681300
0xffffff810d5fbef0 : 0xffffff80036e1f6f
0xffffff810d5fbf00 : 0xffffff800369b8cc
0xffffff810d5fbf20 : 0xffffff800324a20a
0xffffff810d5fbfb0 : 0xffffff80032d7417
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: XXXXXXXXXX
Kernel slide: 0x0000000003000000
Kernel text base: 0xffffff8003200000
System model name: MacBookPro9,2 (Mac-XXXXXXXX)
System uptime in nanoseconds: 12133027063361
last loaded kext at 12126462633739: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8514b000, size 49152)
last unloaded kext at 11457958413580: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8514b000, size 32768)
loaded kexts:
com.apple.driver.AppleIntelMCEReporter 104
com.apple.filesystems.afpfs 11.1
com.apple.nke.asp-tcp 8.0.1
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.14.28
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleIntelHD4000Graphics 8.2.8
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleIntelFramebufferCapri 8.2.8
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AppleSDXC 1.5.2
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.security.SecureRemotePassword 1.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.6f1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOAcceleratorFamily2 98.22
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.CoreStorage 380
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 683.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
================================================
Anonymous UUID: XXXXXXXXXXX
Wed Oct 1 12:10:05 2014
panic(cpu 2 caller 0xffffff802b8dc24e): Kernel trap at 0xffffff802b8a42c0, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x000000000f0ab000, CR3: 0x000000022136b08e, CR4: 0x00000000001606e0
RAX: 0xffffff802bed0320, RBX: 0x0000000000000025, RCX: 0x0000000000000025, RDX: 0x001778a600020000
RSP: 0xffffff813719bd00, RBP: 0xffffff813719bd20, RSI: 0xffffff8032ed3df0, RDI: 0xffffff802bed0570
R8: 0xffffff8033110728, R9: 0xffffff8032faed40, R10: 0x0000000000000000, R11: 0x0000000000000000
R12: 0x0000000000000000, R13: 0xffffff8050405f80, R14: 0x0000000000000069, R15: 0xffffff8032faed40
RFL: 0x0000000000210282, RIP: 0xffffff802b8a42c0, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x000000000f0ab000, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff812d90ddf0 : 0xffffff802b822f79
0xffffff812d90de70 : 0xffffff802b8dc24e
0xffffff812d90e040 : 0xffffff802b8f3746
0xffffff812d90e060 : 0xffffff802b8a42c0
0xffffff813719bd20 : 0xffffff802b8a4f65
0xffffff813719bd50 : 0xffffff802b879033
0xffffff813719bf20 : 0xffffff802b8dc68c
0xffffff813719bfb0 : 0xffffff802b8f364b
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: XXXXXXXXX
Kernel slide: 0x000000002b600000
Kernel text base: 0xffffff802b800000
System model name: MacBookPro9,2 (Mac-XXXXXXXX)
System uptime in nanoseconds: 13240283519708
last loaded kext at 12513142203574: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fad74b000, size 49152)
last unloaded kext at 12584738581143: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fad74b000, size 32768)
loaded kexts:
com.apple.filesystems.afpfs 11.1
com.apple.nke.asp-tcp 8.0.1
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.14.28
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelHD4000Graphics 8.2.8
com.apple.driver.AppleIntelFramebufferCapri 8.2.8
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.security.SecureRemotePassword 1.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.iokit.IOBluetoothFamily 4.2.6f1
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOAcceleratorFamily2 98.22
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.CoreStorage 380
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 640.36
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 683.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
================================================
Anonymous UUID: XXXXXX
Fri Oct 10 22:39:52 2014
panic(cpu 3 caller 0xffffff8020cdc24e): Kernel trap at 0xffffff8020ca42c0, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x0000000035c56000, CR3: 0x00000000858c80b8, CR4: 0x00000000001606e0
RAX: 0xffffff80212d0320, RBX: 0x0000000000000025, RCX: 0x0000000000000025, RDX: 0x00251d6600020000
RSP: 0xffffff8141f63d00, RBP: 0xffffff8141f63d20, RSI: 0xffffff802c33f3f0, RDI: 0xffffff80212d0570
R8: 0xffffff8028b38928, R9: 0xffffff802c3d2ad8, R10: 0x0000000035c9b000, R11: 0x0000000000000000
R12: 0x0000000000000000, R13: 0xffffff804dd51260, R14: 0x0000000000000084, R15: 0xffffff802c3d2ad8
RFL: 0x0000000000010282, RIP: 0xffffff8020ca42c0, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000035c56000, Error code: 0x0000000000000000, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff8122ec5df0 : 0xffffff8020c22f79
0xffffff8122ec5e70 : 0xffffff8020cdc24e
0xffffff8122ec6040 : 0xffffff8020cf3746
0xffffff8122ec6060 : 0xffffff8020ca42c0
0xffffff8141f63d20 : 0xffffff8020ca4f65
0xffffff8141f63d50 : 0xffffff8020c79033
0xffffff8141f63f20 : 0xffffff8020cdc68c
0xffffff8141f63fb0 : 0xffffff8020cf364b
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: XXXXXX
Kernel slide: 0x0000000020a00000
Kernel text base: 0xffffff8020c00000
System model name: MacBookPro9,2 (Mac-XXXXXXX)
System uptime in nanoseconds: 88915375202175
last loaded kext at 88230087275581: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fa2b97000, size 49152)
last unloaded kext at 88295369975570: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fa2b97000, size 32768)
loaded kexts:
com.apple.filesystems.afpfs 11.1
com.apple.nke.asp-tcp 8.0.1
com.apple.filesystems.smbfs 2.0.2
com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.28
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleHDA 2.6.3f4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleIntelHD4000Graphics 8.2.8
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleBacklight 170.3.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelFramebufferCapri 8.2.8
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleSDXC 1.5.2
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.6f1
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOAcceleratorFamily2 98.22
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.CoreStorage 380
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 683.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1 -
Fix for CS5 & CS6 Hangs with Flashback Virus??
I recently found that my imac was infected with the Flashback Virus.
Ever since then, both CS5 and CS6 hang when trying to open them from Lightroom 4 or 3 using 'edit in.'
This is isolated to my imac since Lightroom 3 & 4 work as expected with CS5 & 6 with my macbook.
I have an appt with the Geniuses at the Apple Store tomorrow to delete the virus (Norton can identify it, but can't delete it. So what are they good for?).
My questions are:
1. Should I ask the experts at Apple to do anything in particular that can affect this problem, or
2. Will a simple 'uninstall'/'reinstall' for LR and CS5 & 6 be sufficient?
Recommendations from the Adobe experts will be greatly appreciated.
Chris BernhardtOh well, the story continues (after I confirmed that CS5 works as expected after an 'uninstall/reinstall').
I deleted the CS6beta and then reinstalled it.
I then tried launching it from LR4 and CS6 hangs.
I then tried is from LR3 and CS6 works.
I then loaded LR4.1 and tried to launch it (all by itself) and LR4.1 hangs (never finishes loading the last photo viewed prior to quitting LR4).
I then deleted LR4.1 and reloaded LR4.0.
LR4.0 launched and it successfully launched CS5.
My conclusion - on my system there are two problems - one where LR4.1hangs and then another where CS6 hangs when trying to launch from LR4.0.
So for now, I'll continue to use LR4.0 and CS5.
I hope this helps with the development of LR4.1 and CS6.
I'll post this separately so it comes to the attention of other members of the Adobe team
Chris -
Help with saving my itunes attributes
Ok. i resecntly got a fifth gen ipod, and i love it. The itunes is great. User friendly and i can customize everything. i love it. but i do have 1 concern that needs an answer.
i'm running a computer that was pretty much a mailorder pc taht started out on WIn 98 se, fat32 system. i upgraded to xp about 2 years ago. anyway, SO i have my library on an external hardrive, so losing my info isnt really my worry. BUT i do have all the songs just a certain way (compilations, shufle/no shuffle, gapless play, so on) and tehre are some mp3s on my hardrive that i dotn want in teh library... but i still want on teh hardrive (my ipod right now is sitting at about 50 gigs).
anyway, about 2 or 3 weeks ago i got hit with akiller virus with spam popups from ****. so i just re-formatted it and started over, well, i saved teh itunes library as a xml file AND as the itunes library file. well, when i loaded it on the new computer, it showed all the attributes, it shoed all teh mp3s.... it just had no idea of where they were. lol. so i wouldve had to have gone thorugh and refind each and every one of my 14000 mp3s. (now theres a slight, slight chance that my external hardrive might have been turned off when i tred this, but i doubt it).
now, this crap is back again, but i have pinpiointed the source of it. so i wil no longer be doing hose online activities, but i'd like to format it one more tiem to have a fresh start. NOW is there anyway that i can save all teh attributes and the file paths and everything so i can just load in the xml file and just have my library be exactly as it was? or will i have to start all over from scrath, drag and drop my mp3 folder with my personal defined prefences not yet set???
ALSO, with teh files i bought off itunes, i had to have those files re-authorized, and now i'm down to 3 more authorizations... they are on teh external hardrive, same hardrive, same computer. is there anyway to have it not do that next time?
and one more thing... I bought mine on valentines day, 2007, with a serial 8l7022g9v9r... do i have a fifth gen? or a 5.5 gen?
thanks!
-keith
homemade Windows XP Pro usb external 80 gb hardriveThis may answer your question.
Buegie's complete back up strategy.
It shows how to back up the files that contain playcounts/ratings etc.
"i had to have those files re-authorized, and now i'm down to 3 more authorizations... they are on teh external hardrive, same hardrive, same computer. is there anyway to have it not do that next time?"
Before you make any major changes to your computer, de-authorize it.
See: About Authorization and Deauthorization.
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